Kuala Lumpur / The stay, beyond the listing
D-G-08 Plaza Damas, No. 63 Jalan Sri Hartamas 1, Taman Sri Hartamas
The LodgeLens take
A possible fit if these trade-offs work for you
A mixed stay: the strongest case is the convenient local area, rooftop pools, and documented desk. The main risks are inconsistent room categories, datedness and maintenance complaints, variable service, and limited public transport.
Worth checking: 130 of the 5145 reviews in our sample contain a complaint about smells and damp. See the evidence
Published property photos · may not show current condition
Seen from USD 41 a night on sample dates
Strongest: Location and getting around 7.5, Pool 7.2, Working from the room 6.5
Weakest: Rooms 5.0, Gym 5.0, Sleep and noise 5.2
If it sounds right
We observed USD 41–70 a night on sample dates. Live prices move with the calendar.
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Compare the same room, dates and guest count. Check taxes, breakfast and cancellation terms before paying.
Choose the room, not just the hotel
Compare the room labels attached to guest reviews. Samples vary; a higher stay rating alone does not prove a better room. Check the exact bed, layout and inclusions before paying.
Desk, wardrobe, electric kettle, minibar and private bathroom are listed.
Room size evidence is mixed.
No room-specific strengths established.
Confirm current condition, exact layout and inclusions.
No room-specific strengths established.
Confirm current condition, exact layout and inclusions.
No room-specific strengths established.
Confirm current condition, exact layout and inclusions.
No room-specific strengths established.
Confirm current condition, exact layout and inclusions.
No room-specific strengths established.
Confirm current condition, exact layout and inclusions.
No room-specific strengths established.
Confirm current condition, exact layout and inclusions.
No room-specific strengths established.
Confirm current condition, exact layout and inclusions.
No room-specific strengths established.
Confirm current condition, exact layout and inclusions.
No room-specific strengths established.
Confirm current condition, exact layout and inclusions.
No room-specific strengths established.
Confirm current condition, exact layout and inclusions.
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A closer look, on your terms
Choose a priority to focus the review. Scores are our AI-assisted evidence assessments out of 10, separate from hotel stars and provider ratings.
11 topics · open any evidence panel for guest quotes, photos and how the score was formed.
Will you actually sleep here?
603 reviews about this · analyzed Oct 2026. Limited evidence: treat this assessment as provisional. Confidence is low because the available sources are limited or inconsistent.
Sleep is a mixed bag: the beds are only moderately comfortable and soundproofing is the main weakness. Guests describe both peaceful rooms and nighttime voices, drilling, and noisy air-conditioning. Light sleepers should request a quiet room away from construction and busy areas.
Guests reporting this gave the whole stay 7.01/10 on average.
Guests reporting this gave the whole stay 6.53/10 on average.
The overall atmosphere was quiet and relaxing
loud noise of people talking in the room during our stay at night
loud noise or drilling noice can be heard even though 5 level away
What are the rooms actually like?
1,264 reviews about this · 13 photos available · analyzed Oct 2026.
The rooms are functional but inconsistent rather than reliably comfortable. Guests praise the space and views, while bathrooms, cramped layouts, and high or uncomfortable pillows draw complaints. It suits travellers prioritising location and room size over polished details.
the room is spacious front desk staff are helpful and freindly
Beds are comfortable
The room we were given was very cramped and unsuitable for our needs
Pillows provided was too high
Is it clean and well kept?
1,475 reviews about this · analyzed Oct 2026.
Guests rate this 8.6 (city average 7.8); our evidence assessment is 5.8. These use different methods and samples; the detail below explains our assessment.
Cleanliness is acceptable in many rooms, but upkeep is uneven and the hotel can feel dated.
Check before bookingSupplied reviews document dust, stains, odors, insects, worn items, and maintenance defects.
Cleanliness is acceptable in many rooms, but upkeep is uneven and the hotel can feel dated. Guests mention orderly rooms alongside dust, stains, unpleasant smells, plumbing faults, insects, and worn items. Inspect the room on arrival if a well-maintained stay matters to you.
Those who complained rated the whole stay 5.47/10 on average.
Those who complained rated the whole stay 6.01/10 on average.
Those who complained rated the whole stay 5.96/10 on average.
The room and bathroom were generally clean and well-maintained
The bathtub was not clean
Hairdryer had broken wires with live current passing through in the toilet
5.8/10. Cleanliness evidence is mixed but more positive than negative in the stored corpus; maintenance and datedness evidence is weaker, with documented defects, odors, pests, and old furnishings. The overall score is therefore constrained by condition risks rather than by the staged appearance of the photographs.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Do the staff fix things when they go wrong?
1,394 reviews about this · 3 photos available · analyzed Oct 2026.
Guests rate this 8.6 (city average 7.5); our evidence assessment is 5.6. These use different methods and samples; the detail below explains our assessment.
Staff are generally friendly and helpful, but service does not always resolve problems quickly. Guests praise the team while describing slow check-in and uneven responsiveness. It is a reasonable choice if you value a welcoming staff more than consistently efficient handling.
The staff were friendly and helpful throughout the stay
The check-in and check-out process was very quick and well-organized
The check-in staff at the counter was so slow
Check-in took way too long
Is breakfast worth booking?
936 reviews about this · 4 photos available · analyzed Oct 2026.
Breakfast is worth considering, but not a sure win.
Check before bookingBreakfast feedback is mixed, including complaints about limited choice, taste, temperature, replenishment and queues.
Breakfast is worth considering, but not a sure win. Guests like the range of Western and Asian choices, taste, and coffee, while others report limited or poorly replenished food, queues, and inconsistent quality. Book it if convenience matters, but breakfast-focused travellers may prefer eating nearby.
Breakfast had a good variety of choices and everything tasted great
We liked the Nespresso coffee capsules and machine supplied
our experience with the breakfast buffet was very poor — the food seemed old
The dressing counter was dirty with coffee stains
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is the pool as good as the photos?
408 reviews about this · 3 photos available · analyzed Oct 2026.
The rooftop pool is one of the hotel’s better features, with city views and a separate children’s pool.
Check before bookingPool cleanliness and maintenance complaints appear in supplied reviews, including a recent conditional concern about pool water.
The rooftop pool is one of the hotel’s better features, with city views and a separate children’s pool. Guests often find it enjoyable and well maintained, although some report dirty water or maintenance concerns. It is a good fit for families and leisure stays, not necessarily dedicated swimmers.
your keycard in the lift for every floor you want to go to - attentive and empathetic staff + security - great in-room amenities - rooftop swimming pool is very well maintained - hotel is situated next to shopping centre and linked by aircon overhead bridge
pool a bit dirty
A clearly documented rooftop pool complex with a separate kids' pool and attractive city views earns a good score. The score is reduced by documented maintenance and cleanliness concerns, including “pool a bit dirty,” plus the absence of reliable evidence about dimensions, crowding, shade, or lap suitability. The retrieved reviews are relevance-selected rather than representative.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
How well placed is it, really?
245 reviews about this · analyzed Oct 2026.
The location is convenient for Hartamas dining, shopping, and everyday needs, especially if you use Grab or taxis.
Check before bookingPublic transport is limited to nearby bus stops; no BTS or MRT is identified within 500 metres.
The location is convenient for Hartamas dining, shopping, and everyday needs, especially if you use Grab or taxis. A nearby mall is easy to reach, but public transport is limited and central Kuala Lumpur is not especially close. Choose it for neighbourhood convenience rather than rail access or sightseeing on foot.
There is a small mall 2 minutes walk from the hotel.Has restaurants
Getting GRAB was also easy
The hotel is not within walking distance of any LRT or MRT station
The drawback is there is no MRT or LRT and so one would have to take a Grab or My Car service
A good local location for dining, shopping and daily errands, with strong road/Grab access and nearby nightlife. The score is reduced by limited rail access, some recent complaints about inconvenience, and mixed noise evidence. The retrieved reviews are selected examples, not prevalence estimates.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Can you work or take calls from the room?
48 reviews about this · analyzed Oct 2026.
Wi-Fi is usable for many guests but not dependable enough to promise smooth work or calls.
Check before bookingSome supplied reviews report slow, unreliable, disconnected, or non-working Wi-Fi.
Wi-Fi is usable for many guests but not dependable enough to promise smooth work or calls. Some report fast, reliable service, while others encounter slow speeds, disconnections, or trouble connecting. Bring a backup connection if reliable video calls are important.
The rooms were clean and the Wi-Fi worked well
cannot connect ro wifi
The hotel lists internet access, and supplied reviews provide several positive Wi-Fi reports. However, the evidence also documents slow, login-related, intermittent, and non-working Wi-Fi, while no measured speeds are available. The score reflects usable connectivity with meaningful reliability risk.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is the desk usable for a working day?
59 reviews about this · 2 photos available · analyzed Oct 2026.
The room can support light laptop work, with a proper desk and office-style chair available in some rooms.
Check before bookingNatural light is inconsistent because some supplied rooms have no window.
The room can support light laptop work, with a proper desk and office-style chair available in some rooms. However, desk comfort, cleanliness, outlets, and natural light are inconsistent, and Wi-Fi problems may disrupt a workday. It suits occasional work better than a full remote-working stay.
The rooms were clean and the Wi-Fi worked well
and the desk was dusty
cannot connect ro wifi
The workspace scores 6.5/10: a desk is documented and supplied reviews include "Dorsett room are nice with view and are equipe with table for working" and "Went there to work on my side projects... while being comfortable to spend my waking hours on my laptop". The score is reduced because supplied reviews also mention small rooms and rooms without windows, while desk dimensions, outlet placement, and sustained comfort are not established.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is there anywhere to train?
91 reviews about this · 1 photos available · analyzed Oct 2026.
Guests rate this 8.2 (city average 7.6); our evidence assessment is 5.0. These use different methods and samples; the detail below explains our assessment.
The gym exists but is a basic, inconsistently maintained option rather than a strong training facility.
Check before bookingGuest evidence describes minimal equipment, including two spoiled treadmills.
The gym exists but is a basic, inconsistently maintained option rather than a strong training facility. Guests describe it as adequate, while others report limited equipment and faulty treadmills, with access sometimes inconvenient. It is fine for a quick workout, but serious trainers should look elsewhere.
Gym is adequate and pool is great for doing laps
Gym equipment is not well maintained at all
A gym exists and appears equipped for basic workouts, but the overall score is limited by guest reports of minimal equipment, spoiled treadmills and access friction. The retrieved reviews are relevance-selected rather than representative; corpus statistics provide context but not prevalence.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is it worth the money?
256 reviews about this · analyzed Oct 2026.
Guests rate this 8.4 (city average 7.8); our evidence assessment is 6.5. These use different methods and samples; the detail below explains our assessment.
Value is reasonable when the room rate reflects the convenient location and facilities, but the experience is inconsistent for a four-star hotel. Guests praise the price for both business and leisure stays, while cleanliness and maintenance complaints make some rooms feel overpriced. It is best for travellers who can secure a good deal and will use the pool or nearby amenities.
✅ Good value for money for both business and leisure stays
The room is not cleaned thoroughly as expected for a four star hotel and definitely not worth the price
Patterns in the reviews we analyzed
Patterns from 5,145 analyzed reviews. Use them to ask better questions: review counts are not a prediction of your stay, and text interpretation can miss nuance.
130 of 5,145 reviews contain a complaint about this.
130 of 161 classified opinions about this were negative — 81% of these opinions. 72 of those are from the last 730 days. 279 of 5145 reviews mention it at all.
The bathroom had a persistent unpleasant sewage smell coming from the drain
because there was a strong cigarette smell in the corridor and in the room
room smells like cigarette
78 of 5,145 reviews contain a complaint about this.
78 of 101 classified opinions about this were negative — 77% of these opinions. 37 of those are from the last 730 days. 136 of 5145 reviews mention it at all.
my room did not have hot water
The hot water in the shower only lasted for about two minutes before turning cold
Bathroom shower tube leakage… please fix it
64 of 5,145 reviews contain a complaint about this.
64 of 130 classified opinions about this were negative — 49% of these opinions. 32 of those are from the last 730 days. 153 of 5145 reviews mention it at all.
loud noise of people talking in the room during our stay at night
And the guests beside my room was so noisy screaming at the hall and all
Plus the noise barrier is poor that I could hear people speaking and moving things outside my door and it affected my sleep
38 of 5,145 reviews contain a complaint about this.
38 of 42 classified opinions about this were negative — 90% of these opinions. 17 of those are from the last 730 days. 42 of 5145 reviews mention it at all.
Found a small cockroach in the bathroom and there were also small ants on the table
There’s a cockroach inside the room and I book a room with bathtub
3) Mosquitoes in the bedroom Not wonder my arm got itchy
17 of 5,145 reviews contain a complaint about this.
17 of 19 classified opinions about this were negative — 89% of these opinions. 10 of those are from the last 730 days. 35 of 5145 reviews mention it at all.
loud noise or drilling noice can be heard even though 5 level away
Good: -location (easily find food) -cleanliness Not satisfied: -receptionist staff -construction in the building (very noisy
Reasons guests were glad they booked
786 reviewers praised it, 171 complained · 82% of opinions positive
The room and bathroom were generally clean and well-maintained
740 reviewers praised it, 220 complained · 77% of opinions positive
The staff were friendly and helpful throughout the stay
253 reviewers praised it, 43 complained · 86% of opinions positive
your keycard in the lift for every floor you want to go to - attentive and empathetic staff + security - great in-room amenities - rooftop swimming pool is very well maintained - hotel is situated next to shopping centre and linked by aircon overhead bridge
203 reviewers praised it, 56 complained · 78% of opinions positive
a stunning rooftop infinity pool with great city views
201 reviewers praised it, 41 complained · 83% of opinions positive
the room is spacious front desk staff are helpful and freindly
Get a feel for the neighbourhood
22 mapped places sit within a five-minute walk. Distances are straight-line, converted to walking time at 80 m per minute with a 25% detour allowance.
We have no confirmed rail or metro station in this map sample. Check the public-transport places below and verify the route to your destinations.
Within 500 m: Sotano Bar (kl) (1 min), The Barn @ 1 Mont Kiara (8 min). Late-night venues this close are worth knowing about if you are a light sleeper.
Turn the findings into a better stay
Reviews and photos describe other people’s stays. The terms and room assigned to your reservation matter just as much.
Observations for specific dates, not a quote
These are historical observations, not live availability. Room types, occupancy, taxes and cancellation rules may differ between samples. Check the final total with the provider.
USD 41–70per night on sampled dates · historical observations
Good value when: Value appears strongest at lower observed rates and when room quality meets expectations.
Poor value when: Value appears weaker at higher rates, with paid breakfast or parking, or when room condition and size do not meet expectations.
Short answers
153 of 5145 reviews mention noise. Of the 153 reviewers mentioning it, 64 described a problem and 66 described it positively. These are counts of the collected reviews, not all guests. Separately, 35 reviews mention construction or roadworks nearby, 14 of them in the last two years, most recently 2026-09-02.
Jump to the detail35 collected reviews mention construction, roadworks or building work, first on 2019-01-28 and most recently on 2026-09-02. 17 described it as a complaint. This historical evidence does not establish whether work is continuing today.
Jump to the detail22 mapped places sit within a five-minute walk. No rail or metro station was identified in the mapped data. Check public transport and practical routes before booking. 75 reviewers praise how much is walkable from the door.
Jump to the detail784 reviews mention breakfast. 305 described it positively and 227 described a problem.
Jump to the detailOnly 48 of 5145 reviews mention it at all, 19 of them as a complaint — thin evidence either way, which is itself worth knowing if you need to work.
Jump to the detailIt scores 7.2/10 here. 408 reviews mention the pool, 43 of them as a complaint. A clearly documented rooftop pool complex with a separate kids' pool and attractive city views earns a good score. The score is reduced by documented maintenance and cleanliness concerns, including “pool a bit dirty,” plus the absence of reliable evidence about dimensions, crowding, shade, or lap suitability. The retrieved reviews are relevance-selected rather than representative.
Jump to the detailRates we observed for the listed sample dates ran USD 41 to USD 70 a night, with a midpoint around USD 62. Prices move with dates and room type.
Jump to the detailGuests who require a guaranteed window, spacious room, or modern condition.; Heavy remote workers needing dependable Wi-Fi, strong ergonomics, or video-call certainty.; Travelers relying on rail transit.; Guests highly sensitive to maintenance, odors, pests, noise, or service inconsistency..
Jump to the detailWorking while you stay
Reviewed coworking spaces and work-friendly cafés within 3 km in a straight line. Check the actual journey, opening hours and any day-pass or laptop rules before you go.
Coworking space · 170 m away · LodgeLens rating 7.9/10
Beyondto Co. is a strong shortlist for writers, independent creatives and small teams who want a sociable workspace without abandoning concentrated work.
Read the review →Coworking space · 460 m away · LodgeLens rating 6.8/10
Worth shortlisting for a weekday trial, particularly if you value responsive staff, a professional setting and the option to progress to fixed desks.
Read the review →Coworking space · 610 m away · LodgeLens rating 6.5/10
Consider Jerry Hartamas for a trial working day if your priority is a private, minimal workspace with nearby food rather than a social coworking environment.
Read the review →Same neighbourhood, different stay
Hotels we have analysed within about 1.5 km in a straight line. Compare the trade-offs before you choose.
480 m away · strongest: staff and service 8.0/10
A good-value serviced-studio option with spacious rooms, helpful staff, strong local amenities and an attractive rooftop pool.
Read the review →670 m away · strongest: location and getting around 8.5/10
A strong location and spacious-room option with appealing pool facilities, but the stay carries meaningful uncertainty around maintenance, noise, breakfast execution, service handling, and internet reliability.
Read the review →Compare what matters to your stay
These comparisons use hotels in our analyzed collection. Follow a hotel’s review to check its trade-offs and source coverage.
Gym scores 8.7/10 in our analysis, compared with 5.0/10 here.
Gym: 8.7/10 · 26 reviews about this
Trade-off: Sightseeing-focused travelers wanting a walkable central neighborhood
Read the supporting evidence →Gym scores 8.2/10 in our analysis, compared with 5.0/10 here.
Gym: 8.2/10 · 24 reviews about this
Trade-off: Light sleepers booking during possible renovation periods.
Read the supporting evidence →Gym scores 8.0/10 in our analysis, compared with 5.0/10 here.
Gym: 8.0/10 · 64 reviews about this
Trade-off: Remote workers dependent on stable Wi-Fi or video calls
Read the supporting evidence →Next step
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What supports this review
5,145 reviews analyzed across 8 languages. Latest guest review: October 2026. 1,088 reviews from the last 12 months. Analysis: October 2026. How our analysis works
Sample dates: Jan 2019–Oct 2026. Average stay rating 8.1/10, normalized across sources. The latest 12 months average +0.3 points versus the full sample; changing guests and sources can affect this.
Our sample is not every review or every stay. Missing evidence does not establish that a facility is absent or a problem is resolved.