Da Nang / The stay, beyond the listing

Star City Riverside Hotel a Salve by Haviland

147 Trần Hưng Đạo, Nại Hiên Đông, Sơn Trà, Đà Nẵng

The LodgeLens take

Check the pool findings before booking

Spacious rooms, river views, nearby everyday amenities and friendly staff are the main positives. The tradeoff is substantial uncertainty around cleanliness, maintenance, pests, noise, connectivity and facility availability.

Worth checking: 21 of the 1182 reviews in our sample contain a complaint about plumbing, drainage and hot water. See the evidence

Published property photos · may not show current condition

Published photos, not an inspection. Confirm the exact room and current facilities.

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Useful findings, with limits Review dates and source coverage affect how much weight to give these findings.See coverage & dates ↗

Who it may suit

  • Travelers prioritizing room space, river views and perceived value.
  • Guests comfortable using taxis or ride-hailing rather than relying on rail transit.
  • Short stays where on-site pool, gym and breakfast are not essential.

Strongest: Working from the room 7.0, Price and value 7.0, Location and getting around 6.5

Think twice if

  • Travelers requiring reliably clean, well-maintained rooms.
  • Light sleepers or guests needing dependable blackout and quiet.
  • Remote workers requiring stable video-call connectivity.
  • Guests specifically booking for a pool, gym or dependable breakfast.

Weakest: Pool 0.0, Cleanliness and condition 3.5, Breakfast and dining 4.0

If it sounds right

Check your dates

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Compare the same room, dates and guest count. Check taxes, breakfast and cancellation terms before paying.

Choose the room, not just the hotel

A little care here can change your stay.

Compare the room labels attached to guest reviews. Samples vary; a higher stay rating alone does not prove a better room. Check the exact bed, layout and inclusions before paying.

Most reviewed room125 reviews

Deluxe Double Room with River View

8.3 /10Average stay rating
7 / 125Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option122 reviews

Deluxe Double Room No Window

9.3 /10Average stay rating
2 / 122Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option113 reviews

Deluxe Double or Twin Room with River View

8.8 /10Average stay rating
1 / 113Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option94 reviews

Superior Double Room with City View

8.7 /10Average stay rating
4 / 94Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option77 reviews

Deluxe Twin River View

8.3 /10Average stay rating
3 / 77Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option76 reviews

Deluxe Double River View

8.4 /10Average stay rating
2 / 76Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option69 reviews

Deluxe Double Room with Bath

8.2 /10Average stay rating
2 / 69Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option66 reviews

Deluxe Double No Window

8.9 /10Average stay rating
0 / 66Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option51 reviews

Superior Double Room

8.7 /10Average stay rating
2 / 51Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option45 reviews

Deluxe Double City View

9.1 /10Average stay rating
1 / 45Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option30 reviews

Superior Twin Room

8.2 /10Average stay rating
1 / 30Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option28 reviews

Deluxe Double with Window

9.3 /10Average stay rating
0 / 28Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option24 reviews

Superior Twin Room with City View

8.3 /10Average stay rating
0 / 24Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option22 reviews

Deluxe King Room

7.3 /10Average stay rating
2 / 22Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample17 reviews

Deluxe Twin Room with City View

9.0 /10Average stay rating
1 / 17Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Make the room request specific

A useful note for the hotel

Select a room above, then copy an enquiry to use before booking. Nothing is sent from this page.

Preview the enquiry

No room selected. The enquiry will ask about the hotel generally.

A closer look, on your terms

What matters for your stay?

Choose a priority to focus the review. Scores are our AI-assisted evidence assessments out of 10, separate from hotel stars and provider ratings.

11 topics · open any evidence panel for guest quotes, photos and how the score was formed.

Will you actually sleep here?

Sleep and noise

5.2/10

130 reviews about this · analyzed Oct 2026.

Sleep is a gamble: some rooms are quiet and the beds can be comfortable, but noise and bed quality vary.

Check before bookingSupplied reviews document air-conditioning vibration, compressor noise, corridor audibility, construction, traffic and nightlife noise.

Guest evidence & score details

Sleep is a gamble: some rooms are quiet and the beds can be comfortable, but noise and bed quality vary. Guests report air-conditioning vibration, corridor noise, traffic, nightlife and occasional construction, while some find the location peaceful at night. Light sleepers should request a quiet room and confirm the bed setup.

  • Bed comfortguest review evidence
    6.5
  • Soundproofingguest review evidence
    5.0
  • Pillowsguest review evidence
    6.5
  • Blackoutphotos and reviews
    4.0
Beds and pillows88 reviews
33 disliked44 likedlast mentioned Sept 2026
Noise55 reviews
30 disliked23 likedlast mentioned Sept 2026
Construction and roadworks1%
raised by 12 of 1,182last Sept 2026

Those who complained rated the whole stay 6.42/10 on average.

Street and traffic noiseunder 1%
raised by 5 of 1,182last Feb 2025

Guests reporting this gave the whole stay 7.05/10 on average.

What guests liked

This also means its super quiet at night since no noise from outside

Booking.com · rated 9/10 · March 2026 · Superior Double Room with City View

Had the most comfortable sleep - good quality pillows and duvet

Booking.com · rated 8/10 · March 2026 · Superior Double Room with City View

What guests complained about

second room had a loud noise coming from the building aircon and they said there nothing they could do about it

At 6 am in front of the windows on other roof there was loud construction

Booking.com · rated 5/10 · January 2026 · Superior Double Room with City View
How we got to 5.2

Sleep evidence is mixed. Quiet-room and comfortable-bed reports support a reasonable experience, but documented mechanical vibration, corridor audibility, construction, traffic and nightlife noise reduce reliability. Bed comfort and blackout evidence also vary.

Supports the score
  • Several supplied reviews describe quiet rooms or a quiet location.
  • Some guests report comfortable beds and pillows.
  • The listing states that soundproof rooms and soundproofing are available.
Pulls the score down
  • Supplied reviews document air-conditioning vibration, compressor noise, corridor audibility, construction, traffic and nightlife noise.
  • Bed comfort is mixed, including reports of very hard beds and joined single beds.
  • One review reports curtains that did not block light well.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

What are the rooms actually like?

Rooms

5.5/10

419 reviews about this · 56 photos available · analyzed Oct 2026.

Rooms are mixed, with appealing river or city views, some spacious layouts and comfortable bedding. Others are small, and joined single beds or very hard mattresses can make sleeping less pleasant. Choose this hotel for the views more than consistently polished room design.

Guest evidence & score details
Views304 reviews
17 disliked279 likedlast mentioned Oct 2026
Bathrooms125 reviews
32 disliked79 likedlast mentioned Sept 2026
Beds and pillows88 reviews
33 disliked44 likedlast mentioned Sept 2026
Room size66 reviews
6 disliked60 likedlast mentioned Jul 2026

What guests liked

Room is spacious with nice view to both the river and city roads

Booking.com · rated 10/10 · February 2026 · Deluxe Double Room No Window

Had the most comfortable sleep - good quality pillows and duvet

Booking.com · rated 8/10 · March 2026 · Superior Double Room with City View

What guests complained about

Small room

Booking.com · rated 10/10 · March 2024 · Superior Double Room with City View

First of all two single beds combined together and it's very hard to sleep on it

Booking.com · rated 5/10 · April 2026 · Deluxe Double or Twin Room with River View

Is it clean and well kept?

Cleanliness and condition

3.5/10
8.6Agoda · 1,507 ratings

257 reviews about this · analyzed Oct 2026.

Guests rate this 8.6 (city average 7.6); our evidence assessment is 3.5. These use different methods and samples; the detail below explains our assessment.

Cleanliness and upkeep are the hotel’s biggest weakness.

Check before bookingSupplied reviews document stained linen, dirt, mould, odours, pests, poor housekeeping, worn furnishings and broken fixtures.

Guest evidence & score details

Cleanliness and upkeep are the hotel’s biggest weakness. Although some guests find rooms clean, others report stained linen, dirt, mould, damp smells, pests, worn furnishings and broken fixtures, including during recent stays. Guests who expect a reliably well-maintained room should be cautious.

  • Cleanlinessguest review evidence
    3.5
  • Room upkeepguest review evidence
    3.5
  • Common areasphotos and reviews
    4.0
  • Feels currentfrom the photos
    3.5
Cleanliness215 reviews
39 disliked161 likedlast mentioned Sept 2026
Plumbing, drainage and hot water3%
raised by 36 of 1,182last Jun 2026

Those who complained rated the whole stay 6.08/10 on average.

Wear and maintenance3%
raised by 32 of 1,182last Sept 2026

Those who complained rated the whole stay 5.05/10 on average.

Smells and damp2%
raised by 25 of 1,182last Jun 2026

Those who complained rated the whole stay 5.82/10 on average.

What guests liked

The rooms are clean and the view from the upper floors is fantastic

Booking.com · rated 9/10 · March 2026 · Superior Double Room with City View

What guests complained about

As soon as i walked into my room I had a look at the bedsheet and I had to immediately tell the receptionist to give me another room as it was so dirty!

Booking.com · rated 4/10 · December 2025 · Deluxe Double Room No Window

I had to change it 3 times within 1 hour because everytime something in each of the rooms was broken

Booking.com · rated 1/10 · January 2026 · Deluxe Double Room with River View
How we got to 3.5

Overall condition is poor-to-below-average because cleanliness failures and maintenance problems are documented across multiple supplied reviews, including recent reports. Positive reviews and attractive photographs prevent a lower score, but the evidence is inconsistent and materially weighted by severe complaints.

Supports the score
  • Some supplied reviews describe rooms as clean.
  • Photographs show rooms with intact-looking furnishings and finished surfaces, though they are marketing images.
Pulls the score down
  • Supplied reviews document stained linen, dirt, mould, odours, pests, poor housekeeping, worn furnishings and broken fixtures.
  • Recent reviews describe rooms as dirty, old or poorly maintained.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Do the staff fix things when they go wrong?

Staff and service

5.5/10
9.1Agoda · 1,507 ratings

363 reviews about this · 6 photos available · analyzed Oct 2026.

Guests rate this 9.1 (city average 8.2); our evidence assessment is 5.5. These use different methods and samples; the detail below explains our assessment.

Staff are often friendly, but fixing problems is inconsistent. Guests praise helpful service and smooth check-in, while others describe unhelpful responses to room-key or maintenance issues and surprise charges at checkout. It suits travellers who value a welcoming team but can tolerate some follow-up being needed.

Guest evidence & score details
  • Friendlinessguest review evidence
    7.5
  • Responsivenessguest review evidence
    5.5
  • Check-inguest review evidence
    5.0
  • Problem solvingguest review evidence
    4.5
Staff and service342 reviews
38 disliked300 likedlast mentioned Sept 2026
Check-in and check-out41 reviews
9 disliked29 likedlast mentioned Jul 2026
Housekeeping17 reviews
2 disliked13 likedlast mentioned Sept 2026

What guests liked

Good and friendly staff that assisted me so well in my stay

Booking.com · rated 10/10 · February 2026 · Deluxe Double Room No Window

and the check-in process was smooth

What guests complained about

The staff were unprofessional and had a problem with me asking for helping regarding my broken room key

We were informed of extra charges for water when checking out

Booking.com · rated 5/10 · January 2026 · Superior Double Room with City View

Is breakfast worth booking?

Breakfast and dining

4.0/10

77 reviews about this · 10 photos available · analyzed Oct 2026.

Do not book this hotel expecting a dependable breakfast or full dining operation.

Check before bookingCurrent breakfast appears unavailable based on recent supplied reviews.

Guest evidence & score details

Do not book this hotel expecting a dependable breakfast or full dining operation. Recent guests report that breakfast and the restaurant may be unavailable, though historical comments praise the Asian breakfast and pho and room service is listed. Confirm what is operating before paying extra.

On-site restaurant and bar46 reviews
25 disliked19 likedlast mentioned May 2026
Breakfast22 reviews
13 disliked6 likedlast mentioned Oct 2025
Coffee19 reviews
4 disliked13 likedlast mentioned Feb 2026

What guests liked

The hotel is just beside a really nice coffee

Booking.com · rated 7/10 · February 2026 · Deluxe Double Room No Window

excellent room service

Booking.com · rated 7/10 · December 2025 · Deluxe King Room

What guests complained about

The Hotel does not serve a Breakfast

Booking.com · rated 7/10 · April 2024 · Deluxe Double or Twin Room with River View

restaurant and gym are all not available for use atm and look abandoned

Booking.com · rated 5/10 · February 2024 · Superior Double Room with City View
How we got to 4.0
Supports the score
  • Historical Asian breakfast and pho received positive comments.
  • Room service is listed among the hotel's facilities.
  • Restaurant imagery shows dining tables and food preparation.
Pulls the score down
  • Current breakfast appears unavailable based on recent supplied reviews.
  • Recent supplied reviews report restaurant closure and rooftop dining unavailability.
  • Current menu, pricing, buffet format, vegetarian offerings, and typical crowding are not established.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is the pool as good as the photos?

Pool

Not on site

3 reviews about this · analyzed Oct 2026.

There is no reliable pool to use, despite facility advertising.

Check before bookingThe pool is reported as unavailable or nonexistent.

Guest evidence & score details

There is no reliable pool to use, despite facility advertising. A guest reports that the advertised pool does not exist, and no supplied evidence confirms one. Pool access should not influence your booking.

Pool3 reviews
2 disliked0 likedlast mentioned Dec 2025

What guests complained about

They advertised the pool facility which does not exist in the property

Booking.com · rated 7/10 · December 2025 · Deluxe King Room
How we got to 0.0

Score 0: supplied evidence documents the pool as unavailable or nonexistent. The corpus contains no classified praise, and the supplied photographs show river and city views rather than a pool. The latest pool complaint is not within the current 180-day alert window, so no current alert is asserted.

Pulls the score down
  • The pool is reported as unavailable or nonexistent.
  • No supplied photograph establishes a pool.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

How well placed is it, really?

Location and getting around

6.5/10
8.7Agoda · 1,507 ratings

89 reviews about this · analyzed Oct 2026.

Guests rate this 8.7 (city average 7.6); our evidence assessment is 6.5. These use different methods and samples; the detail below explains our assessment.

The riverside setting is convenient for cafés, restaurants, pharmacies and shops, with affordable ride-hailing nearby.

Check before bookingSeveral supplied reviews describe the hotel as away from major attractions, beaches and restaurant areas.

Guest evidence & score details

The riverside setting is convenient for cafés, restaurants, pharmacies and shops, with affordable ride-hailing nearby. The main attractions can still be a long walk away, public transport appears limited, and guests give mixed impressions of the immediate surroundings. It works best for travellers happy to use taxis rather than rely on walking or transit.

  • Walkabilitymeasured from the map
    6.0
  • Sightseeing accessmeasured from the map
    6.0
  • Taxi convenienceguest review evidence
    8.0
  • Neighbourhood quietguest review evidence
    6.0
Walking distance to things45 reviews
14 disliked29 likedlast mentioned Jun 2026
Feeling safe31 reviews
16 disliked14 likedlast mentioned Sept 2026
Taxis and ride-hailing18 reviews
9 disliked7 likedlast mentioned Apr 2026
Public transport5 reviews
1 disliked3 likedlast mentioned Apr 2026

What guests liked

easy to walk towards the center of the city and the beach

Booking.com · rated 3/10 · January 2026 · Deluxe Double Room No Window

Very close to train station

Booking.com · rated 5/10 · October 2023 · Superior Double Room with City View

What guests complained about

the location is not very walkable and feels quite far from the main attractions

It's a long walk to anything so had to grab it everywhere

Booking.com · rated 5/10 · April 2024 · Deluxe Double Room with River View
How we got to 6.5

The score combines access to nearby places, transport and sightseeing. Nearby-place counts and distances come from the stored Google Maps/POI scrape; guest reviews supply the practical walkability and taxi context.

Supports the score
  • Riverside setting with nearby restaurants, cafés, pharmacies and convenience stores.
  • Ride-hailing is described as affordable and readily available.
  • Some recent reviews describe the location as convenient and close to the city centre.
Pulls the score down
  • Several supplied reviews describe the hotel as away from major attractions, beaches and restaurant areas.
  • Public-transit access appears limited; no BTS or MRT is available in the supplied area data.
  • Immediate-area and safety evidence is mixed, including recent complaints about the entrance and surrounding environment.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Can you work or take calls from the room?

Wi-Fi

4.5/10

27 reviews about this · analyzed Oct 2026.

Wi-Fi is too unreliable to count on for important work or calls.

Check before bookingMultiple supplied reviews describe weak, unstable, intermittent, or unusable internet.

Guest evidence & score details

Wi-Fi is too unreliable to count on for important work or calls. Some guests say it works well, but others report weak, intermittent or unusable internet, with no speed evidence to reassure remote workers. Bring a backup connection if staying for business.

  • Reliabilityguest review evidence
    4.5
  • Video callsguest review evidence
    4.0
Wi-Fi and internet27 reviews
16 disliked10 likedlast mentioned Aug 2026

What guests liked

The Wi-Fi works pretty well

Booking.com · rated 10/10 · May 2026 · Deluxe Double or Twin Room with River View

What guests complained about

Wi-fi is bad

Booking.com · rated 9/10 · December 2024 · Superior Double Room with City View
How we got to 4.5

Score 4.5/10. Internet is listed as available, but the supplied evidence is mixed and includes several explicit reliability failures. The corpus statistics support a meaningful documented connectivity concern, while retrieved reviews are examples and cannot establish prevalence. No speed tests or direct video-call confirmation were supplied.

Supports the score
  • Wi-Fi is listed as available.
  • Some supplied reviews describe Wi-Fi as working well.
Pulls the score down
  • Multiple supplied reviews describe weak, unstable, intermittent, or unusable internet.
  • No measured download or upload speeds were supplied.
  • Video-call performance is not directly documented.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is the desk usable for a working day?

Working from the room

7.0/10

27 reviews about this · 3 photos available · analyzed Oct 2026.

The rooms generally offer a desk near apparent natural light, making short work sessions feasible.

Check before bookingDesk dimensions, outlet proximity, and monitor suitability are not established.

Guest evidence & score details

The rooms generally offer a desk near apparent natural light, making short work sessions feasible. However, the desk size, outlets and chair comfort are unclear, and poor Wi-Fi can undermine a full working day. It is better for light laptop use than dependable remote work.

  • Natural lightfrom 3 photos
    7.0
Wi-Fi and internet27 reviews
16 disliked10 likedlast mentioned Aug 2026

What guests liked

The Wi-Fi works pretty well

Booking.com · rated 10/10 · May 2026 · Deluxe Double or Twin Room with River View

What guests complained about

Wi-fi is bad

Booking.com · rated 9/10 · December 2024 · Superior Double Room with City View
How we got to 7.0

The workspace is clearly present and appears usable for laptop work, with a dedicated desk and chair shown across several room images. Dimensions, outlet access, and real-world comfort are unverified, so this is good but not exceptional.

Supports the score
  • A dedicated desk is visible in multiple room images.
  • Some workspaces are positioned near windows, providing apparent daylight.
  • A desk is listed among the reported room facilities.
Pulls the score down
  • Desk dimensions, outlet proximity, and monitor suitability are not established.
  • The visible chairs appear basic rather than clearly ergonomic.
  • One supplied review reports that curtains did not block light well.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is there anywhere to train?

Gym

Not on site

5 reviews about this · analyzed Oct 2026.

Do not rely on the hotel for exercise facilities.

Check before bookingThe gym was reported unavailable in a supplied review.

Guest evidence & score details

Do not rely on the hotel for exercise facilities. A recent guest reports that the gym was unavailable and appeared abandoned, while equipment and operating details are not established. Fitness-focused travellers should make other plans.

Gym5 reviews
3 disliked1 likedlast mentioned Mar 2024

What guests liked

good launderettes and a good gym too

What guests complained about

restaurant and gym are all not available for use atm and look abandoned

Booking.com · rated 5/10 · February 2024 · Superior Double Room with City View
How we got to 1.0

Score: 1/10. The only explicit operational receipt says the gym was unavailable and appeared abandoned. Current availability is unconfirmed; the stored-corpus statistics detected no gym complaints in the last two years, but that does not establish that the facility reopened.

Pulls the score down
  • The gym was reported unavailable in a supplied review.
  • No equipment, size, lighting, or crowding details are supplied.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is it worth the money?

Price and value

7.0/10
8.8Agoda · 1,507 ratings

51 reviews about this · analyzed Oct 2026.

Guests rate this 8.8 (city average 8.0); our evidence assessment is 7.0. These use different methods and samples; the detail below explains our assessment.

The hotel can offer good value when the room is clean, quiet and the facilities you need are operating. Guests praise its value, but the mixed room condition, unreliable amenities and possible extra charges can quickly reduce that benefit. It suits budget-minded travellers who prioritise price and location over consistency.

Guest evidence & score details
Value for money51 reviews
11 disliked32 likedlast mentioned Sept 2026

What guests liked

Excellent value for money

Booking.com · rated 9/10 · March 2026 · Superior Double Room with City View

What guests complained about

This is not good value for money

Booking.com · rated 3/10 · July 2025 · Deluxe Double Room with Bath

Patterns in the reviews we analyzed

What to check before you commit

Patterns from 1,182 analyzed reviews. Use them to ask better questions: review counts are not a prediction of your stay, and text interpretation can miss nuance.

Plumbing, drainage and hot water

Higher concern

21 of 1,182 reviews contain a complaint about this.

See the pattern & what to do

21 of 30 classified opinions about this were negative — 70% of these opinions. 18 of those are from the last 730 days. 36 of 1182 reviews mention it at all.

Shower was always cold water even after running it for 10 minutes

Booking.com · rated 8/10 · April 2025 · Deluxe Double Room No Window

No hot water

Booking.com · rated 10/10 · June 2026 · Deluxe Double or Twin Room with River View

The bath didn't fill very high no matter how long the water ran for and it didn't appear to be leaking out anywhere

Booking.com · rated 8/10 · November 2023 · Deluxe Double Room with River View

Noise

Higher concern

30 of 1,182 reviews contain a complaint about this.

See the pattern & what to do

30 of 53 classified opinions about this were negative — 57% of these opinions. 15 of those are from the last 730 days. 55 of 1182 reviews mention it at all.

second room had a loud noise coming from the building aircon and they said there nothing they could do about it

The compressor unit is very noisy!

8am I had to call up the receptionist as there was a loud vibration noise coming from the top

Booking.com · rated 4/10 · December 2025 · Deluxe Double Room No Window
What you can do about it
  • Ask for a room away from compressors, air-conditioning equipment and construction-facing windows.
  • If sensitive to light, request effective blackout curtains.
  • Avoid river-facing or main-road-facing rooms if possible, given supplied reports of evening and road noise.

Insects and pests

Higher concern

20 of 1,182 reviews contain a complaint about this.

See the pattern & what to do

20 of 21 classified opinions about this were negative — 95% of these opinions. 15 of those are from the last 730 days. 24 of 1182 reviews mention it at all.

so every time we went back to the room there were cockroaches(staff was helpfull

Booking.com · rated 6/10 · March 2026 · Superior Twin Room with City View

Really poorly looked after - bed bugs everywhere

Booking.com · rated 3/10 · June 2026 · Deluxe King Room

Small insects crawling next to the bed

Smells and damp

Higher concern

19 of 1,182 reviews contain a complaint about this.

See the pattern & what to do

19 of 19 classified opinions about this were negative — 100% of these opinions. 11 of those are from the last 730 days. 25 of 1182 reviews mention it at all.

The room smells damp

Booking.com · rated 1/10 · January 2026 · Deluxe Double Room with River View

there’s mold in the rooms and through the hallway

Booking.com · rated 3/10 · January 2026 · Deluxe Double Room No Window

The curtains need replacing as they had mould on them

Booking.com · rated 8/10 · March 2026 · Deluxe Double Room with River View

Construction and roadworks

Moderate concern

9 of 1,182 reviews contain a complaint about this.

See the pattern & what to do

9 of 9 classified opinions about this were negative — 100% of these opinions. 5 of those are from the last 730 days. 12 of 1182 reviews mention it at all.

At 6 am in front of the windows on other roof there was loud construction

Booking.com · rated 5/10 · January 2026 · Superior Double Room with City View

Reasons guests were glad they booked

The bright spots in guest feedback

Staff and service

300 reviewers praised it, 38 complained · 89% of opinions positive

Read a guest’s words

Good and friendly staff that assisted me so well in my stay

Booking.com · rated 10/10 · February 2026 · Deluxe Double Room No Window

Views

279 reviewers praised it, 17 complained · 94% of opinions positive

Read a guest’s words

Lovely view and nice to have so much light from the large windows

Booking.com · rated 8/10 · March 2026 · Deluxe Double Room with River View

Cleanliness

161 reviewers praised it, 39 complained · 81% of opinions positive

Read a guest’s words

The rooms are clean and the view from the upper floors is fantastic

Booking.com · rated 9/10 · March 2026 · Superior Double Room with City View

Bathrooms

79 reviewers praised it, 32 complained · 71% of opinions positive

Read a guest’s words

Good bath and shower

Booking.com · rated 7/10 · June 2026 · Superior Double Room with City View

Room size

60 reviewers praised it, 6 complained · 91% of opinions positive

Read a guest’s words

Room is spacious with nice view to both the river and city roads

Booking.com · rated 10/10 · February 2026 · Deluxe Double Room No Window

Get a feel for the neighbourhood

The world outside the lobby

16 mapped places sit within a five-minute walk. Distances are straight-line, converted to walking time at 80 m per minute with a 25% detour allowance.

Landmarks and transport

  • BOBSTOP - Nhà Hàng Hàn Quốc1 min walk
  • Elite Riverside Bistro & Steak1 min walk
  • Nhà thuốc Đức Huy1 min walk
  • Cửa hàng WiN6 min walk
  • Vincom Plaza Da Nang11 min walk
  • Suvarnabhumi Airport846.37 km
  • Don Mueang Airport853.29 km
  • Asok864.07 km

We have no confirmed rail or metro station in this map sample. Check the public-transport places below and verify the route to your destinations.

Explore food, transport and everyday essentials nearby

Eating and drinking

Restaurants5 mapped · 5 within 5 min
Bars5 mapped · 1 within 5 min

Cafés and workspaces

Cafés5 mapped · 2 within 5 min

Everyday essentials

Pharmacies5 mapped · 5 within 5 min
Convenience5 mapped · 2 within 5 min
Groceries5 mapped
Shopping5 mapped

Getting around

Public transport4 mapped

Exercise

Yoga studios3 mapped
Gyms5 mapped
Bouldering & climbing1 mapped

Green space

Parks1 mapped

Worth knowing about

Late-night venues3 mapped

Turn the findings into a better stay

Confirm these details before booking

Reviews and photos describe other people’s stays. The terms and room assigned to your reservation matter just as much.

For your reservation

  • Exact room category, bed arrangement and maximum occupancy; requests such as a high floor may not be guaranteed.
  • Total price for your dates, including taxes, service fees, breakfast and any deposit.
  • Cancellation deadline, payment timing and whether the rate is refundable.
  • Current opening hours, closures or extra charges for the facilities you need.

Questions raised by this hotel’s evidence

  • Which room locations are quietest, and can a quiet room be guaranteed?
  • Is the in-room Wi-Fi currently reliable for video calls, and is a recent speed test available?
  • Is the shower fully enclosed to prevent water reaching the dark floor?
  • Are pots, pans or a hob available for guest use?

Short answers

Common questions about Star City Riverside Hotel a Salve by Haviland

Is Star City Riverside Hotel a Salve by Haviland noisy?

55 of 1182 reviews mention noise. Of the 55 reviewers mentioning it, 30 described a problem and 23 described it positively. These are counts of the collected reviews, not all guests. Separately, 12 reviews mention construction or roadworks nearby, 7 of them in the last two years, most recently 2026-09-16.

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Is there construction near Star City Riverside Hotel a Salve by Haviland?

12 collected reviews mention construction, roadworks or building work, first on 2024-03-08 and most recently on 2026-09-16. 9 described it as a complaint. This historical evidence does not establish whether work is continuing today.

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Is Star City Riverside Hotel a Salve by Haviland in a good location?

16 mapped places sit within a five-minute walk. No rail or metro station was identified in the mapped data. Check public transport and practical routes before booking. 29 reviewers praise how much is walkable from the door.

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Is breakfast at Star City Riverside Hotel a Salve by Haviland worth it?

22 reviews mention breakfast. 6 described it positively and 13 described a problem.

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How is the Wi-Fi at Star City Riverside Hotel a Salve by Haviland?

Only 27 of 1182 reviews mention it at all, 16 of them as a complaint — thin evidence either way, which is itself worth knowing if you need to work.

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Is the pool at Star City Riverside Hotel a Salve by Haviland any good?

It scores 0.0/10 here. 3 reviews mention the pool, 2 of them as a complaint. Score 0: supplied evidence documents the pool as unavailable or nonexistent. The corpus contains no classified praise, and the supplied photographs show river and city views rather than a pool. The latest pool complaint is not within the current 180-day alert window, so no current alert is asserted.

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Who should not book Star City Riverside Hotel a Salve by Haviland?

Travelers requiring reliably clean, well-maintained rooms.; Light sleepers or guests needing dependable blackout and quiet.; Remote workers requiring stable video-call connectivity.; Guests specifically booking for a pool, gym or dependable breakfast..

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Working while you stay

Places to work near Star City Riverside Hotel a Salve by Haviland

Reviewed coworking spaces and work-friendly cafés within 3 km in a straight line. Check the actual journey, opening hours and any day-pass or laptop rules before you go.

cirCO Da Nang City Centre

Coworking space · 900 m away · LodgeLens rating 7.4/10

cirCO is a credible choice for a trial working day if you value substantial desk space, comfortable seating, skyline views and internet that several guests describe as fast and stable.

Read the review →

See the best coworking spaces in Da Nang →

Same neighbourhood, different stay

Other reviewed hotels near Star City Riverside Hotel a Salve by Haviland

Hotels we have analysed within about 1.5 km in a straight line. Compare the trade-offs before you choose.

Novotel Danang Premier Han River

570 m away · strongest: gym 8.5/10

A scenic, well-located hotel with strong facilities, attractive views and generally good rooms, but meaningful risks around noise, maintenance, service consistency and Wi-Fi reliability.

Read the review →

ViAn Hotel And Spa Danang

1.2 km away · strongest: location and getting around 7.0/10

A low-priced, well-located hotel with notably spacious rooms, but inconsistent cleanliness, maintenance, noise control, service, Wi-Fi and leisure-facility condition.

Read the review →

Compare what matters to your stay

Other hotels and focused shortlists

These comparisons use hotels in our analyzed collection. Follow a hotel’s review to check its trade-offs and source coverage.

Compare the Da Nang hotels we have analyzed →

Next step

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LodgeLens ranks properties against what you personally need — quiet, a real desk, a pool worth using, a specific budget — instead of a single average score. Tell us what matters and we will send a shortlist for your dates.

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What supports this review

Read with these limitations

1,182 reviews analyzed across 8 languages. Latest guest review: October 2026. 388 reviews from the last 12 months. Analysis: October 2026. How our analysis works

Sample dates: Oct 2016–Oct 2026. Average stay rating 8.6/10, normalized across sources. The latest 12 months average -0.3 points versus the full sample; changing guests and sources can affect this.

  • No written Google reviews were collected.
  • Some review sources are missing or need refreshing.
Review sources, sample sizes and collection dates
Booking.com588 reviews collectedSource collected · October 2026
Google0 reviews collected · 1,576 advertised by sourceReview evidence unavailable · October 2026
Agoda594 reviews collectedSource collected · October 2026

Our sample is not every review or every stay. Missing evidence does not establish that a facility is absent or a problem is resolved.

How this page was made

We hold 1,182 reviews for this property and analyzed 1,182 reviews across 8 languages. Text matching and AI interpretation can miss nuance, sarcasm or translations. Repeated experiences, larger samples and independent sources are more useful than a single vivid quote.

Quotes, however, are only ever drawn from the 406 English reviews. Machine-translating a guest’s sentence would change their original wording.

We count mentions using text patterns. Complaints can come from a reviewer’s “disliked” field or negative wording in their review. These counts describe the reviews we hold, not the proportion of all guests who experienced an issue. “Recent” means the last 730 days.

Scores, section explanations and photo descriptions come from a model reading the source material using AI, last run 11 October 2026. Published photos may be old, staged or incomplete; AI cannot measure a room or verify a facility is currently open. Nearby places are mapped within 1500 m; walking times are estimates, not checked routes. Prices are observations for sample dates and will move.

We link to a review or its source page when an address is available. Source, rating, and month accompany quotes to help you locate them. Some links open a collection of reviews rather than the individual quote.