Kuala Lumpur / The stay, beyond the listing
No. 20 Jalan Kerinchi Kiri 3
The LodgeLens take
Check the wi-fi findings before booking
A generally good-value property with attractive facilities and convenient surroundings, but noise, maintenance, service responsiveness and unreliable Wi-Fi create meaningful tradeoffs.
Worth checking: 21 of the 589 reviews in our sample contain a complaint about noise. See the evidence
Published property photos · may not show current condition
Seen from USD 36 a night on sample dates
Strongest: Pool 8.0, Location and getting around 7.7, Breakfast and dining 7.0
Weakest: Wi-Fi 3.0, Sleep and noise 4.5, Working from the room 5.0
If it sounds right
We observed USD 36–65 a night on sample dates. Live prices move with the calendar.
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Compare the same room, dates and guest count. Check taxes, breakfast and cancellation terms before paying.
Choose the room, not just the hotel
Compare the room labels attached to guest reviews. Samples vary; a higher stay rating alone does not prove a better room. Check the exact bed, layout and inclusions before paying.
Supplied reviews mention views and clean or comfortable rooms.
Room size varies by supplied account, from tiny to spacious.
No room-specific strengths established.
Confirm current condition, exact layout and inclusions.
No room-specific strengths established.
Confirm current condition, exact layout and inclusions.
Several guests describe the room or bed as comfortable.
Some guests describe the room as small or compact.
Some supplied reviews describe rooms as spacious for the price.
Pillow comfort is inconsistent in supplied reviews.
A supplied review describes separate living, dining and sleeping areas with substantial storage.
Missing hand soap, hand towels, beverages and a small shower partition were reported.
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A closer look, on your terms
Choose a priority to focus the review. Scores are our AI-assisted evidence assessments out of 10, separate from hotel stars and provider ratings.
11 topics · open any evidence panel for guest quotes, photos and how the score was formed.
Will you actually sleep here?
91 reviews about this · analyzed Oct 2026. Limited evidence: treat this assessment as provisional. Confidence is low because the available sources are limited or inconsistent.
Sleeping here is a weak point: noise travels in from highways, trains and corridors, and beds or pillows draw complaints. Blackout is better, but light sleepers should choose another hotel or request a quieter room.
Guests reporting this gave the whole stay 7.33/10 on average.
amazing quiet sleep every night
Bed was super comfortable and the pool on the roof was very nice
so I could hear the noise of the highway throughout the night><
the room is not really soundproof as I can still hear people talking at the corridor and vehicles/trains passing outside at early hours
What are the rooms actually like?
156 reviews about this · 22 photos available · analyzed Oct 2026.
The rooms are serviceable rather than standout, with some guests praising spacious family rooms and views. Others find rooms small, and bathrooms plus beds and pillows are recurring drawbacks. It suits travelers who value facilities and location more than room comfort.
spacious and perfect for our family
Bed was super comfortable and the pool on the roof was very nice
Small room
I had difficulty sleeping because the pillow was not comfortable
Is it clean and well kept?
202 reviews about this · analyzed Oct 2026. Limited evidence: treat this assessment as provisional. Confidence is low because the available sources are limited or inconsistent.
Guests rate this 8.9 (city average 7.1); our evidence assessment is 5.8. These use different methods and samples; the detail below explains our assessment.
Cleanliness is generally praised, but upkeep is inconsistent enough to temper the overall impression. Guests report problems such as dirty areas, broken fixtures, smoke smells and occasional plumbing or damp issues. Inspect the room on arrival if condition matters to you.
Guests reporting this gave the whole stay 7/10 on average.
Guests reporting this gave the whole stay 7.09/10 on average.
Those who complained rated the whole stay 6.44/10 on average.
Maintenance: Rooms remain remarkably clean and well-maintained over time
Under the bed are very dirty we once push the bed and saw a lot of rubbish
The faucet was broken and despite letting them know
Do the staff fix things when they go wrong?
159 reviews about this · 1 photos available · analyzed Oct 2026.
Guests rate this 8.7 (city average 7.0); our evidence assessment is 6.2. These use different methods and samples; the detail below explains our assessment.
Staff are often friendly, but fixing problems and navigating check-in can be frustrating. Some guests describe smooth, helpful service, while others dislike the self-service counters or find staff unwelcoming. Expect decent hospitality, but not consistently efficient problem-solving.
Check-in was smooth and the host was friendly and helpful
Check in and out was quick and seamless too
The staff that was at the counter at the time of check in isn't friendly or humble
5) The Self Check-in / Check-out Counters are really a waste of time
Is breakfast worth booking?
95 reviews about this · 8 photos available · analyzed Oct 2026.
Breakfast is worth considering, especially if you enjoy varied Asian dishes, fruit, pastries and hot food.
Check before bookingSome guests report limited choice, inadequate Western options, queues and hectic service.
Breakfast is worth considering, especially if you enjoy varied Asian dishes, fruit, pastries and hot food. Choice can feel limited, Western options are weaker, queues occur, and coffee is a recurring letdown. Book it if convenience matters and your expectations are moderate.
Asian Breakfast is great with variance choice and taste good as well
Good service from counter and staff at restaurant
Food options at breakfast are limited and when not labelled it is not easy to tell what it is
Not provide coffee or tea for guests in the room
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is the pool as good as the photos?
63 reviews about this · 1 photos available · analyzed Oct 2026.
Yes—the rooftop infinity pool largely lives up to the photos, with striking city views and strong guest praise.
Check before bookingOne supplied review says the pool is “not very kid-friendly.”
Yes—the rooftop infinity pool largely lives up to the photos, with striking city views and strong guest praise. Water quality and child-friendliness are less dependable, and pool etiquette may be loose. It is a highlight for adults and view-seekers, less so for families wanting a controlled pool environment.
The Location is good and Value for Money The rooftop pool is spectacular
No dress code for pool - people are jumping in fully clothed!
Strong documented appeal from a rooftop infinity design, skyline outlook, and multiple positive guest descriptions. The score is moderated by one recent supplied complaint about unpleasant-smelling water, one child-suitability limitation, and the absence of verified measurements or operating details.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
How well placed is it, really?
67 reviews about this · analyzed Oct 2026.
The location is convenient for restaurants, groceries, malls, pharmacies, rail links and taxis, but the immediate area is noisy and not especially relaxing.
Check before bookingNoise from traffic, highways and LRT trains is repeatedly documented in supplied reviews.
The location is convenient for restaurants, groceries, malls, pharmacies, rail links and taxis, but the immediate area is noisy and not especially relaxing. Sightseeing often requires transit or a ride, and walking with luggage can be awkward. It works well for urban convenience, not for quiet or easy sightseeing on foot.
There are plenty of great dining options and food courts just a short walk away
The location is strategic close to shopping mall dan LRT station The property is well maintained with good facilities
Around the location the city’s not very walkable
location isn’t the greatest have to either take subway or grab to get anywhere plus 15mins
The score combines access to nearby places, transport and sightseeing. Nearby-place counts and distances come from the stored Google Maps/POI scrape; guest reviews supply the practical walkability and taxi context.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Can you work or take calls from the room?
27 reviews about this · analyzed Oct 2026.
Wi-Fi is a serious weakness for working or taking calls, with reports of slow speeds, dropouts and weak room coverage despite some good experiences.
Check before bookingSupplied reviews document slow speeds, instability, disconnections and weak room coverage.
Wi-Fi is a serious weakness for working or taking calls, with reports of slow speeds, dropouts and weak room coverage despite some good experiences. Bring a backup connection if reliable internet matters.
WiFi works great
Wifi is also unreliable — poor signal and random disconnections
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is the desk usable for a working day?
31 reviews about this · analyzed Oct 2026.
There is a desk and shared coworking space, but the in-room setup may not support a full workday: some guests find the table cramped or too low, and lighting can be dim.
Check before bookingA supplied review describes the table as too low, narrow, and lacking space.
There is a desk and shared coworking space, but the in-room setup may not support a full workday: some guests find the table cramped or too low, and lighting can be dim. Unreliable Wi-Fi adds to the problem. It is better for light laptop work than demanding remote work.
shared co working spaces and a game room
WiFi works great
Level 1 outdoor working space change to mini market is a bad idea
Wifi is also unreliable — poor signal and random disconnections
The room has a dedicated desk, but documented limitations include a table that is too low and narrow, limited workspace, and a recent complaint about the outdoor work area. The overall score is ordinary rather than strong; retrieved reviews are relevance-selected and not representative.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is there anywhere to train?
30 reviews about this · 1 photos available · analyzed Oct 2026.
Guests rate this 8.7 (city average 6.6); our evidence assessment is 5.0. These use different methods and samples; the detail below explains our assessment.
The gym has useful equipment and some guests like it, but maintenance is unreliable, particularly for treadmills.
Check before bookingMultiple supplied reviews report broken or poorly maintained equipment, especially treadmills.
The gym has useful equipment and some guests like it, but maintenance is unreliable, particularly for treadmills. It is adequate for a basic workout, not a dependable choice for serious training.
The gym is nicely equipped and useful
Gym facilities is old and breakdown
The gym exists and appears to offer varied equipment, but current usability is materially weakened by supplied reports of broken machines and treadmills. Positive reviews and corpus praise prevent a lower score, while the evidence does not establish dependable full operation.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is it worth the money?
56 reviews about this · analyzed Oct 2026.
Guests rate this 9.0 (city average 7.3); our evidence assessment is 7.0. These use different methods and samples; the detail below explains our assessment.
The hotel generally feels like good value when you want its pool, facilities and convenient location at a reasonable price. That value weakens if noise, room upkeep, Wi-Fi or maintenance problems affect your stay. It suits practical travelers more than guests seeking a polished, quiet retreat.
The room is very comfortable and value for money with the price
Not worth the money
Patterns in the reviews we analyzed
Patterns from 589 analyzed reviews. Use them to ask better questions: review counts are not a prediction of your stay, and text interpretation can miss nuance.
21 of 589 reviews contain a complaint about this.
21 of 30 classified opinions about this were negative — 70% of these opinions. 21 of those are from the last 730 days. 32 of 589 reviews mention it at all.
so I could hear the noise of the highway throughout the night><
Noise from main road and the upstairs or neighbors
Damn noisy at night
15 of 589 reviews contain a complaint about this.
15 of 21 classified opinions about this were negative — 71% of these opinions. 15 of those are from the last 730 days. 21 of 589 reviews mention it at all.
surely - easily-clogged bathroom drains rendering the bath floor becoming little pond within minutes of shower
The water was not draining
the bathroom drain was clogged
11 of 589 reviews contain a complaint about this.
11 of 14 classified opinions about this were negative — 79% of these opinions. 11 of those are from the last 730 days. 15 of 589 reviews mention it at all.
Room smelled of smoke when we arrived
Some room have a kind of wet/mouldy smell
The sewage smell from drainage in the toilet
6 of 589 reviews contain a complaint about this.
6 of 6 classified opinions about this were negative — 100% of these opinions. 6 of those are from the last 730 days. 6 of 589 reviews mention it at all.
the room is not really soundproof as I can still hear people talking at the corridor and vehicles/trains passing outside at early hours
the soundproof system is not good enough
no sound proof
5 of 589 reviews contain a complaint about this.
5 of 7 classified opinions about this were negative — 71% of these opinions. 5 of those are from the last 730 days. 7 of 589 reviews mention it at all.
The ants in the first room I was in
There were ants in the first room we stayed
Reasons guests were glad they booked
148 reviewers praised it, 25 complained · 86% of opinions positive
Maintenance: Rooms remain remarkably clean and well-maintained over time
87 reviewers praised it, 28 complained · 76% of opinions positive
Check-in was smooth and the host was friendly and helpful
59 reviewers praised it, 4 complained · 94% of opinions positive
The Location is good and Value for Money The rooftop pool is spectacular
45 reviewers praised it, 8 complained · 85% of opinions positive
The room is very comfortable and value for money with the price
44 reviewers praised it, 18 complained · 71% of opinions positive
Asian Breakfast is great with variance choice and taste good as well
Get a feel for the neighbourhood
38 mapped places sit within a five-minute walk. Distances are straight-line, converted to walking time at 80 m per minute with a 25% detour allowance.
We have no confirmed rail or metro station in this map sample. Check the public-transport places below and verify the route to your destinations.
Turn the findings into a better stay
Reviews and photos describe other people’s stays. The terms and room assigned to your reservation matter just as much.
Observations for specific dates, not a quote
These are historical observations, not live availability. Room types, occupancy, taxes and cancellation rules may differ between samples. Check the final total with the provider.
USD 36–65per night on sampled dates · historical observations
Good value when: When the room rate is near the observed lower range and guests use the location and facilities while avoiding repeated parking charges.
Poor value when: When parking is used repeatedly, breakfast is added, or the room rate is higher while basic amenities and comfort limitations remain.
Short answers
32 of 589 reviews mention noise. Of the 32 reviewers mentioning it, 21 described a problem and 9 described it positively. These are counts of the collected reviews, not all guests.
Jump to the detail38 mapped places sit within a five-minute walk. No rail or metro station was identified in the mapped data. Check public transport and practical routes before booking. 25 reviewers praise how much is walkable from the door.
Jump to the detail70 reviews mention breakfast. 44 described it positively and 18 described a problem.
Jump to the detailOnly 27 of 589 reviews mention it at all, 18 of them as a complaint — thin evidence either way, which is itself worth knowing if you need to work.
Jump to the detailIt scores 8.0/10 here. 63 reviews mention the pool, 4 of them as a complaint. Strong documented appeal from a rooftop infinity design, skyline outlook, and multiple positive guest descriptions. The score is moderated by one recent supplied complaint about unpleasant-smelling water, one child-suitability limitation, and the absence of verified measurements or operating details.
Jump to the detailRates we observed for the listed sample dates ran USD 36 to USD 65 a night, with a midpoint around USD 51. Prices move with dates and room type.
Jump to the detailLight sleepers; Remote workers needing dependable Wi-Fi or ergonomic workspace; Travelers requiring consistently reliable gym equipment or polished bathroom maintenance; Guests prioritizing seamless, highly responsive front-desk service.
Jump to the detailWorking while you stay
Reviewed coworking spaces and work-friendly cafés within 3 km in a straight line. Check the actual journey, opening hours and any day-pass or laptop rules before you go.
Coworking space · 200 m away · LodgeLens rating 7.6/10
WORQ KL Gateway looks strongest as a weekday base for independent work, especially if you commute by LRT and want a quieter alternative to a coffee shop.
Read the review →Coworking space · 350 m away · LodgeLens rating 6.9/10
Common Ground Bangsar South is worth trialling for a sociable weekday work session, especially if helpful staff and an on-site café matter more than guaranteed silence.
Read the review →Coworking space · 420 m away · LodgeLens rating 7.5/10
USO Level 7 is worth shortlisting for a worker who values a composed office setting over the cheapest desk.
Read the review →Same neighbourhood, different stay
Hotels we have analysed within about 1.5 km in a straight line. Compare the trade-offs before you choose.
340 m away · strongest: location and getting around 7.8/10
A practical, well-connected option with notably spacious rooms, but substantial tradeoffs in sleep quality, maintenance, cleanliness consistency and Wi-Fi reliability.
Read the review →430 m away · strongest: location and getting around 8.0/10
Spacious rooms, strong nearby dining and shopping, useful facilities, and good documented value are balanced by uneven maintenance, service, sleep, and unreliable Wi-Fi.
Read the review →1.3 km away · strongest: location and getting around 8.6/10
A well-located, mall-connected hotel with spacious rooms and useful facilities, but inconsistent service, maintenance, sleep comfort and internet reliability create meaningful tradeoffs.
Read the review →1.5 km away · strongest: location and getting around 8.0/10
A convenient, mall-connected hotel with spacious rooms, useful facilities and generally positive staff feedback, but an uneven stay is possible.
Read the review →Compare what matters to your stay
These comparisons use hotels in our analyzed collection. Follow a hotel’s review to check its trade-offs and source coverage.
Wi-Fi scores 7.0/10 in our analysis, compared with 3.0/10 here.
Wi-Fi: 7.0/10 · 9 reviews about this
Trade-off: Light sleepers or travelers requiring reliable quiet
Read the supporting evidence →Wi-Fi scores 7.0/10 in our analysis, compared with 3.0/10 here.
Wi-Fi: 7.0/10 · 15 reviews about this
Trade-off: Light sleepers or guests needing dependable soundproofing
Read the supporting evidence →Gym scores 8.7/10 in our analysis, compared with 5.0/10 here.
Gym: 8.7/10 · 26 reviews about this
Trade-off: Sightseeing-focused travelers wanting a walkable central neighborhood
Read the supporting evidence →Next step
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What supports this review
589 reviews analyzed across 8 languages. Latest guest review: October 2026. 559 reviews from the last 12 months. Analysis: October 2026. How our analysis works
Sample dates: Jun 2025–Oct 2026. Average stay rating 8.3/10, normalized across sources. The latest 12 months average +0.0 points versus the full sample; changing guests and sources can affect this.
Our sample is not every review or every stay. Missing evidence does not establish that a facility is absent or a problem is resolved.