Most reviewed room315 reviews
Double or Twin Room
8.5 /10Average stay rating
26 / 315Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Lisbon / The stay, beyond the listing
SANA Metropolitan Hotel
Rua Soeiro Pereira Gomes, Parcela 2
The LodgeLens take
Check the pool findings before booking
A practical, service-oriented hotel with spacious rooms, good breakfast and a useful gym, but meaningful tradeoffs in sleep quality, dated condition, connectivity and the absence of a pool. Location suits airport, university and selected business trips better than sightseeing on foot.
Worth checking: 30 of the 472 reviews in our sample contain a complaint about noise. See the evidence
472 reviews analyzed · 2 sourcesUpdated Oct 2026
Published property photos · may not show current condition
The roomThe rooms are generally comfortable and reasonably spacious, with beds and views drawing praise.The night’s sleepSleep is a real gamble here: the beds and pillows are generally comfortable, but aircraft, road, air-conditioning, hallway and neighbouring-room noise can be disruptive.The locationThe location works well for the airport, hospitals, universities and business trips, but it is outside the historic centre and not especially pleasant or easy to explore on foot.
Seen from USD 125 a night on sample dates
Useful findings, with limits Review dates and source coverage affect how much weight to give these findings.See coverage & dates ↗
Who it may suit
- Airport overnight stays
- University, embassy or selected business visits
- Travelers who value spacious rooms, breakfast and helpful service
- Guests using taxis or ride-hailing
Strongest: Staff and service 8.0, Price and value 7.1, Breakfast and dining 7.0
Think twice if
- Light sleepers
- Travelers requiring dependable in-room Wi-Fi or video calls
- Pool-focused or spa-focused stays
- Visitors wanting a central, highly walkable sightseeing base
- Travelers expecting recently refurbished rooms
Weakest: Pool 0.0, Sleep and noise 4.0, Wi-Fi 4.0
If it sounds right
Check your dates
We observed USD 125–200 a night on sample dates. Live prices move with the calendar.
We may earn a commission if you book through these links. Commission does not affect our analysis or scores.
Compare the same room, dates and guest count. Check taxes, breakfast and cancellation terms before paying.
Choose the room, not just the hotel
A little care here can change your stay.
Compare the room labels attached to guest reviews. Samples vary; a higher stay rating alone does not prove a better room. Check the exact bed, layout and inclusions before paying.
Room option53 reviews
Double or Twin Room with Extra Bed
8.7 /10Average stay rating
2 / 53Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Room option32 reviews
Superior Double Room
8.3 /10Average stay rating
6 / 32Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Room option27 reviews
Family Suite
9.3 /10Average stay rating
1 / 27Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Small review sample13 reviews
Suite
8.6 /10Average stay rating
2 / 13Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Small review sample13 reviews
Special Offer - Double or Twin Room
9.0 /10Average stay rating
1 / 13Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Make the room request specific
A useful note for the hotel
Select a room above, then copy an enquiry to use before booking. Nothing is sent from this page.
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No room selected. The enquiry will ask about the hotel generally.
A closer look, on your terms
What matters for your stay?
Choose a priority to focus the review. Scores are our AI-assisted evidence assessments out of 10, separate from hotel stars and provider ratings.
11 topics · open any evidence panel for guest quotes, photos and how the score was formed.
Will you actually sleep here?
Sleep and noise
4.0/10
98 reviews about this · analyzed Oct 2026.
Sleep is a real gamble here: the beds and pillows are generally comfortable, but aircraft, road, air-conditioning, hallway and neighbouring-room noise can be disruptive.
Check before bookingAircraft noise and weak separation between rooms are documented sleep risks.
Guest evidence & score details
Sleep is a real gamble here: the beds and pillows are generally comfortable, but aircraft, road, air-conditioning, hallway and neighbouring-room noise can be disruptive. Choose it for the bed only if you are not especially noise-sensitive, and request a quiet room.
- Bed comfortguest review evidence7.0
- Soundproofingguest review evidence3.0
- Pillowsguest review evidence7.0
Beds and pillows63 reviews
12 disliked50 likedlast mentioned Sept 2026
Noise36 reviews
30 disliked6 likedlast mentioned Sept 2026
Soundproofing between rooms2%
raised by 11 of 472last Aug 2026
Guests reporting this gave the whole stay 7/10 on average.
Construction and roadworksunder 1%
raised by 3 of 472last Aug 2026
Guests reporting this gave the whole stay 6.67/10 on average.
What guests liked
the rooms are comfortable and quiet
Comfortable bed
What guests complained about
The noise during the night was really loud and annoying I couldn’t sleep
The air con outside was very loud and couldn’t have window open as the noise from the road below was constant
How we got to 4.0
Supports the score
- Many supplied reviews describe comfortable beds or quiet rooms.
- Room images show substantial curtains and beds with multiple pillows.
Pulls the score down
- Aircraft noise and weak separation between rooms are documented sleep risks.
- Some reviews report road, air-conditioning, hallway, housekeeping, and television noise.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
What are the rooms actually like?
Rooms
6.8/10
7.3Agoda · 86 ratings
97 reviews about this · 14 photos available · analyzed Oct 2026.
The rooms are generally comfortable and reasonably spacious, with beds and views drawing praise. Bathrooms can feel dated, and some guests report mould or worn furnishings. It suits travellers who value space more than a consistently modern finish.
Guest evidence & score details
Guest room · double room
1 / 6 of 14 we hold
Beds and pillows63 reviews
12 disliked50 likedlast mentioned Sept 2026
Bathrooms27 reviews
19 disliked8 likedlast mentioned Sept 2026
Room size23 reviews
5 disliked18 likedlast mentioned Aug 2026
Views3 reviews
1 disliked2 likedlast mentioned May 2026
What guests liked
The room was spacious
Comfortable bed
What guests complained about
The mattress was horrible
the bathroom outdated and black mold arond the shower
Is it clean and well kept?
Cleanliness and condition
6.6/10
8.8Agoda · 86 ratings
109 reviews about this · analyzed Oct 2026.
Guests rate this 8.8 (city average 8.5); our evidence assessment is 6.6. These use different methods and samples; the detail below explains our assessment.
Rooms are often clean, but the hotel does not feel consistently well maintained or current.
Check before bookingSeveral supplied reviews report mold, bathroom dirt, poor room care, or dated furnishings.
Guest evidence & score details
Rooms are often clean, but the hotel does not feel consistently well maintained or current. Guests mention worn linens, dated furnishings and occasional bathroom mould or damp alongside positive cleanliness comments. Inspect the room on arrival if condition matters to you.
- Cleanlinessguest review evidence8.0
- Room upkeepguest review evidence5.8
- Common areasphotos and reviews7.0
- Feels currentfrom the photos5.0
Cleanliness98 reviews
7 disliked89 likedlast mentioned Oct 2026
Wear and maintenance2%
raised by 9 of 472last Aug 2026
Guests reporting this gave the whole stay 6.57/10 on average.
Smells and dampunder 1%
raised by 4 of 472last Jul 2026
Guests reporting this gave the whole stay 8.67/10 on average.
What guests liked
rooms were comfy and spotlessly clean with nice amenities like a coffee machine and free bottles of water
What guests complained about
the linens were worn thin and had holes
the bathroom outdated and black mold arond the shower
How we got to 6.6
Overall condition is mixed: cleanliness is usually praised, but maintenance and datedness complaints are documented, including recent mold and bathroom-care issues. The result is acceptable but not consistently polished or recently refurbished.
Supports the score
- Supplied reviews commonly describe rooms as clean.
- Supplied photographs show orderly rooms, clean-looking linens, and intact bathroom fixtures.
Pulls the score down
- Several supplied reviews report mold, bathroom dirt, poor room care, or dated furnishings.
- The evidence indicates older, insufficiently refurbished rooms despite generally positive cleanliness feedback.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Do the staff fix things when they go wrong?
Staff and service
8.0/10
8.8Agoda · 86 ratings
184 reviews about this · 5 photos available · analyzed Oct 2026.
Staff are one of the hotel’s stronger points, with friendly service and generally smooth check-in and housekeeping. Problem-solving is less consistent, and a few guests found staff unhelpful or unfriendly. It is a good fit if you value a welcoming front desk but do not need much hand-holding.
Guest evidence & score details
- Friendlinessguest review evidence8.5
- Responsivenessguest review evidence8.0
- Check-inguest review evidence8.0
- Problem solvingguest review evidence6.5
Lobby
1 / 5
Staff and service173 reviews
11 disliked160 likedlast mentioned Oct 2026
Check-in and check-out17 reviews
5 disliked12 likedlast mentioned Sept 2026
Housekeeping4 reviews
1 disliked3 likedlast mentioned Jul 2026
What guests liked
Lovely staff
easy check-in and check-out
What guests complained about
very unpleasant staff
From the reception at check in to departure the staff were not friendly
Is breakfast worth booking?
Breakfast and dining
7.0/10
191 reviews about this · 24 photos available · analyzed Oct 2026.
Breakfast is usually worth booking for its broad, tasty buffet and spacious dining area.
Check before bookingCoffee quality is a documented limitation in several supplied reviews.
Guest evidence & score details
Breakfast is usually worth booking for its broad, tasty buffet and spacious dining area. Coffee is the weak spot, and some guests find the choice repetitive or the restaurant and bar underwhelming. Book it if food variety matters more than excellent coffee.
Breakfast
1 / 6 of 24 we hold
Breakfast170 reviews
36 disliked133 likedlast mentioned Sept 2026
Coffee33 reviews
18 disliked15 likedlast mentioned Oct 2026
On-site restaurant and bar26 reviews
14 disliked12 likedlast mentioned Oct 2026
What guests liked
The breakfast was diverse and very tasty
rooms were comfy and spotlessly clean with nice amenities like a coffee machine and free bottles of water
What guests complained about
Only one type of coffee appeared to be on offer at breakfast and no option for freshly cooked eggs
Coffee machine is not working
How we got to 7.0
Supports the score
- Breakfast is described as varied, high quality, and excellent in several supplied reviews.
- Images show a substantial buffet with pastries, breads, salads, and multiple food stations.
- Indoor dining appears spacious, with outdoor seating also shown.
Pulls the score down
- Coffee quality is a documented limitation in several supplied reviews.
- One review reports that the breakfast layout placed coffee and toast at the edge of the area.
- Breakfast variety is described as standardized during a week-long stay.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is the pool as good as the photos?
Pool
4 reviews about this · analyzed Oct 2026.
There is no documented swimming pool, so the pool photos or score should not guide your choice.
Check before bookingNo swimming pool is documented in the supplied hotel facilities or photographs.
Guest evidence & score details
There is no documented swimming pool, so the pool photos or score should not guide your choice. Skip this hotel if a pool is important to your stay.
Pool4 reviews
4 disliked0 likedlast mentioned Sept 2026
How we got to 0.0
The pool is assessed as absent rather than merely small: multiple supplied reviews explicitly say there is no pool, and corpus statistics report four detected pool complaints with no detected praise. The retrieved review set is not prevalence-representative, so the count does not estimate the share of all guests affected.
Pulls the score down
- No swimming pool is documented in the supplied hotel facilities or photographs.
- Four supplied review examples explicitly complain that the hotel has no pool; the stored-corpus statistic also detects four pool complaints.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
How well placed is it, really?
Location and getting around
6.5/10
8.1Agoda · 86 ratings
46 reviews about this · analyzed Oct 2026.
Guests rate this 8.1 (city average 8.2); our evidence assessment is 6.5. These use different methods and samples; the detail below explains our assessment.
The location works well for the airport, hospitals, universities and business trips, but it is outside the historic centre and not especially pleasant or easy to explore on foot.
Check before bookingThe hotel is outside the historic centre and public-transport access is a documented limitation.
Guest evidence & score details
The location works well for the airport, hospitals, universities and business trips, but it is outside the historic centre and not especially pleasant or easy to explore on foot. Taxis are the practical option, while public-transport access can be confusing or inconvenient. Choose it for a functional base rather than a sightseeing neighbourhood.
- Walkabilitymeasured from the map5.5
- Sightseeing accessmeasured from the map5.5
- Taxi convenienceguest review evidence8.0
- Neighbourhood quietguest review evidence3.5
Public transport32 reviews
16 disliked16 likedlast mentioned Sept 2026
Taxis and ride-hailing10 reviews
7 disliked2 likedlast mentioned Sept 2026
Walking distance to things9 reviews
3 disliked6 likedlast mentioned Sept 2026
Feeling safe7 reviews
4 disliked3 likedlast mentioned Sept 2026
What guests liked
We also enjoyed taking a walk
staff very helpfuldistance from metro
What guests complained about
the surrounding area did not offer much within easy walking distance
as independent travelers we thought that the staff could have been a little more helpful and proactive in explaining to access to public transport links and directions to the location of nearest metro station
How we got to 6.5
A useful but compromised location: strong airport, university, embassy and local-amenity access, offset by distance from the historic centre and metro plus documented aircraft-noise exposure. The provider location score is broadly consistent with a good rather than exceptional assessment.
Supports the score
- Convenient for airport stays, hospitals, universities and nearby business destinations.
- Several restaurants, cafés, groceries, pharmacies and bus stops are within roughly 500 metres.
- Some guests describe the location as good or convenient.
Pulls the score down
- The hotel is outside the historic centre and public-transport access is a documented limitation.
- Some guests report unpleasant pedestrian routes, distance from the metro and aircraft noise.
- Tourist access is more practical by taxi or public transport than on foot.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Can you work or take calls from the room?
Wi-Fi
4.0/10
7 reviews about this · analyzed Oct 2026.
Wi-Fi is a weak point for working or taking calls, with guests reporting slow or unreliable in-room service despite some positive experiences.
Check before bookingSupplied reviews report unreliable, slow, or weak in-room internet.
Guest evidence & score details
Wi-Fi is a weak point for working or taking calls, with guests reporting slow or unreliable in-room service despite some positive experiences. Do not rely on it for important video meetings without a backup.
- Reliabilityguest review evidence4.0
- Video callsguest review evidence4.0
Wi-Fi and internet7 reviews
2 disliked1 likedlast mentioned May 2026
What guests liked
Loved the bath and the wifi was decent
What guests complained about
Poor food and unreliable internet
How we got to 4.0
Supports the score
- Internet service is listed among the hotel facilities.
- One supplied review described the Wi-Fi as decent.
Pulls the score down
- Supplied reviews report unreliable, slow, or weak in-room internet.
- No measured download or upload speeds are supplied.
- Evidence for video-call performance is limited.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is the desk usable for a working day?
Working from the room
6.0/10
8 reviews about this · analyzed Oct 2026.
The room has a usable-looking desk with enough space for a laptop, but chair comfort, power access and monitor suitability are unclear.
Check before bookingThe accompanying chair is not clearly visible, so seating comfort cannot be assessed.
Guest evidence & score details
The room has a usable-looking desk with enough space for a laptop, but chair comfort, power access and monitor suitability are unclear. The unreliable Wi-Fi makes it a better spot for occasional admin than a dependable full workday.
Wi-Fi and internet7 reviews
2 disliked1 likedlast mentioned May 2026
Desk and working space1 review
0 disliked1 likedlast mentioned Sept 2025
What guests liked
Table to work at although not a desk
Loved the bath and the wifi was decent
What guests complained about
Poor food and unreliable internet
How we got to 6.0
The room visibly provides a dedicated desk, supporting a functional workspace. However, chair comfort, outlet placement, and real-world usability are not established. The image is marketing photography, and exact dimensions cannot be determined.
Supports the score
- A dedicated desk is visible in the room.
- The desk appears sufficiently broad for a laptop.
Pulls the score down
- The accompanying chair is not clearly visible, so seating comfort cannot be assessed.
- Power access and monitor suitability are undocumented.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is there anywhere to train?
Gym
7.0/10
8.5Agoda · 86 ratings
7 reviews about this · 3 photos available · analyzed Oct 2026.
Guests rate this 8.5 (city average 7.8); our evidence assessment is 7.0. These use different methods and samples; the detail below explains our assessment.
The gym is a solid, properly equipped option with cardio machines, weights and resistance equipment, and it may open late.
Check before bookingOne supplied guest described it as undersized for the hotel.
Guest evidence & score details
The gym is a solid, properly equipped option with cardio machines, weights and resistance equipment, and it may open late. It can feel undersized for the hotel, and cleaning supplies or equipment condition are not consistently established. It should cover a basic workout, but not a spacious training session.
Gym
1 / 3
Gym7 reviews
2 disliked5 likedlast mentioned Jul 2026
What guests liked
They offer nice touches for guests and have a gym and parking on-site
How we got to 7.0
Supports the score
- Fitness center exists.
- Photos show treadmills, elliptical equipment, resistance machines, benches and dumbbells.
- One supplied guest described the gym as very good and noted late opening.
Pulls the score down
- One supplied guest described it as undersized for the hotel.
- One supplied guest reported no gym sanitizing gel.
- Equipment condition, cleanliness and actual busy periods are not established.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is it worth the money?
Price and value
7.1/10
8.1Agoda · 86 ratings
17 reviews about this · analyzed Oct 2026.
The hotel offers reasonable value when its location and facilities match your needs, especially for airport or business stays. Older rooms, noise, weak Wi-Fi and pricey food or drinks can reduce that value. It is best for practical short stays rather than guests seeking a polished resort experience.
Guest evidence & score details
Value for money17 reviews
7 disliked6 likedlast mentioned Sept 2026
What guests liked
Very good value for money
What guests complained about
Bar was a bit expensive for the food that was offered
Patterns in the reviews we analyzed
What to check before you commit
Patterns from 472 analyzed reviews. Use them to ask better questions: review counts are not a prediction of your stay, and text interpretation can miss nuance.
Noise
Higher concern30 of 472 reviews contain a complaint about this.
See the pattern & what to do
30 of 36 classified opinions about this were negative — 83% of these opinions. 30 of those are from the last 730 days. 36 of 472 reviews mention it at all.
The noise during the night was really loud and annoying I couldn’t sleep
The air con outside was very loud and couldn’t have window open as the noise from the road below was constant
Walls between the rooms are thin so noise travels easily
What you can do about it
- Request a room away from the aircraft approach-facing side.
- Request a room away from busy roads and elevators.
- Ask for the quietest available room and confirm that neighboring-room noise is a concern.
Soundproofing between rooms
Higher concern10 of 472 reviews contain a complaint about this.
See the pattern & what to do
10 of 11 classified opinions about this were negative — 91% of these opinions. 10 of those are from the last 730 days. 11 of 472 reviews mention it at all.
Walls between rooms are paper thin
Construction and roadworks
Lower concern3 of 472 reviews contain a complaint about this.
See the pattern & what to do
3 of 3 classified opinions about this were negative — 100% of these opinions. 3 of those are from the last 730 days. 3 of 472 reviews mention it at all.
Smells and damp
Lower concern3 of 472 reviews contain a complaint about this.
See the pattern & what to do
3 of 4 classified opinions about this were negative — 75% of these opinions. 3 of those are from the last 730 days. 4 of 472 reviews mention it at all.
the bathroom outdated and black mold arond the shower
There is some mold on the joints in the bathroom--it is time to replace them
Reasons guests were glad they booked
The bright spots in guest feedback
Staff and service
160 reviewers praised it, 11 complained · 94% of opinions positive
Read a guest’s words
Lovely staff
Breakfast
133 reviewers praised it, 36 complained · 79% of opinions positive
Read a guest’s words
The breakfast was diverse and very tasty
Cleanliness
89 reviewers praised it, 7 complained · 93% of opinions positive
Read a guest’s words
rooms were comfy and spotlessly clean with nice amenities like a coffee machine and free bottles of water
Beds and pillows
50 reviewers praised it, 12 complained · 81% of opinions positive
Read a guest’s words
Comfortable bed
Room size
18 reviewers praised it, 5 complained · 78% of opinions positive
Read a guest’s words
The room was spacious
Get a feel for the neighbourhood
The world outside the lobby
10 mapped places sit within a five-minute walk. Distances are straight-line, converted to walking time at 80 m per minute with a 25% detour allowance.
Landmarks and transport
- Mon Chery3 min walk
- Loja de convenencia3 min walk
- B. Santos4 min walk
- Café Expo6 min walk
- Don Mueang Airport10681.23 km
- Khao San Road10684.01 km
- Grand Palace10684.22 km
- Siam10687.96 km
We have no confirmed rail or metro station in this map sample. Check the public-transport places below and verify the route to your destinations.
Explore food, transport and everyday essentials nearby
Eating and drinking
Bars5 mapped · 3 within 5 min
- Wall Street Bar1 min · 3.5★
- Snack Bar San-cita3 min · 5★
- Mustarda4 min · 4.8★
Restaurants5 mapped · 2 within 5 min
- Mon Chery3 min · 4.8★
- Dona Isabel5 min · 4.6★
- Rua cardeal mercier 176 min · 5★
Cafés and workspaces
Cafés5 mapped
- Café Expo6 min · 4.8★
- Tropical Café7 min · 4.2★
- Ce La Vi Coffe Lisbon8 min · 4.7★
Coworking2 mapped
- IDEA Spaces - São Sebastião23 min · 4.8★
- Up Heal Spaces | Portugal10 min · 4.6★
Everyday essentials
Pharmacies5 mapped · 1 within 5 min
- Heyden Farmaceutica Portuguesa, Lda2 min
- Farmácia Avenida das Forças Armadas8 min · 4.3★
- Pharmacy Prates e Mota8 min · 4.1★
Groceries5 mapped · 3 within 5 min
- Loja de convenencia3 min · 3.9★
- Auchan Supermercado5 min · 3.8★
- PrimaPrix Avenidas Novas, Lisboa5 min · 4.4★
Convenience4 mapped
- Navy Exchange Mini Mart6 min · 5★
- Grab&Go Sete Rios8 min · 4★
- Paradise City MiniMercado E Bar13 min · 4.4★
Laundry4 mapped
- Lavandaria espiral10 min · 3.9★
- MilleVantagens14 min · 4.2★
- Daily Wash15 min · 3.9★
Shopping2 mapped
- Campo Pequeno Shopping Mall21 min · 4★
- El Corte Inglés23 min · 4.3★
Getting around
Public transport5 mapped · 1 within 5 min
- B. Santos5 min · 4.5★
- R. Beneficência6 min · 4★
- Hosp. Sta. Maria - Av. Prof. Gama Pinto6 min · 4★
Exercise
Yoga studios5 mapped
- Livensa Living Lisboa Cidade Universitárea10 min · 4.2★
- Clinical Studio Pilates Lisboa14 min · 4.9★
- Yoga Espaço Prana15 min · 5★
Gyms5 mapped
- Gym - University Stadium Lisbon11 min · 4.5★
- VITORIA - Nobre Arte12 min · 4.8★
- Matchbox CrossFit12 min · 4.8★
Green space
Parks3 mapped
- Garden of the Calouste Gulbenkian Foundation16 min · 4.7★
- International Amnesty Park17 min · 4.3★
- Parque do Corredor Verde19 min · 4.5★
Worth knowing about
Large event venues1 mapped
- Estádio Universitário de Lisboa12 min · 4.5★
Turn the findings into a better stay
Confirm these details before booking
Reviews and photos describe other people’s stays. The terms and room assigned to your reservation matter just as much.
For your reservation
- Exact room category, bed arrangement and maximum occupancy; requests such as a high floor may not be guaranteed.
- Total price for your dates, including taxes, service fees, breakfast and any deposit.
- Cancellation deadline, payment timing and whether the rate is refundable.
- Current opening hours, closures or extra charges for the facilities you need.
Questions raised by this hotel’s evidence
- Which room locations are quietest, and can a quiet room be guaranteed?
- Is the in-room Wi-Fi currently reliable for video calls, and is a recent speed test available?
- Does the bathtub have a grab rail or a step that makes getting in easier?
- What are the gym’s opening hours, and is access included for all guests?
Observations for specific dates, not a quote
What it costs
These are historical observations, not live availability. Room types, occupancy, taxes and cancellation rules may differ between samples. Check the final total with the provider.
USD 125–200per night on sampled dates · historical observations
See sample dates and recorded rates
Good value when: Value looks stronger for airport- or university-related stays, family rooms, and dates when rates are near the observed $125–$157 nightly range; this is an inference from supplied reviews and observed prices, not a verified threshold.
Poor value when: Value looks weaker at the observed $200 nightly rate or when guests pay separately for disappointing food and drinks, particularly where dated facilities or noise reduce the experience.
Short answers
Common questions about SANA Metropolitan Hotel
Is SANA Metropolitan Hotel noisy?
36 of 472 reviews mention noise. Of the 36 reviewers mentioning it, 30 described a problem and 6 described it positively. These are counts of the collected reviews, not all guests. Separately, 3 reviews mention construction or roadworks nearby, 3 of them in the last two years, most recently 2026-08-03.
Jump to the detailIs SANA Metropolitan Hotel in a good location?
10 mapped places sit within a five-minute walk. No rail or metro station was identified in the mapped data. Check public transport and practical routes before booking. 6 reviewers praise how much is walkable from the door.
Jump to the detailIs breakfast at SANA Metropolitan Hotel worth it?
170 reviews mention breakfast. 133 described it positively and 36 described a problem.
Jump to the detailHow is the Wi-Fi at SANA Metropolitan Hotel?
Only 7 of 472 reviews mention it at all, 2 of them as a complaint — thin evidence either way, which is itself worth knowing if you need to work.
Jump to the detailIs the pool at SANA Metropolitan Hotel any good?
It scores 0.0/10 here. 4 reviews mention the pool, 4 of them as a complaint. The pool is assessed as absent rather than merely small: multiple supplied reviews explicitly say there is no pool, and corpus statistics report four detected pool complaints with no detected praise. The retrieved review set is not prevalence-representative, so the count does not estimate the share of all guests affected.
Jump to the detailHow much does SANA Metropolitan Hotel cost per night?
Rates we observed for the listed sample dates ran USD 125 to USD 200 a night, with a midpoint around USD 146. Prices move with dates and room type.
Jump to the detailWho should not book SANA Metropolitan Hotel?
Light sleepers; Travelers requiring dependable in-room Wi-Fi or video calls; Pool-focused or spa-focused stays; Visitors wanting a central, highly walkable sightseeing base.
Jump to the detailWorking while you stay
Places to work near SANA Metropolitan Hotel
Reviewed coworking spaces and work-friendly cafés within 3 km in a straight line. Check the actual journey, opening hours and any day-pass or laptop rules before you go.
Coworking Business Networking Lounge
Coworking space · 1.2 km away · LodgeLens rating 7.8/10
Business Networking Lounge looks strongest for a conventional weekday of concentrated work, rather than as a proven all-hours or heavily programmed coworking club.
Read the review →IDEA Spaces - São Sebastião
Coworking space · 1.5 km away · LodgeLens rating 6.4/10
Shortlist São Sebastião for its social atmosphere, rooftop and metro-adjacent location, but test the actual shared workspace before committing to a month.
Read the review →Work@380
Coworking space · 1.6 km away · LodgeLens rating 8.0/10
Work@380 is a credible choice for a daytime working visit, especially if natural light, air conditioning and approachable hosts matter more than a documented networking programme.
Read the review →Same neighbourhood, different stay
Other reviewed hotels near SANA Metropolitan Hotel
Hotels we have analysed within about 1.5 km in a straight line. Compare the trade-offs before you choose.
Hotel Acores Lisboa
860 m away · strongest: working from the room 8.0/10
A well-located hotel with spacious rooms, a strong desk setup, friendly service and generally good breakfast, but with meaningful tradeoffs: variable noise, dated and uneven room maintenance, unreliable Wi-Fi, and absent leisure facilities.
Read the review →SANA Malhoa Hotel
950 m away · strongest: breakfast and dining 8.0/10
A facilities-strong hotel with good breakfast, gym, workspace, transport access and generally comfortable room layouts.
Read the review →Hotel ibis Lisboa Jose Malhoa
960 m away · strongest: location and getting around 7.5/10
A practical, transit-accessible stay with a good desk, generally well-regarded staff and breakfast, but meaningful uncertainty around renovation noise, room compactness, maintenance and sleep quality.
Read the review →NH Lisboa Campo Grande
980 m away · strongest: breakfast and dining 7.6/10
A practical, generally comfortable hotel with spacious rooms, strong transport access, varied breakfast and mostly positive service feedback.
Read the review →Compare what matters to your stay
Other hotels and focused shortlists
These comparisons use hotels in our analyzed collection. Follow a hotel’s review to check its trade-offs and source coverage.
MACAM Hotel
Pool scores 8.2/10 in our analysis, compared with 0.0/10 here.
Pool: 8.2/10 · 18 reviews about this
Trade-off: Serious gym users
Read the supporting evidence →AvenueHillHotel
Pool scores 8.2/10 in our analysis, compared with 0.0/10 here.
Pool: 8.2/10 · 100 reviews about this
Trade-off: Light sleepers who need dependable sound insulation
Read the supporting evidence →Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World
Pool scores 8.0/10 in our analysis, compared with 0.0/10 here.
Pool: 8.0/10 · 131 reviews about this
Trade-off: Light sleepers sensitive to transmitted noise.
Read the supporting evidence →- Best business hotels in Lisbon6 qualifying hotels in our collection
- Best Lisbon hotels with a gym10 qualifying hotels in our collection
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What supports this review
Read with these limitations
472 reviews analyzed across 8 languages. Latest guest review: October 2026. 330 reviews from the last 12 months. Analysis: October 2026. How our analysis works
Sample dates: Aug 2012–Oct 2026. Average stay rating 8.6/10, normalized across sources. The latest 12 months average -0.0 points versus the full sample; changing guests and sources can affect this.
- No written Google reviews were collected.
- Some review sources are missing or need refreshing.
Review sources, sample sizes and collection dates
Booking.com443 reviews collectedSource collected · October 2026
Google0 reviews collected · 4,377 advertised by sourceReview evidence unavailable · October 2026
Agoda29 reviews collectedSource collected · October 2026
Our sample is not every review or every stay. Missing evidence does not establish that a facility is absent or a problem is resolved.