Mexico City / The stay, beyond the listing

Krystal Grand Suites Insurgentes

1991 Avenida Insurgentes Sur, Colonia Guadalupe Inn

The LodgeLens take

Check the pool findings before booking

Spacious suites, useful work areas and a convenient southern Mexico City location are the main advantages. The tradeoffs are inconsistent bathroom maintenance, service, sleep conditions, breakfast and gym quality. Evidence also conflicts on pool availability, so pool access should not be assumed.

Worth checking: 16 of the 571 reviews in our sample contain a complaint about noise. See the evidence

Published property photos · may not show current condition

Published photos, not an inspection. Confirm the exact room and current facilities.

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Seen from USD 127 a night on sample dates

Useful findings, with limits Guest feedback here comes from Booking.com only.See coverage & dates ↗

Who it may suit

  • Travellers prioritizing spacious suite-style accommodation.
  • Business or relocation stays near southern Mexico City offices.
  • Guests who value nearby dining, cafés and public transport.
  • Travellers willing to request a higher, quieter room and verify specific room details.

Strongest: Location and getting around 7.8, Rooms 7.2, Working from the room 7.0

Think twice if

  • Guests requiring reliably quiet rooms or fully predictable bed comfort.
  • Travellers expecting strong breakfast value or a dependable leisure-facility package.
  • Serious gym users needing well-maintained equipment.
  • Guests who need consistently fast Wi-Fi for demanding work or video calls.
  • Travellers who require confirmed pool access.

Weakest: Pool 2.0, Gym 4.0, Staff and service 4.5

If it sounds right

Check your dates

We observed USD 127–164 a night on sample dates. Live prices move with the calendar.

We may earn a commission if you book through these links. Commission does not affect our analysis or scores.

Compare the same room, dates and guest count. Check taxes, breakfast and cancellation terms before paying.

Choose the room, not just the hotel

A little care here can change your stay.

Compare the room labels attached to guest reviews. Samples vary; a higher stay rating alone does not prove a better room. Check the exact bed, layout and inclusions before paying.

Most reviewed room456 reviews

Executive Suite

8.7 /10Average stay rating
14 / 456Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option76 reviews

Junior Suite

8.6 /10Average stay rating
4 / 76Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option39 reviews

Superior Suite

8.2 /10Average stay rating
0 / 39Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Make the room request specific

A useful note for the hotel

Select a room above, then copy an enquiry to use before booking. Nothing is sent from this page.

Preview the enquiry

No room selected. The enquiry will ask about the hotel generally.

A closer look, on your terms

What matters for your stay?

Choose a priority to focus the review. Scores are our AI-assisted evidence assessments out of 10, separate from hotel stars and provider ratings.

11 topics · open any evidence panel for guest quotes, photos and how the score was formed.

Will you actually sleep here?

Sleep and noise

6.0/10

102 reviews about this · analyzed Oct 2026.

Sleep is possible, but noise and mixed bed feedback make it less than dependable.

Check before bookingSome guests reported traffic, construction, hallway, housekeeping, and neighboring-room noise.

Guest evidence & score details

Sleep is possible, but noise and mixed bed feedback make it less than dependable. Guests praise some quiet rooms and comfortable beds, while others report traffic, construction, hallway, and neighboring-room noise; pillows and blackout quality also vary. Light sleepers should request a quieter, higher-floor room.

  • Bed comfortguest review evidence
    6.0
  • Soundproofingguest review evidence
    6.0
  • Pillowsguest review evidence
    5.0
  • Blackoutphotos and reviews
    6.0
Beds and pillows72 reviews
30 disliked42 likedlast mentioned Oct 2026
Noise35 reviews
16 disliked18 likedlast mentioned Sept 2026
Soundproofing between rooms1%
raised by 8 of 571last Sept 2026

Guests reporting this gave the whole stay 8.4/10 on average.

Construction and roadworksunder 1%
raised by 3 of 571last Apr 2026

What guests liked

The room was quiet

Booking.com · rated 10/10 · February 2026 · Executive Suite

The bed was extremely comfortable

Booking.com · rated 10/10 · February 2026 · Executive Suite

What guests complained about

In front of the hotel is a big bus station and it’s very noisy day and night

Booking.com · rated 1/10 · October 2025 · Junior Suite

They didn't change the bed

Booking.com · rated 9/10 · January 2025 · Executive Suite
How we got to 6.0

Sleep conditions appear potentially good but variable. Quiet, insulated rooms and comfortable beds are documented, yet supplied reviews also report thin walls, neighboring-room and hallway noise, traffic or construction noise, uncomfortable mattresses, and imperfect blackout. The score reflects this documented range rather than the strongest reviews.

Supports the score
  • Several supplied reviews describe quiet rooms and comfortable beds.
  • Rooms visibly include substantial curtains and large beds.
Pulls the score down
  • Some guests reported traffic, construction, hallway, housekeeping, and neighboring-room noise.
  • Bed and pillow comfort feedback is mixed.
  • One review reports that the windows were not fully blackout.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

What are the rooms actually like?

Rooms

7.2/10

168 reviews about this · 35 photos available · analyzed Oct 2026.

The rooms are generally spacious and pleasant, with comfortable beds and some appealing views. Bathrooms draw recurring criticism, including water-pressure issues, while bed and pillow feedback is mixed. They suit guests who value space more than polished bathroom details.

Guest evidence & score details
Beds and pillows72 reviews
30 disliked42 likedlast mentioned Oct 2026
Bathrooms54 reviews
49 disliked5 likedlast mentioned Oct 2026
Room size45 reviews
4 disliked41 likedlast mentioned Oct 2026
Views34 reviews
3 disliked30 likedlast mentioned Sept 2026

What guests liked

Big spacious rooms

Booking.com · rated 9/10 · March 2026 · Executive Suite

The bed was extremely comfortable

Booking.com · rated 10/10 · February 2026 · Executive Suite

What guests complained about

They didn't change the bed

Booking.com · rated 9/10 · January 2025 · Executive Suite

A minor issue with shower water pressure

Booking.com · rated 10/10 · February 2026 · Executive Suite

Is it clean and well kept?

Cleanliness and condition

6.8/10

161 reviews about this · analyzed Oct 2026.

Rooms are often clean, but upkeep is inconsistent enough to be noticeable.

Check before bookingSupplied reviews document missed housekeeping, dirty carpets or floors, used bathroom amenities, hair and water stains, odors, and unresolved cleaning issues.

Guest evidence & score details

Rooms are often clean, but upkeep is inconsistent enough to be noticeable. Guests report missed housekeeping, dirty floors or carpets, odors, worn furnishings, plumbing issues, and occasional hot-water problems. Expect a serviceable rather than consistently well-maintained property.

  • Cleanlinessguest review evidence
    7.2
  • Room upkeepguest review evidence
    6.2
  • Common areasphotos and reviews
    5.8
  • Feels currentfrom the photos
    6.8
Cleanliness147 reviews
36 disliked111 likedlast mentioned Oct 2026
Smells and damp2%
raised by 11 of 571last May 2026

Guests reporting this gave the whole stay 8.1/10 on average.

Plumbing, drainage and hot water1%
raised by 8 of 571last Oct 2026

Guests reporting this gave the whole stay 8.86/10 on average.

Wear and maintenanceunder 1%
raised by 5 of 571last Mar 2026

Guests reporting this gave the whole stay 6.6/10 on average.

What guests liked

Staff is very friendly and rooms are very clean

Booking.com · rated 10/10 · March 2026 · Junior Suite

What guests complained about

the floor is dirty

Booking.com · rated 9/10 · January 2025 · Executive Suite

A minor issue with shower water pressure

Booking.com · rated 10/10 · February 2026 · Executive Suite
How we got to 6.8

Overall condition is good but uneven. Cleanliness receives substantial positive support, yet the supplied corpus and reviews document meaningful housekeeping, wear, plumbing, hot-water, odor, and fixture failures. Recent evidence includes a cleanliness complaint dated 2026-09-28 and a plumbing complaint dated 2026-10-07, so the evidence does not support an improving trend.

Supports the score
  • Many supplied reviews describe rooms as clean, very clean, or impeccably clean.
  • Photographs show orderly rooms, clean-looking linens, floors, and bathroom fittings, though photographs cannot establish ongoing cleanliness.
Pulls the score down
  • Supplied reviews document missed housekeeping, dirty carpets or floors, used bathroom amenities, hair and water stains, odors, and unresolved cleaning issues.
  • Maintenance complaints include worn mattresses, scratched floors, broken fixtures, plumbing problems, and hot-water interruptions.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Do the staff fix things when they go wrong?

Staff and service

4.5/10

156 reviews about this · 3 photos available · analyzed Oct 2026.

Service is the clearest weakness, especially when something goes wrong. Some guests find staff lovely and helpful, but others report poor attitudes, slow problem-solving, check-in friction, housekeeping misses, and invoice problems. Choose it for the location and room, not for reliably smooth service recovery.

Guest evidence & score details
  • Friendlinessguest review evidence
    5.5
  • Responsivenessguest review evidence
    4.0
  • Check-inguest review evidence
    4.5
  • Problem solvingguest review evidence
    3.5
Staff and service140 reviews
59 disliked81 likedlast mentioned Oct 2026
Check-in and check-out28 reviews
21 disliked7 likedlast mentioned Jul 2026
Housekeeping6 reviews
3 disliked2 likedlast mentioned Oct 2025

What guests liked

really lovely and helpful staff

Booking.com · rated 8/10 · May 2025 · Superior Suite

I liked the possibility of late check-out

Booking.com · rated 9/10 · April 2026 · Junior Suite

What guests complained about

The staff had a horrible attitude and were extremely unhelpful in every interaction we had

Booking.com · rated 2/10 · October 2025 · Executive Suite

In the checkout the hotel didn’t give me my invoice!

Booking.com · rated 1/10 · October 2025 · Junior Suite

Is breakfast worth booking?

Breakfast and dining

4.5/10

109 reviews about this · 14 photos available · analyzed Oct 2026.

Breakfast is a weak reason to book here.

Check before bookingSupplied reviews repeatedly describe limited breakfast choice, non-buffet service, poor food, slow service, and extra charges.

Guest evidence & score details

Breakfast is a weak reason to book here. Guests report limited choices, slow service, disappointing food and coffee, and extra charges, although some reviews praise the meal. Consider eating elsewhere unless convenience matters more than quality.

On-site restaurant and bar63 reviews
40 disliked23 likedlast mentioned Sept 2026
Breakfast55 reviews
39 disliked16 likedlast mentioned Sept 2026
Coffee19 reviews
14 disliked5 likedlast mentioned Oct 2026

What guests liked

Breakfast was wonderful

Booking.com · rated 9/10 · October 2025 · Superior Suite

coffee in lobby

Booking.com · rated 9/10 · October 2025 · Executive Suite

What guests complained about

no breakfast

Booking.com · rated 9/10 · January 2025 · Executive Suite

you have to pay extra to use the coffee machine

Booking.com · rated 9/10 · January 2025 · Executive Suite
How we got to 4.5
Supports the score
  • Breakfast is available and a buffet is documented in the supplied photographs.
  • Dining areas include indoor and covered outdoor seating.
  • Room service and an on-site restaurant are listed.
Pulls the score down
  • Supplied reviews repeatedly describe limited breakfast choice, non-buffet service, poor food, slow service, and extra charges.
  • Coffee complaints include reports that it was weak or not hot.
  • No reliable breakfast price is supplied.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is the pool as good as the photos?

Pool

Not on site

1 review about this · analyzed Oct 2026. Limited evidence: treat this assessment as provisional. Confidence is low because the available sources are limited or inconsistent.

No—do not book this hotel expecting the pool shown in photos to be available.

Check before bookingPool availability is inconsistent in the supplied evidence.

Guest evidence & score details

No—do not book this hotel expecting the pool shown in photos to be available. The evidence is inconsistent, and a guest explicitly reports that there was no pool or spa. Pool access should be confirmed directly before booking.

Pool1 review
1 disliked0 likedlast mentioned Oct 2025

What guests complained about

No pool or spa

Booking.com · rated 9/10 · October 2025 · Executive Suite
How we got to 2.0

Low score because the supplied evidence includes explicit reports that the property lacks a pool, while one review refers positively to a pool. This conflict prevents a confident conclusion that guests can rely on pool access. The latest supplied pool complaint is not within the last 180 days, so no current alert is assigned.

Pulls the score down
  • Pool availability is inconsistent in the supplied evidence.
  • One supplied review explicitly states: "No pool or spa".

Evidence confidence: limited. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

How well placed is it, really?

Location and getting around

7.8/10

76 reviews about this · analyzed Oct 2026.

The location is a strong point for getting around and reaching nearby neighborhoods.

Check before bookingInsurgentes is a busy thoroughfare; recent reviews mention traffic noise, especially on lower floors.

Guest evidence & score details

The location is a strong point for getting around and reaching nearby neighborhoods. Restaurants, cafés, shops, pharmacies, and public transport are close, with convenient access to San Ángel and Coyoacán. Insurgentes is busy and can be noisy, so it suits travelers who prioritize access over quiet.

  • Walkabilitymeasured from the map
    8.2
  • Sightseeing accessmeasured from the map
    7.8
  • Taxi convenienceguest review evidence
    5.5
  • Neighbourhood quietguest review evidence
    5.8
Public transport42 reviews
31 disliked11 likedlast mentioned Oct 2026
Feeling safe30 reviews
6 disliked24 likedlast mentioned Oct 2026
Walking distance to things8 reviews
2 disliked6 likedlast mentioned May 2026
Taxis and ride-hailing4 reviews
2 disliked2 likedlast mentioned Jul 2025

What guests liked

The hotel is very well located with easy walking access to San Angel and Coyoacan (our favourite neighbourhoods in CDMX!)

Booking.com · rated 9/10 · May 2025 · Executive Suite

There is a Metro stop just in front of the hotel

Booking.com · rated 8/10 · May 2025 · Superior Suite

What guests complained about

In front of the hotel is a big bus station and it’s very noisy day and night

Booking.com · rated 1/10 · October 2025 · Junior Suite
How we got to 7.8

The score combines access to nearby places, transport and sightseeing. Nearby-place counts and distances come from the stored Google Maps/POI scrape; guest reviews supply the practical walkability and taxi context.

Supports the score
  • Many restaurants, cafés, convenience stores and pharmacies are mapped within roughly 500 m.
  • A Metrobús stop is mapped about 39 m away.
  • Reviews describe convenient access to San Ángel, Coyoacán, nearby offices and restaurants.
Pulls the score down
  • Insurgentes is a busy thoroughfare; recent reviews mention traffic noise, especially on lower floors.
  • Public-transport mentions include detected complaints, but their causes are not established by the supplied evidence.
  • Sidewalk quality is not documented.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Can you work or take calls from the room?

Wi-Fi

6.0/10

8 reviews about this · analyzed Oct 2026.

Wi-Fi is adequate for light work but not fully dependable for calls or sustained remote work.

Check before bookingWi-Fi reliability is mixed: one supplied review reports frequent disconnections and weak signal while working.

Guest evidence & score details

Wi-Fi is adequate for light work but not fully dependable for calls or sustained remote work. One guest reports fast internet, while another describes weak signal and frequent disconnections. Bring a backup connection if reliable connectivity matters.

  • Reliabilityguest review evidence
    5.5
  • Video callsguest review evidence
    5.0
Wi-Fi and internet8 reviews
5 disliked3 likedlast mentioned Nov 2025

What guests liked

Good wifi

Booking.com · rated 6/10 · November 2024 · Executive Suite
How we got to 6.0

Connectivity is scored 6/10: internet is explicitly available and evidence includes both fast-internet praise and a detailed report of instability. The evidence does not establish measured speed, consistent room coverage, or dependable video calls, so this is an ordinary-to-mixed assessment rather than a strong one.

Supports the score
  • Internet is listed as an available facility.
  • One supplied review describes the internet as fast.
  • The detected Wi-Fi complaints had an average reviewer rating of 8.4/10, suggesting limited overall stay impact.
Pulls the score down
  • Wi-Fi reliability is mixed: one supplied review reports frequent disconnections and weak signal while working.
  • No measured download or upload speeds are supplied.
  • No current connectivity alert is supported by evidence within the last 180 days.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is the desk usable for a working day?

Working from the room

7.0/10

10 reviews about this · 1 photos available · analyzed Oct 2026.

The room appears workable for a normal laptop day, with a proper desk, office-style chair, and good natural light.

Check before bookingDesk dimensions, outlet access, monitor compatibility, and ergonomic specifications are not documented.

Guest evidence & score details

The room appears workable for a normal laptop day, with a proper desk, office-style chair, and good natural light. Comfort, outlets, desk size, glare, and noise are not well established, and Wi-Fi can be inconsistent. It is better for occasional work than a demanding remote-work stay.

  • Chairfrom 1 photo
    5.0
  • Natural lightfrom 1 photo
    8.0
Wi-Fi and internet8 reviews
5 disliked3 likedlast mentioned Nov 2025
Desk and working space2 reviews
2 disliked0 likedlast mentioned Mar 2026

What guests liked

Good wifi

Booking.com · rated 6/10 · November 2024 · Executive Suite
How we got to 7.0

Score 7/10: the supplied images consistently show a dedicated desk and office-style chair, often beside large windows. The score is reduced because desk size, power access, monitor suitability, and actual comfort are unverified; corpus statistics also record two desk/workspace complaints. Retrieved reviews are relevance-selected examples, not prevalence evidence.

Supports the score
  • A proper desk and office-style chair are visible in several room images.
  • Large windows provide apparent natural light at the workspace.
  • The property lists a business center and internet.
Pulls the score down
  • Desk dimensions, outlet access, monitor compatibility, and ergonomic specifications are not documented.
  • Corpus statistics detect two desk/working-space complaints, both classified as complaints; retrieved reviews do not provide a specific desk complaint.
  • Marketing images cannot establish real-world comfort, glare, noise, or cleanliness.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is there anywhere to train?

Gym

4.0/10

12 reviews about this · 3 photos available · analyzed Oct 2026.

There is a gym, but it is not a strong training facility.

Check before bookingSupplied reviews describe the gym as limited, poorly equipped, in need of updating, and sometimes crowded.

Guest evidence & score details

There is a gym, but it is not a strong training facility. It has cardio and strength equipment, yet guests describe it as limited, crowded, dated, and sometimes poorly maintained. It works for a basic workout, not serious training.

Gym12 reviews
10 disliked2 likedlast mentioned Sept 2026

What guests complained about

Gym is limited and packed

Booking.com · rated 8/10 · October 2025 · Executive Suite
How we got to 4.0

The gym exists and visibly includes cardio and strength equipment, but the overall assessment is reduced by supplied reports of limited equipment, poor functionality, maintenance needs, and crowding. A recent complaint was detected within the last 180 days.

Supports the score
  • The gym has multiple cardio machines and dedicated strength equipment.
  • The gym is visibly well-lit and appears to offer a reasonable range of equipment.
Pulls the score down
  • Supplied reviews describe the gym as limited, poorly equipped, in need of updating, and sometimes crowded.
  • Equipment maintenance and functionality are reported concerns.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is it worth the money?

Price and value

7.0/10

19 reviews about this · analyzed Oct 2026.

Value is reasonable when you want spacious rooms and a convenient location, but the experience is uneven. Complaints about expensive, below-average food and inconsistent service can quickly erode the deal. It suits travelers who will use the location and room more than the dining or facilities.

Guest evidence & score details
Value for money19 reviews
11 disliked8 likedlast mentioned Sept 2026

What guests liked

excellent value for money

Booking.com · rated 9/10 · April 2026 · Junior Suite

What guests complained about

Food was below average and quite expensive

Booking.com · rated 6/10 · March 2026 · Executive Suite

Patterns in the reviews we analyzed

What to check before you commit

Patterns from 571 analyzed reviews. Use them to ask better questions: review counts are not a prediction of your stay, and text interpretation can miss nuance.

Noise

Higher concern

16 of 571 reviews contain a complaint about this.

See the pattern & what to do

16 of 34 classified opinions about this were negative — 47% of these opinions. 16 of those are from the last 730 days. 35 of 571 reviews mention it at all.

In front of the hotel is a big bus station and it’s very noisy day and night

Booking.com · rated 1/10 · October 2025 · Junior Suite
What you can do about it
  • Request a higher-floor room away from the busy avenue and intersection.
  • Ask for a room away from elevators, corridors, and housekeeping routes.
  • If sensitive to noise, ask whether current construction is affecting the requested room.
  • Request extra pillows or confirm pillow options before arrival.

Smells and damp

Higher concern

10 of 571 reviews contain a complaint about this.

See the pattern & what to do

10 of 11 classified opinions about this were negative — 91% of these opinions. 8 of those are from the last 730 days. 11 of 571 reviews mention it at all.

Plumbing, drainage and hot water

Moderate concern

7 of 571 reviews contain a complaint about this.

See the pattern & what to do

7 of 8 classified opinions about this were negative — 88% of these opinions. 6 of those are from the last 730 days. 8 of 571 reviews mention it at all.

A minor issue with shower water pressure

Booking.com · rated 10/10 · February 2026 · Executive Suite

Soundproofing between rooms

Moderate concern

5 of 571 reviews contain a complaint about this.

See the pattern & what to do

5 of 8 classified opinions about this were negative — 63% of these opinions. 5 of those are from the last 730 days. 8 of 571 reviews mention it at all.

Reasons guests were glad they booked

The bright spots in guest feedback

Cleanliness

111 reviewers praised it, 36 complained · 76% of opinions positive

Read a guest’s words

Staff is very friendly and rooms are very clean

Booking.com · rated 10/10 · March 2026 · Junior Suite

Room size

41 reviewers praised it, 4 complained · 91% of opinions positive

Read a guest’s words

Big spacious rooms

Booking.com · rated 9/10 · March 2026 · Executive Suite

Views

30 reviewers praised it, 3 complained · 91% of opinions positive

Read a guest’s words

The room was huge with great views

Booking.com · rated 6/10 · March 2026 · Executive Suite

Feeling safe

24 reviewers praised it, 6 complained · 80% of opinions positive

Get a feel for the neighbourhood

The world outside the lobby

25 mapped places sit within a five-minute walk. Distances are straight-line, converted to walking time at 80 m per minute with a 25% detour allowance.

Landmarks and transport

  • Metrobus Altavista1 min walk
  • CasaNova Café1 min walk
  • Bajo Tierra | Comida Saludable2 min walk
  • GOmart I Murcia II2 min walk
  • Regus - Mexico City, San Angel Torre Siglum4 min walk
  • El Bazar Sábado12 min walk
  • Don Mueang Airport15728.35 km
  • Suvarnabhumi Airport15741.59 km

We have no confirmed rail or metro station in this map sample. Check the public-transport places below and verify the route to your destinations.

Explore food, transport and everyday essentials nearby

Eating and drinking

Bars5 mapped · 2 within 5 min
Restaurants5 mapped · 5 within 5 min

Cafés and workspaces

Cafés5 mapped · 2 within 5 min
Coworking5 mapped · 2 within 5 min

Everyday essentials

Convenience5 mapped · 5 within 5 min
Pharmacies5 mapped · 3 within 5 min
Groceries4 mapped · 1 within 5 min
Shopping2 mapped

Getting around

Public transport4 mapped · 1 within 5 min

Exercise

Yoga studios5 mapped · 3 within 5 min
Gyms5 mapped · 1 within 5 min

Turn the findings into a better stay

Confirm these details before booking

Reviews and photos describe other people’s stays. The terms and room assigned to your reservation matter just as much.

For your reservation

  • Exact room category, bed arrangement and maximum occupancy; requests such as a high floor may not be guaranteed.
  • Total price for your dates, including taxes, service fees, breakfast and any deposit.
  • Cancellation deadline, payment timing and whether the rate is refundable.
  • Current opening hours, closures or extra charges for the facilities you need.

Questions raised by this hotel’s evidence

  • Which room locations are quietest, and can a quiet room be guaranteed?
  • Does this suite have a door or solid partition between the bedroom and living area?
  • Does the shower also have an overhead rain fixture?
  • Are power outlets available at the communal tables?

Observations for specific dates, not a quote

What it costs

These are historical observations, not live availability. Room types, occupancy, taxes and cancellation rules may differ between samples. Check the final total with the provider.

USD 127–164per night on sampled dates · historical observations

See sample dates and recorded rates
USD 1642026-10-26 → 2026-10-28booking.com
USD 1272026-12-11 → 2026-12-13booking.com
USD 1462027-01-10 → 2027-01-12booking.com
USD 1392026-11-11 → 2026-11-13google_travel

Good value when: When suite space and the kitchenette are useful, particularly at the lower observed rates and without needing paid extras.

Poor value when: When parking, breakfast, laundry, coffee, or other extras are required, or when service and maintenance issues reduce the benefit of the room rate.

Short answers

Common questions about Krystal Grand Suites Insurgentes

Is Krystal Grand Suites Insurgentes noisy?

35 of 571 reviews mention noise. Of the 35 reviewers mentioning it, 16 described a problem and 18 described it positively. These are counts of the collected reviews, not all guests. Separately, 3 reviews mention construction or roadworks nearby, 2 of them in the last two years, most recently 2026-04-27.

Jump to the detail

Is Krystal Grand Suites Insurgentes in a good location?

25 mapped places sit within a five-minute walk. No rail or metro station was identified in the mapped data. Check public transport and practical routes before booking. 6 reviewers praise how much is walkable from the door.

Jump to the detail

Is breakfast at Krystal Grand Suites Insurgentes worth it?

55 reviews mention breakfast. 16 described it positively and 39 described a problem.

Jump to the detail

How is the Wi-Fi at Krystal Grand Suites Insurgentes?

Only 8 of 571 reviews mention it at all, 5 of them as a complaint — thin evidence either way, which is itself worth knowing if you need to work.

Jump to the detail

Is the pool at Krystal Grand Suites Insurgentes any good?

It scores 2.0/10 here. 1 reviews mention the pool, 1 of them as a complaint. Low score because the supplied evidence includes explicit reports that the property lacks a pool, while one review refers positively to a pool. This conflict prevents a confident conclusion that guests can rely on pool access. The latest supplied pool complaint is not within the last 180 days, so no current alert is assigned.

Jump to the detail

How much does Krystal Grand Suites Insurgentes cost per night?

Rates we observed for the listed sample dates ran USD 127 to USD 164 a night, with a midpoint around USD 143. Prices move with dates and room type.

Jump to the detail

Who should not book Krystal Grand Suites Insurgentes?

Guests requiring reliably quiet rooms or fully predictable bed comfort.; Travellers expecting strong breakfast value or a dependable leisure-facility package.; Serious gym users needing well-maintained equipment.; Guests who need consistently fast Wi-Fi for demanding work or video calls..

Jump to the detail

Working while you stay

Places to work near Krystal Grand Suites Insurgentes

Reviewed coworking spaces and work-friendly cafés within 3 km in a straight line. Check the actual journey, opening hours and any day-pass or laptop rules before you go.

Punto C

Coworking space · 1.5 km away · LodgeLens rating 7.1/10

Punto C looks promising for a café-style working day with coffee, quiet tasks and occasional meetings, rather than a commitment made solely on the membership page.

Read the review →

See the best coworking spaces in Mexico City →

Compare what matters to your stay

Other hotels and focused shortlists

These comparisons use hotels in our analyzed collection. Follow a hotel’s review to check its trade-offs and source coverage.

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Next step

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What supports this review

Read with these limitations

571 reviews analyzed across 8 languages. Latest guest review: October 2026. 253 reviews from the last 12 months. Analysis: October 2026. How our analysis works

Sample dates: Sept 2024–Oct 2026. Average stay rating 8.6/10, normalized across sources. The latest 12 months average +0.1 points versus the full sample; changing guests and sources can affect this.

  • No written Google reviews were collected.
  • No written Agoda reviews were collected.
  • Guest feedback comes from one review provider.
  • Some review sources are missing or need refreshing.
Review sources, sample sizes and collection dates
Booking.com571 reviews collectedSource collected · October 2026
Google0 reviews collected · 2,320 advertised by sourceReview evidence unavailable · October 2026
Agoda0 reviews collectedReview evidence unavailable · collection date unavailable

Our sample is not every review or every stay. Missing evidence does not establish that a facility is absent or a problem is resolved.

How this page was made

We hold 571 reviews for this property and analyzed 571 reviews across 8 languages. Text matching and AI interpretation can miss nuance, sarcasm or translations. Repeated experiences, larger samples and independent sources are more useful than a single vivid quote.

Quotes, however, are only ever drawn from the 29 English reviews. Machine-translating a guest’s sentence would change their original wording.

We count mentions using text patterns. Complaints can come from a reviewer’s “disliked” field or negative wording in their review. These counts describe the reviews we hold, not the proportion of all guests who experienced an issue. “Recent” means the last 730 days.

Scores, section explanations and photo descriptions come from a model reading the source material using AI, last run 12 October 2026. Published photos may be old, staged or incomplete; AI cannot measure a room or verify a facility is currently open. Nearby places are mapped within 1500 m; walking times are estimates, not checked routes. Prices are observations for sample dates and will move.

We link to a review or its source page when an address is available. Source, rating, and month accompany quotes to help you locate them. Some links open a collection of reviews rather than the individual quote.