Bangkok / The stay, beyond the listing

Hilton Garden Inn Bangkok Riverside

168 ICS Tower, Charoen Nakhon Rd,

The LodgeLens take

A possible fit if these trade-offs work for you

A modern, generally clean hotel with an excellent ICONSIAM and transit location, but with meaningful variability in room size, noise, service reliability, air-conditioning, and compact leisure facilities. Value is strongest at moderate rates.

Worth checking: 11 of the 861 reviews in our sample contain a complaint about smells and damp. See the evidence

Published property photos · may not show current condition

Published photos, not an inspection. Confirm the exact room and current facilities.

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Useful findings, with limits Review dates and source coverage affect how much weight to give these findings.See coverage & dates ↗

Who it may suit

  • Travelers prioritizing ICONSIAM, local shopping and convenient public transport
  • Short leisure stays where modern rooms and general cleanliness matter
  • Guests willing to request a quiet room and verify current air-conditioning performance
  • Travelers booking at moderate rather than peak rates

Strongest: Cleanliness and condition 8.3, Location and getting around 8.0, Rooms 7.2

Think twice if

  • Light sleepers who cannot tolerate uncertainty about corridor, lift or construction noise
  • Guests needing a large room or reliably unobstructed river view
  • Serious swimmers or strength-training users
  • Remote workers requiring a fully verified ergonomic workspace and dependable video-call connectivity
  • Travelers expecting consistently high-touch operational service

Weakest: Pool 5.0, Working from the room 5.0, Gym 5.5

If it sounds right

Check your dates

We observed USD 135–506 a night on sample dates. Live prices move with the calendar.

We may earn a commission if you book through these links. Commission does not affect our analysis or scores.

Compare the same room, dates and guest count. Check taxes, breakfast and cancellation terms before paying.

Choose the room, not just the hotel

A little care here can change your stay.

Compare the room labels attached to guest reviews. Samples vary; a higher stay rating alone does not prove a better room. Check the exact bed, layout and inclusions before paying.

Most reviewed room270 reviews

King Guest Room

9.0 /10Average stay rating
1 / 270Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option70 reviews

Deluxe King Room with River View

8.4 /10Average stay rating
2 / 70Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option56 reviews

Deluxe Twin Room with City View

8.9 /10Average stay rating
0 / 56Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option46 reviews

Deluxe King Room with City View

8.5 /10Average stay rating
4 / 46Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option40 reviews

King Deluxe Room River View

9.0 /10Average stay rating
0 / 40Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option38 reviews

Twin Room

8.8 /10Average stay rating
1 / 38Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option31 reviews

Twin Deluxe Room City View

9.8 /10Average stay rating
0 / 31Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option25 reviews

Deluxe Twin Room with River View

9.1 /10Average stay rating
0 / 25Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option23 reviews

Twin Guest Room

9.5 /10Average stay rating
0 / 23Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option20 reviews

Twin Deluxe Room River View

9.2 /10Average stay rating
0 / 20Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option20 reviews

King Accessible Room

9.2 /10Average stay rating
0 / 20Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample19 reviews

Deluxe King Room - Partial River View

9.1 /10Average stay rating
0 / 19Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample15 reviews

King Deluxe Room City View

9.2 /10Average stay rating
0 / 15Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample12 reviews

Deluxe Twin Room - Partial River View

9.1 /10Average stay rating
0 / 12Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample7 reviews

King Deluxe Partial River View Room

9.8 /10Average stay rating
0 / 7Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample6 reviews

Twin Deluxe Partial River View Room

9.0 /10Average stay rating
0 / 6Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample6 reviews

King Room - Mobility Accessible

9.7 /10Average stay rating
0 / 6Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Make the room request specific

A useful note for the hotel

Select a room above, then copy an enquiry to use before booking. Nothing is sent from this page.

Preview the enquiry

No room selected. The enquiry will ask about the hotel generally.

A closer look, on your terms

What matters for your stay?

Choose a priority to focus the review. Scores are our AI-assisted evidence assessments out of 10, separate from hotel stars and provider ratings.

11 topics · open any evidence panel for guest quotes, photos and how the score was formed.

Will you actually sleep here?

Sleep and noise

6.5/10

87 reviews about this · analyzed Sept 2026.

Sleep is reasonably good, but noise makes it unpredictable.

Check before bookingSupplied reviews document hallway, door, lift, construction, and outside noise.

Guest evidence & score details

Sleep is reasonably good, but noise makes it unpredictable. Beds and blackout curtains help, while hallway, lift, construction and outside noise can disturb light sleepers; request a quiet room away from lifts.

  • Bed comfortguest review evidence
    7.5
  • Soundproofingguest review evidence
    5.5
  • Pillowsguest review evidence
    6.5
  • Blackoutphotos and reviews
    8.0
Beds and pillows65 reviews
18 disliked35 likedlast mentioned Sept 2026
Noise26 reviews
8 disliked17 likedlast mentioned Aug 2026
Soundproofing between roomsunder 1%
raised by 5 of 861last Apr 2026

Those who complained rated the whole stay 5.33/10 on average.

Construction and roadworksunder 1%
raised by 3 of 861last Aug 2025

Those who complained rated the whole stay 1.67/10 on average.

What guests liked

The hotel was quiet

Booking.com · rated 9/10 · September 2025 · King Guest Room

The bed was very comfortable

What guests complained about

Very noisy found it hard to sleep

Booking.com · rated 3/10 · January 2025 · Deluxe King Room with River View

There was construction in the floor above us.

How we got to 6.5
Supports the score
  • Several supplied reviews describe quiet rooms and comfortable beds.
  • Blackout curtains are explicitly credited with helping a guest sleep well.
  • Soundproof rooms are listed as a property facility.
Pulls the score down
  • Supplied reviews document hallway, door, lift, construction, and outside noise.
  • Bed and pillow comfort is mixed, including complaints about firmness and pillow comfort.
  • The evidence does not establish aircraft noise.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

What are the rooms actually like?

Rooms

7.2/10

183 reviews about this · 47 photos available · analyzed Sept 2026.

Rooms are generally clean, comfortable and pleasantly spacious, with views often standing out. Some rooms feel small for the price, and bed size can disappoint, so expectations matter if space is a priority.

Guest evidence & score details
Views106 reviews
8 disliked93 likedlast mentioned Sept 2026
Beds and pillows65 reviews
18 disliked35 likedlast mentioned Sept 2026
Bathrooms33 reviews
13 disliked17 likedlast mentioned Aug 2026
Room size23 reviews
7 disliked13 likedlast mentioned Jul 2026

What guests liked

The rooms were spacious and spotless

The bed was very comfortable

What guests complained about

Room was small for price paid

What I didn't like was the size of the bed

Booking.com · rated 8/10 · January 2026 · Deluxe Twin Room with City View

Is it clean and well kept?

Cleanliness and condition

8.3/10
9.6Agoda · 1,369 ratings

224 reviews about this · analyzed Sept 2026.

The hotel is usually clean and well maintained, with contemporary-looking rooms and bathrooms.

Check before bookingOdor complaints are documented, including urine-like smells and bathroom ventilation-related odors.

Guest evidence & score details

The hotel is usually clean and well maintained, with contemporary-looking rooms and bathrooms. A few guests report unpleasant smells, musty linen or missed hair, so travelers especially sensitive to odors should check promptly.

  • Cleanlinessguest review evidence
    8.5
  • Room upkeepguest review evidence
    8.4
  • Common areasphotos and reviews
    8.0
  • Feels currentfrom the photos
    8.5
Cleanliness209 reviews
6 disliked196 likedlast mentioned Sept 2026
Smells and damp2%
raised by 19 of 861last Aug 2026

Guests reporting this gave the whole stay 7.71/10 on average.

Plumbing, drainage and hot waterunder 1%
raised by 5 of 861last Jun 2026
Wear and maintenanceunder 1%
raised by 3 of 861last Dec 2025

What guests liked

Clean room

Booking.com · rated 9/10 · March 2026 · Deluxe King Room with River View

What guests complained about

Smelled urine like and we could not figure out if it was from the cleaning g products or coming from the aircon

With broken facilities

How we got to 8.3
Supports the score
  • Supplied reviews repeatedly describe rooms and bathrooms as clean, spotless, or immaculate.
  • The supplied corpus statistics record 196 cleanliness-praise mentions versus 6 complaints, while warning that counts are lower bounds.
  • Supplied photographs show contemporary rooms and bathrooms with intact-looking finishes; photography cannot establish actual cleanliness or wear.
Pulls the score down
  • Odor complaints are documented, including urine-like smells and bathroom ventilation-related odors.
  • A supplied review reports hair in towels and on the floor, and another reports musty-smelling linen.
  • The retrieved reviews are relevance-selected rather than representative, and the photographs are marketing images.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Do the staff fix things when they go wrong?

Staff and service

6.5/10
9.4Agoda · 1,369 ratings

336 reviews about this · 10 photos available · analyzed Sept 2026.

Guests rate this 9.4 (city average 7.9); our evidence assessment is 6.5. These use different methods and samples; the detail below explains our assessment.

Staff are often friendly, but service is inconsistent when problems arise. Guests praise helpful employees, while slow check-in and poor problem-solving drag the experience down; it suits travelers who do not need much hands-on assistance.

Guest evidence & score details
  • Friendlinessguest review evidence
    7.5
  • Responsivenessguest review evidence
    6.0
  • Check-inguest review evidence
    5.5
  • Problem solvingguest review evidence
    4.5
Staff and service312 reviews
48 disliked259 likedlast mentioned Sept 2026
Check-in and check-out53 reviews
26 disliked21 likedlast mentioned Aug 2026
Housekeeping8 reviews
1 disliked7 likedlast mentioned Jul 2026

What guests liked

I love everything since I walk into the building staff friendly and helpful all the way to the room

and the check-in was smooth and fast

Booking.com · rated 6/10 · April 2026 · Deluxe King Room with River View

What guests complained about

The staff was extremely rude Very bad customer service

Check-in was also extremely slow

Is breakfast worth booking?

Breakfast and dining

7.0/10

222 reviews about this · 3 photos available · analyzed Sept 2026.

Breakfast is a solid choice, with varied Western and Asian options and generally good food.

Check before bookingSome supplied reviews describe limited or basic selection.

Guest evidence & score details

Breakfast is a solid choice, with varied Western and Asian options and generally good food. Some guests find the selection basic or dishes barely warm, so it is worthwhile for convenience but not guaranteed to impress.

Breakfast201 reviews
41 disliked142 likedlast mentioned Sept 2026
On-site restaurant and bar47 reviews
8 disliked34 likedlast mentioned Aug 2026
Coffee11 reviews
1 disliked8 likedlast mentioned Jul 2026

What guests liked

The buffet breakfast had a great selection and everything was delicious

Coffee was also good with plenty of variety

Booking.com · rated 9/10 · October 2025 · King Guest Room

What guests complained about

Poor selection of breakfast foods for westerners and every morning food was barely warm

Booking.com · rated 8/10 · June 2026 · King Guest Room

No room service only pick up

Booking.com · rated 7/10 · August 2026 · King Guest Room
How we got to 7.0
Supports the score
  • Breakfast is described as varied, tasty, and offering Western and Asian choices.
  • The dining room appears spacious, bright, and arranged beside large windows.
  • On-site restaurant, bar, coffee house, fruit, kids’ meals, and special-diet meals are listed.
Pulls the score down
  • Some supplied reviews describe limited or basic selection.
  • Some guests report food being barely warm.
  • Halal and Indian breakfast options are not documented as available.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is the pool as good as the photos?

Pool

5.0/10
9.0Agoda · 1,369 ratings

60 reviews about this · 6 photos available · analyzed Sept 2026.

Guests rate this 9.0 (city average 7.4); our evidence assessment is 5.0. These use different methods and samples; the detail below explains our assessment.

The rooftop pool offers a strong city and river outlook, but it is much smaller than the photos may suggest.

Check before bookingMultiple supplied reviews describe the pool as very small.

Guest evidence & score details

The rooftop pool offers a strong city and river outlook, but it is much smaller than the photos may suggest. Cold water and occasional closure are reported, making it better for a quick dip and the view than serious swimming.

  • Viewfrom 6 photos
    8.5
  • Spaceguest review evidence
    4.0
  • Matches the photosphotos checked against reviews
    6.0
Pool60 reviews
29 disliked24 likedlast mentioned Sept 2026

What guests liked

The pool is never crowded with a nice view over the river and the city in the 9th floor

Booking.com · rated 10/10 · April 2026 · Deluxe King Room with City View

What guests complained about

Pool is super small it’s a joke

How we got to 5.0

The pool exists and offers a strong rooftop skyline setting, but the overall guest experience is constrained by documented small size, limited outdoor seating, cold water, and a maintenance closure. The corpus statistics also show 29 detected pool complaints in the last two years, though these are lower bounds and not prevalence estimates.

Supports the score
  • Rooftop outdoor pool is documented.
  • The pool has a city skyline outlook and some covered lounging space.
  • A pool and loungers are listed among the facilities.
Pulls the score down
  • Multiple supplied reviews describe the pool as very small.
  • Reviews report cold water and temporary closure.
  • The evidence does not establish current cleanliness, crowding, or operating status.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

How well placed is it, really?

Location and getting around

8.0/10
9.6Agoda · 1,369 ratings

170 reviews about this · analyzed Sept 2026.

Guests rate this 9.6 (city average 7.7); our evidence assessment is 8.0. These use different methods and samples; the detail below explains our assessment.

The location is one of the hotel’s strongest points, with ICONSIAM and a Gold Line station close by.

Check before bookingSome reviews describe the hotel as far from central Bangkok and other shopping areas.

Guest evidence & score details

The location is one of the hotel’s strongest points, with ICONSIAM and a Gold Line station close by. Traffic and slow connections to other parts of Bangkok can frustrate, but it is a good base for riverside shopping and sightseeing.

  • Walkabilitymeasured from the map
    8.5
  • Sightseeing accessmeasured from the map
    8.0
  • Taxi convenienceguest review evidence
    6.0
  • Neighbourhood quietguest review evidence
    6.0
Public transport106 reviews
7 disliked83 likedlast mentioned Sept 2026
Walking distance to things37 reviews
2 disliked29 likedlast mentioned Sept 2026
Taxis and ride-hailing35 reviews
8 disliked24 likedlast mentioned Jul 2026
Feeling safe28 reviews
5 disliked20 likedlast mentioned Sept 2026

What guests liked

The location is excellent—walking distance to ICONSIAM

Being right at the BTS Gold Line station made getting around Bangkok so easy

What guests complained about

it’s quite slow so any journey out onto the BTS network is longer

Booking.com · rated 8/10 · August 2026 · Deluxe King Room with River View

our taxi driver had problems dropping us off

Booking.com · rated 8/10 · February 2026 · Deluxe Twin Room - Partial River View
How we got to 8.0

8/10. The location is exceptionally convenient for ICONSIAM, daily necessities, nearby dining and local transit. The score is reduced by documented distance from central areas, traffic and vehicle drop-off limitations.

Supports the score
  • Direct access to ICONSIAM, shopping, groceries, cafés and restaurants.
  • Charoen Nakhon public-transport station is listed 53 metres away.
  • Reviews commonly praise convenience and access to nearby attractions.
Pulls the score down
  • Some reviews describe the hotel as far from central Bangkok and other shopping areas.
  • Traffic and difficult vehicle drop-off are documented limitations.
  • Sidewalk quality is not established by the supplied evidence.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Can you work or take calls from the room?

Wi-Fi

6.0/10

15 reviews about this · analyzed Sept 2026.

Wi-Fi is adequate overall but not dependable enough to promise seamless work or calls.

Check before bookingSome guests reported poor connection, difficult Wi-Fi access, or non-working Wi-Fi.

Guest evidence & score details

Wi-Fi is adequate overall but not dependable enough to promise seamless work or calls. Some guests report excellent speed, while others struggle with access or weak connections, so business travelers should have a backup.

  • Reliabilityguest review evidence
    6.0
Wi-Fi and internet15 reviews
7 disliked8 likedlast mentioned Sept 2026

What guests liked

Wifi Speed is excellent

Booking.com · rated 10/10 · February 2025 · Deluxe Twin Room with City View

What guests complained about

Wifi connection was poor from the 26th floor

Booking.com · rated 9/10 · September 2026 · Deluxe King Room with City View
How we got to 6.0
Supports the score
  • Internet service is listed among the hotel facilities.
  • Some supplied reviews describe excellent Wi-Fi speed.
  • The stored corpus records both praise and complaints, with complainants averaging 8.57/10.
Pulls the score down
  • Some guests reported poor connection, difficult Wi-Fi access, or non-working Wi-Fi.
  • No measured speeds or direct evidence establishes video-call performance.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is the desk usable for a working day?

Working from the room

5.0/10

15 reviews about this · analyzed Sept 2026. Limited evidence: treat this assessment as provisional. Confidence is low because the available sources are limited or inconsistent.

The room provides a desk, but the evidence does not support treating it as a full-day workstation.

Check before bookingOne supplied review says “the room is small,” and another says “room a bit small.”

Guest evidence & score details

The room provides a desk, but the evidence does not support treating it as a full-day workstation. Smaller rooms and unknown chair, outlet and monitor setup make it better for short tasks than sustained remote work.

Wi-Fi and internet15 reviews
7 disliked8 likedlast mentioned Sept 2026

What guests liked

Wifi Speed is excellent

Booking.com · rated 10/10 · February 2025 · Deluxe Twin Room with City View

What guests complained about

Wifi connection was poor from the 26th floor

Booking.com · rated 9/10 · September 2026 · Deluxe King Room with City View
How we got to 5.0

Score 5/10: a desk is documented and visible in supplied room photography, but the workspace experience is constrained by supplied comments that the room is small. Desk size, chair quality, outlet access, monitor suitability, and working comfort are not established. The retrieved reviews are not prevalence evidence.

Supports the score
  • A desk is listed among room facilities.
  • Room photographs show desks and windows.
  • Some supplied reviews describe rooms as suitable for short stays or otherwise positive.
Pulls the score down
  • One supplied review says “the room is small,” and another says “room a bit small.”
  • The supplied evidence does not establish desk dimensions, chair ergonomics, monitor suitability, or nearby outlets.
  • Retrieved reviews are relevance-selected and cannot establish prevalence.

Evidence confidence: limited. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is there anywhere to train?

Gym

5.5/10
9.0Agoda · 1,369 ratings

27 reviews about this · 5 photos available · analyzed Sept 2026.

Guests rate this 9.0 (city average 7.4); our evidence assessment is 5.5. These use different methods and samples; the detail below explains our assessment.

There is a bright gym with cardio equipment, dumbbells and a bench, enough for a basic workout.

Check before bookingGuest reviews describe the gym as very small, limited, or inadequately equipped.

Guest evidence & score details

There is a bright gym with cardio equipment, dumbbells and a bench, enough for a basic workout. Guests describe it as small and limited, so it is a poor fit for serious strength training.

Gym27 reviews
13 disliked9 likedlast mentioned Sept 2026

What guests liked

There was a 24/7 gym and the rooftop pool overlooked the Chao Phraya river

Booking.com · rated 8/10 · July 2026 · King Guest Room

What guests complained about

Gym can be better equipped

Booking.com · rated 9/10 · August 2025 · King Guest Room
How we got to 5.5

Overall, this is a functional but compact gym: photographs show useful cardio and basic strength equipment with excellent windows, while supplied reviews and corpus statistics document limitations in size and equipment. The current evidence supports a middling score, not a serious-training facility.

Supports the score
  • Gym exists and includes cardio equipment, dumbbells, and a bench.
  • Large windows provide substantial natural light and city views.
Pulls the score down
  • Guest reviews describe the gym as very small, limited, or inadequately equipped.
  • Equipment for heavier or more serious strength training is not documented.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is it worth the money?

Price and value

7.0/10
9.1Agoda · 1,369 ratings

33 reviews about this · analyzed Sept 2026.

Guests rate this 9.1 (city average 7.8); our evidence assessment is 7.0. These use different methods and samples; the detail below explains our assessment.

Value is generally good when the location and facilities match your plans. Some guests feel the hotel is overpriced, especially when room size, noise or service issues arise; compare the rate with nearby alternatives before booking.

Guest evidence & score details
Value for money33 reviews
10 disliked22 likedlast mentioned Sept 2026

What guests liked

Excellent value for money

What guests complained about

this hotel does not provide value for money

Patterns in the reviews we analyzed

What to check before you commit

Patterns from 861 analyzed reviews. Use them to ask better questions: review counts are not a prediction of your stay, and text interpretation can miss nuance.

Smells and damp

Moderate concern

11 of 861 reviews contain a complaint about this.

See the pattern & what to do

11 of 16 classified opinions about this were negative — 69% of these opinions. 11 of those are from the last 730 days. 19 of 861 reviews mention it at all.

The horrible smell in both rooms we had

The pillowcase smells musty as if it hasn't dried yet

It was unpleasant smell just outside of the hotel

Booking.com · rated 1/10 · August 2026 · Deluxe King Room with River View

Noise

Moderate concern

8 of 861 reviews contain a complaint about this.

See the pattern & what to do

8 of 25 classified opinions about this were negative — 32% of these opinions. 8 of those are from the last 730 days. 26 of 861 reviews mention it at all.

Very noisy found it hard to sleep

Booking.com · rated 3/10 · January 2025 · Deluxe King Room with River View

as we could hear noise from the neighboring room

Booking.com · rated 6/10 · April 2026 · Deluxe King Room with River View

the music in the lift is too loud

What you can do about it
  • Request a room away from lifts and corridor traffic.
  • Ask whether construction or maintenance work is scheduled above or near the room.
  • Request a quiet room and confirm the door and inter-room sound insulation if sleep is important.

Construction and roadworks

Lower concern

3 of 861 reviews contain a complaint about this.

See the pattern & what to do

3 of 3 classified opinions about this were negative — 100% of these opinions. 3 of those are from the last 730 days. 3 of 861 reviews mention it at all.

There was construction in the floor above us.

woken up in the morning to continuous drilling above us and was not told this was going to happen and lots of noise outside the door didn't sleep very much at all

Booking.com · rated 3/10 · January 2025 · Deluxe King Room with River View

Soundproofing between rooms

Lower concern

3 of 861 reviews contain a complaint about this.

See the pattern & what to do

3 of 5 classified opinions about this were negative — 60% of these opinions. 3 of those are from the last 730 days. 5 of 861 reviews mention it at all.

doors are not sound proof so can hear everything and right by lift so was noisy all night

Booking.com · rated 3/10 · January 2025 · Deluxe King Room with River View

as we could hear noise from the neighboring room

Booking.com · rated 6/10 · April 2026 · Deluxe King Room with River View

Reasons guests were glad they booked

The bright spots in guest feedback

Staff and service

259 reviewers praised it, 48 complained · 84% of opinions positive

Read a guest’s words

I love everything since I walk into the building staff friendly and helpful all the way to the room

Cleanliness

196 reviewers praised it, 6 complained · 97% of opinions positive

Read a guest’s words

Clean room

Booking.com · rated 9/10 · March 2026 · Deluxe King Room with River View

Views

93 reviewers praised it, 8 complained · 92% of opinions positive

Read a guest’s words

Our view of the ICONSIAM mall and the Bangkok skyline from our room was amazing as well

Booking.com · rated 10/10 · June 2026 · King Guest Room

Get a feel for the neighbourhood

The world outside the lobby

39 mapped places sit within a five-minute walk. Distances are straight-line, converted to walking time at 80 m per minute with a 25% detour allowance.

Landmarks and transport

  • Lotus's Privé ICS Charoen Nakhon0.006 km
  • Charoen Nakhon0.053 km
  • ICONSIAM0.167 km
  • Iconsiam ferry terminal0.348 km
  • Silom2.76 km
  • Grand Palace3.22 km
  • Siam3.49 km
  • Khao San Road3.82 km

We have no confirmed BTS or MRT station in this map sample. Check the public-transport places below and verify the route to your destinations; other rail lines may serve the area.

Explore food, transport and everyday essentials nearby

Eating and drinking

Bars5 mapped · 5 within 5 min
Restaurants5 mapped · 5 within 5 min

Cafés and workspaces

Cafés5 mapped · 4 within 5 min
Coworking2 mapped · 1 within 5 min

Everyday essentials

Groceries5 mapped · 5 within 5 min
Convenience5 mapped · 5 within 5 min
Shopping5 mapped · 3 within 5 min
Laundry2 mapped · 1 within 5 min

Getting around

Public transport5 mapped · 4 within 5 min

Exercise

Gyms2 mapped · 1 within 5 min
Yoga studios3 mapped

Worth knowing about

Late-night venues1 mapped

Within 500 m: โซดา คาราโอเกะ (6 min). Late-night venues this close are worth knowing about if you are a light sleeper.

Turn the findings into a better stay

Confirm these details before booking

Reviews and photos describe other people’s stays. The terms and room assigned to your reservation matter just as much.

For your reservation

  • Exact room category, bed arrangement and maximum occupancy; requests such as a high floor may not be guaranteed.
  • Total price for your dates, including taxes, service fees, breakfast and any deposit.
  • Cancellation deadline, payment timing and whether the rate is refundable.
  • Current opening hours, closures or extra charges for the facilities you need.

Questions raised by this hotel’s evidence

  • Which room locations are quietest, and can a quiet room be guaranteed?
  • Is the rooftop pool shaded or sunny at the times we are most likely to use it?
  • Are both beds the same size and can they be moved together?
  • Are the gym and changing facilities open 24 hours?

Observations for specific dates, not a quote

What it costs

These are historical observations, not live availability. Room types, occupancy, taxes and cancellation rules may differ between samples. Check the final total with the provider.

USD 135–506per night on sampled dates · historical observations

See sample dates and recorded rates
USD 1472026-10-15 → 2026-10-17booking.com
USD 1352026-11-30 → 2026-12-02booking.com
USD 5062026-12-30 → 2027-01-01booking.com

Good value when: At lower or moderate rates, especially when proximity to ICONSIAM, BTS, and clean rooms matter.

Poor value when: At peak rates or when guests expect fuller Hilton-standard services, larger rooms, river views, or included breakfast.

Short answers

Common questions about Hilton Garden Inn Bangkok Riverside

Is Hilton Garden Inn Bangkok Riverside noisy?

26 of 861 reviews mention noise. Of the 26 reviewers mentioning it, 8 described a problem and 17 described it positively. These are counts of the collected reviews, not all guests. Separately, 3 reviews mention construction or roadworks nearby, 3 of them in the last two years, most recently 2025-08-25.

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Is Hilton Garden Inn Bangkok Riverside in a good location?

39 mapped places sit within a five-minute walk. No BTS or MRT station was identified in the mapped data. Check other rail services and practical routes before booking. 29 reviewers praise how much is walkable from the door.

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Is breakfast at Hilton Garden Inn Bangkok Riverside worth it?

201 reviews mention breakfast. 142 described it positively and 41 described a problem.

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How is the Wi-Fi at Hilton Garden Inn Bangkok Riverside?

Only 15 of 861 reviews mention it at all, 7 of them as a complaint — thin evidence either way, which is itself worth knowing if you need to work.

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Is the pool at Hilton Garden Inn Bangkok Riverside any good?

It scores 5.0/10 here. 60 reviews mention the pool, 29 of them as a complaint. The pool exists and offers a strong rooftop skyline setting, but the overall guest experience is constrained by documented small size, limited outdoor seating, cold water, and a maintenance closure. The corpus statistics also show 29 detected pool complaints in the last two years, though these are lower bounds and not prevalence estimates.

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How much does Hilton Garden Inn Bangkok Riverside cost per night?

Rates we observed for the listed sample dates ran USD 135 to USD 506 a night, with a midpoint around USD 147. Prices move with dates and room type.

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Who should not book Hilton Garden Inn Bangkok Riverside?

Light sleepers who cannot tolerate uncertainty about corridor, lift or construction noise; Guests needing a large room or reliably unobstructed river view; Serious swimmers or strength-training users; Remote workers requiring a fully verified ergonomic workspace and dependable video-call connectivity.

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What supports this review

Read with these limitations

861 reviews analyzed across 8 languages. Latest guest review: September 2026. 524 reviews from the last 12 months. Analysis: September 2026. How our analysis works

Sample dates: Sept 2024–Sept 2026. Average stay rating 8.9/10, normalized across sources. The latest 12 months average +0.2 points versus the full sample; changing guests and sources can affect this.

  • No written Google reviews were collected.
  • Some review sources are missing or need refreshing.
Review sources, sample sizes and collection dates
Booking.com467 reviews collectedSource collected · September 2026
Google0 reviews collected · 570 advertised by sourceReview evidence unavailable · September 2026
Agoda394 reviews collectedSource collected · September 2026

Our sample is not every review or every stay. Missing evidence does not establish that a facility is absent or a problem is resolved.

How this page was made

We hold 861 reviews for this property and analyzed 861 reviews across 8 languages. Text matching and AI interpretation can miss nuance, sarcasm or translations. Repeated experiences, larger samples and independent sources are more useful than a single vivid quote.

Quotes, however, are only ever drawn from the 435 English reviews. Machine-translating a guest’s sentence would change their original wording.

We count mentions using text patterns. Complaints can come from a reviewer’s “disliked” field or negative wording in their review. These counts describe the reviews we hold, not the proportion of all guests who experienced an issue. “Recent” means the last 730 days.

Scores, section explanations and photo descriptions come from a model reading the source material using AI, last run 30 September 2026. Published photos may be old, staged or incomplete; AI cannot measure a room or verify a facility is currently open. Nearby places are mapped within 1500 m; walking times are estimates, not checked routes. Prices are observations for sample dates and will move.

We link to a review or its source page when an address is available. Source, rating, and month accompany quotes to help you locate them. Some links open a collection of reviews rather than the individual quote.