Da Nang / The stay, beyond the listing

Thè HEM Hotel and Apartment

89 Thu Khoa Huan

The LodgeLens take

Check the sleep and noise findings before booking

A good-value apartment-style stay with spacious, comfortable rooms, strong staff feedback, reliable-looking connectivity and an excellent walkable location. The central decision risk is sleep: construction and soundproofing complaints are substantial and recent. Bathrooms, housekeeping and shared facilities also show uneven performance.

Worth checking: 46 of the 623 reviews in our sample contain a complaint about construction and roadworks. See the evidence

Published property photos · may not show current condition

Published photos, not an inspection. Confirm the exact room and current facilities.

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Seen from USD 48 a night on sample dates

Useful findings, with limits Guest feedback here comes from Booking.com only.See coverage & dates ↗

Who it may suit

  • Travelers prioritizing spacious apartment-style rooms and kitchens
  • Beach-oriented travelers who value walkable restaurants and everyday services
  • Longer stays and budget-conscious guests when studio rates are near the lower observed price
  • Travelers who value friendly staff and in-room work tables

Strongest: Price and value 8.5, Cleanliness and condition 8.0, Location and getting around 8.0

Think twice if

  • Light sleepers or travelers needing reliably quiet daytime and nighttime conditions
  • Guests seeking a large lap pool or substantial training gym
  • Travelers requiring consistently strong housekeeping, plumbing and hot-water performance
  • Guests needing rail-based public transport access

Weakest: Sleep and noise 4.5, Pool 6.0, Gym 6.0

If it sounds right

Check your dates

We observed USD 48–66 a night on sample dates. Live prices move with the calendar.

We may earn a commission if you book through these links. Commission does not affect our analysis or scores.

Compare the same room, dates and guest count. Check taxes, breakfast and cancellation terms before paying.

Choose the room, not just the hotel

A little care here can change your stay.

Compare the room labels attached to guest reviews. Samples vary; a higher stay rating alone does not prove a better room. Check the exact bed, layout and inclusions before paying.

Most reviewed room194 reviews

Studio with Window

9.7 /10Average stay rating
20 / 194Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option154 reviews

Deluxe Studio

9.5 /10Average stay rating
11 / 154Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option124 reviews

Premier Studio with Window

9.4 /10Average stay rating
5 / 124Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option60 reviews

One-Bedroom Apartment with Balcony

9.2 /10Average stay rating
7 / 60Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option47 reviews

One-Bedroom Apartment with Bathtub

8.6 /10Average stay rating
7 / 47Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample14 reviews

Two-Bedroom Deluxe Apartment with Bathtub

9.1 /10Average stay rating
0 / 14Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample12 reviews

Premier Studio with Bathtub

7.8 /10Average stay rating
4 / 12Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample9 reviews

One-Bedroom Family Apartment

9.4 /10Average stay rating
4 / 9Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample9 reviews

Executive Suite

5.8 /10Average stay rating
3 / 9Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Make the room request specific

A useful note for the hotel

Select a room above, then copy an enquiry to use before booking. Nothing is sent from this page.

Preview the enquiry

No room selected. The enquiry will ask about the hotel generally.

A closer look, on your terms

What matters for your stay?

Choose a priority to focus the review. Scores are our AI-assisted evidence assessments out of 10, separate from hotel stars and provider ratings.

11 topics · open any evidence panel for guest quotes, photos and how the score was formed.

Will you actually sleep here?

Sleep and noise

4.5/10

154 reviews about this · analyzed Oct 2026.

Sleep is the weak spot: comfortable beds and pillows help, but soundproofing is poor.

Check before bookingConstruction noise has caused early-morning and daytime sleep disruption.

Guest evidence & score details

Sleep is the weak spot: comfortable beds and pillows help, but soundproofing is poor. Guests mention construction, hallway, lift, neighboring-room, and outside noise, sometimes early in the morning. Light sleepers should choose carefully or request a quieter room.

  • Bed comfortguest review evidence
    8.5
  • Soundproofingguest review evidence
    3.5
  • Pillowsguest review evidence
    8.0
  • Blackoutphotos and reviews
    7.0
Noise87 reviews
41 disliked44 likedlast mentioned Oct 2026
Beds and pillows73 reviews
13 disliked59 likedlast mentioned Oct 2026
Construction and roadworks8%
raised by 50 of 623last Oct 2026

Guests reporting this gave the whole stay 7.93/10 on average.

Soundproofing between roomsunder 1%
raised by 6 of 623last Jun 2026

Those who complained rated the whole stay 3.8/10 on average.

What guests liked

the room was remarkably quiet

Booking.com · rated 9/10 · May 2026 · Deluxe Studio

extremely comfortable bed and good breakfast selection!

Booking.com · rated 9/10 · August 2026 · Premier Studio with Window

What guests complained about

incredibly loud construction work happening in the hotel every morning throughout our stay

Booking.com · rated 6/10 · August 2026 · Executive Suite

it’s basically walking across a construction site with huge noises and dust without covering as they’re building a third building next to these two buildings

Booking.com · rated 7/10 · January 2026 · Premier Studio with Window
How we got to 4.5
Supports the score
  • Many supplied reviews describe quiet surroundings and comfortable beds.
  • Beds and pillows are more often praised than criticized in the stored corpus.
  • Curtains are visible in supplied room photographs.
Pulls the score down
  • Construction noise has caused early-morning and daytime sleep disruption.
  • Soundproofing complaints include neighboring-room, hallway, lift and outside noise.
  • The supplied evidence does not establish blackout effectiveness.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

What are the rooms actually like?

Rooms

7.0/10

192 reviews about this · 54 photos available · analyzed Oct 2026.

Rooms are generally spacious, comfortable, and often come with good views. Beds get plenty of praise, though some guests find them very hard. Bathrooms are the main drawback, with privacy and occasional maintenance concerns.

Guest evidence & score details
Room size89 reviews
5 disliked84 likedlast mentioned Oct 2026
Beds and pillows73 reviews
13 disliked59 likedlast mentioned Oct 2026
Views57 reviews
18 disliked39 likedlast mentioned Oct 2026
Bathrooms51 reviews
28 disliked21 likedlast mentioned Aug 2026

What guests liked

The room was spacious and comfortable and the secure underground parking was useful for us

Booking.com · rated 9/10 · September 2026 · Studio with Window

extremely comfortable bed and good breakfast selection!

Booking.com · rated 9/10 · August 2026 · Premier Studio with Window

What guests complained about

the bed is very very hard

Booking.com · rated 10/10 · August 2026 · Premier Studio with Window

There is a door INSIDE our bathroom that could be opened easily from the other side by guests next door

Booking.com · rated 7/10 · January 2026 · Premier Studio with Window

Is it clean and well kept?

Cleanliness and condition

8.0/10

184 reviews about this · analyzed Oct 2026.

The hotel is usually clean, modern, and well kept.

Check before bookingSupplied reviews document isolated but serious cleaning failures, including dirt, garbage in a bathtub, superficial follow-up cleaning, pests, odors, and skipped cleaning.

Guest evidence & score details

The hotel is usually clean, modern, and well kept. Guests praise spotless rooms, but isolated reports describe skipped cleaning, pests, smells, plumbing issues, and tired areas. It suits travelers who want a contemporary room but can tolerate occasional inconsistencies.

  • Cleanlinessguest review evidence
    8.0
  • Room upkeepguest review evidence
    7.0
  • Feels currentfrom the photos
    8.0
Cleanliness163 reviews
10 disliked152 likedlast mentioned Oct 2026
Plumbing, drainage and hot water3%
raised by 21 of 623last Aug 2026

Guests reporting this gave the whole stay 7.36/10 on average.

Smells and dampunder 1%
raised by 6 of 623last Mar 2026

Those who complained rated the whole stay 5.5/10 on average.

Insects and pestsunder 1%
raised by 6 of 623last Jun 2026

Guests reporting this gave the whole stay 7.33/10 on average.

What guests liked

The hotel was very clean

Booking.com · rated 10/10 · September 2026 · Premier Studio with Window

What guests complained about

and the cleaning staff skipped cleaning our room for several days

Booking.com · rated 6/10 · August 2026 · Executive Suite

The room was looking a little tired in places

Booking.com · rated 9/10 · September 2026 · Studio with Window
How we got to 8.0
Supports the score
  • Many supplied reviews describe rooms as clean, very clean, or spotless.
  • Recent reviews describe the property as modern, new, clean, and well-maintained.
  • Room photographs show contemporary furnishings and intact-looking finishes, though photography cannot establish cleanliness or wear.
Pulls the score down
  • Supplied reviews document isolated but serious cleaning failures, including dirt, garbage in a bathtub, superficial follow-up cleaning, pests, odors, and skipped cleaning.
  • Some reviews report plumbing, drainage, hot-water, and minor wear issues.
  • Corpus statistics are lexicon-detected lower bounds and are not prevalence estimates.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Do the staff fix things when they go wrong?

Staff and service

7.5/10

340 reviews about this · 2 photos available · analyzed Oct 2026.

Staff are usually friendly and attentive, and check-in is often smooth. When things go wrong, follow-through is less consistent, with some complaints about housekeeping and individual staff interactions. Most guests should find the service welcoming, but do not expect flawless problem solving.

Guest evidence & score details
  • Friendlinessguest review evidence
    9.0
  • Responsivenessguest review evidence
    7.0
  • Check-inguest review evidence
    7.5
  • Problem solvingguest review evidence
    6.5
Staff and service332 reviews
24 disliked305 likedlast mentioned Oct 2026
Check-in and check-out30 reviews
6 disliked23 likedlast mentioned Sept 2026
Housekeeping15 reviews
5 disliked10 likedlast mentioned Sept 2026

What guests liked

Staff were very friendly and attentive

Booking.com · rated 9/10 · March 2026 · Two-Bedroom Deluxe Apartment with Bathtub

Check-in was smooth

Booking.com · rated 9/10 · July 2026 · Executive Suite

What guests complained about

Staff seemed off and was trying to rip me off for extra money for a face wash cloth they couldn’t find that they had to be told several times its location very petty

Booking.com · rated 5/10 · May 2026 · One-Bedroom Apartment with Bathtub

the first staff in the reception that helped me to check in was not friendly at all

Booking.com · rated 7/10 · January 2026 · Premier Studio with Window

Is breakfast worth booking?

Breakfast and dining

7.4/10

229 reviews about this · 3 photos available · analyzed Oct 2026.

Breakfast is generally worth booking for its variety and fresh Asian options.

Check before bookingSome supplied guests describe the breakfast as limited, basic, average, or not good.

Guest evidence & score details

Breakfast is generally worth booking for its variety and fresh Asian options. Some guests find it limited or basic, and vegetarian choices and labeling could be better. It is a good convenience for most travelers, rather than a standout dining experience.

Breakfast208 reviews
31 disliked175 likedlast mentioned Oct 2026
On-site restaurant and bar25 reviews
2 disliked23 likedlast mentioned Sept 2026
Coffee23 reviews
2 disliked20 likedlast mentioned Oct 2026

What guests liked

The breakfast was huge with lots of options including vegetarian

Booking.com · rated 10/10 · April 2026 · Deluxe Studio

The sweet Vietnamese ice coffee was soooo good too :-) Also thanks to Kim

Booking.com · rated 10/10 · January 2025 · Premier Studio with Window

What guests complained about

The breakfast options was small and limited

Booking.com · rated 8/10 · February 2026 · Two-Bedroom Deluxe Apartment with Bathtub

very limited equipment and not suitable for cooking By breakfast you can drink only weak tea and filter coffee By pool are only 2 sun-beds and no towels

Booking.com · rated 7/10 · August 2024 · Studio with Window
How we got to 7.4
Supports the score
  • Breakfast is described by supplied guests as varied, fresh, and generally good.
  • The dining room is visibly furnished with multiple tables and a bar.
  • Asian breakfast items are documented, including dumplings and noodles.
Pulls the score down
  • Some supplied guests describe the breakfast as limited, basic, average, or not good.
  • Vegetarian choices and labeling are documented as needing improvement.
  • Crowding and queue conditions are not established by the supplied evidence.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is the pool as good as the photos?

Pool

6.0/10

101 reviews about this · 4 photos available · analyzed Oct 2026.

The rooftop pool is attractive mainly for its city, panoramic, and sea views.

Check before bookingMultiple supplied reviews describe the pool as very small or smaller than expected.

Guest evidence & score details

The rooftop pool is attractive mainly for its city, panoramic, and sea views. Guests often enjoy it, but the pool and lounging area are small, with limited chairs and some maintenance concerns. It works for a quick dip or sunset break, not for spending a full pool day.

  • Viewfrom 4 photos
    8.0
  • Cleanlinessguest review evidence
    6.0
  • Spaceguest review evidence
    4.0
  • Matches the photosphotos checked against reviews
    7.0
Pool101 reviews
27 disliked73 likedlast mentioned Oct 2026

What guests liked

The pool area was a great place to relax

Booking.com · rated 9/10 · May 2026 · Deluxe Studio

What guests complained about

The pool decking was in need of repair and a few more deck chairs to Sit on would make it more comfortable

Booking.com · rated 10/10 · August 2026 · One-Bedroom Family Apartment
How we got to 6.0

A genuine rooftop outdoor pool with attractive city views and positive cleanliness and experience comments merits a mid-range score. The score is reduced by several supplied reports of a very small pool, limited seating, restricted access when busy, and recent maintenance concerns. Retrieved reviews are relevance-selected, not representative; corpus statistics are lower-bound detections rather than prevalence estimates.

Supports the score
  • Rooftop outdoor pool is documented.
  • Guests mention city, panoramic, and sea views.
  • Several supplied reviews describe the pool as clean, lovely, or beautiful.
Pulls the score down
  • Multiple supplied reviews describe the pool as very small or smaller than expected.
  • Lounger capacity appears limited in guest reports.
  • Recent guest feedback mentions maintenance needs and insufficient space.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

How well placed is it, really?

Location and getting around

8.0/10

90 reviews about this · analyzed Oct 2026.

The location is a strong point: restaurants, cafés, shops, pharmacies, and the beach are walkable, with easy ride-hailing.

Check before bookingRecent reviews document disruptive construction noise nearby and, in one case, difficult access across a construction area.

Guest evidence & score details

The location is a strong point: restaurants, cafés, shops, pharmacies, and the beach are walkable, with easy ride-hailing. The hotel sits in a quieter side street, though construction can disrupt that advantage. The small alley entrance may also be tricky to find.

  • Walkabilitymeasured from the map
    8.8
  • Sightseeing accessmeasured from the map
    8.3
  • Taxi convenienceguest review evidence
    8.5
  • Neighbourhood quietguest review evidence
    4.8
Walking distance to things66 reviews
2 disliked64 likedlast mentioned Oct 2026
Feeling safe26 reviews
7 disliked19 likedlast mentioned Sept 2026
Taxis and ride-hailing8 reviews
0 disliked8 likedlast mentioned Jul 2026
Public transport2 reviews
0 disliked2 likedlast mentioned Aug 2025

What guests liked

it’s just a short walk from the beach and plenty of restaurants

Booking.com · rated 9/10 · May 2026 · Deluxe Studio

transportation options by the hotel were incredibly reasonable (even compared to Grab)

Booking.com · rated 10/10 · April 2024 · Studio with Window

What guests complained about

We needed to walk across the lane to the first building for reception

Booking.com · rated 7/10 · January 2026 · Premier Studio with Window

Huge security concerns

Booking.com · rated 7/10 · January 2026 · Premier Studio with Window
How we got to 8.0

8.0/10: Location strengths are well documented: walkability, beach and restaurant access, nearby everyday services, a quieter side-street setting and convenient ride-hailing. The score is materially reduced by specific recent construction-noise and access reports, plus an alley entrance that may be harder to find. Retrieved reviews are not representative, and no complete prevalence estimate is made.

Supports the score
  • Strong walkability to restaurants, cafés, shops, pharmacies and the beach.
  • Quiet side-street setting while remaining close to main streets.
  • Ride-hailing access is described positively.
Pulls the score down
  • Recent reviews document disruptive construction noise nearby and, in one case, difficult access across a construction area.
  • The entrance is in a small alley and may be harder to find.
  • No BTS or MRT station is identified within the supplied area data.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Can you work or take calls from the room?

Wi-Fi

8.0/10

6 reviews about this · analyzed Oct 2026.

Wi-Fi is usually fast and suitable for work or calls.

Check before bookingOne supplied review describes the Wi-Fi as disastrous, so reliability is not fully consistent.

Guest evidence & score details

Wi-Fi is usually fast and suitable for work or calls. One guest reports a disastrous connection, so reliability is not guaranteed in every room. It is a good choice for most remote workers, but keep a backup connection if connectivity is essential.

  • Reliabilityguest review evidence
    8.0
  • Video callsguest review evidence
    7.0
Wi-Fi and internet6 reviews
0 disliked6 likedlast mentioned May 2026

What guests liked

WIFI fastest I’ve ever seen

Booking.com · rated 10/10 · February 2024 · Studio with Window
How we got to 8.0

8/10. Internet is advertised, and supplied reviews mostly support good connectivity, including recent praise. The score is reduced by one explicit severe complaint and the absence of speed tests or direct video-call confirmation.

Supports the score
  • Wi-Fi is listed as an available internet service.
  • Supplied reviews describe Wi-Fi as good and exceptionally fast.
  • No measured download or upload speeds were supplied.
Pulls the score down
  • One supplied review describes the Wi-Fi as disastrous, so reliability is not fully consistent.
  • The retrieved reviews are relevance-selected and cannot establish prevalence.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is the desk usable for a working day?

Working from the room

7.0/10

11 reviews about this · 6 photos available · analyzed Oct 2026.

Rooms generally provide a usable table or desk, and guests praise having space to work.

Check before bookingChair ergonomics, outlet placement, monitor suitability, and desk dimensions are not established.

Guest evidence & score details

Rooms generally provide a usable table or desk, and guests praise having space to work. Chair comfort, outlets, desk size, and natural light are not well established, while isolated cleanliness concerns exist. It suits laptop work for shorter periods more than a full ergonomic workday.

  • Chairfrom 6 photos
    5.0
  • Natural lightfrom 6 photos
    6.0
Wi-Fi and internet6 reviews
0 disliked6 likedlast mentioned May 2026
Desk and working space5 reviews
2 disliked3 likedlast mentioned Apr 2026

What guests liked

WIFI fastest I’ve ever seen

Booking.com · rated 10/10 · February 2024 · Studio with Window

What guests complained about

There was visible dirt on the desk and in the corners

Booking.com · rated 1/10 · March 2026 · Executive Suite
How we got to 7.0

7/10: Multiple images document usable desks or tables, and one supplied review explicitly praises a working table. The score is reduced because desk dimensions, outlet access, chair ergonomics, and monitor suitability are unverified; corpus statistics also record two desk/working-space complaints among detected mentions. The retrieved reviews are relevance-selected rather than representative.

Supports the score
  • Workspaces with tables or desks are documented in multiple room images.
  • A supplied review specifically praises having a table for working.
  • Laptop use is visibly supported in representative room images.
Pulls the score down
  • Chair ergonomics, outlet placement, monitor suitability, and desk dimensions are not established.
  • Natural-light evidence is mixed and photography may not represent typical conditions.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is there anywhere to train?

Gym

6.0/10

13 reviews about this · 1 photos available · analyzed Oct 2026.

There is a gym, but it is a modest facility rather than a serious training space.

Check before bookingA supplied review describes the gym as very small and without a treadmill.

Guest evidence & score details

There is a gym, but it is a modest facility rather than a serious training space. Guests mention useful cardio equipment and daylight, while others report limited size, renovation needs, or faulty air conditioning. It is fine for a basic workout, not for equipment-heavy routines.

Gym13 reviews
6 disliked6 likedlast mentioned Oct 2026

What guests complained about

The gym's air conditioning wasn't working

Booking.com · rated 6/10 · August 2026 · Executive Suite
How we got to 6.0

A compact fitness center with visible cardio and free-weight equipment and strong daylight is documented. The score is moderated by guest reports that it is very small, lacked a treadmill during one stay, had nonworking air conditioning during another, and needed renovation. The retrieved reviews are relevance-selected rather than representative.

Supports the score
  • Fitness center is listed.
  • Visible ocean-facing windows provide substantial daylight and outlook.
  • Visible equipment includes a treadmill, stationary bike, and dumbbells.
Pulls the score down
  • A supplied review describes the gym as very small and without a treadmill.
  • A recent review reports that the gym air conditioning was not working.
  • A recent review says the gym needs renovation.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is it worth the money?

Price and value

8.5/10

27 reviews about this · analyzed Oct 2026.

The hotel generally offers good value, especially for travelers prioritizing spacious rooms, location, and friendly service. Noise, construction, and occasional room issues can make the price feel less worthwhile. It is best value when rates are reasonable and you are not especially sensitive to disruption.

Guest evidence & score details
Value for money27 reviews
3 disliked24 likedlast mentioned Sept 2026

What guests liked

good value for money

Booking.com · rated 8/10 · August 2026 · Studio with Window

What guests complained about

leaked It was too noisy early morning and evening The window opened up on to a wall 3 feet away no view except wall Far to pricey We found another place closer to beach which was brand new and half the price of The Hem Don’t recommend this place at half…

Booking.com · rated 4/10 · March 2024 · Studio with Window

Patterns in the reviews we analyzed

What to check before you commit

Patterns from 623 analyzed reviews. Use them to ask better questions: review counts are not a prediction of your stay, and text interpretation can miss nuance.

Construction and roadworks

Higher concern

46 of 623 reviews contain a complaint about this.

See the pattern & what to do

46 of 50 classified opinions about this were negative — 92% of these opinions. 41 of those are from the last 730 days. 50 of 623 reviews mention it at all.

Construction and renovation activity is documented recently, including loud work inside and beside the hotel.

it’s basically walking across a construction site with huge noises and dust without covering as they’re building a third building next to these two buildings

Booking.com · rated 7/10 · January 2026 · Premier Studio with Window

incredibly loud construction work happening in the hotel every morning throughout our stay

Booking.com · rated 6/10 · August 2026 · Executive Suite

Had some very loud construction going on at the building till 9pm

Booking.com · rated 7/10 · January 2026 · Premier Studio with Window
What you can do about it
  • Request a room away from construction-facing sides.
  • Avoid rooms beside the lift, hallway or dining area.
  • Ask for a room away from connecting doors and neighboring rooms.
  • Confirm current construction status and expected working hours before booking.

Noise

Higher concern

41 of 623 reviews contain a complaint about this.

See the pattern & what to do

41 of 85 classified opinions about this were negative — 48% of these opinions. 35 of those are from the last 730 days. 87 of 623 reviews mention it at all.

incredibly loud construction work happening in the hotel every morning throughout our stay

Booking.com · rated 6/10 · August 2026 · Executive Suite

Was a bit noisy in our room as we could hear a lot of activity outside and f our room although this is no fault of the hotel

Booking.com · rated 8/10 · February 2026 · Studio with Window

Cleaning staff can be noisy

Booking.com · rated 8/10 · September 2026 · Deluxe Studio

Plumbing, drainage and hot water

Moderate concern

14 of 623 reviews contain a complaint about this.

See the pattern & what to do

14 of 21 classified opinions about this were negative — 67% of these opinions. 10 of those are from the last 730 days. 21 of 623 reviews mention it at all.

The hot water in the room ran out after a few seconds and only ran at room temparature after that

Booking.com · rated 10/10 · February 2025 · Premier Studio with Window

The drain in the showroom gets stuck every single time I or my mom showered and water flowing down along the bathroom door so there is always a lot of water outside the shower room and we had to use bath towels to wet the floor in order to avoid sliding

Booking.com · rated 8/10 · February 2024 · One-Bedroom Apartment with Bathtub

Also the hot water in the shower would only stay hot for 2 mins before gradually getting colder the longer it was on

Booking.com · rated 9/10 · December 2024 · Studio with Window

Insects and pests

Moderate concern

6 of 623 reviews contain a complaint about this.

See the pattern & what to do

6 of 6 classified opinions about this were negative — 100% of these opinions. 5 of those are from the last 730 days. 6 of 623 reviews mention it at all.

There were a lot of tiny ants in the kitchen

Booking.com · rated 8/10 · September 2025 · Deluxe Studio

Mosquitoes in the room

Booking.com · rated 9/10 · June 2026 · Premier Studio with Window

There were a lot of mosquitos

Booking.com · rated 10/10 · August 2025 · One-Bedroom Family Apartment

Smells and damp

Lower concern

6 of 623 reviews contain a complaint about this.

See the pattern & what to do

6 of 6 classified opinions about this were negative — 100% of these opinions. 4 of those are from the last 730 days. 6 of 623 reviews mention it at all.

The bathroom had a very unpleasant smell

Booking.com · rated 4/10 · July 2025 · Premier Studio with Bathtub

and there was a noticeable musty odor from both the towels and the bed

Booking.com · rated 1/10 · March 2026 · Executive Suite

the smell made its way into the hotel which wasn’t nice

Booking.com · rated 9/10 · March 2025 · Deluxe Studio

Reasons guests were glad they booked

The bright spots in guest feedback

Staff and service

305 reviewers praised it, 24 complained · 93% of opinions positive

Read a guest’s words

Staff were very friendly and attentive

Booking.com · rated 9/10 · March 2026 · Two-Bedroom Deluxe Apartment with Bathtub

Breakfast

175 reviewers praised it, 31 complained · 85% of opinions positive

Read a guest’s words

The breakfast was huge with lots of options including vegetarian

Booking.com · rated 10/10 · April 2026 · Deluxe Studio

Cleanliness

152 reviewers praised it, 10 complained · 94% of opinions positive

Read a guest’s words

The hotel was very clean

Booking.com · rated 10/10 · September 2026 · Premier Studio with Window

Room size

84 reviewers praised it, 5 complained · 94% of opinions positive

Read a guest’s words

The room was spacious and comfortable and the secure underground parking was useful for us

Booking.com · rated 9/10 · September 2026 · Studio with Window

Pool

73 reviewers praised it, 27 complained · 73% of opinions positive

Read a guest’s words

The pool area was a great place to relax

Booking.com · rated 9/10 · May 2026 · Deluxe Studio

Get a feel for the neighbourhood

The world outside the lobby

32 mapped places sit within a five-minute walk. Distances are straight-line, converted to walking time at 80 m per minute with a 25% detour allowance.

Landmarks and transport

  • Voi's Kitchen 10.025 km
  • Nhà thuốc Pharmacity0.107 km
  • CRAFT Café0.15 km
  • GOPI MART - Nguyễn Văn Thoại0.178 km
  • Karaoke Gold0.256 km
  • Suvarnabhumi Airport846.91 km
  • Don Mueang Airport853.93 km
  • Asok864.65 km

We have no confirmed rail or metro station in this map sample. Check the public-transport places below and verify the route to your destinations.

Explore food, transport and everyday essentials nearby

Eating and drinking

Restaurants5 mapped · 5 within 5 min
Bars5 mapped · 4 within 5 min

Cafés and workspaces

Cafés5 mapped · 5 within 5 min
Coworking5 mapped

Everyday essentials

Laundry5 mapped · 5 within 5 min
Pharmacies5 mapped · 2 within 5 min
Convenience5 mapped · 3 within 5 min
Groceries5 mapped · 4 within 5 min
Shopping4 mapped · 1 within 5 min

Getting around

Public transport5 mapped · 1 within 5 min

Exercise

Yoga studios5 mapped · 1 within 5 min
Gyms5 mapped · 1 within 5 min

Worth knowing about

Late-night venues5 mapped · 1 within 5 min

Within 500 m: Karaoke Gold (4 min), Karaoke Rin Rin (6 min), Karaoke Anh Ca (6 min), REALITY (6 min). Late-night venues this close are worth knowing about if you are a light sleeper.

Turn the findings into a better stay

Confirm these details before booking

Reviews and photos describe other people’s stays. The terms and room assigned to your reservation matter just as much.

For your reservation

  • Exact room category, bed arrangement and maximum occupancy; requests such as a high floor may not be guaranteed.
  • Total price for your dates, including taxes, service fees, breakfast and any deposit.
  • Cancellation deadline, payment timing and whether the rate is refundable.
  • Current opening hours, closures or extra charges for the facilities you need.

Questions raised by this hotel’s evidence

  • Which room locations are quietest, and can a quiet room be guaranteed?
  • Are the rooftop pool and loungers available to every guest, and what are the operating hours?
  • What are the bunk-bed dimensions, and can the sleeping area be separated from the living space?
  • Which cooking equipment and tableware are supplied in the kitchen?

Observations for specific dates, not a quote

What it costs

These are historical observations, not live availability. Room types, occupancy, taxes and cancellation rules may differ between samples. Check the final total with the provider.

USD 48–66per night on sampled dates · historical observations

See sample dates and recorded rates
USD 482026-10-26 → 2026-10-28booking.com
USD 482026-12-11 → 2026-12-13booking.com
USD 662027-01-10 → 2027-01-12booking.com

Good value when: Likely strongest for studio or longer stays when rates are around 48.20 USD per night, especially when guests use the included or complimentary facilities described in reviews.

Poor value when: Value is less clear when rates rise to 65.725 USD per night, or when room condition, breakfast limitations, construction, or amenity problems materially reduce the experience.

Short answers

Common questions about Thè HEM Hotel and Apartment

Is Thè HEM Hotel and Apartment noisy?

87 of 623 reviews mention noise. Of the 87 reviewers mentioning it, 41 described a problem and 44 described it positively. These are counts of the collected reviews, not all guests. Separately, 50 reviews mention construction or roadworks nearby, 45 of them in the last two years, most recently 2026-10-09.

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Is there construction near Thè HEM Hotel and Apartment?

50 collected reviews mention construction, roadworks or building work, first on 2024-06-17 and most recently on 2026-10-09. 46 described it as a complaint. This historical evidence does not establish whether work is continuing today.

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Is Thè HEM Hotel and Apartment in a good location?

32 mapped places sit within a five-minute walk. No rail or metro station was identified in the mapped data. Check public transport and practical routes before booking. 64 reviewers praise how much is walkable from the door.

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Is breakfast at Thè HEM Hotel and Apartment worth it?

208 reviews mention breakfast. 175 described it positively and 31 described a problem.

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How is the Wi-Fi at Thè HEM Hotel and Apartment?

Only 6 of 623 reviews mention it at all, 0 of them as a complaint — thin evidence either way, which is itself worth knowing if you need to work.

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Is the pool at Thè HEM Hotel and Apartment any good?

It scores 6.0/10 here. 101 reviews mention the pool, 27 of them as a complaint. A genuine rooftop outdoor pool with attractive city views and positive cleanliness and experience comments merits a mid-range score. The score is reduced by several supplied reports of a very small pool, limited seating, restricted access when busy, and recent maintenance concerns. Retrieved reviews are relevance-selected, not representative; corpus statistics are lower-bound detections rather than prevalence estimates.

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How much does Thè HEM Hotel and Apartment cost per night?

Rates we observed for the listed sample dates ran USD 48 to USD 66 a night, with a midpoint around USD 48. Prices move with dates and room type.

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Who should not book Thè HEM Hotel and Apartment?

Light sleepers or travelers needing reliably quiet daytime and nighttime conditions; Guests seeking a large lap pool or substantial training gym; Travelers requiring consistently strong housekeeping, plumbing and hot-water performance; Guests needing rail-based public transport access.

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Working while you stay

Places to work near Thè HEM Hotel and Apartment

Reviewed coworking spaces and work-friendly cafés within 3 km in a straight line. Check the actual journey, opening hours and any day-pass or laptop rules before you go.

Danasol

Coworking space · 290 m away · LodgeLens rating 7.5/10

Danasol is a credible café-coworking choice for a working day, especially if you want to combine meals with a properly equipped upstairs workspace.

Read the review →

HIVE

Coworking space · 910 m away · LodgeLens rating 7.4/10

HIVE is worth a trial day if your priority is a properly equipped workstation, especially before committing to a dedicated Focus-area desk for a month.

Read the review →

See the best coworking spaces in Da Nang →

Same neighbourhood, different stay

Other reviewed hotels near Thè HEM Hotel and Apartment

Hotels we have analysed within about 1.5 km in a straight line. Compare the trade-offs before you choose.

Risemount Premier Resort Da Nang

Under 100 m away · strongest: staff and service 8.0/10

A good location-led stay with spacious, attractive rooms, strong service and breakfast, but meaningful risks around noise, maintenance, cleanliness consistency, gym usability and Wi-Fi reliability.

Read the review →

Estrella Boutique Hotel

110 m away · strongest: location and getting around 8.0/10

A good-value, well-located hotel with attractive rooms, usable workspaces, friendly service, and a scenic rooftop pool.

Read the review →

Halina Hotel and Apartment

500 m away · strongest: location and getting around 8.5/10

A well-located, good-value beach-area hotel with notably friendly service, comfortable beds, rooftop views and a pleasant pool.

Read the review →

Jolia Hotel Danang Beach

580 m away · strongest: staff and service 8.0/10

A good-value, well-located stay with spacious rooms and notably friendly service, but meaningful uncertainty around sleep, maintenance, cleanliness, and rooftop facilities.

Read the review →

Compare what matters to your stay

Other hotels and focused shortlists

These comparisons use hotels in our analyzed collection. Follow a hotel’s review to check its trade-offs and source coverage.

Compare the Da Nang hotels we have analyzed →

Next step

Not sure this is the right one?

LodgeLens ranks properties against what you personally need — quiet, a real desk, a pool worth using, a specific budget — instead of a single average score. Tell us what matters and we will send a shortlist for your dates.

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What supports this review

Read with these limitations

623 reviews analyzed across 8 languages. Latest guest review: October 2026. 185 reviews from the last 12 months. Analysis: October 2026. How our analysis works

Sample dates: Jan 2024–Oct 2026. Average stay rating 9.3/10, normalized across sources. The latest 12 months average -0.0 points versus the full sample; changing guests and sources can affect this.

  • No written Google reviews were collected.
  • No written Agoda reviews were collected.
  • Guest feedback comes from one review provider.
  • Some review sources are missing or need refreshing.
Review sources, sample sizes and collection dates
Booking.com623 reviews collectedSource collected · October 2026
Google0 reviews collected · 690 advertised by sourceReview evidence unavailable · October 2026
Agoda0 reviews collectedReview evidence unavailable · collection date unavailable

Our sample is not every review or every stay. Missing evidence does not establish that a facility is absent or a problem is resolved.

How this page was made

We hold 623 reviews for this property and analyzed 623 reviews across 8 languages. Text matching and AI interpretation can miss nuance, sarcasm or translations. Repeated experiences, larger samples and independent sources are more useful than a single vivid quote.

Quotes, however, are only ever drawn from the 207 English reviews. Machine-translating a guest’s sentence would change their original wording.

We count mentions using text patterns. Complaints can come from a reviewer’s “disliked” field or negative wording in their review. These counts describe the reviews we hold, not the proportion of all guests who experienced an issue. “Recent” means the last 730 days.

Scores, section explanations and photo descriptions come from a model reading the source material using AI, last run 11 October 2026. Published photos may be old, staged or incomplete; AI cannot measure a room or verify a facility is currently open. Nearby places are mapped within 1500 m; walking times are estimates, not checked routes. Prices are observations for sample dates and will move.

We link to a review or its source page when an address is available. Source, rating, and month accompany quotes to help you locate them. Some links open a collection of reviews rather than the individual quote.