Bangkok / The stay, beyond the listing

Chatrium Hotel Riverside Bangkok

28 Chareonkrung Soi 70, Bangkholame

The LodgeLens take

Consider it for the strengths below

A well-rounded riverside stay with spacious rooms, a strong pool, varied breakfast, and notably positive staff feedback. The main compromises are dated or uneven room condition, possible noise, and a location that requires transport for many central trips. Evidence supports a good option for travelers who value space and hotel facilities more than central convenience or consistently quiet, modern rooms.

Worth checking: 10 of the 774 reviews in our sample contain a complaint about smells and damp. See the evidence

Published property photos · may not show current condition

Published photos, not an inspection. Confirm the exact room and current facilities.

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Seen from USD 133 a night on sample dates

Useful findings, with limits Review dates and source coverage affect how much weight to give these findings.See coverage & dates ↗

Who it may suit

  • Travelers who prioritize spacious rooms and hotel facilities.
  • Guests who want a swimming pool with a lane described as suitable for swimming.
  • Travelers comfortable planning around boat, bus, or taxi connections rather than walking to central sights.
  • Guests who value attentive service and a varied breakfast.

Strongest: Staff and service 8.4, Pool 8.2, Rooms 7.5

Think twice if

  • Travelers seeking a central, highly walkable base for frequent city-center outings.
  • Noise-sensitive guests who need reliably quiet rooms.
  • Guests who prioritize consistently modern finishes or assured suite kitchen facilities.
  • Travelers who need verified high-performance Wi-Fi for calls or demanding remote work.

Weakest: Cleanliness and condition 6.0, Wi-Fi 6.0, Sleep and noise 6.4

If it sounds right

Check your dates

We observed USD 133–197 a night on sample dates. Live prices move with the calendar.

We may earn a commission if you book through these links. Commission does not affect our analysis or scores.

Compare the same room, dates and guest count. Check taxes, breakfast and cancellation terms before paying.

Choose the room, not just the hotel

A little care here can change your stay.

Compare the room labels attached to guest reviews. Samples vary; a higher stay rating alone does not prove a better room. Check the exact bed, layout and inclusions before paying.

Most reviewed room201 reviews

Grand Deluxe Room King with River View

9.2 /10Average stay rating
5 / 201Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option84 reviews

Grand Deluxe Room King with City View

9.5 /10Average stay rating
1 / 84Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option83 reviews

Grand Deluxe Room Twin with City View

9.5 /10Average stay rating
0 / 83Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option70 reviews

Grand Deluxe Room Twin with River View

9.2 /10Average stay rating
1 / 70Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option48 reviews

Two Bedroom Suite City View

9.2 /10Average stay rating
1 / 48Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option44 reviews

Two Bedroom Suite River View

9.2 /10Average stay rating
0 / 44Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option33 reviews

Grand Deluxe King River View

9.7 /10Average stay rating
0 / 33Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option28 reviews

One-Bedroom Suite King with River View

9.0 /10Average stay rating
0 / 28Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option21 reviews

One-Bedroom Suite King with City View

9.3 /10Average stay rating
1 / 21Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample15 reviews

Grand Deluxe Twin River View

9.7 /10Average stay rating
1 / 15Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample11 reviews

Grand Deluxe King City View

9.5 /10Average stay rating
0 / 11Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample10 reviews

Grand Deluxe Twin City View

9.6 /10Average stay rating
0 / 10Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample10 reviews

One-Bedroom Suite Twin with River View

9.1 /10Average stay rating
0 / 10Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample9 reviews

One Bedroom Suite King River View

9.8 /10Average stay rating
0 / 9Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Make the room request specific

A useful note for the hotel

Select a room above, then copy an enquiry to use before booking. Nothing is sent from this page.

Preview the enquiry

No room selected. The enquiry will ask about the hotel generally.

A closer look, on your terms

What matters for your stay?

Choose a priority to focus the review. Scores are our AI-assisted evidence assessments out of 10, separate from hotel stars and provider ratings.

11 topics · open any evidence panel for guest quotes, photos and how the score was formed.

Will you actually sleep here?

Sleep and noise

6.4/10

75 reviews about this · analyzed Oct 2026.

Sleep can be comfortable, but noise insulation keeps this from being a sure bet.

Check before bookingGuest reports identify weak sound insulation, including audible hotel music at night and noise from boats.

Guest evidence & score details

Sleep can be comfortable, but noise insulation keeps this from being a sure bet. Guests praise the beds and describe a quiet, relaxing setting, while others report nighttime music, boat noise or sound carrying between rooms; light sleepers should take note.

  • Bed comfortguest review evidence
    7.0
  • Soundproofingguest review evidence
    4.0
  • Pillowsguest review evidence
    6.0
Beds and pillows50 reviews
6 disliked42 likedlast mentioned Sept 2026
Noise28 reviews
10 disliked17 likedlast mentioned Oct 2026
Construction and roadworksunder 1%
raised by 2 of 774last Aug 2026
Air-conditioning noiseunder 1%
raised by 2 of 774last Aug 2026

What guests liked

I would recommend this place to those who wants a quiet place

Booking.com · rated 8/10 · September 2026 · Grand Deluxe Room Twin with River View

comfortable bed

Booking.com · rated 9/10 · September 2026 · Grand Deluxe Room King with City View

What guests complained about

the noise at night and uncomfortable bed made for a tiring stay

Booking.com · rated 5/10 · April 2026 · Grand Deluxe Room King with River View

Soundproofing was an issue as well

Booking.com · rated 5/10 · April 2026 · Grand Deluxe Room King with River View
How we got to 6.4
Supports the score
  • Bed comfort receives strong guest praise in the stored corpus, though a minority report uncomfortable beds.
  • Some guests describe the hotel or its setting as quiet and relaxing.
Pulls the score down
  • Guest reports identify weak sound insulation, including audible hotel music at night and noise from boats.
  • Pillow preferences vary; one guest found the supplied pillows too low or too high.
  • The retrieved material does not establish blackout performance.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

What are the rooms actually like?

Rooms

7.5/10
8.9Agoda · 19,187 ratings

309 reviews about this · 148 photos available · analyzed Oct 2026. Limited evidence: treat this assessment as provisional.

The rooms stand out for space and views, though bathrooms can be a weak spot. Guests praise roomy, well-kept rooms and comfortable beds, but some mention hard beds or slippery shower tiles; prioritize the outlook and space over a flawless bathroom.

Guest evidence & score details
Views231 reviews
12 disliked216 likedlast mentioned Oct 2026
Room size92 reviews
0 disliked91 likedlast mentioned Oct 2026
Beds and pillows50 reviews
6 disliked42 likedlast mentioned Sept 2026
Bathrooms28 reviews
17 disliked9 likedlast mentioned Sept 2026

What guests liked

The Room: Our room was very spacious and kept in pristine condition

Booking.com · rated 10/10 · March 2026 · Grand Deluxe Room Twin with City View

comfortable bed

Booking.com · rated 9/10 · September 2026 · Grand Deluxe Room King with City View

What guests complained about

The bed was hard so I got a sore back

Booking.com · rated 5/10 · April 2026 · Grand Deluxe Room King with River View

Tiles in shower very slippery

Booking.com · rated 10/10 · May 2026 · Grand Deluxe Room King with River View

Is it clean and well kept?

Cleanliness and condition

6.0/10
9.0Agoda · 19,187 ratings

123 reviews about this · analyzed Oct 2026.

Guests rate this 9.0 (city average 8.9); our evidence assessment is 6.0. These use different methods and samples; the detail below explains our assessment.

Rooms are often described as clean, but upkeep and dated details make the overall condition uneven.

Check before bookingSupplied reviews identify occasional cleaning lapses, including stains, greasy marks, and cleaning that was not on time.

Guest evidence & score details

Rooms are often described as clean, but upkeep and dated details make the overall condition uneven. Guests also report occasional stains, unpleasant bathroom smells and maintenance issues, so this may disappoint anyone expecting a consistently fresh, modern finish.

  • Cleanlinessguest review evidence
    8.0
  • Room upkeepguest review evidence
    6.0
  • Common areasphotos and reviews
    6.0
  • Feels currentfrom the photos
    5.0
Cleanliness100 reviews
7 disliked92 likedlast mentioned Oct 2026
Smells and damp1%
raised by 10 of 774last Sept 2026

Guests reporting this gave the whole stay 8/10 on average.

Wear and maintenance1%
raised by 9 of 774last Aug 2026

Guests reporting this gave the whole stay 8.14/10 on average.

Plumbing, drainage and hot waterunder 1%
raised by 5 of 774last Aug 2026

Guests reporting this gave the whole stay 8.33/10 on average.

What guests liked

Rooms are spacious and spotless with a great view of the river

Booking.com · rated 10/10 · April 2026 · Grand Deluxe Room King with River View

What guests complained about

it was a bit dirty

Booking.com · rated 9/10 · March 2026 · Grand Deluxe Room King with River View

The decor is very dated and there is a lot of wear and tear

Booking.com · rated 7/10 · August 2026 · Two Bedroom Suite River View
How we got to 6.0

6/10. The combined picture is of generally clean, usable rooms with specific, documented maintenance and age limitations. Guests report wear, dated bathrooms, a leaking bath plug, and musty odors; others describe rooms as clean, modern, or well maintained. The score reflects this conflict and the limited nature of retrieved examples, not a claim about how often every guest encounters problems.

Supports the score
  • Many supplied guests describe rooms or the hotel as clean, with some noting daily servicing.
  • The supplied room photos show made beds and orderly room layouts, but cannot establish actual cleanliness or wear.
Pulls the score down
  • Supplied reviews identify occasional cleaning lapses, including stains, greasy marks, and cleaning that was not on time.
  • Maintenance and age concerns include dated bathrooms, reported wear, and a leaking bath plug.
  • Guests report musty or unpleasant odors; the corpus statistics detect complaints in this category.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Do the staff fix things when they go wrong?

Staff and service

8.4/10
9.2Agoda · 19,187 ratings

352 reviews about this · 6 photos available · analyzed Oct 2026.

Staff are generally a strong point and guests often describe them as friendly and helpful. Check-in can be slow or chaotic, and some guests report less-warm service, but this should suit travelers who value attentive help while accepting a possible wait.

Guest evidence & score details
  • Friendlinessguest review evidence
    9.2
  • Responsivenessguest review evidence
    8.3
  • Check-inguest review evidence
    6.5
  • Problem solvingguest review evidence
    7.2
Staff and service342 reviews
25 disliked314 likedlast mentioned Oct 2026
Check-in and check-out35 reviews
14 disliked21 likedlast mentioned Sept 2026
Housekeeping7 reviews
2 disliked5 likedlast mentioned Aug 2026

What guests liked

the staff were super friendly and always willing to help

Booking.com · rated 10/10 · July 2026 · Grand Deluxe Room King with River View

easy check in and very professional reception staff

What guests complained about

concierge senior staff is unusually not warm by thai standard

Booking.com · rated 7/10 · August 2026 · Grand Deluxe Room Twin with River View

Check in chaotic and took too long

Booking.com · rated 8/10 · September 2026 · Two Bedroom Suite River View

Is breakfast worth booking?

Breakfast and dining

7.0/10

358 reviews about this · 26 photos available · analyzed Oct 2026.

Breakfast has plenty to like, but queues and seating can take the shine off it.

Check before bookingSeveral supplied reviews report breakfast queues or insufficient tables; the selected reviews cannot establish how often this occurs.

Guest evidence & score details

Breakfast has plenty to like, but queues and seating can take the shine off it. Guests praise the variety and freshly prepared food, while some report long waits, too few tables or pricey, average drinks; book it if a substantial buffet matters more than a relaxed start.

Breakfast333 reviews
54 disliked265 likedlast mentioned Oct 2026
On-site restaurant and bar61 reviews
16 disliked43 likedlast mentioned Oct 2026
Coffee13 reviews
3 disliked9 likedlast mentioned Oct 2026

What guests liked

Beautiful river view and the best buffet breackfast you can have

Ecellent coffee-making machine

What guests complained about

there was not enough tables for breakfast and a long queue

But..the hot and cold drinks from the cafe were average quality with a premium price

Booking.com · rated 10/10 · April 2026 · Grand Deluxe Room Twin with River View
How we got to 7.0
Supports the score
  • Guests describe breakfast as varied, plentiful, and freshly prepared, with some reporting hot food regularly refilled.
  • The supplied images show buffet stations, breads and pastries, and multiple dining settings.
Pulls the score down
  • Several supplied reviews report breakfast queues or insufficient tables; the selected reviews cannot establish how often this occurs.
  • One guest found the breakfast room too cold, and another reported fruit-quality concerns.
  • Some guests describe café drinks or hotel food and drink prices as high or poor value.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is the pool as good as the photos?

Pool

8.2/10
9.0Agoda · 19,187 ratings

159 reviews about this · 4 photos available · analyzed Oct 2026.

The pool looks like a real highlight, with room to swim and river and city views.

Check before bookingSome guests found the water too cold.

Guest evidence & score details

The pool looks like a real highlight, with room to swim and river and city views. Guests praise the pool and sunbeds, though some find the water cold and there is an isolated report of dirty water; it suits swimmers and view-seekers more than anyone wanting guaranteed warm water.

  • Viewfrom 4 photos
    8.0
  • Cleanlinessguest review evidence
    6.0
Pool159 reviews
19 disliked138 likedlast mentioned Oct 2026

What guests liked

Swimming pool very clean and with ample amount of sun-beds

Booking.com · rated 10/10 · April 2026 · One-Bedroom Suite Twin with River View

What guests complained about

Pool was too cold Weekend shuttle boat only runs every hour

Booking.com · rated 9/10 · September 2026 · Grand Deluxe Room Twin with City View
How we got to 8.2

8.2/10: Strong documented swimming utility, with a guest specifically describing a longer lane, and favorable pool-area and river-view reports. Images support the elongated layout and deck seating, but cannot establish real-world size, cleanliness, or how busy it gets. The rating is moderated by reports of cold water and one report of dirty water and tiles. Corpus statistics detect 159 pool mentions, including 19 classified complaints; these are lower-bound counts, not prevalence estimates, and the complainers' average rating was 9.42. Retrieved reviews are relevance-selected examples, not a representative sample.

Supports the score
  • Outdoor pool with a long lane that one guest said suited swimming, rather than just soaking.
  • River and city outlook; guest reviews describe views from the pool.
  • Images show loungers and umbrellas arranged beside the pool.
Pulls the score down
  • Some guests found the water too cold.
  • One guest reported dirty water and tiles; this is a documented complaint, not evidence of a recurring condition.
  • One guest mentioned children playing noisily in the pool.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

How well placed is it, really?

Location and getting around

7.0/10
8.7Agoda · 19,187 ratings

158 reviews about this · analyzed Oct 2026.

Guests rate this 8.7 (city average 8.5); our evidence assessment is 7.0. These use different methods and samples; the detail below explains our assessment.

The riverside setting is appealing, but this is not a walk-to-the-sights base.

Check before bookingNot a central, walk-to-the-sights location; guests describe relying on transport to reach major destinations.

Guest evidence & score details

The riverside setting is appealing, but this is not a walk-to-the-sights base. Guests find the shuttle boat useful for reaching transit and sightseeing, though its limited schedule and road traffic can slow trips; it suits travelers happy to plan around transport.

  • Walkabilitymeasured from the map
    6.0
  • Sightseeing accessmeasured from the map
    6.0
  • Taxi convenienceguest review evidence
    6.0
Public transport128 reviews
26 disliked83 likedlast mentioned Oct 2026
Feeling safe22 reviews
3 disliked19 likedlast mentioned Sept 2026
Taxis and ride-hailing20 reviews
7 disliked11 likedlast mentioned Sept 2026
Walking distance to things13 reviews
1 disliked11 likedlast mentioned Sept 2026

What guests liked

I liked that there was a 7-Eleven and ATM within walking distance and I enjoy the fact that it was easy to get around and that the hotel had amazing amenities

The hotel river boat shuttle to the BTS was really useful

Booking.com · rated 10/10 · March 2026 · Two Bedroom Suite River View

What guests complained about

had to walk from 18th floor twice in 2 days

The boat was only running every hour towards the end of our stay which was not enough

Booking.com · rated 10/10 · April 2026 · Grand Deluxe Room Twin with City View
How we got to 7.0

7/10. The riverside location has practical nearby services and guests report a boat connection to transit, but it is not a strong base for walking to central sights. One guest reports leaving early because it felt inconvenient, while another says frequent city-centre trips may not suit the location. The supplied reviews also describe variable boat frequency and school-related road congestion. The high provider location score is useful context, but these specific access limitations justify a more qualified assessment.

Supports the score
  • Riverside setting, with guest reports of a hotel shuttle boat connecting to transit and sightseeing.
  • Nearby everyday options are documented, including convenience stores, cafés, restaurants, groceries and pharmacies.
Pulls the score down
  • Not a central, walk-to-the-sights location; guests describe relying on transport to reach major destinations.
  • Guests report that shuttle frequency can be limited, and school traffic can delay road access.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Can you work or take calls from the room?

Wi-Fi

6.0/10

6 reviews about this · analyzed Oct 2026. Limited evidence: treat this assessment as provisional. Confidence is low because the available sources are limited or inconsistent.

Wi-Fi may be fine for casual use, but there is not enough evidence to count on it for work calls.

Check before bookingOne detected complaint is recorded; its specific issue is not established by the supplied examples.

Guest evidence & score details

Wi-Fi may be fine for casual use, but there is not enough evidence to count on it for work calls. Some guests praise the connection, yet speeds and video-call reliability are untested here; remote workers should have a backup.

  • Reliabilityguest review evidence
    6.0
Wi-Fi and internet6 reviews
1 disliked5 likedlast mentioned Sept 2026

What guests liked

great WiFi

Booking.com · rated 10/10 · May 2026 · Grand Deluxe Room King with River View

What guests complained about

no cooking facilities Phones not working in apartment No internet access on TV Some maintenance issues need addressing Having to wait/queue for a table at breakfast!

Booking.com · rated 8/10 · July 2026 · Two Bedroom Suite City View
How we got to 6.0

6/10. There are five detected praise mentions and one complaint in the stored corpus, but the counts are imperfect lower bounds and the selected review examples do not describe Wi-Fi performance. No speed measurements or video-call evidence are available, so stronger claims are not justified.

Supports the score
  • Corpus statistics detect five praise mentions about Wi-Fi and internet.
Pulls the score down
  • One detected complaint is recorded; its specific issue is not established by the supplied examples.
  • No measured speeds or clear evidence about video-call performance is supplied.

Evidence confidence: limited. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is the desk usable for a working day?

Working from the room

7.0/10

6 reviews about this · 18 photos available · analyzed Oct 2026.

There is a desk and chair in the room, but comfort for a full workday is unclear.

Check before bookingThe supplied images show different chair designs, and none establishes ergonomic support.

Guest evidence & score details

There is a desk and chair in the room, but comfort for a full workday is unclear. Guest comments do not assess the setup, and the chairs shown vary; it may suit occasional laptop use, but not anyone who needs proven ergonomic support.

  • Chairfrom 18 photos
    6.0
Wi-Fi and internet6 reviews
1 disliked5 likedlast mentioned Sept 2026

What guests liked

great WiFi

Booking.com · rated 10/10 · May 2026 · Grand Deluxe Room King with River View

What guests complained about

no cooking facilities Phones not working in apartment No internet access on TV Some maintenance issues need addressing Having to wait/queue for a table at breakfast!

Booking.com · rated 8/10 · July 2026 · Two Bedroom Suite City View
How we got to 7.0

7/10: A dedicated desk and chair are supported by the listing and several room images, with some views showing a window nearby. This supports a functional basic workspace, but images show differing chair designs and do not establish ergonomic comfort, outlet access, or monitor setup. Guest evidence is sparse and does not directly assess working at the desk.

Supports the score
  • Multiple supplied room images show a dedicated desk with a chair.
  • Some desk images show a substantial-looking work surface and a window nearby.
Pulls the score down
  • The supplied images show different chair designs, and none establishes ergonomic support.
  • Guest comments do not directly assess desk comfort or work suitability.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is there anywhere to train?

Gym

7.0/10
9.0Agoda · 19,187 ratings

17 reviews about this · 2 photos available · analyzed Oct 2026.

Guests rate this 9.0 (city average 8.5); our evidence assessment is 7.0. These use different methods and samples; the detail below explains our assessment.

There is a proper fitness room with cardio and strength equipment, though its range may feel limited for a hotel this size.

Check before bookingOne supplied guest specifically describes the gym as restricted, with limited machines for a hotel of this size.

Guest evidence & score details

There is a proper fitness room with cardio and strength equipment, though its range may feel limited for a hotel this size. Guests praise the gym, while some describe restricted or dated equipment; it should work for a basic workout, but may not satisfy equipment-focused training.

Gym17 reviews
1 disliked16 likedlast mentioned Sept 2026

What guests liked

Super outdoor pool and great indoor gym

Booking.com · rated 9/10 · September 2026 · Grand Deluxe Room King with City View

What guests complained about

The Gym was quite restricted with limit machines

How we got to 7.0

7/10: The gym exists and has a visible mix of cardio and strength equipment; several supplied guests praise it, including one who calls it excellent. The score is held below clearly strong because a guest reports a restricted selection of machines and another calls the equipment dated. The corpus detected 17 gym mentions, with one classified complaint and 16 praise; these counts are imperfect lower bounds, not prevalence estimates. The retrieved reviews are relevance-selected examples, not a representative sample.

Supports the score
  • A fitness room is listed, and supplied photos show multiple treadmills and other cardio machines alongside strength equipment.
  • The equipment mix appears broader than cardio alone, with cable/selectorized stations and free-weight plates visible.
Pulls the score down
  • One supplied guest specifically describes the gym as restricted, with limited machines for a hotel of this size.
  • A guest says the equipment is dated, although that guest still calls the gym excellent.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is it worth the money?

Price and value

7.5/10
8.9Agoda · 19,187 ratings

31 reviews about this · analyzed Oct 2026.

Value looks reasonable rather than guaranteed, with some guests saying an upgrade is worth paying for and others calling the stay overpriced. Whether it feels worthwhile may depend on the room or package you book; compare what is included before paying extra.

Guest evidence & score details
Value for money31 reviews
12 disliked15 likedlast mentioned Sept 2026

What guests liked

Paying a little extra for the club rooms is absolutely worth the money

What guests complained about

Overpriced

Patterns in the reviews we analyzed

What to check before you commit

Patterns from 774 analyzed reviews. Use them to ask better questions: review counts are not a prediction of your stay, and text interpretation can miss nuance.

Smells and damp

Higher concern

10 of 774 reviews contain a complaint about this.

See the pattern & what to do

10 of 10 classified opinions about this were negative — 100% of these opinions. 10 of those are from the last 730 days. 10 of 774 reviews mention it at all.

Sometimes there was an unpleasant smell coming from the bathroom

the windows still had greasy hand marks on them and the smell of other guests smoking was coming through the air vents

Booking.com · rated 8/10 · April 2026 · One-Bedroom Suite King with City View

Room carpet had a musty smell

Booking.com · rated 7/10 · August 2026 · One-Bedroom Suite Twin with River View

Noise

Moderate concern

10 of 774 reviews contain a complaint about this.

See the pattern & what to do

10 of 27 classified opinions about this were negative — 37% of these opinions. 10 of those are from the last 730 days. 28 of 774 reviews mention it at all.

the noise at night and uncomfortable bed made for a tiring stay

Booking.com · rated 5/10 · April 2026 · Grand Deluxe Room King with River View

busy and loud

Booking.com · rated 7/10 · August 2026 · Two Bedroom Suite City View

There may be noise coming from the river boat tours which can surprisingly travel quite far up even though we are on the 30+ floor

Booking.com · rated 9/10 · July 2026 · One-Bedroom Suite King with City View
What you can do about it
  • If noise sensitivity is important, request a room away from hotel music or entertainment areas; one guest reported music audible until 1 a.m. from the 12th floor.
  • A higher floor is not a guarantee of quiet, as one guest reported river-boat-tour noise above the 30th floor.
  • Ask the hotel about current work schedules if morning worker noise is a concern.

Plumbing, drainage and hot water

Lower concern

3 of 774 reviews contain a complaint about this.

See the pattern & what to do

3 of 4 classified opinions about this were negative — 75% of these opinions. 3 of those are from the last 730 days. 5 of 774 reviews mention it at all.

Bath plug leaked

Booking.com · rated 9/10 · August 2026 · Grand Deluxe Room Twin with River View

one of the bathrooms the hot water didn’t work

Booking.com · rated 7/10 · August 2026 · Two Bedroom Suite City View

Reasons guests were glad they booked

The bright spots in guest feedback

Staff and service

314 reviewers praised it, 25 complained · 93% of opinions positive

Read a guest’s words

the staff were super friendly and always willing to help

Booking.com · rated 10/10 · July 2026 · Grand Deluxe Room King with River View

Breakfast

265 reviewers praised it, 54 complained · 83% of opinions positive

Read a guest’s words

Beautiful river view and the best buffet breackfast you can have

Views

216 reviewers praised it, 12 complained · 95% of opinions positive

Read a guest’s words

Stylish and comfortable with fantastic views of the River

Booking.com · rated 10/10 · April 2026 · Grand Deluxe Room King with River View

Pool

138 reviewers praised it, 19 complained · 88% of opinions positive

Read a guest’s words

Swimming pool very clean and with ample amount of sun-beds

Booking.com · rated 10/10 · April 2026 · One-Bedroom Suite Twin with River View

Cleanliness

92 reviewers praised it, 7 complained · 93% of opinions positive

Read a guest’s words

Rooms are spacious and spotless with a great view of the river

Booking.com · rated 10/10 · April 2026 · Grand Deluxe Room King with River View

Get a feel for the neighbourhood

The world outside the lobby

19 mapped places sit within a five-minute walk. Distances are straight-line, converted to walking time at 80 m per minute with a 25% detour allowance.

Landmarks and transport

  • Silom3.3 km
  • Siam4.69 km
  • Grand Palace4.77 km
  • Khao San Road5.5 km
  • Asok6.22 km
  • Don Mueang Airport24.77 km
  • Suvarnabhumi Airport26.1 km

We have no confirmed BTS or MRT station in this map sample. Check the public-transport places below and verify the route to your destinations; other rail lines may serve the area.

Explore food, transport and everyday essentials nearby

Eating and drinking

Bars5 mapped · 3 within 5 min
Restaurants5 mapped · 4 within 5 min

Cafés and workspaces

Cafés5 mapped · 4 within 5 min
Coworking3 mapped

Everyday essentials

Convenience5 mapped · 4 within 5 min
Groceries5 mapped
Shopping1 mapped

Getting around

Public transport5 mapped · 3 within 5 min

Exercise

Gyms4 mapped
Yoga studios3 mapped

Turn the findings into a better stay

Confirm these details before booking

Reviews and photos describe other people’s stays. The terms and room assigned to your reservation matter just as much.

For your reservation

  • Exact room category, bed arrangement and maximum occupancy; requests such as a high floor may not be guaranteed.
  • Total price for your dates, including taxes, service fees, breakfast and any deposit.
  • Cancellation deadline, payment timing and whether the rate is refundable.
  • Current opening hours, closures or extra charges for the facilities you need.

Questions raised by this hotel’s evidence

  • Which room locations are quietest, and can a quiet room be guaranteed?
  • Are loungers and shaded seating available around this pool?

Observations for specific dates, not a quote

What it costs

These are historical observations, not live availability. Room types, occupancy, taxes and cancellation rules may differ between samples. Check the final total with the provider.

USD 133–197per night on sampled dates · historical observations

See sample dates and recorded rates
USD 1332026-11-11 → 2026-11-13google_travel
USD 1972027-01-10 → 2027-01-12booking.com
USD 1792026-12-11 → 2026-12-13booking.com
USD 1512026-10-26 → 2026-10-28booking.com

Good value when: More likely to feel worthwhile when the room’s space, view, or included breakfast matters to you; supplied guests explicitly praised value and a reviewer described the price as reasonable for a five-star hotel.

Poor value when: May feel less worthwhile for suites or if you plan to buy drinks at the pool or rooftop bar; supplied guests described suite pricing as high and drinks or the rooftop bar as expensive.

Short answers

Common questions about Chatrium Hotel Riverside Bangkok

Is Chatrium Hotel Riverside Bangkok noisy?

28 of 774 reviews mention noise. Of the 28 reviewers mentioning it, 10 described a problem and 17 described it positively. These are counts of the collected reviews, not all guests. Separately, 2 reviews mention construction or roadworks nearby, 2 of them in the last two years, most recently 2026-08-18.

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Is Chatrium Hotel Riverside Bangkok in a good location?

19 mapped places sit within a five-minute walk. No rail or metro station was identified in the mapped data. Check public transport and practical routes before booking. 11 reviewers praise how much is walkable from the door.

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Is breakfast at Chatrium Hotel Riverside Bangkok worth it?

333 reviews mention breakfast. 265 described it positively and 54 described a problem.

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How is the Wi-Fi at Chatrium Hotel Riverside Bangkok?

Only 6 of 774 reviews mention it at all, 1 of them as a complaint — thin evidence either way, which is itself worth knowing if you need to work.

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Is the pool at Chatrium Hotel Riverside Bangkok any good?

It scores 8.2/10 here. 159 reviews mention the pool, 19 of them as a complaint. 8.2/10: Strong documented swimming utility, with a guest specifically describing a longer lane, and favorable pool-area and river-view reports. Images support the elongated layout and deck seating, but cannot establish real-world size, cleanliness, or how busy it gets. The rating is moderated by reports of cold water and one report of dirty water and tiles. Corpus statistics detect 159 pool mentions, including 19 classified complaints; these are lower-bound counts, not prevalence estimates, and the complainers' ave

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How much does Chatrium Hotel Riverside Bangkok cost per night?

Rates we observed for the listed sample dates ran USD 133 to USD 197 a night, with a midpoint around USD 165. Prices move with dates and room type.

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Who should not book Chatrium Hotel Riverside Bangkok?

Travelers seeking a central, highly walkable base for frequent city-center outings.; Noise-sensitive guests who need reliably quiet rooms.; Guests who prioritize consistently modern finishes or assured suite kitchen facilities.; Travelers who need verified high-performance Wi-Fi for calls or demanding remote work..

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Working while you stay

Places to work near Chatrium Hotel Riverside Bangkok

Reviewed coworking spaces and work-friendly cafés within 3 km in a straight line. Check the actual journey, opening hours and any day-pass or laptop rules before you go.

TLoft Co-Working Space

Coworking space · 1.7 km away · LodgeLens rating 7.9/10

TLoft looks worth a trial working day for someone who prioritizes a comfortable desk, dependable internet and approachable staff over a lively coworking scene.

Read the review →

See the best coworking spaces in Bangkok →

Same neighbourhood, different stay

Other reviewed hotels near Chatrium Hotel Riverside Bangkok

Hotels we have analysed within about 1.5 km in a straight line. Compare the trade-offs before you choose.

Capella Bangkok

150 m away · strongest: sleep and noise 8.5/10

A strong luxury stay for spacious, well-designed rooms, comfortable beds, river views, cleanliness, and attentive service.

Read the review →

Naga Residence

770 m away · strongest: staff and service 8.8/10

A good-value, clean and spacious base with strong staff service and convenient local amenities.

Read the review →

Compare what matters to your stay

Other hotels and focused shortlists

These comparisons use hotels in our analyzed collection. Follow a hotel’s review to check its trade-offs and source coverage.

Compare the Bangkok hotels we have analyzed →

Capella Bangkok

Cleanliness and condition scores 8.5/10 in our analysis, compared with 6.0/10 here.

Cleanliness and condition: 8.5/10 · 43 review mentions; reviews can overlap

Trade-off: Travelers needing dependable BTS or MRT access to central Bangkok.

Read the supporting evidence →

PP Garden Home

Cleanliness and condition scores 8.5/10 in our analysis, compared with 6.0/10 here.

Cleanliness and condition: 8.5/10 · 34 reviews about this

Trade-off: Guests wanting easy BTS or MRT access to central Bangkok

Read the supporting evidence →

Next step

Not sure this is the right one?

LodgeLens ranks properties against what you personally need — quiet, a real desk, a pool worth using, a specific budget — instead of a single average score. Tell us what matters and we will send a shortlist for your dates.

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What supports this review

Read with these limitations

774 reviews analyzed across 8 languages. Latest guest review: October 2026. 774 reviews from the last 12 months. Analysis: October 2026. How our analysis works

Sample dates: Feb 2026–Oct 2026. Average stay rating 9.3/10, normalized across sources. The latest 12 months average +0.0 points versus the full sample; changing guests and sources can affect this.

  • No written Google reviews were collected.
  • Some review sources are missing or need refreshing.
Review sources, sample sizes and collection dates
Booking.com597 reviews collectedSource collected · October 2026
Google0 reviews collected · 7,579 advertised by sourceReview evidence unavailable · October 2026
Agoda177 reviews collectedSource collected · October 2026

Our sample is not every review or every stay. Missing evidence does not establish that a facility is absent or a problem is resolved.

How this page was made

We hold 774 reviews for this property and analyzed 774 reviews across 8 languages. Text matching and AI interpretation can miss nuance, sarcasm or translations. Repeated experiences, larger samples and independent sources are more useful than a single vivid quote.

Quotes, however, are only ever drawn from the 382 English reviews. Machine-translating a guest’s sentence would change their original wording.

We count mentions using text patterns. Complaints can come from a reviewer’s “disliked” field or negative wording in their review. These counts describe the reviews we hold, not the proportion of all guests who experienced an issue. “Recent” means the last 730 days.

Scores, section explanations and photo descriptions come from a model reading the source material using AI, last run 12 October 2026. Published photos may be old, staged or incomplete; AI cannot measure a room or verify a facility is currently open. Nearby places are mapped within 1500 m; walking times are estimates, not checked routes. Prices are observations for sample dates and will move.

We link to a review or its source page when an address is available. Source, rating, and month accompany quotes to help you locate them. Some links open a collection of reviews rather than the individual quote.