Da Nang / The stay, beyond the listing

Palazzo Boutique Hotel

244-246 Trần Bạch Đằng, Phường Mỹ An, Quận Ngũ Hành Sơn, Tp Đà Nẵng

The LodgeLens take

Check the sleep and noise findings before booking

A well-located hotel with friendly service, useful desks, and generally worthwhile breakfast, but with meaningful risks around sleep, room condition, cleanliness, and Wi-Fi reliability. Experience appears variable by room and price.

Worth checking: 84 of the 988 reviews in our sample contain a complaint about noise. See the evidence

Published property photos · may not show current condition

Published photos, not an inspection. Confirm the exact room and current facilities.

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Useful findings, with limits Review dates and source coverage affect how much weight to give these findings.See coverage & dates ↗

Who it may suit

  • Travelers prioritizing beach access, restaurants, nightlife, and walkability.
  • Budget-conscious guests who can accept room variability.
  • Leisure travelers who value friendly service and a rooftop outlook more than quiet or polished facilities.
  • Basic laptop work that does not depend on consistently reliable video calls.

Strongest: Location and getting around 8.0, Staff and service 7.5, Price and value 7.5

Think twice if

  • Light sleepers or travelers needing dependable sound insulation.
  • Guests expecting consistently modern, spotless, well-maintained rooms.
  • Remote workers requiring reliable internet and strong video-call performance.
  • Guests seeking a substantial lap pool or a verified gym.

Weakest: Sleep and noise 4.2, Pool 5.0, Cleanliness and condition 5.2

If it sounds right

Check your dates

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Compare the same room, dates and guest count. Check taxes, breakfast and cancellation terms before paying.

Choose the room, not just the hotel

A little care here can change your stay.

Compare the room labels attached to guest reviews. Samples vary; a higher stay rating alone does not prove a better room. Check the exact bed, layout and inclusions before paying.

Most reviewed room209 reviews

Deluxe Double Room

8.2 /10Average stay rating
12 / 209Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option188 reviews

Family Suite with Balcony and City View

8.5 /10Average stay rating
27 / 188Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option93 reviews

Deluxe Twin Room

8.8 /10Average stay rating
6 / 93Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option68 reviews

Deluxe Double City View

9.0 /10Average stay rating
2 / 68Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option66 reviews

Executive Double Room with Balcony and City View

8.7 /10Average stay rating
12 / 66Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option47 reviews

Executive King Room with Balcony

8.8 /10Average stay rating
9 / 47Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option33 reviews

Executive Double Room with Balcony and Sea View

8.3 /10Average stay rating
2 / 33Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option32 reviews

Family Suite Ocean View with Balcony and Bathtub

8.0 /10Average stay rating
2 / 32Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option29 reviews

Twin Room City View

8.7 /10Average stay rating
2 / 29Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option21 reviews

Deluxe Double Room with Side Sea View

7.9 /10Average stay rating
4 / 21Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample17 reviews

Family Suite - City View

9.1 /10Average stay rating
0 / 17Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample9 reviews

Penthouse Apartment

9.1 /10Average stay rating
0 / 9Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample8 reviews

Executive Double - Ocean View

8.6 /10Average stay rating
0 / 8Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Make the room request specific

A useful note for the hotel

Select a room above, then copy an enquiry to use before booking. Nothing is sent from this page.

Preview the enquiry

No room selected. The enquiry will ask about the hotel generally.

A closer look, on your terms

What matters for your stay?

Choose a priority to focus the review. Scores are our AI-assisted evidence assessments out of 10, separate from hotel stars and provider ratings.

11 topics · open any evidence panel for guest quotes, photos and how the score was formed.

Will you actually sleep here?

Sleep and noise

4.2/10

232 reviews about this · analyzed Oct 2026.

Sleep is a weak point: some rooms are quiet and beds can be comfortable, but street, nightlife, elevator, corridor, construction and air-conditioning noise recur in reviews.

Check before bookingStreet, nightlife, corridor, elevator, construction and air-conditioning noise are documented.

Guest evidence & score details

Sleep is a weak point: some rooms are quiet and beds can be comfortable, but street, nightlife, elevator, corridor, construction and air-conditioning noise recur in reviews. Soundproofing and window seals draw particular criticism, while bed firmness varies. Light sleepers should request a quiet, higher-floor room and avoid balcony rooms.

  • Bed comfortguest review evidence
    5.5
  • Soundproofingguest review evidence
    3.0
  • Blackoutphotos and reviews
    4.0
Noise126 reviews
84 disliked35 likedlast mentioned Oct 2026
Beds and pillows120 reviews
55 disliked51 likedlast mentioned Oct 2026
Soundproofing between rooms2%
raised by 16 of 988last Oct 2026

Guests reporting this gave the whole stay 7.95/10 on average.

Construction and roadworks1%
raised by 14 of 988last Aug 2026

Guests reporting this gave the whole stay 7.62/10 on average.

What guests liked

Quiet inside great sound proofing

Booking.com · rated 9/10 · July 2026 · Deluxe Twin Room

What guests complained about

The elevator is super loud and makes clicking and banging noises constantly when the elevator is being used (which is all the time)

We wouldn't recommend choosing the balcony room as the sliding doors are single glazed and construction opposite the hotel begins at 8am

How we got to 4.2
Supports the score
  • Some guests report quiet nights and comfortable beds.
  • Room directions and higher floors may reduce noise for some guests.
Pulls the score down
  • Street, nightlife, corridor, elevator, construction and air-conditioning noise are documented.
  • Soundproofing and window sealing are repeatedly criticized.
  • Bed firmness is inconsistent across rooms and guest preferences.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

What are the rooms actually like?

Rooms

5.8/10

284 reviews about this · 39 photos available · analyzed Oct 2026.

Rooms are mixed rather than reliably good. Guests praise spacious rooms and views, but bathrooms and beds attract recurring complaints, and some rooms are notably small. Check the room type carefully if space or a softer bed matters to you.

Guest evidence & score details
Bathrooms128 reviews
81 disliked40 likedlast mentioned Oct 2026
Beds and pillows120 reviews
55 disliked51 likedlast mentioned Oct 2026
Views76 reviews
32 disliked34 likedlast mentioned Sept 2026
Room size64 reviews
15 disliked48 likedlast mentioned Oct 2026

What guests liked

The room was very spacious and the bed was comfy although a little hard for our taste as we prefer quite soft beds

Booking.com · rated 8/10 · February 2026 · Deluxe Double Room

The bed was comfortable

Booking.com · rated 8/10 · March 2026 · Family Suite Ocean View with Balcony and Bathtub

What guests complained about

The room is tiny and had a very small window

VERY hard beds

Booking.com · rated 5/10 · June 2026 · Family Suite with Balcony and City View

Is it clean and well kept?

Cleanliness and condition

5.2/10
8.6Agoda · 784 ratings

255 reviews about this · analyzed Oct 2026.

Guests rate this 8.6 (city average 8.4); our evidence assessment is 5.2. These use different methods and samples; the detail below explains our assessment.

Cleanliness and upkeep are inconsistent, despite many guests finding their rooms clean.

Check before bookingSupplied reviews document mould, dirt, stained linen, worn items, rusty fixtures and maintenance defects.

Guest evidence & score details

Cleanliness and upkeep are inconsistent, despite many guests finding their rooms clean. Reports of mould, dirt, stained linen, worn fixtures and maintenance faults pull the experience down. It suits travelers willing to accept an older, unevenly maintained room, but meticulous guests should inspect their room promptly.

  • Cleanlinessguest review evidence
    6.0
  • Room upkeepguest review evidence
    4.5
  • Common areasphotos and reviews
    6.5
  • Feels currentfrom the photos
    4.5
Cleanliness197 reviews
35 disliked141 likedlast mentioned Oct 2026
Plumbing, drainage and hot water3%
raised by 30 of 988last Sept 2026

Guests reporting this gave the whole stay 8.16/10 on average.

Wear and maintenance3%
raised by 25 of 988last Oct 2026

Those who complained rated the whole stay 6.41/10 on average.

Smells and damp2%
raised by 21 of 988last Sept 2026

Guests reporting this gave the whole stay 7.36/10 on average.

What guests liked

Very clean

Booking.com · rated 5/10 · March 2026 · Family Suite with Balcony and City View

What guests complained about

room is not clean

we were given a room with flooring that was curling up (tripping hazard!) and broken bed that had a collapsed platform in one corner

How we got to 5.2

5.2/10. Overall condition is ordinary to below average because cleanliness and maintenance evidence is sharply inconsistent: some supplied guests report clean, functional rooms, while others report mould, dirt, stained linen, worn fixtures and serious defects. The latest supplied maintenance complaint is dated 2026-10-08, limiting confidence in a uniformly good current condition.

Supports the score
  • Several supplied reviews describe rooms as clean.
  • Photographs show orderly rooms with clean-looking white bedding and intact furnishings, though photography cannot establish actual cleanliness or wear.
  • Common areas appear maintained in the supplied photographs.
Pulls the score down
  • Supplied reviews document mould, dirt, stained linen, worn items, rusty fixtures and maintenance defects.
  • Recent reviews include complaints about room cleanliness and worn or poorly maintained items.
  • Evidence is mixed across rooms and dates; retrieved reviews are not prevalence estimates.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Do the staff fix things when they go wrong?

Staff and service

7.5/10
9.3Agoda · 784 ratings

533 reviews about this · 8 photos available · analyzed Oct 2026.

Guests rate this 9.3 (city average 8.4); our evidence assessment is 7.5. These use different methods and samples; the detail below explains our assessment.

Staff are generally the hotel's strong suit, with frequent praise for friendliness and helpfulness. Still, check-in and problem-solving are less dependable, and some guests report poor follow-through or troubling service experiences. Expect warm service overall, but speak up quickly when something needs fixing.

Guest evidence & score details
  • Friendlinessguest review evidence
    8.5
  • Responsivenessguest review evidence
    7.5
  • Check-inguest review evidence
    5.5
  • Problem solvingguest review evidence
    5.5
Staff and service521 reviews
26 disliked485 likedlast mentioned Oct 2026
Housekeeping20 reviews
8 disliked8 likedlast mentioned Oct 2026
Check-in and check-out16 reviews
5 disliked7 likedlast mentioned Aug 2026

What guests liked

The most friendly staff in any hotel I have ever stayed in

Booking.com · rated 9/10 · January 2026 · Family Suite Ocean View with Balcony and Bathtub

and special shoutout to Min who made the check-in and check-out process very smooth

What guests complained about

We do not recommend this hotel due to the staff being deceitful

upon check out everyone was sleeping and they didn't prepare for us the previously agreed breakfast package

Booking.com · rated 5/10 · November 2025 · Executive Double Room with Balcony and Sea View

Is breakfast worth booking?

Breakfast and dining

6.8/10

411 reviews about this · 8 photos available · analyzed Oct 2026.

Breakfast is usually a worthwhile convenience, with a varied buffet combining Asian and Western choices.

Check before bookingSome supplied reviews describe breakfast as basic, mediocre, limited, repetitive, or disappointing.

Guest evidence & score details

Breakfast is usually a worthwhile convenience, with a varied buffet combining Asian and Western choices. Other guests find it basic, repetitive or disappointing, and coffee quality is inconsistent, with limited options possible for some diets. Book it if convenience matters more than a consistently impressive breakfast.

Breakfast373 reviews
86 disliked256 likedlast mentioned Oct 2026
On-site restaurant and bar77 reviews
3 disliked65 likedlast mentioned Sept 2026
Coffee24 reviews
6 disliked15 likedlast mentioned Oct 2026

What guests liked

The breakfast was excellent with many varieties & the room was good also

Booking.com · rated 7/10 · July 2026 · Deluxe Double Room

I loved the coffee as well

Booking.com · rated 10/10 · April 2026 · Family Suite with Balcony and City View

What guests complained about

The breakfast did not have much variety and limited choices

Booking.com · rated 8/10 · January 2026 · Family Suite Ocean View with Balcony and Bathtub

the coffee was undrinkable and we usually got there late (if at all) so not much fruit or anything else left

How we got to 6.8

Breakfast is documented as available and buffet-style, with substantial visual variety and several positive guest reports. Quality, coffee, and dietary choice feedback is mixed, and crowding and pricing are not established.

Supports the score
  • Breakfast is described as good, excellent, varied, and sometimes a large buffet.
  • Photographs show buffet stations, prepared dishes, fresh produce, and a dining room with substantial seating.
  • Asian and Western breakfast items are documented.
Pulls the score down
  • Some supplied reviews describe breakfast as basic, mediocre, limited, repetitive, or disappointing.
  • Coffee quality is mixed, including explicit complaints.
  • Vegetarian and Western choices may be limited; evidence is inconsistent.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is the pool as good as the photos?

Pool

5.0/10
8.3Agoda · 784 ratings

130 reviews about this · 6 photos available · analyzed Oct 2026.

Guests rate this 8.3 (city average 7.8); our evidence assessment is 5.0. These use different methods and samples; the detail below explains our assessment.

The rooftop pool has an excellent ocean-and-city outlook, but it does not consistently live up to the photos.

Check before bookingGuests describe the pool as small, dated, neglected, or needing cleaning and upgrading.

Guest evidence & score details

The rooftop pool has an excellent ocean-and-city outlook, but it does not consistently live up to the photos. Guests describe it as small, dated or poorly cleaned, with limited loungers reported. It is best for a view and a quick dip, not a polished pool day.

  • Viewfrom 6 photos
    9.0
  • Cleanlinessguest review evidence
    4.0
  • Matches the photosphotos checked against reviews
    4.0
Pool130 reviews
44 disliked74 likedlast mentioned Oct 2026

What guests liked

The pool was perfect just what you needed

What guests complained about

The other thing is that the glass walls around the rooftop pool are filthy

How we got to 5.0

The pool exists and offers a documented rooftop setting with ocean and city views. However, supplied reviews repeatedly describe it as small, dated, plain, or in need of cleaning and upgrading. The score is therefore reduced despite the attractive outlook.

Supports the score
  • Rooftop outdoor pool with ocean and city views.
  • Some guests describe the pool as quiet.
  • The gallery shows loungers and an umbrella.
Pulls the score down
  • Guests describe the pool as small, dated, neglected, or needing cleaning and upgrading.
  • Only four sun lounges were reported by one recent guest.
  • The supplied photographs are staged and do not establish cleanliness, maintenance, or typical crowding.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

How well placed is it, really?

Location and getting around

8.0/10
9.4Agoda · 784 ratings

124 reviews about this · analyzed Oct 2026.

The location is a genuine strength for walking to the beach, restaurants, cafés, bars and everyday shops, with taxis and ride-hailing easy to find.

Check before bookingPublic transport is limited nearby; the nearest listed bus stop is approximately 981 metres away.

Guest evidence & score details

The location is a genuine strength for walking to the beach, restaurants, cafés, bars and everyday shops, with taxis and ride-hailing easy to find. The trade-off is late-night street noise, limited public transport and a sometimes run-down or car-unfriendly setting. Choose it if central walkability matters more than a quiet neighborhood.

  • Walkabilitymeasured from the map
    8.8
  • Sightseeing accessmeasured from the map
    8.5
  • Taxi convenienceguest review evidence
    8.0
  • Neighbourhood quietguest review evidence
    5.5
Walking distance to things98 reviews
3 disliked95 likedlast mentioned Oct 2026
Feeling safe25 reviews
8 disliked16 likedlast mentioned Aug 2026
Taxis and ride-hailing9 reviews
1 disliked5 likedlast mentioned Jul 2026

What guests liked

The location is perfect 5 min walk to beach and on a street that has lots of restaurants

The hotel was a 10 minute grab from everywhere which was convenient for us and the Beer bar next door was a bonus

Booking.com · rated 10/10 · April 2026 · Family Suite with Balcony and City View
How we got to 8.0

8.0/10: Overall location quality is clearly good because the hotel is close to the beach, dense dining and services, nightlife and ride-hailing. It is not scored higher because noise, limited public transport and some negative descriptions of the surrounding area create documented trade-offs.

Supports the score
  • Strong access to restaurants, cafés, bars, pharmacies, groceries and laundry services.
  • Guests commonly describe the hotel as walkable to the beach and nearby dining.
  • Ride-hailing is reported as readily available.
Pulls the score down
  • Public transport is limited nearby; the nearest listed bus stop is approximately 981 metres away.
  • The surrounding area includes several late-night bars, and some guests report substantial street noise.
  • Some reviews describe the area as partly run-down or inconvenient for cars.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Can you work or take calls from the room?

Wi-Fi

5.5/10

13 reviews about this · analyzed Oct 2026.

Wi-Fi is adequate for light browsing but not dependable enough to promise smooth work or calls.

Check before bookingSome supplied reviews report outages, weakness, or instability.

Guest evidence & score details

Wi-Fi is adequate for light browsing but not dependable enough to promise smooth work or calls. Some guests report good service, while others encounter weak, unstable or unavailable internet in their room. Bring a backup connection if reliable connectivity is important.

  • Reliabilityguest review evidence
    6.0
  • Video callsguest review evidence
    5.0
Wi-Fi and internet13 reviews
3 disliked7 likedlast mentioned Sept 2026

What guests complained about

Internet did not work in my room

Booking.com · rated 6/10 · December 2025 · Executive Double Room with Balcony and City View
How we got to 5.5
Supports the score
  • Wi-Fi is listed among the hotel's facilities.
  • Several supplied reviews describe Wi-Fi as good or acceptable.
Pulls the score down
  • Some supplied reviews report outages, weakness, or instability.
  • No download or upload speed measurements are supplied.
  • Video-call performance is not consistently established.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is the desk usable for a working day?

Working from the room

6.5/10

14 reviews about this · 3 photos available · analyzed Oct 2026.

The room desk looks suitable for basic laptop work, and Wi-Fi is often acceptable.

Check before bookingDesk dimensions are not supplied and cannot be reliably measured from the photographs.

Guest evidence & score details

The room desk looks suitable for basic laptop work, and Wi-Fi is often acceptable. Natural light varies, some rooms have small windows, and chair comfort, power access and sustained internet performance are unclear. It works for short tasks, not a confidently equipped remote-work stay.

  • Natural lightfrom 3 photos
    5.5
Wi-Fi and internet13 reviews
3 disliked7 likedlast mentioned Sept 2026
Desk and working space1 review
0 disliked1 likedlast mentioned May 2025

What guests liked

Front of desk

Booking.com · rated 7/10 · May 2025 · Family Suite with Balcony and City View

good WiFi

What guests complained about

Internet did not work in my room

Booking.com · rated 6/10 · December 2025 · Executive Double Room with Balcony and City View
How we got to 6.5

A dedicated desk and chair are consistently visible, supporting ordinary laptop work. The score is moderated because desk dimensions, outlet access and chair ergonomics are unconfirmed, while supplied reviews document limited window provision. The corpus evidence is a detected lower bound and does not establish prevalence.

Supports the score
  • A dedicated desk and chair are visible across the supplied workspace photographs.
  • The desk appears suitable for basic laptop use.
  • The corpus records one desk/working-space mention, classified as praise.
Pulls the score down
  • Desk dimensions are not supplied and cannot be reliably measured from the photographs.
  • Natural light varies by room; supplied reviews mention a small window and limited view.
  • Chair ergonomics and nearby power access are not established.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is there anywhere to train?

Gym

Not on site

1 review about this · analyzed Oct 2026. Limited evidence: treat this assessment as provisional. Confidence is low because the available sources are limited or inconsistent.

There is no reliable evidence here of a usable gym or established fitness equipment.

Check before bookingNo supplied photograph, facility listing, or review excerpt establishes gym equipment or layout.

Guest evidence & score details

There is no reliable evidence here of a usable gym or established fitness equipment. Guests who need to train should not book this hotel expecting an on-site workout facility. Look for a nearby gym instead.

Gym1 review
1 disliked0 likedlast mentioned Oct 2026
How we got to 0.0

Score is 0 because no supplied evidence establishes a usable gym, equipment, or guest experience. This is low-confidence and should not be treated as verified absence; the corpus only records one gym-related complaint without providing its text.

Pulls the score down
  • No supplied photograph, facility listing, or review excerpt establishes gym equipment or layout.
  • Gym-related corpus evidence records one complaint, but its content is not supplied.

Evidence confidence: limited. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is it worth the money?

Price and value

7.5/10
8.9Agoda · 784 ratings

62 reviews about this · analyzed Oct 2026.

The hotel generally offers good value, especially for its convenient location and overall package. That value is tempered by uneven room condition, noise and inconsistent facilities. It suits travelers who prioritize location and price over polish.

Guest evidence & score details
Value for money62 reviews
5 disliked56 likedlast mentioned Oct 2026

What guests liked

The hotel is great value for money and in a perfect location

Booking.com · rated 10/10 · June 2025 · Deluxe Double Room

Patterns in the reviews we analyzed

What to check before you commit

Patterns from 988 analyzed reviews. Use them to ask better questions: review counts are not a prediction of your stay, and text interpretation can miss nuance.

Noise

Higher concern

84 of 988 reviews contain a complaint about this.

See the pattern & what to do

84 of 119 classified opinions about this were negative — 71% of these opinions. 77 of those are from the last 730 days. 126 of 988 reviews mention it at all.

The elevator is super loud and makes clicking and banging noises constantly when the elevator is being used (which is all the time)

The whole neighborhood is extremely noisy

Booking.com · rated 8/10 · August 2026 · Executive Double Room with Balcony and City View

Noisy neighbours next door

Booking.com · rated 7/10 · July 2026 · Deluxe Twin Room
What you can do about it
  • Request a room facing away from the main street.
  • Ask for a higher-floor room.
  • Avoid the penthouse bedroom adjacent to the elevator and housekeeping laundry room.
  • If sensitive to light, confirm that the assigned room has blackout curtains rather than blinds.

Smells and damp

Higher concern

16 of 988 reviews contain a complaint about this.

See the pattern & what to do

16 of 19 classified opinions about this were negative — 84% of these opinions. 15 of those are from the last 730 days. 21 of 988 reviews mention it at all.

our room smelled of mould and there was mould on the curtains

could smell cigarette smoke in non smoking room!

The bathrooms smell a bit like urine

Street and traffic noise

Higher concern

12 of 988 reviews contain a complaint about this.

See the pattern & what to do

12 of 13 classified opinions about this were negative — 92% of these opinions. 11 of those are from the last 730 days. 14 of 988 reviews mention it at all.

Too much street noise late at night so we left after a couple of nights for a quieter location

Very noisy at night due to location outside noise and also in hallways between rooms

Booking.com · rated 5/10 · June 2026 · Family Suite with Balcony and City View

There is a bit of street noise and music late at night

Booking.com · rated 9/10 · June 2025 · Family Suite with Balcony and City View

Soundproofing between rooms

Higher concern

11 of 988 reviews contain a complaint about this.

See the pattern & what to do

11 of 13 classified opinions about this were negative — 85% of these opinions. 10 of those are from the last 730 days. 16 of 988 reviews mention it at all.

The rooms are not soundproof at all

The windows are not soundproof so you hear it all day long unfortunately

No soundproof at all

Plumbing, drainage and hot water

Moderate concern

15 of 988 reviews contain a complaint about this.

See the pattern & what to do

15 of 29 classified opinions about this were negative — 52% of these opinions. 12 of those are from the last 730 days. 30 of 988 reviews mention it at all.

The only problem we had was with the clogged drainage in the shower and not fully sealed shower wall so soon our bathroom was flooded with water

Shower drained slowly causing it to overflow out to the bathroom floor

hot water sometime hot sometime cold

Reasons guests were glad they booked

The bright spots in guest feedback

Staff and service

485 reviewers praised it, 26 complained · 95% of opinions positive

Read a guest’s words

The most friendly staff in any hotel I have ever stayed in

Booking.com · rated 9/10 · January 2026 · Family Suite Ocean View with Balcony and Bathtub

Breakfast

256 reviewers praised it, 86 complained · 75% of opinions positive

Read a guest’s words

The breakfast was excellent with many varieties & the room was good also

Booking.com · rated 7/10 · July 2026 · Deluxe Double Room

Cleanliness

141 reviewers praised it, 35 complained · 80% of opinions positive

Read a guest’s words

Very clean

Booking.com · rated 5/10 · March 2026 · Family Suite with Balcony and City View

Walking distance to things

95 reviewers praised it, 3 complained · 97% of opinions positive

Read a guest’s words

The location is perfect 5 min walk to beach and on a street that has lots of restaurants

On-site restaurant and bar

65 reviewers praised it, 3 complained · 96% of opinions positive

Get a feel for the neighbourhood

The world outside the lobby

26 mapped places sit within a five-minute walk. Distances are straight-line, converted to walking time at 80 m per minute with a 25% detour allowance.

Landmarks and transport

  • Roots Plant-Based Cafe1 min walk
  • Nhà thuốc - YOUNG Pharmacy1 min walk
  • Ommo coffee works1 min walk
  • Beach3 min walk
  • HIVE4 min walk
  • Crossroad Bar5 min walk
  • Suvarnabhumi Airport847.3 km
  • Don Mueang Airport854.35 km

We have no confirmed rail or metro station in this map sample. Check the public-transport places below and verify the route to your destinations.

Explore food, transport and everyday essentials nearby

Eating and drinking

Restaurants5 mapped · 5 within 5 min
Bars5 mapped · 5 within 5 min

Cafés and workspaces

Cafés5 mapped · 5 within 5 min
Coworking5 mapped · 2 within 5 min

Everyday essentials

Laundry5 mapped · 3 within 5 min
Groceries5 mapped · 1 within 5 min
Convenience5 mapped
Shopping1 mapped

Getting around

Public transport5 mapped

Exercise

Gyms5 mapped · 1 within 5 min

Worth knowing about

Late-night venues3 mapped · 1 within 5 min

Within 500 m: Crossroad Bar (5 min), Le Funky Donkey - French Bar (6 min), 50Decibel - Music Bar Da Nang (6 min). Late-night venues this close are worth knowing about if you are a light sleeper.

Turn the findings into a better stay

Confirm these details before booking

Reviews and photos describe other people’s stays. The terms and room assigned to your reservation matter just as much.

For your reservation

  • Exact room category, bed arrangement and maximum occupancy; requests such as a high floor may not be guaranteed.
  • Total price for your dates, including taxes, service fees, breakfast and any deposit.
  • Cancellation deadline, payment timing and whether the rate is refundable.
  • Current opening hours, closures or extra charges for the facilities you need.

Questions raised by this hotel’s evidence

  • Which room locations are quietest, and can a quiet room be guaranteed?
  • Is the in-room Wi-Fi currently reliable for video calls, and is a recent speed test available?
  • How much shaded seating is available around the rooftop pool?
  • Does the tub-shower have a glass screen or curtain?

Short answers

Common questions about Palazzo Boutique Hotel

Is Palazzo Boutique Hotel noisy?

126 of 988 reviews mention noise. Of the 126 reviewers mentioning it, 84 described a problem and 35 described it positively. These are counts of the collected reviews, not all guests. Separately, 14 reviews mention construction or roadworks nearby, 14 of them in the last two years, most recently 2026-08-10.

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Is there construction near Palazzo Boutique Hotel?

14 collected reviews mention construction, roadworks or building work, first on 2024-11-12 and most recently on 2026-08-10. 12 described it as a complaint. This historical evidence does not establish whether work is continuing today.

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Is Palazzo Boutique Hotel in a good location?

26 mapped places sit within a five-minute walk. No rail or metro station was identified in the mapped data. Check public transport and practical routes before booking. 95 reviewers praise how much is walkable from the door.

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Is breakfast at Palazzo Boutique Hotel worth it?

373 reviews mention breakfast. 256 described it positively and 86 described a problem.

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How is the Wi-Fi at Palazzo Boutique Hotel?

Only 13 of 988 reviews mention it at all, 3 of them as a complaint — thin evidence either way, which is itself worth knowing if you need to work.

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Is the pool at Palazzo Boutique Hotel any good?

It scores 5.0/10 here. 130 reviews mention the pool, 44 of them as a complaint. The pool exists and offers a documented rooftop setting with ocean and city views. However, supplied reviews repeatedly describe it as small, dated, plain, or in need of cleaning and upgrading. The score is therefore reduced despite the attractive outlook.

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Who should not book Palazzo Boutique Hotel?

Light sleepers or travelers needing dependable sound insulation.; Guests expecting consistently modern, spotless, well-maintained rooms.; Remote workers requiring reliable internet and strong video-call performance.; Guests seeking a substantial lap pool or a verified gym..

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Working while you stay

Places to work near Palazzo Boutique Hotel

Reviewed coworking spaces and work-friendly cafés within 3 km in a straight line. Check the actual journey, opening hours and any day-pass or laptop rules before you go.

HIVE

Coworking space · 260 m away · LodgeLens rating 7.4/10

HIVE is worth a trial day if your priority is a properly equipped workstation, especially before committing to a dedicated Focus-area desk for a month.

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ACE Coworking Space

Coworking space · 1.1 km away · LodgeLens rating 7.5/10

ACE is a strong shortlist choice for remote workers who want focused desk time without giving up opportunities to meet people.

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Coworking Danang

Coworking space · 1.1 km away · LodgeLens rating 7.5/10

A strong shortlist choice for solo remote workers who want both a productive base and people to spend time with, rather than simply the cheapest desk.

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See the best coworking spaces in Da Nang →

Same neighbourhood, different stay

Other reviewed hotels near Palazzo Boutique Hotel

Hotels we have analysed within about 1.5 km in a straight line. Compare the trade-offs before you choose.

Cicilia Hotels & Spa Danang

360 m away · strongest: location and getting around 7.6/10

A well-located, amenity-rich hotel with spacious room options, attractive pools, varied breakfast and generally friendly staff.

Read the review →

Jolia Hotel Danang Beach

410 m away · strongest: staff and service 8.0/10

A good-value, well-located stay with spacious rooms and notably friendly service, but meaningful uncertainty around sleep, maintenance, cleanliness, and rooftop facilities.

Read the review →

Compare what matters to your stay

Other hotels and focused shortlists

These comparisons use hotels in our analyzed collection. Follow a hotel’s review to check its trade-offs and source coverage.

Compare the Da Nang hotels we have analyzed →

Next step

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What supports this review

Read with these limitations

988 reviews analyzed across 8 languages. Latest guest review: October 2026. 456 reviews from the last 12 months. Analysis: October 2026. How our analysis works

Sample dates: Feb 2024–Oct 2026. Average stay rating 8.6/10, normalized across sources. The latest 12 months average -0.2 points versus the full sample; changing guests and sources can affect this.

  • No written Google reviews were collected.
  • Some review sources are missing or need refreshing.
Review sources, sample sizes and collection dates
Booking.com642 reviews collectedSource collected · October 2026
Google0 reviews collected · 1,457 advertised by sourceReview evidence unavailable · October 2026
Agoda346 reviews collectedSource collected · October 2026

Our sample is not every review or every stay. Missing evidence does not establish that a facility is absent or a problem is resolved.

How this page was made

We hold 988 reviews for this property and analyzed 988 reviews across 8 languages. Text matching and AI interpretation can miss nuance, sarcasm or translations. Repeated experiences, larger samples and independent sources are more useful than a single vivid quote.

Quotes, however, are only ever drawn from the 539 English reviews. Machine-translating a guest’s sentence would change their original wording.

We count mentions using text patterns. Complaints can come from a reviewer’s “disliked” field or negative wording in their review. These counts describe the reviews we hold, not the proportion of all guests who experienced an issue. “Recent” means the last 730 days.

Scores, section explanations and photo descriptions come from a model reading the source material using AI, last run 12 October 2026. Published photos may be old, staged or incomplete; AI cannot measure a room or verify a facility is currently open. Nearby places are mapped within 1500 m; walking times are estimates, not checked routes. Prices are observations for sample dates and will move.

We link to a review or its source page when an address is available. Source, rating, and month accompany quotes to help you locate them. Some links open a collection of reviews rather than the individual quote.