Bangkok / The stay, beyond the listing

STAY Hotel BKK

45 Soi Ratchadaphisek 17, Ratchadaphisek Rd., Dindeang, Dindaeng

The LodgeLens take

Check the wi-fi findings before booking

A generally well-regarded, good-value hotel with strong breakfast, friendly service, practical MRT access and a usable workspace. The main risks are weak sound insulation, inconsistent cleanliness and maintenance, unreliable Wi-Fi, compact facilities, and uncertain pool availability.

Worth checking: 27 of the 609 reviews in our sample contain a complaint about noise. See the evidence

Published property photos · may not show current condition

Published photos, not an inspection. Confirm the exact room and current facilities.

1 / 43
Use the arrow keys to browse
Useful findings, with limits Review dates and source coverage affect how much weight to give these findings.See coverage & dates ↗

Who it may suit

  • Budget-conscious travelers prioritizing breakfast, staff service and local MRT access.
  • Travelers who value an on-site pool and basic gym but can tolerate limited facility size.
  • Short stays where central tourist positioning is less important.

Strongest: Breakfast and dining 8.0, Price and value 8.0, Location and getting around 7.2

Think twice if

  • Light sleepers who require dependable sound insulation.
  • Remote workers needing reliable Wi-Fi or video calls.
  • Travelers requiring consistently high maintenance and cleanliness standards.
  • Serious gym users or lap swimmers.
  • Visitors wanting immediate access to central tourist districts.

Weakest: Wi-Fi 4.5, Gym 4.5, Sleep and noise 5.0

If it sounds right

Check your dates

We observed USD 39–51 a night on sample dates. Live prices move with the calendar.

We may earn a commission if you book through these links. Commission does not affect our analysis or scores.

Compare the same room, dates and guest count. Check taxes, breakfast and cancellation terms before paying.

Choose the room, not just the hotel

A little care here can change your stay.

Compare the room labels attached to guest reviews. Samples vary; a higher stay rating alone does not prove a better room. Check the exact bed, layout and inclusions before paying.

Most reviewed room355 reviews

Deluxe Double Room

double bed

8.3 /10Average stay rating
19 / 355Reviews raising noise

Why consider it

Several supplied reviews describe the room as spacious, modern, clean, or well equipped.

Check before paying

Some reviews describe rooms as very small, with limited clothing storage.

More room notes

More reasons to consider it

  • Beds are often described as comfortable.

More to check

  • Bathroom and sink layouts can reduce privacy.
Room option58 reviews

STAY Deluxe Double Room

9.1 /10Average stay rating
2 / 58Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option38 reviews

Family Room

8.3 /10Average stay rating
2 / 38Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option25 reviews

Deluxe Twin Room

twin beds

8.6 /10Average stay rating
4 / 25Reviews raising noise

Why consider it

Supplied photographs show twin beds, a desk, and daylight from windows.

Check before paying

A supplied review reported stained shower surfaces and leakage into the toilet area.

More room notes

More to check

  • Sound insulation is not established as consistently effective.
Room option20 reviews

Corner Suites

7.7 /10Average stay rating
2 / 20Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample19 reviews

STAY Deluxe Twin Room

9.2 /10Average stay rating
1 / 19Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample12 reviews

STAY Corner Suite

double bed

9.1 /10Average stay rating
0 / 12Reviews raising noise

Why consider it

Large windows and bathtubs are shown in supplied photographs.

Check before paying

Reviews report limited storage and misleadingly minimal seating.

More room notes

More reasons to consider it

  • Some guests praise the bathtub, mattress, and views.

More to check

  • Transparent or open bathroom arrangements reduce privacy.
Small review sample9 reviews

STAY Family Suite

beds

9.1 /10Average stay rating
0 / 9Reviews raising noise

Why consider it

A supplied review found the room clean and acceptable overall.

Check before paying

Family occupancy was reported to make the room feel small.

More room notes

More to check

  • A table and private, lockable toilet arrangement were requested.

Make the room request specific

A useful note for the hotel

Select a room above, then copy an enquiry to use before booking. Nothing is sent from this page.

Preview the enquiry

No room selected. The enquiry will ask about the hotel generally.

A closer look, on your terms

What matters for your stay?

Choose a priority to focus the review. Scores are our AI-assisted evidence assessments out of 10, separate from hotel stars and provider ratings.

11 topics · open any evidence panel for guest quotes, photos and how the score was formed.

Will you actually sleep here?

Sleep and noise

5.0/10

118 reviews about this · analyzed Sept 2026.

Sleep is a mixed bag: comfortable beds and a generally peaceful setting help, but thin walls, slamming doors, noisy neighbors, and occasional mechanical sounds can interrupt the night.

Check before bookingReviews document thin walls, door slamming, hallway noise, loud neighboring guests, and occasional mechanical noise.

Guest evidence & score details

Sleep is a mixed bag: comfortable beds and a generally peaceful setting help, but thin walls, slamming doors, noisy neighbors, and occasional mechanical sounds can interrupt the night. It suits light sleepers only if you can secure a quiet room.

  • Bed comfortguest review evidence
    7.0
  • Soundproofingguest review evidence
    4.0
Noise63 reviews
27 disliked36 likedlast mentioned Sept 2026
Beds and pillows58 reviews
22 disliked35 likedlast mentioned Aug 2026
Soundproofing between rooms2%
raised by 15 of 609last Aug 2026

Guests reporting this gave the whole stay 7.76/10 on average.

Construction and roadworksunder 1%
raised by 3 of 609last Mar 2026

Those who complained rated the whole stay 3/10 on average.

What guests liked

The hotel is located in a quiet area with good access to the MRT

Booking.com · rated 10/10 · July 2026 · Deluxe Double Room

comfortable bed

What guests complained about

A really annoying repetitive banging noise that would start around 10:30pm and go all through the night

Booking.com · rated 7/10 · August 2025 · Family Room

upon check in I was told that construction renovations to room next to mine would occur at 0800

How we got to 5.0

5/10: Beds receive some strong comfort praise and the location is described as peaceful by several guests, but documented sleep disruption from thin walls, neighboring rooms, doors, hallway sounds, and mechanical noise materially offsets those positives. Retrieval is not prevalence evidence; corpus counts are lower-bound detections.

Supports the score
  • Several supplied reviews describe the hotel or location as quiet and peaceful.
  • Some guests describe the beds as comfortable, while photographs show substantial beds and pillows.
Pulls the score down
  • Reviews document thin walls, door slamming, hallway noise, loud neighboring guests, and occasional mechanical noise.
  • Evidence for pillow quality and blackout performance is insufficient.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

What are the rooms actually like?

Rooms

6.2/10

143 reviews about this · 33 photos available · analyzed Sept 2026.

Rooms are generally spacious and modern-looking, with comfortable beds, but the bathrooms are the main weakness. Guests mention awkward transparent toilet doors, while some also found the bed uncomfortable or the window unable to open.

Guest evidence & score details
Bathrooms76 reviews
49 disliked19 likedlast mentioned Sept 2026
Beds and pillows58 reviews
22 disliked35 likedlast mentioned Aug 2026
Room size28 reviews
1 disliked26 likedlast mentioned Sept 2026
Views10 reviews
5 disliked5 likedlast mentioned Jun 2026

What guests liked

Finished to a very high standard very spacious room down side window didn’t open

Booking.com · rated 10/10 · February 2026 · Deluxe Double Room

comfortable bed

What guests complained about

Uncomfortable bed

toilet door is transparent so everyone in the room can see you pooping

Booking.com · rated 5/10 · March 2025 · Deluxe Double Room

Is it clean and well kept?

Cleanliness and condition

6.0/10
9.0Agoda · 9,345 ratings

206 reviews about this · analyzed Sept 2026.

Guests rate this 9.0 (city average 7.7); our evidence assessment is 6.0. These use different methods and samples; the detail below explains our assessment.

The hotel often looks modern and housekeeping receives praise, but cleanliness and upkeep are inconsistent.

Check before bookingSupplied reviews document dust, hair, stains, odors, mold, insects, dirty floors and bathroom leakage.

Guest evidence & score details

The hotel often looks modern and housekeeping receives praise, but cleanliness and upkeep are inconsistent. Guests report dust, hair, stains, smells, mold, insects, and plumbing problems, so this is a weak point for anyone expecting reliably spotless rooms.

  • Cleanlinessguest review evidence
    6.5
  • Room upkeepguest review evidence
    5.5
  • Common areasphotos and reviews
    7.0
  • Feels currentfrom the photos
    7.0
Cleanliness184 reviews
22 disliked153 likedlast mentioned Sept 2026
Plumbing, drainage and hot water3%
raised by 16 of 609last Mar 2026

Guests reporting this gave the whole stay 7.31/10 on average.

Smells and damp2%
raised by 15 of 609last May 2026

Those who complained rated the whole stay 4.58/10 on average.

Wear and maintenanceunder 1%
raised by 6 of 609last Jul 2026

Those who complained rated the whole stay 5.4/10 on average.

What guests liked

The housekeeping staff did a nice job keeping the rooms clean daily

What guests complained about

My room had obvious signs of not being cleaned as well as it should have been

AC was broken

Booking.com · rated 8/10 · May 2026 · Deluxe Double Room
How we got to 6.0

6.0/10. Overall condition is ordinary-to-good in appearance but weakened by documented cleanliness failures, bathroom leakage, drainage problems, odors, insects and isolated dated-looking common-area feedback. Recent complaints remain present, but the evidence does not establish a deterioration trend.

Supports the score
  • Cleanliness is praised in multiple supplied reviews, including recent reviews.
  • Rooms and lobby appear modern and well maintained in supplied marketing photographs.
  • Daily housekeeping is listed by the provider.
Pulls the score down
  • Supplied reviews document dust, hair, stains, odors, mold, insects, dirty floors and bathroom leakage.
  • Cleanliness complaints materially reduce affected guests' ratings.
  • Photographs are marketing images and cannot establish actual cleanliness or wear.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Do the staff fix things when they go wrong?

Staff and service

7.0/10
9.1Agoda · 9,345 ratings

288 reviews about this · 8 photos available · analyzed Sept 2026.

Guests rate this 9.1 (city average 7.6); our evidence assessment is 7.0. These use different methods and samples; the detail below explains our assessment.

Staff are usually friendly and helpful, and housekeeping is praised, but problem-solving and check-in are less consistent. Guests mention fast, easy arrivals as well as deposit surprises and poor responses when something goes wrong.

Guest evidence & score details
  • Friendlinessguest review evidence
    8.0
  • Responsivenessguest review evidence
    7.0
  • Check-inguest review evidence
    5.5
  • Problem solvingguest review evidence
    5.5
Staff and service278 reviews
30 disliked244 likedlast mentioned Sept 2026
Check-in and check-out29 reviews
12 disliked10 likedlast mentioned Sept 2026
Housekeeping18 reviews
7 disliked9 likedlast mentioned Sept 2026

What guests liked

friendly and helpful staff from the concierge to the reception and house keeping staff

Booking.com · rated 8/10 · January 2026 · Deluxe Twin Room

Check-in was very easy and fast — the receptionist was friendly and efficient

Booking.com · rated 10/10 · April 2026 · Deluxe Double Room

What guests complained about

the staff showed no courtesy or concern when I checked out early — not even a simple apology or question about my experience

One thing that caught me off guard was the request for a deposit at check-in

Booking.com · rated 7/10 · August 2025 · Deluxe Double Room

Is breakfast worth booking?

Breakfast and dining

8.0/10

153 reviews about this · 15 photos available · analyzed Sept 2026.

Breakfast is one of the stronger features, with guests praising its taste and value.

Check before bookingSome supplied reviews cite limited variety.

Guest evidence & score details

Breakfast is one of the stronger features, with guests praising its taste and value. Variety can feel limited, and halal suitability may need checking, but it is a good choice if you prefer a convenient buffet.

Breakfast126 reviews
20 disliked95 likedlast mentioned Sept 2026
On-site restaurant and bar35 reviews
11 disliked23 likedlast mentioned Sept 2026
Coffee12 reviews
2 disliked6 likedlast mentioned Sept 2026

What guests liked

Daily buffet breakfast was really good

Booking.com · rated 9/10 · April 2026 · Deluxe Double Room

It has a bar and cafe

What guests complained about

I would like to see bit more varieties in breakfast buffet

Booking.com · rated 9/10 · May 2026 · Deluxe Double Room

there was 2 coffee sachet

Booking.com · rated 3/10 · May 2025 · Corner Suites
How we got to 8.0
Supports the score
  • Breakfast is repeatedly praised for taste and value in supplied reviews.
  • Photographs show a buffet with labelled cereals, fruit, condiments, salads and cooked breakfast items.
  • The dining room has substantial seating and large windows.
Pulls the score down
  • Some supplied reviews cite limited variety.
  • Halal suitability is a documented concern.
  • Breakfast inclusion and pricing are not specified.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is the pool as good as the photos?

Pool

6.0/10
8.6Agoda · 9,345 ratings

77 reviews about this · 2 photos available · analyzed Sept 2026.

Guests rate this 8.6 (city average 7.2); our evidence assessment is 6.0. These use different methods and samples; the detail below explains our assessment.

The indoor pool is attractive and relaxing, but it is smaller and less polished than the photos may suggest.

Check before bookingSeveral supplied reviews describe the pool as small.

Guest evidence & score details

The indoor pool is attractive and relaxing, but it is smaller and less polished than the photos may suggest. Guests mention cold water and occasional cleanliness issues, so it works for a quick swim rather than a serious pool day.

  • Viewfrom 2 photos
    4.0
  • Cleanlinessguest review evidence
    5.0
  • Matches the photosphotos checked against reviews
    5.0
Pool77 reviews
24 disliked47 likedlast mentioned Sept 2026

What guests liked

Great facilities with nice indoor/outdoor pool

Booking.com · rated 10/10 · March 2026 · Deluxe Double Room

What guests complained about

Pool is cold and could be cleaner

Booking.com · rated 9/10 · April 2026 · Deluxe Double Room
How we got to 6.0

Overall, this is a real indoor pool with attractive design, positive reports, and a relaxing setting. The score is held to 6 because supplied reviews document limited size, cold water, and one explicit cleanliness complaint; the evidence is mixed rather than uniformly strong.

Supports the score
  • Indoor pool with a distinctive curved layout and large windows.
  • Guests describe the pool as excellent, gorgeous, relaxing, and clean.
  • Pool towels are mentioned as complimentary.
Pulls the score down
  • Several supplied reviews describe the pool as small.
  • Multiple guests report that the water was very cold or cool.
  • One supplied review reports a slippery, murky pool with mosquitoes.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

How well placed is it, really?

Location and getting around

7.2/10
8.3Agoda · 9,345 ratings

129 reviews about this · analyzed Sept 2026.

The location is convenient for the nearby MRT, shops, cafés, restaurants, and a 7-Eleven, but it is outside Bangkok’s main tourist areas.

Check before bookingThe hotel is outside central tourist areas, and several reviews describe it as remote or far from attractions.

Guest evidence & score details

The location is convenient for the nearby MRT, shops, cafés, restaurants, and a 7-Eleven, but it is outside Bangkok’s main tourist areas. Choose it for transport access and a quieter neighborhood, not for walking to major sights.

  • Walkabilitymeasured from the map
    7.4
  • Sightseeing accessmeasured from the map
    5.8
  • Taxi convenienceguest review evidence
    6.8
  • Neighbourhood quietguest review evidence
    6.2
Public transport82 reviews
12 disliked57 likedlast mentioned Sept 2026
Taxis and ride-hailing43 reviews
13 disliked25 likedlast mentioned Sept 2026
Walking distance to things42 reviews
10 disliked23 likedlast mentioned Sept 2026
Feeling safe12 reviews
3 disliked8 likedlast mentioned Mar 2026

What guests liked

5min walk from sutthisan station

Booking.com · rated 10/10 · February 2026 · Deluxe Double Room

Metro is just less than 10 minutes of walk from the hotel

Booking.com · rated 9/10 · August 2026 · Deluxe Double Room

What guests complained about

Need to travel for 30-40 minutes to every where Shower water pressure low

Booking.com · rated 9/10 · February 2025 · Deluxe Double Room

only for the location its not convenient as there was no public transport nearby

How we got to 7.2

Overall location is practical for local essentials and MRT access, but less convenient for central Bangkok sightseeing. The provider's location score is 8.3, while supplied reviews document a meaningful limitation: distance from tourist areas and occasional reliance on taxis or ride-hailing. The score therefore reflects a good local base rather than a central tourist location.

Supports the score
  • Sutthisan MRT is nearby, with several convenience stores, cafés, restaurants and bars in the surrounding area.
  • Multiple supplied reviews describe the location as convenient or quiet.
  • A 7-Eleven is directly opposite or very close to the hotel according to supplied reviews.
Pulls the score down
  • The hotel is outside central tourist areas, and several reviews describe it as remote or far from attractions.
  • Some guests report needing taxis or ride-hailing for sightseeing.
  • Nearby late-night venues create a potential noise consideration, but current guest evidence is mixed.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Can you work or take calls from the room?

Wi-Fi

4.5/10

34 reviews about this · analyzed Sept 2026.

Wi-Fi is unreliable enough to make working or video calls risky.

Check before bookingSupplied reviews report slow speeds, repeated disconnections, frequent re-login requirements, and some complete outages.

Guest evidence & score details

Wi-Fi is unreliable enough to make working or video calls risky. Some guests report fast service, but others describe slow speeds, repeated disconnections, frequent logins, and outages.

  • Reliabilityguest review evidence
    4.0
  • Video callsguest review evidence
    4.0
Wi-Fi and internet34 reviews
28 disliked5 likedlast mentioned Aug 2026

What guests liked

I worked from the hotel and the internet connection was very good

Booking.com · rated 9/10 · April 2025 · Deluxe Double Room

What guests complained about

I stayed for two weeks and the WiFi only worked for two days

How we got to 4.5

Overall connectivity is scored 4.5/10: Wi-Fi exists and some guests report fast or reliable service, but the supplied evidence includes many corpus-detected complaints and recent examples of very slow or repeatedly disconnecting service. No speed measurements or current controlled test were supplied.

Supports the score
  • Wi-Fi is listed as available.
  • Some supplied reviews describe the internet as fast or reliable.
Pulls the score down
  • Supplied reviews report slow speeds, repeated disconnections, frequent re-login requirements, and some complete outages.
  • No measured download or upload speeds were supplied.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is the desk usable for a working day?

Working from the room

7.0/10

37 reviews about this · 2 photos available · analyzed Sept 2026.

The room has a proper desk with nearby power and can support laptop work, but the chair may not suit a full working day.

Check before bookingDesk dimensions are unavailable.

Guest evidence & score details

The room has a proper desk with nearby power and can support laptop work, but the chair may not suit a full working day. Wi-Fi is the bigger concern, since connection problems could undermine an otherwise usable workspace.

  • Chairfrom 2 photos
    5.0
Wi-Fi and internet34 reviews
28 disliked5 likedlast mentioned Aug 2026
Desk and working space3 reviews
0 disliked3 likedlast mentioned Jan 2026

What guests liked

I worked from the hotel and the internet connection was very good

Booking.com · rated 9/10 · April 2025 · Deluxe Double Room

What guests complained about

I stayed for two weeks and the WiFi only worked for two days

How we got to 7.0

A dedicated desk, chair, window, and nearby outlets are visibly present, supporting a clearly usable workspace. The score is held below the top tier because dimensions, monitor suitability, chair ergonomics, and reliable lighting are not established; one supplied review specifically reports insufficient evening light.

Supports the score
  • A proper desk is visibly provided.
  • The desk appears suitable for laptop work and has nearby power outlets.
  • Several stored reviews mention the working space positively.
Pulls the score down
  • Desk dimensions are unavailable.
  • Chair ergonomics and long-session comfort are not established.
  • Evening lighting may be inadequate based on one supplied review.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is there anywhere to train?

Gym

4.5/10
8.6Agoda · 9,345 ratings

39 reviews about this · 2 photos available · analyzed Sept 2026.

Guests rate this 8.6 (city average 7.2); our evidence assessment is 4.5. These use different methods and samples; the detail below explains our assessment.

There is a functional fitness room with cardio equipment, dumbbells, and benches, but it is very small and some machines may not work properly.

Check before bookingMultiple supplied reviews describe the gym as very small.

Guest evidence & score details

There is a functional fitness room with cardio equipment, dumbbells, and benches, but it is very small and some machines may not work properly. It is fine for a basic workout, not for a complete training session.

Gym39 reviews
13 disliked23 likedlast mentioned Sept 2026

What guests liked

well equipped gym

Booking.com · rated 8/10 · January 2026 · Deluxe Double Room

What guests complained about

The running machine kept stopping on me so I couldn’t get a proper workout done while there

Booking.com · rated 6/10 · April 2026 · Deluxe Double Room
How we got to 4.5

Overall score reflects a real, visibly equipped gym with dumbbells, treadmills, benches and a bike, offset by documented small size and equipment reliability problems. The supplied reviews also include positive descriptions such as “good basic gym,” but the evidence does not support a full-service or serious-training assessment.

Supports the score
  • A fitness center is listed.
  • Photos show treadmills, dumbbells, benches and a stationary bike.
  • Some supplied reviews describe it as basic but usable.
Pulls the score down
  • Multiple supplied reviews describe the gym as very small.
  • A supplied review reports a treadmill repeatedly stopping.
  • A supplied review reports that some equipment did not work.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is it worth the money?

Price and value

8.0/10
8.9Agoda · 9,345 ratings

42 reviews about this · analyzed Sept 2026.

The hotel is generally considered good value, especially for its rooms and facilities. Occasional complaints that it feels overpriced mean the deal depends on the rate, but budget-conscious travelers should find it appealing.

Guest evidence & score details
Value for money42 reviews
4 disliked36 likedlast mentioned Sept 2026

What guests liked

Good value for money — I would definitely stay here again

Booking.com · rated 10/10 · April 2026 · Deluxe Double Room

What guests complained about

Might be tad overpriced

Patterns in the reviews we analyzed

What to check before you commit

Patterns from 609 analyzed reviews. Use them to ask better questions: review counts are not a prediction of your stay, and text interpretation can miss nuance.

Noise

Higher concern

27 of 609 reviews contain a complaint about this.

See the pattern & what to do

27 of 63 classified opinions about this were negative — 43% of these opinions. 27 of those are from the last 730 days. 63 of 609 reviews mention it at all.

A really annoying repetitive banging noise that would start around 10:30pm and go all through the night

Booking.com · rated 7/10 · August 2025 · Family Room

noise from other rooms on floor

little noisy with the doors slamming

Booking.com · rated 9/10 · January 2026 · Deluxe Double Room
What you can do about it
  • Request a room away from large groups and neighboring-room activity.
  • Ask for a room away from corridors and doors with heavy nighttime traffic.
  • Confirm whether any construction or renovation is scheduled during the stay; the supplied evidence does not establish a current alert.

Soundproofing between rooms

Higher concern

14 of 609 reviews contain a complaint about this.

See the pattern & what to do

14 of 14 classified opinions about this were negative — 100% of these opinions. 14 of those are from the last 730 days. 15 of 609 reviews mention it at all.

Could hear next door neighbors full conversations at 1 am then 2 am second night

Not soundproof coz u will hear unruly children running even at wee hours of the night

Booking.com · rated 9/10 · August 2026 · Deluxe Double Room

it still felt like the soundproofing wasn't great

Booking.com · rated 8/10 · January 2026 · Deluxe Double Room

Plumbing, drainage and hot water

Higher concern

13 of 609 reviews contain a complaint about this.

See the pattern & what to do

13 of 16 classified opinions about this were negative — 81% of these opinions. 13 of those are from the last 730 days. 16 of 609 reviews mention it at all.

No hot water

Booking.com · rated 3/10 · November 2025 · Deluxe Double Room

The shower drainage system is bad

Booking.com · rated 3/10 · July 2025 · Deluxe Double Room

hot water in our room was not hot enough even though we maxed out the heater temperature

Booking.com · rated 10/10 · October 2025 · Deluxe Double Room

Smells and damp

Higher concern

12 of 609 reviews contain a complaint about this.

See the pattern & what to do

12 of 12 classified opinions about this were negative — 100% of these opinions. 11 of those are from the last 730 days. 15 of 609 reviews mention it at all.

5- The toilet smell was AWFUL

Room with bad smell very stuffy

Booking.com · rated 8/10 · July 2025 · Deluxe Double Room

The bad smell is in the room

Booking.com · rated 5/10 · March 2025 · Deluxe Double Room

Insects and pests

Moderate concern

6 of 609 reviews contain a complaint about this.

See the pattern & what to do

6 of 6 classified opinions about this were negative — 100% of these opinions. 6 of those are from the last 730 days. 6 of 609 reviews mention it at all.

biggest issue was a cockroach crawling over me whilst in bed

Booking.com · rated 3/10 · May 2025 · Corner Suites

A lot of mosquitoes

Bed bugs

Booking.com · rated 1/10 · March 2025 · Deluxe Double Room

Reasons guests were glad they booked

The bright spots in guest feedback

Staff and service

244 reviewers praised it, 30 complained · 89% of opinions positive

Read a guest’s words

friendly and helpful staff from the concierge to the reception and house keeping staff

Booking.com · rated 8/10 · January 2026 · Deluxe Twin Room

Breakfast

95 reviewers praised it, 20 complained · 83% of opinions positive

Read a guest’s words

Daily buffet breakfast was really good

Booking.com · rated 9/10 · April 2026 · Deluxe Double Room

Public transport

57 reviewers praised it, 12 complained · 83% of opinions positive

Read a guest’s words

5min walk from sutthisan station

Booking.com · rated 10/10 · February 2026 · Deluxe Double Room

Value for money

36 reviewers praised it, 4 complained · 90% of opinions positive

Read a guest’s words

Good value for money — I would definitely stay here again

Booking.com · rated 10/10 · April 2026 · Deluxe Double Room

Get a feel for the neighbourhood

The world outside the lobby

20 mapped places sit within a five-minute walk. Distances are straight-line, converted to walking time at 80 m per minute with a 25% detour allowance.

Landmarks and transport

  • 7-Eleven1 min walk
  • Lalisa Ratchada 172 min walk
  • La Bonne Cafe2 min walk
  • Sutthisan MRT Station6 min walk
  • Asok5.65 km
  • Siam6.09 km
  • Silom7.61 km
  • Khao San Road8.6 km

Nearest rail: Sutthisan MRT Station

Explore food, transport and everyday essentials nearby

Eating and drinking

Bars5 mapped · 4 within 5 min

Cafés and workspaces

Cafés5 mapped · 3 within 5 min

Getting around

Public transport5 mapped
MRT1 mapped

Exercise

Yoga studios2 mapped · 2 within 5 min
Gyms5 mapped · 2 within 5 min

Green space

Parks1 mapped

Worth knowing about

Late-night venues3 mapped · 2 within 5 min

Within 500 m: Lalisa Ratchada 17 (2 min), Number One Karaoke (2 min), 49karaoke (8 min). Late-night venues this close are worth knowing about if you are a light sleeper.

Turn the findings into a better stay

Confirm these details before booking

Reviews and photos describe other people’s stays. The terms and room assigned to your reservation matter just as much.

For your reservation

  • Exact room category, bed arrangement and maximum occupancy; requests such as a high floor may not be guaranteed.
  • Total price for your dates, including taxes, service fees, breakfast and any deposit.
  • Cancellation deadline, payment timing and whether the rate is refundable.
  • Current opening hours, closures or extra charges for the facilities you need.

Questions raised by this hotel’s evidence

  • Which room locations are quietest, and can a quiet room be guaranteed?
  • Could you share recent photos of the exact room category and bathroom I would book?
  • Is the in-room Wi-Fi currently reliable for video calls, and is a recent speed test available?
  • Are there set hours or restrictions on swimming and pool use?

Observations for specific dates, not a quote

What it costs

These are historical observations, not live availability. Room types, occupancy, taxes and cancellation rules may differ between samples. Check the final total with the provider.

USD 39–51per night on sampled dates · historical observations

See sample dates and recorded rates
USD 392026-10-14 → 2026-10-16booking.com
USD 432026-11-29 → 2026-12-01booking.com
USD 512026-12-29 → 2026-12-31booking.com

Good value when: Likely strongest for budget-conscious stays where guests prioritize price, basic facilities, breakfast, or a quieter location over centrality and larger rooms.

Poor value when: Less attractive when paying for larger or upgraded rooms, expecting a central location, or when deposits, replacement charges, capacity rules, or other additional costs matter.

Short answers

Common questions about STAY Hotel BKK

Is STAY Hotel BKK noisy?

63 of 609 reviews mention noise. Of the 63 reviewers mentioning it, 27 described a problem and 36 described it positively. These are counts of the collected reviews, not all guests. Separately, 3 reviews mention construction or roadworks nearby, 3 of them in the last two years, most recently 2026-03-04.

Jump to the detail

Is STAY Hotel BKK in a good location?

20 mapped places sit within a five-minute walk. The nearest MRT station is Sutthisan MRT Station. 23 reviewers praise how much is walkable from the door.

Jump to the detail

Is breakfast at STAY Hotel BKK worth it?

126 reviews mention breakfast. 95 described it positively and 20 described a problem.

Jump to the detail

How is the Wi-Fi at STAY Hotel BKK?

Only 34 of 609 reviews mention it at all, 28 of them as a complaint — thin evidence either way, which is itself worth knowing if you need to work.

Jump to the detail

Is the pool at STAY Hotel BKK any good?

It scores 6.0/10 here. 77 reviews mention the pool, 24 of them as a complaint. Overall, this is a real indoor pool with attractive design, positive reports, and a relaxing setting. The score is held to 6 because supplied reviews document limited size, cold water, and one explicit cleanliness complaint; the evidence is mixed rather than uniformly strong.

Jump to the detail

How much does STAY Hotel BKK cost per night?

Rates we observed for the listed sample dates ran USD 39 to USD 51 a night, with a midpoint around USD 43. Prices move with dates and room type.

Jump to the detail

Who should not book STAY Hotel BKK?

Light sleepers who require dependable sound insulation.; Remote workers needing reliable Wi-Fi or video calls.; Travelers requiring consistently high maintenance and cleanliness standards.; Serious gym users or lap swimmers..

Jump to the detail

Compare what matters to your stay

Other hotels and focused shortlists

These comparisons use hotels in our analyzed collection. Follow a hotel’s review to check its trade-offs and source coverage.

Compare the Bangkok hotels we have analyzed →

Next step

Not sure this is the right one?

LodgeLens ranks properties against what you personally need — quiet, a real desk, a pool worth using, a specific budget — instead of a single average score. Tell us what matters and we will send a shortlist for your dates.

Build my shortlist

What supports this review

Read with these limitations

609 reviews analyzed across 8 languages. Latest guest review: September 2026. 351 reviews from the last 12 months. Analysis: September 2026. How our analysis works

Sample dates: Oct 2023–Sept 2026. Average stay rating 8.4/10, normalized across sources. The latest 12 months average +0.2 points versus the full sample; changing guests and sources can affect this.

  • No written Google reviews were collected.
  • Some review sources are missing or need refreshing.
Review sources, sample sizes and collection dates
Booking.com438 reviews collectedSource collected · September 2026
Google0 reviews collected · 1,075 advertised by sourceReview evidence unavailable · September 2026
Agoda171 reviews collectedSource collected · September 2026

Our sample is not every review or every stay. Missing evidence does not establish that a facility is absent or a problem is resolved.

How this page was made

We hold 609 reviews for this property and analyzed 609 reviews across 8 languages. Text matching and AI interpretation can miss nuance, sarcasm or translations. Repeated experiences, larger samples and independent sources are more useful than a single vivid quote.

Quotes, however, are only ever drawn from the 307 English reviews. Machine-translating a guest’s sentence would change their original wording.

We count mentions using text patterns. Complaints can come from a reviewer’s “disliked” field or negative wording in their review. These counts describe the reviews we hold, not the proportion of all guests who experienced an issue. “Recent” means the last 730 days.

Scores, section explanations and photo descriptions come from a model reading the source material using AI, last run 30 September 2026. Published photos may be old, staged or incomplete; AI cannot measure a room or verify a facility is currently open. Nearby places are mapped within 1500 m; walking times are estimates, not checked routes. Prices are observations for sample dates and will move.

We link to a review or its source page when an address is available. Source, rating, and month accompany quotes to help you locate them. Some links open a collection of reviews rather than the individual quote.