Mexico City / The stay, beyond the listing
Luis Moya 111. Col. Centro. 06070. Cuauhtemoc. México D.F.
The LodgeLens take
Check the pool findings before booking
A generally well-regarded, spacious and clean hotel with a strong central location, but the experience is uneven. Noise, unreliable Wi-Fi, breakfast inconsistency, maintenance issues and a very limited gym are the main compromises.
Worth checking: 40 of the 637 reviews in our sample contain a complaint about noise. See the evidence
Published property photos · may not show current condition
See live prices and availability
Strongest: Location and getting around 8.0, Cleanliness and condition 7.6, Working from the room 7.5
If it sounds right
We may earn a commission if you book through these links. Commission does not affect our analysis or scores.
Compare the same room, dates and guest count. Check taxes, breakfast and cancellation terms before paying.
Choose the room, not just the hotel
Compare the room labels attached to guest reviews. Samples vary; a higher stay rating alone does not prove a better room. Check the exact bed, layout and inclusions before paying.
No room-specific strengths established.
Confirm current condition, exact layout and inclusions.
Guest reports commonly describe rooms as spacious and comfortable.
Street-facing rooms can be very noisy.
Make the room request specific
Select a room above, then copy an enquiry to use before booking. Nothing is sent from this page.
No room selected. The enquiry will ask about the hotel generally.
A closer look, on your terms
Choose a priority to focus the review. Scores are our AI-assisted evidence assessments out of 10, separate from hotel stars and provider ratings.
11 topics · open any evidence panel for guest quotes, photos and how the score was formed.
Will you actually sleep here?
120 reviews about this · analyzed Oct 2026.
Sleep is hit-or-miss: the beds, pillows and blackout shades are good, but noise is the main weakness.
Check before bookingStreet-facing rooms can be severely affected by traffic noise.
Sleep is hit-or-miss: the beds, pillows and blackout shades are good, but noise is the main weakness. Street traffic, thin walls, corridors and hotel infrastructure can all disturb you, especially in a street-facing room. Light sleepers should request a quiet room away from the road.
Guests reporting this gave the whole stay 8/10 on average.
Guests reporting this gave the whole stay 8.4/10 on average.
Room was quiet and very comfortable
The beds are comfortable
We didn’t sleep for 3 night due to the extremely loud traffic
You can hear everything through the thin walls and windows
Sleep quality is mixed: beds and pillows are generally well regarded and some rooms are quiet, but street-facing traffic and inconsistent inter-room sound insulation create documented severe disruptions. The score reflects this range rather than the favorable overall hotel rating.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
What are the rooms actually like?
133 reviews about this · 14 photos available · analyzed Oct 2026.
The rooms are generally spacious, comfortable and well equipped, with good beds. Bathrooms attract the most criticism, and some guests dislike the views or need extra pillows. They suit travelers who value room size more than polished bathroom details.
The rooms are spacious and have everything you would need
The beds are comfortable
The “fitness centre” was a tiny room that was not up to scratch
A couple of extra pillows would've helped
Is it clean and well kept?
251 reviews about this · analyzed Oct 2026.
The hotel usually feels clean, modern and reasonably well maintained.
Check before bookingSupplied reviews include specific complaints about dirty floors, stained or old linen, shower dirt, dampness, and drainage.
The hotel usually feels clean, modern and reasonably well maintained. Guests also report occasional dirty floors, stained linen, dampness, low water pressure and drainage or shower issues. Expect a solid overall standard, but inspect the room and report maintenance problems promptly.
Guests reporting this gave the whole stay 7.33/10 on average.
Guests reporting this gave the whole stay 8.17/10 on average.
Clean and bright room which was cleaned daily
The cleaning service was average
The water pressure for showers was a little low
Overall condition is clearly good but not flawless: cleanliness receives strong positive support, while room maintenance and datedness are reduced by documented plumbing, drainage, linen, humidity, and isolated cleaning failures. The stored corpus also records two wear-and-maintenance complaints and nine plumbing-related complaints, but these counts are detection lower bounds and do not establish prevalence.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Do the staff fix things when they go wrong?
208 reviews about this · 8 photos available · analyzed Oct 2026.
Staff are generally friendly, attentive and helpful, but they do not always resolve problems smoothly. Check-in delays and overwhelmed staff are the main frustrations. It is a good fit if you value warm service and can tolerate occasional operational hiccups.
Staff were very friendly and attentive
promptness of the workers and cleaning staff
staff overwhelmed
Late check in as room wasn’t ready
Is breakfast worth booking?
284 reviews about this · 8 photos available · analyzed Oct 2026.
Breakfast is not a dependable reason to book: some guests praise the choice and coffee, while others find it crowded, poorly replenished or inconsistently served.
Check before bookingBreakfast variety, coffee quality, service, replenishment, and seating receive documented complaints.
Breakfast is not a dependable reason to book: some guests praise the choice and coffee, while others find it crowded, poorly replenished or inconsistently served. Coffee quality varies particularly sharply. Book it if convenience matters, but compare the price with nearby cafés.
Breakfast was good with a wide choice
Very good coffee at breakfast
The breakfast was way too crowded and not restocked
Coffee at breakfast was not good - machine in corridor served better coffee
Score 5/10. Breakfast and dining facilities are documented, and several guests praise breakfast, coffee, and restaurant food. However, supplied reviews also document limited variety, weak coffee, crowding, poor service, and inconsistent food quality. The retrieved review set is not representative, so the corpus statistics provide context but not prevalence.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is the pool as good as the photos?
2 reviews about this · analyzed Oct 2026. Limited evidence: treat this assessment as provisional.
There is no pool to count on, so the photos should not lead you to expect one.
Check before bookingNo pool is listed in the supplied facilities, and one supplied review explicitly says a pool would have been desirable.
There is no pool to count on, so the photos should not lead you to expect one. This hotel is unsuitable if swimming or poolside time is important.
The pool appears absent: it is not listed among supplied facilities, and a supplied review says, "Une piscine aurait été top". The corpus also records two detected pool complaints and no detected praise. No supplied pool photograph establishes a pool's presence or quality.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
How well placed is it, really?
110 reviews about this · analyzed Oct 2026.
The location is one of the hotel’s strongest points, with attractions, restaurants, shops and public transport close by.
Check before bookingSome reviews describe the surrounding area as unsafe or unpleasant at night.
The location is one of the hotel’s strongest points, with attractions, restaurants, shops and public transport close by. Traffic can slow taxis, and the surrounding streets may feel noisy or less comfortable at night. It works best for travelers who plan to walk and want a central base.
easy walking distance to the main square and other attractions
Location was very convenient and close to metro
The staff at the reception booked a taxi for me promptly for my onward journey
may feel a little unsafe at night
Overall location is strong for walking to historic-centre attractions and accessing local services and transit. It is marked down for documented concerns about nighttime safety, traffic and street noise, and for mixed views on the exact position within Centro.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Can you work or take calls from the room?
68 reviews about this · analyzed Oct 2026.
Wi-Fi is a serious weakness for working or taking calls, with repeated reports of slow, unstable or unavailable service.
Check before bookingSupplied reviews repeatedly describe slow, unstable, intermittent, or unavailable Wi-Fi.
Wi-Fi is a serious weakness for working or taking calls, with repeated reports of slow, unstable or unavailable service. Internet access is listed and one guest had excellent speeds, but reliability is far from assured. Remote workers should bring a backup connection.
We were 8 people and none of us were able to connect to the Wi-Fi on any of the 3 days we were there
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is the desk usable for a working day?
69 reviews about this · 2 photos available · analyzed Oct 2026.
The rooms have practical desks and office-style chairs, and some guests find them comfortable for working.
Check before bookingDesk dimensions, monitor suitability, and ergonomic specifications are not documented.
The rooms have practical desks and office-style chairs, and some guests find them comfortable for working. The bigger problem is unreliable Wi-Fi, while the chair may not suit a full day at the desk. It is workable for light tasks, not a dependable remote-work setup.
We were 8 people and none of us were able to connect to the Wi-Fi on any of the 3 days we were there
7.5/10: Dedicated desks and office-style chairs are shown across supplied room photographs, and a supplied guest calls the room practical for working. Wi-Fi reliability is a material limitation: the full stored corpus detects 62 complaints in the last two years, though these counts are lower-bound detections rather than prevalence estimates. Desk dimensions, monitor suitability, and ergonomic performance are not established.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is there anywhere to train?
16 reviews about this · 3 photos available · analyzed Oct 2026.
The gym exists but is too small and poorly equipped for serious training.
Check before bookingGuest reviews describe the gym as tiny or very small.
The gym exists but is too small and poorly equipped for serious training. Guests have reported faulty or unsafe treadmill and bike equipment, and access may be limited early because it is near rooms. Use it only for a basic workout, not as a key hotel amenity.
Small fitness room
The gym needs upgrading as the treadmill belt slips and the spin bike left pedal is near falling off
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is it worth the money?
30 reviews about this · analyzed Oct 2026.
The hotel offers good value when you want a central base with comfortable rooms and generally good service. Noise, Wi-Fi and inconsistent maintenance reduce the payoff, but guests focused on exploring Mexico City may still find it reasonably priced. It suits location-first travelers more than those seeking a quiet, fully polished stay.
Very good and reasonably priced central hub to explore Mexico City
Patterns in the reviews we analyzed
Patterns from 637 analyzed reviews. Use them to ask better questions: review counts are not a prediction of your stay, and text interpretation can miss nuance.
40 of 637 reviews contain a complaint about this.
40 of 68 classified opinions about this were negative — 59% of these opinions. 40 of those are from the last 730 days. 70 of 637 reviews mention it at all.
We didn’t sleep for 3 night due to the extremely loud traffic
The room from the road side was noisy because of the cars
Also there is a lot of noise from the road outside
13 of 637 reviews contain a complaint about this.
13 of 16 classified opinions about this were negative — 81% of these opinions. 13 of those are from the last 730 days. 16 of 637 reviews mention it at all.
You can hear everything through the thin walls and windows
can hear conversations and music
10 of 637 reviews contain a complaint about this.
10 of 12 classified opinions about this were negative — 83% of these opinions. 10 of those are from the last 730 days. 12 of 637 reviews mention it at all.
Also there is a lot of noise from the road outside
If your room is in the front you might have the noise from the street
A little noise from the street below
9 of 637 reviews contain a complaint about this.
9 of 11 classified opinions about this were negative — 82% of these opinions. 9 of those are from the last 730 days. 11 of 637 reviews mention it at all.
The water pressure for showers was a little low
6 of 637 reviews contain a complaint about this.
6 of 7 classified opinions about this were negative — 86% of these opinions. 6 of those are from the last 730 days. 7 of 637 reviews mention it at all.
Reasons guests were glad they booked
220 reviewers praised it, 18 complained · 92% of opinions positive
Clean and bright room which was cleaned daily
168 reviewers praised it, 26 complained · 87% of opinions positive
Staff were very friendly and attentive
48 reviewers praised it, 2 complained · 96% of opinions positive
Location was very convenient and close to metro
30 reviewers praised it, 2 complained · 94% of opinions positive
The rooms are spacious and have everything you would need
29 reviewers praised it, 8 complained · 78% of opinions positive
easy walking distance to the main square and other attractions
Get a feel for the neighbourhood
22 mapped places sit within a five-minute walk. Distances are straight-line, converted to walking time at 80 m per minute with a 25% detour allowance.
We have no confirmed rail or metro station in this map sample. Check the public-transport places below and verify the route to your destinations.
Turn the findings into a better stay
Reviews and photos describe other people’s stays. The terms and room assigned to your reservation matter just as much.
Short answers
70 of 637 reviews mention noise. Of the 70 reviewers mentioning it, 40 described a problem and 28 described it positively. These are counts of the collected reviews, not all guests.
Jump to the detail22 mapped places sit within a five-minute walk. No rail or metro station was identified in the mapped data. Check public transport and practical routes before booking. 29 reviewers praise how much is walkable from the door.
Jump to the detail254 reviews mention breakfast. 141 described it positively and 111 described a problem.
Jump to the detailOnly 68 of 637 reviews mention it at all, 62 of them as a complaint — thin evidence either way, which is itself worth knowing if you need to work.
Jump to the detailIt scores 0.0/10 here. 2 reviews mention the pool, 2 of them as a complaint. The pool appears absent: it is not listed among supplied facilities, and a supplied review says, "Une piscine aurait été top". The corpus also records two detected pool complaints and no detected praise. No supplied pool photograph establishes a pool's presence or quality.
Jump to the detailLight sleepers who cannot tolerate traffic or inter-room noise; Remote workers or travelers needing reliable video calls; Guests seeking a pool or serious training gym; Travelers requiring consistently strong breakfast quality and service recovery.
Jump to the detailWorking while you stay
Reviewed coworking spaces and work-friendly cafés within 3 km in a straight line. Check the actual journey, opening hours and any day-pass or laptop rules before you go.
Coworking space · 770 m away · LodgeLens rating 7.4/10
Juárez 20 is worth considering for an ordinary working day if you prioritize a landmark view, a friendly atmosphere and guest-perceived affordability over a premium fit-out.
Read the review →Coworking space · 1.1 km away · LodgeLens rating 8.2/10
Workology is a strong shortlist choice for a focused working day in Reforma, particularly if you value a welcoming host, quiet corners and separate places for conversations.
Read the review →Coworking space · 1.7 km away · LodgeLens rating 7.7/10
Privat.MX merits a trial day for remote workers who want a professional base in Roma Norte without committing immediately to a fixed desk.
Read the review →Same neighbourhood, different stay
Hotels we have analysed within about 1.5 km in a straight line. Compare the trade-offs before you choose.
540 m away · strongest: location and getting around 8.2/10
A centrally located hotel with comfortable beds, usable workspaces and generally well-regarded breakfast and restaurant food.
Read the review →1.4 km away · strongest: location and getting around 8.2/10
A well-located, serviceable city hotel with friendly staff, comfortable rooms in many stays, and varied breakfast, but meaningful tradeoffs in noise, dated condition, Wi-Fi reliability, and gym quality.
Read the review →Compare what matters to your stay
These comparisons use hotels in our analyzed collection. Follow a hotel’s review to check its trade-offs and source coverage.
Wi-Fi scores 7.5/10 in our analysis, compared with 2.0/10 here.
Wi-Fi: 7.5/10 · 8 reviews about this
Trade-off: Light sleepers requiring reliably quiet rooms
Read the supporting evidence →Gym scores 8.0/10 in our analysis, compared with 3.0/10 here.
Gym: 8.0/10 · 9 reviews about this
Trade-off: Light sleepers
Read the supporting evidence →Gym scores 8.0/10 in our analysis, compared with 3.0/10 here.
Gym: 8.0/10 · 14 reviews about this
Trade-off: Light sleepers who need reliably strong sound insulation.
Read the supporting evidence →Next step
LodgeLens ranks properties against what you personally need — quiet, a real desk, a pool worth using, a specific budget — instead of a single average score. Tell us what matters and we will send a shortlist for your dates.
Build my shortlist
Ready to book this one?
We may earn a commission if you book through these links.
What supports this review
637 reviews analyzed across 8 languages. Latest guest review: October 2026. 424 reviews from the last 12 months. Analysis: October 2026. How our analysis works
Sample dates: Apr 2025–Oct 2026. Average stay rating 8.9/10, normalized across sources. The latest 12 months average -0.0 points versus the full sample; changing guests and sources can affect this.
Our sample is not every review or every stay. Missing evidence does not establish that a facility is absent or a problem is resolved.