Most reviewed room1576 reviews
Standard Queen Room
8.1 /10Average stay rating
58 / 1576Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Kuala Lumpur / The stay, beyond the listing
Urban Living Residence
Jalan ilmu off Jalan Universiti
The LodgeLens take
Check the wi-fi findings before booking
A reasonably priced, well-located option with attractive but inconsistent rooms and useful nearby cafés and restaurants. The main risks are noise, cleanliness and maintenance problems, unreliable Wi-Fi, inconsistent service, and uncertain pool and gym availability.
Worth checking: 53 of the 2503 reviews in our sample contain a complaint about plumbing, drainage and hot water. See the evidence
2,503 reviews analyzed · 2 sourcesUpdated Oct 2026
Published property photos · may not show current condition
The roomThe rooms are mixed rather than consistently impressive.The night’s sleepSleep is a gamble: the beds and pillows are generally comfortable, but soundproofing is a clear weakness.The locationThe location is convenient for nearby cafés, shops, the University of Malaya, and taxis, but less convenient for central Kuala Lumpur and rail travel.
Seen from USD 36 a night on sample dates
Useful findings, with limits Review dates and source coverage affect how much weight to give these findings.See coverage & dates ↗
Who it may suit
- Short stays where low price and nearby food options matter
- University of Malaya visitors
- Travellers comfortable using Grab and accepting variable room and facility conditions
- Families seeking a basic pool rather than a resort-style facility
Strongest: Location and getting around 7.0, Price and value 6.5, Rooms 5.8
Think twice if
- Light sleepers or guests needing dependable sound insulation
- Remote workers requiring stable Wi-Fi and a guaranteed in-room desk
- Travellers prioritising consistently clean, well-maintained rooms
- Guests relying on a fully equipped gym or reliably available pool
- Travellers needing central Kuala Lumpur rail access
Weakest: Wi-Fi 3.5, Gym 4.0, Sleep and noise 4.8
If it sounds right
Check your dates
We observed USD 36–37 a night on sample dates. Live prices move with the calendar.
We may earn a commission if you book through these links. Commission does not affect our analysis or scores.
Compare the same room, dates and guest count. Check taxes, breakfast and cancellation terms before paying.
Choose the room, not just the hotel
A little care here can change your stay.
Compare the room labels attached to guest reviews. Samples vary; a higher stay rating alone does not prove a better room. Check the exact bed, layout and inclusions before paying.
Room option197 reviews
Superior Twin Room
8.2 /10Average stay rating
2 / 197Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Room option143 reviews
Deluxe Triple Room
8.1 /10Average stay rating
2 / 143Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Room option59 reviews
Standard double accessible
8.1 /10Average stay rating
0 / 59Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Room option48 reviews
Junior Suite
7.9 /10Average stay rating
0 / 48Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Room option39 reviews
Standard Queen Room Promo
6.4 /10Average stay rating
3 / 39Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Room option32 reviews
Double Room - Disability Access
6.3 /10Average stay rating
0 / 32Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Small review sample19 reviews
Penthouse Suite
7.5 /10Average stay rating
1 / 19Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Small review sample12 reviews
Standard Room
8.6 /10Average stay rating
1 / 12Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Small review sample11 reviews
Standard Room Non Smoking City View
9.0 /10Average stay rating
0 / 11Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Small review sample8 reviews
Room Assigned on Arrival
8.8 /10Average stay rating
0 / 8Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Small review sample6 reviews
Standard Room, Non Smoking, City View
7.5 /10Average stay rating
0 / 6Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Small review sample5 reviews
Pent House
7.5 /10Average stay rating
1 / 5Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Make the room request specific
A useful note for the hotel
Select a room above, then copy an enquiry to use before booking. Nothing is sent from this page.
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No room selected. The enquiry will ask about the hotel generally.
A closer look, on your terms
What matters for your stay?
Choose a priority to focus the review. Scores are our AI-assisted evidence assessments out of 10, separate from hotel stars and provider ratings.
11 topics · open any evidence panel for guest quotes, photos and how the score was formed.
Will you actually sleep here?
Sleep and noise
4.8/10
346 reviews about this · analyzed Oct 2026.
Sleep is a gamble: the beds and pillows are generally comfortable, but soundproofing is a clear weakness.
Check before bookingSound insulation is repeatedly criticized in supplied reviews, including reports of voices and corridor noise disturbing sleep.
Guest evidence & score details
Sleep is a gamble: the beds and pillows are generally comfortable, but soundproofing is a clear weakness. Guests report voices, corridor noise, neighboring guests, and occasional noisy air-conditioning disturbing rest. Light sleepers should request a quiet room or choose elsewhere.
- Bed comfortguest review evidence7.5
- Soundproofingguest review evidence3.2
- Pillowsguest review evidence6.8
Beds and pillows186 reviews
82 disliked49 likedlast mentioned Oct 2026
Noise145 reviews
67 disliked60 likedlast mentioned Sept 2026
Soundproofing between rooms2%
raised by 55 of 2,503last Oct 2026
Those who complained rated the whole stay 5.49/10 on average.
Construction and roadworksunder 1%
raised by 12 of 2,503last Apr 2025
Guests reporting this gave the whole stay 6.88/10 on average.
What guests liked
It was a lovely 4 day 3 nights uneventful and peaceful stay
What guests complained about
The room is very noisy with consistent sound from nowhere
Renovation going and was noisy during the day
How we got to 4.8
Overall sleep prospects are reduced by documented soundproofing problems and recent reports of nighttime guest noise, despite positive reports of peaceful stays and comfortable beds. Blackout performance is unconfirmed, and retrieved reviews are relevance-selected rather than representative.
Supports the score
- Several supplied reviews describe the property as peaceful or quiet.
- Beds are described as comfortable in multiple supplied reviews, and photographs show substantial beds with pillows.
Pulls the score down
- Sound insulation is repeatedly criticized in supplied reviews, including reports of voices and corridor noise disturbing sleep.
- Recent supplied reviews report disruptive noise from neighboring guests and poor soundproofing.
- Air-conditioning and water-heater performance may affect sleep in some rooms.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
What are the rooms actually like?
Rooms
5.8/10
537 reviews about this · 59 photos available · analyzed Oct 2026.
The rooms are mixed rather than consistently impressive. Some are spacious and have good views, while bathrooms, room size, and pillow comfort draw complaints. Check the room category carefully if space and bathroom quality matter to you.
Guest evidence & score details
Guest room · bedroom with living area
1 / 6 of 59 we hold
Bathrooms356 reviews
192 disliked75 likedlast mentioned Oct 2026
Beds and pillows186 reviews
82 disliked49 likedlast mentioned Oct 2026
Room size98 reviews
21 disliked65 likedlast mentioned Sept 2026
Views34 reviews
3 disliked26 likedlast mentioned Jul 2026
What guests liked
Spacious room
Beds are comfortable
What guests complained about
Room was small and small toilet
Pillow too soft
Is it clean and well kept?
Cleanliness and condition
5.3/10
8.3Agoda · 7,780 ratings
766 reviews about this · analyzed Oct 2026.
Guests rate this 8.3 (city average 7.1); our evidence assessment is 5.3. These use different methods and samples; the detail below explains our assessment.
Cleanliness is inconsistent, so the modest score reflects real upkeep concerns.
Check before bookingSupplied reviews document dirty rooms, stained linen, insects, mould and inadequate housekeeping.
Guest evidence & score details
Cleanliness is inconsistent, so the modest score reflects real upkeep concerns. Guests describe some rooms as clean and tidy, but others report stains, smells, insects, mould, broken fittings, and missed housekeeping. It suits travelers willing to accept an older, less predictable property.
- Cleanlinessguest review evidence5.2
- Room upkeepguest review evidence5.4
- Common areasphotos and reviews6.0
- Feels currentfrom the photos6.1
Cleanliness611 reviews
157 disliked328 likedlast mentioned Oct 2026
Smells and damp4%
raised by 95 of 2,503last Oct 2026
Those who complained rated the whole stay 5.2/10 on average.
Plumbing, drainage and hot water4%
raised by 95 of 2,503last Oct 2026
Those who complained rated the whole stay 6.45/10 on average.
Insects and pests3%
raised by 63 of 2,503last Sept 2026
Those who complained rated the whole stay 5.22/10 on average.
What guests liked
Very clean
What guests complained about
Stayed for two days and no cleaning happened still my checkout
floor tiles broken
How we got to 5.3
Overall condition is mixed: many supplied reviews praise cleanliness, but documented failures include dirty rooms and toilets, stained bedding, pests, mould and aged or poorly maintained elements. The corpus also reports 17 wear-and-maintenance complaints in the last two years. The evidence does not establish a reliable deterioration trend.
Supports the score
- Several supplied reviews describe rooms as clean and tidy.
- Supplied room photographs show intact furnishings, beds, flooring and bathrooms.
Pulls the score down
- Supplied reviews document dirty rooms, stained linen, insects, mould and inadequate housekeeping.
- Some reviews describe rooms and facilities as old or needing maintenance.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Do the staff fix things when they go wrong?
Staff and service
4.8/10
8.3Agoda · 7,780 ratings
618 reviews about this · 14 photos available · analyzed Oct 2026.
Guests rate this 8.3 (city average 7.0); our evidence assessment is 4.8. These use different methods and samples; the detail below explains our assessment.
Service is uneven, especially when something goes wrong. Guests often find staff friendly and check-in smooth, but others report unhelpful reception, delayed rooms, and weak problem-solving. Expect acceptable routine service, not reliably proactive support.
Guest evidence & score details
- Friendlinessguest review evidence5.5
- Responsivenessguest review evidence4.5
- Check-inguest review evidence5.5
- Problem solvingguest review evidence3.5
Lobby
1 / 6 of 14 we hold
Staff and service538 reviews
147 disliked288 likedlast mentioned Oct 2026
Check-in and check-out150 reviews
47 disliked48 likedlast mentioned Oct 2026
Housekeeping50 reviews
18 disliked11 likedlast mentioned Oct 2026
What guests liked
The staff were friendly and helpful throughout our stay
Clean & smooth check-in process😊
What guests complained about
Reception staff didn't greet at all.No smile and no say Thank you at all during check out
Specifically: - Delayed Check-In: I was informed that my room would not be ready until 5:00 PM
Is breakfast worth booking?
Breakfast and dining
5.2/10
259 reviews about this · 12 photos available · analyzed Oct 2026.
Breakfast is convenient but not a strong reason to book.
Check before bookingSeveral supplied reviews describe limited choice, slow service, late opening, incomplete refills, or poor value.
Guest evidence & score details
Breakfast is convenient but not a strong reason to book. Some guests enjoy it, yet others mention limited choice, slow service, incomplete refills, mixed coffee, and poor value; the late start also hurts early departures. It is better for travelers who value having food on site than for breakfast enthusiasts.
Breakfast
1 / 6 of 12 we hold
Breakfast123 reviews
45 disliked32 likedlast mentioned Oct 2026
Coffee102 reviews
27 disliked30 likedlast mentioned Oct 2026
On-site restaurant and bar76 reviews
20 disliked32 likedlast mentioned Oct 2026
What guests liked
Breakfast was good
The famous Pokok KL cafe is within the compound also
What guests complained about
Food is ala-carte not buffet and taste so so
No coffee or tea is provided in the room
How we got to 5.2
A mixed breakfast and dining experience: the property has documented dining facilities and attractive food presentation, but supplied reviews repeatedly describe limited choice, late opening, slow service, and weak value. The corpus breakfast complaints have an average reviewer rating of 6.16, so the shortcomings can materially affect stays.
Supports the score
- Breakfast is available, with both buffet and à-la-carte formats documented.
- Food presentation and dining areas appear appealing in supplied photographs.
- Some guests describe the breakfast as good or excellent.
Pulls the score down
- Several supplied reviews describe limited choice, slow service, late opening, incomplete refills, or poor value.
- Breakfast commonly starts at 8:00, which inconveniences early departures.
- Coffee quality is mixed, including a recent complaint that it was weak.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is the pool as good as the photos?
Pool
5.0/10
8.1Agoda · 7,780 ratings
70 reviews about this · 2 photos available · analyzed Oct 2026.
Guests rate this 8.1 (city average 6.6); our evidence assessment is 5.0. These use different methods and samples; the detail below explains our assessment.
The pool is adequate for a casual dip, but it does not consistently live up to the photos.
Check before bookingRecent supplied reviews report that the pool was dirty, small, unusable, or unavailable.
Guest evidence & score details
The pool is adequate for a casual dip, but it does not consistently live up to the photos. Guests describe it as pleasant and family-friendly, while recent reports mention dirt, small size, and periods when it was unusable or unavailable. Treat it as a bonus, not a major resort feature.
- Viewfrom 2 photos3.0
- Cleanlinessguest review evidence3.0
- Spaceguest review evidence5.0
- Matches the photosphotos checked against reviews5.0
Pool
1 / 2
Pool70 reviews
22 disliked25 likedlast mentioned Sept 2026
What guests liked
The swimming pool is clean and well-maintained
What guests complained about
Swimming pool a bit dirty
How we got to 5.0
The pool clearly exists and has an attractive urban courtyard design, seating, partial shade, and some positive family and relaxation feedback. The overall score is held to an ordinary level because recent supplied reviews document dirt, green-looking water, small size, unavailability, and limited operating access. Retrieved reviews are relevance-selected rather than representative; corpus statistics provide lower-bound context only.
Supports the score
- Outdoor pool is documented and appears suitable for casual family use.
- Poolside setting includes seating and partial overhead cover.
- Some supplied reviews describe the pool as nice, enjoyable, or suitable for children.
Pulls the score down
- Recent supplied reviews report that the pool was dirty, small, unusable, or unavailable.
- The pool's dimensions, depth, lap length, and actual lounger count are not documented.
- Images show a built-up pool courtyard rather than a clearly open skyline outlook.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
How well placed is it, really?
Location and getting around
7.0/10
8.6Agoda · 7,780 ratings
199 reviews about this · analyzed Oct 2026.
Guests rate this 8.6 (city average 7.7); our evidence assessment is 7.0. These use different methods and samples; the detail below explains our assessment.
The location is convenient for nearby cafés, shops, the University of Malaya, and taxis, but less convenient for central Kuala Lumpur and rail travel.
Check before bookingPublic-transport convenience is mixed, with no BTS or MRT documented nearby.
Guest evidence & score details
The location is convenient for nearby cafés, shops, the University of Malaya, and taxis, but less convenient for central Kuala Lumpur and rail travel. Guests generally find walking and ride-hailing workable, while the surrounding area can be noisy and public transport is limited. It is best for visitors focused on this part of the city or using cars and taxis.
- Walkabilitymeasured from the map7.5
- Taxi convenienceguest review evidence8.0
- Neighbourhood quietguest review evidence5.0
Walking distance to things98 reviews
15 disliked63 likedlast mentioned Oct 2026
Feeling safe53 reviews
12 disliked31 likedlast mentioned Jul 2026
Taxis and ride-hailing36 reviews
2 disliked17 likedlast mentioned Jul 2026
Public transport31 reviews
17 disliked5 likedlast mentioned Jul 2026
What guests liked
It's walking distance to UM
I never struggled to book a taxi
What guests complained about
No restaurant within walking distance
this area specifically is not suitable for that especially during peak hours and it's not really near to the MRT/LRT station
How we got to 7.0
7/10: strong immediate amenities, bus access and generally positive Grab and walkability evidence support a good location for University of Malaya and local errands. The score is reduced by weak rail access, distance from central Kuala Lumpur for some travellers, transport dependence and documented noise risks.
Supports the score
- Cafés and restaurants are available immediately nearby.
- Bus stops are documented within roughly 138–455 metres.
- Guests describe the location as convenient for University of Malaya and nearby shops.
Pulls the score down
- Public-transport convenience is mixed, with no BTS or MRT documented nearby.
- Some guests describe the property as far from central Kuala Lumpur and dependent on taxis or private transport.
- An event venue is documented about 15 metres away, and supplied reviews include noise complaints.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Can you work or take calls from the room?
Wi-Fi
3.5/10
72 reviews about this · analyzed Oct 2026.
Wi-Fi is not dependable enough for important work or video calls.
Check before bookingMultiple supplied reviews report weak, slow, unstable, or disconnecting Wi-Fi.
Guest evidence & score details
Wi-Fi is not dependable enough for important work or video calls. Some guests report a strong connection, but others describe it as weak, slow, unstable, or frequently disconnected. Bring a backup connection if you need reliable internet.
- Reliabilityguest review evidence3.5
- Video callsguest review evidence3.0
Wi-Fi and internet72 reviews
42 disliked14 likedlast mentioned Oct 2026
What guests liked
Wifi was strong and good
What guests complained about
Wi-Fi not working
How we got to 3.5
Supports the score
- Wi-Fi is listed as an available internet service.
- Some supplied reviews describe reliable or good Wi-Fi.
Pulls the score down
- Multiple supplied reviews report weak, slow, unstable, or disconnecting Wi-Fi.
- No measured download or upload speeds were supplied.
- Evidence does not establish dependable video-call performance.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is the desk usable for a working day?
Working from the room
5.5/10
96 reviews about this · 2 photos available · analyzed Oct 2026.
Working from the room is possible but inconsistent.
Check before bookingDesk provision varies by room; several supplied reviews report no in-room desk or insufficient table space.
Guest evidence & score details
Working from the room is possible but inconsistent. Some rooms have a desk, chair, outlet, and useful daylight, while others lack a proper desk; shared coworking tables offer a fallback. Unreliable Wi-Fi and variable seating make it a poor choice for a demanding full workday.
- Chairfrom 2 photos5.0
- Natural lightfrom 2 photos6.0
Desk · room with workspace
1 / 2
Wi-Fi and internet72 reviews
42 disliked14 likedlast mentioned Oct 2026
Desk and working space29 reviews
14 disliked10 likedlast mentioned Sept 2026
What guests liked
They also have some nice co-working spaces so you don’t have to be stuck inside your room all the time😄
Wifi was strong and good
What guests complained about
No desk for working/studying
Wi-Fi not working
How we got to 5.5
A proper desk is clearly present in the supplied room photographs, but guest evidence shows substantial room-to-room variation: reviews report no desk, insufficient table space, or needing a table and chair brought in. Common-area work tables are a useful fallback. This supports an ordinary-to-good score rather than a consistently reliable in-room workspace.
Supports the score
- Some photographed rooms have a proper work desk, chair, nearby outlet, and window light.
- Common-area tables with electrical outlets are reported as usable for laptop work.
Pulls the score down
- Desk provision varies by room; several supplied reviews report no in-room desk or insufficient table space.
- Chair ergonomics and Wi-Fi reliability are not consistently established.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is there anywhere to train?
Gym
4.0/10
8.1Agoda · 7,780 ratings
33 reviews about this · analyzed Oct 2026.
Guests rate this 8.1 (city average 6.6); our evidence assessment is 4.0. These use different methods and samples; the detail below explains our assessment.
There is a basic gym, but it is small and limited rather than a serious training facility.
Check before bookingReportedly very small and awkward when more people are inside.
Guest evidence & score details
There is a basic gym, but it is small and limited rather than a serious training facility. Treadmills and dumbbells are available, though equipment may be old, space becomes awkward when busy, and one recent report says access may have ended. It is suitable only for light exercise if availability is confirmed.
Gym33 reviews
6 disliked15 likedlast mentioned Jul 2026
What guests liked
Nice gym facility
What guests complained about
The fitness centre does not match the pictures posted entirely - just the basic treadmills and dumbbells
How we got to 4.0
Overall limited gym proposition: it is listed as an available facility, but supplied reviews describe a very small space, basic equipment, old equipment, and a recent report that the gym was no longer available. The access contradiction lowers confidence and the score.
Supports the score
- A fitness facility is listed.
- Basic treadmills and dumbbells are reported.
- One supplied review describes it as usable.
Pulls the score down
- Reportedly very small and awkward when more people are inside.
- Equipment is described as old.
- One recent review says the gym was no longer available, creating an access conflict.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is it worth the money?
Price and value
6.5/10
8.5Agoda · 7,780 ratings
188 reviews about this · analyzed Oct 2026.
Guests rate this 8.5 (city average 7.3); our evidence assessment is 6.5. These use different methods and samples; the detail below explains our assessment.
The hotel can offer decent value when priced modestly, with guests praising the overall deal and available amenities. That value is reduced by inconsistent cleanliness, noise, Wi-Fi, breakfast, and maintenance. It suits budget-conscious travelers who prioritize location and facilities over polish.
Guest evidence & score details
Value for money188 reviews
32 disliked106 likedlast mentioned Oct 2026
What guests liked
Great value with solid amenities The stay offered excellent value for money with well-maintained facilities
What guests complained about
and it was definitely not worth the price paid
Patterns in the reviews we analyzed
What to check before you commit
Patterns from 2,503 analyzed reviews. Use them to ask better questions: review counts are not a prediction of your stay, and text interpretation can miss nuance.
Plumbing, drainage and hot water
Higher concern53 of 2,503 reviews contain a complaint about this.
See the pattern & what to do
53 of 66 classified opinions about this were negative — 80% of these opinions. 36 of those are from the last 730 days. 95 of 2503 reviews mention it at all.
The hot water was not hot
the shower had no running water and the hot water was not functioning
The toilet could not flush
Insects and pests
Higher concern57 of 2,503 reviews contain a complaint about this.
See the pattern & what to do
57 of 63 classified opinions about this were negative — 90% of these opinions. 35 of those are from the last 730 days. 63 of 2503 reviews mention it at all.
First 2 rooms was crawling with cockroaches and the substitute rooms they offered had similar issues
We have found 10+ small cockroaches running around in our room after we came back from our outing
The room has cockroaches and ants
Noise
Higher concern67 of 2,503 reviews contain a complaint about this.
See the pattern & what to do
67 of 127 classified opinions about this were negative — 53% of these opinions. 33 of those are from the last 730 days. 145 of 2503 reviews mention it at all.
The room is very noisy with consistent sound from nowhere
Noisy- the design echoes people talking in public spaces below
The hotel decided to organize a lion dance and it was loud that it could reach my room on the 4th level
What you can do about it
- Request a room away from shared lounges, common kitchen areas, and event or gathering spaces.
- Ask for a room without an internal connecting door or partition adjoining another occupied room.
- Request a room away from corridors and communal areas, and report noise promptly to reception.
Smells and damp
Higher concern42 of 2,503 reviews contain a complaint about this.
See the pattern & what to do
42 of 61 classified opinions about this were negative — 69% of these opinions. 21 of those are from the last 730 days. 95 of 2503 reviews mention it at all.
The first room 526 smell of cigarette and musty
Toilet has bad odour
there was a persistent smoking smell throughout my stay
Soundproofing between rooms
Higher concern32 of 2,503 reviews contain a complaint about this.
See the pattern & what to do
32 of 36 classified opinions about this were negative — 89% of these opinions. 17 of those are from the last 730 days. 55 of 2503 reviews mention it at all.
The room is not soundproof especially when having doors in between
we could also hear noise from the neighboring room as the walls were so thin
I could hear everything in the next room and outside the room
Reasons guests were glad they booked
The bright spots in guest feedback
Value for money
106 reviewers praised it, 32 complained · 77% of opinions positive
Read a guest’s words
Great value with solid amenities The stay offered excellent value for money with well-maintained facilities
Room size
65 reviewers praised it, 21 complained · 76% of opinions positive
Read a guest’s words
Spacious room
Walking distance to things
63 reviewers praised it, 15 complained · 81% of opinions positive
Read a guest’s words
It's walking distance to UM
Feeling safe
31 reviewers praised it, 12 complained · 72% of opinions positive
Read a guest’s words
very safe
Views
26 reviewers praised it, 3 complained · 90% of opinions positive
Read a guest’s words
Night view is nice and zen
Get a feel for the neighbourhood
The world outside the lobby
14 mapped places sit within a five-minute walk. Distances are straight-line, converted to walking time at 80 m per minute with a 25% detour allowance.
Landmarks and transport
- Suvarnabhumi Airport1179.67 km
- Silom1186.16 km
- Asok1186.79 km
- Siam1188.04 km
- Grand Palace1189.02 km
- Khao San Road1189.93 km
- Don Mueang Airport1205.72 km
We have no confirmed rail or metro station in this map sample. Check the public-transport places below and verify the route to your destinations.
Explore food, transport and everyday essentials nearby
Eating and drinking
Restaurants5 mapped · 4 within 5 min
- Veg Atelier by Ruk (It’s Panipuri Laah)1 min · 5★
- OHMYKASEH1 min · 4.8★
- Brick House Group1 min · 4.1★
Bars2 mapped · 1 within 5 min
- The Green Room By GETHÁ5 min · 4.9★
- Pao Mo Live 泡沫 Live Bar & Restaurant16 min · 4.8★
Cafés and workspaces
Cafés5 mapped · 5 within 5 min
- Somewhere Slow Coffee1 min · 4.9★
- Alfa Coffee1 min · 4.9★
- Lazy Sunday Club1 min · 4.7★
Coworking1 mapped
- Co-Working Space @ Li Villas18 min · 5★
Everyday essentials
Groceries1 mapped · 1 within 5 min
- Mercearia Neighbourhood Grocer1 min · 3.9★
Convenience4 mapped
- (PM1) Kedai Koperasi Kolej Kediaman Tun Syed Zahiruddin (KK9)8 min · 5★
- 1 Stop Shop10 min
- Malaya Mart11 min · 5★
Getting around
Public transport4 mapped · 3 within 5 min
- PJ246 Mahsa Avenue2 min
- Mahsa University (Timur)2 min · 3★
- PJ260 Mahsa Avenue (Opp)2 min · 5★
Exercise
Yoga studios2 mapped
- Yoga House14 min · 4.9★
- Isha Yoga Center, Malaysia21 min · 4.9★
Gyms4 mapped
- Brolab Gym16 min · 5★
- Strength Nexus MY17 min · 5★
- YANRE Fitness Malaysia17 min · 4.9★
Worth knowing about
Large event venues2 mapped · 1 within 5 min
- The Grounds KL1 min · 4★
- Dewan Tunku Canselor14 min · 4.6★
Within 500 m: The Grounds KL (1 min). Late-night venues this close are worth knowing about if you are a light sleeper.
Turn the findings into a better stay
Confirm these details before booking
Reviews and photos describe other people’s stays. The terms and room assigned to your reservation matter just as much.
For your reservation
- Exact room category, bed arrangement and maximum occupancy; requests such as a high floor may not be guaranteed.
- Total price for your dates, including taxes, service fees, breakfast and any deposit.
- Cancellation deadline, payment timing and whether the rate is refundable.
- Current opening hours, closures or extra charges for the facilities you need.
Questions raised by this hotel’s evidence
- Which room locations are quietest, and can a quiet room be guaranteed?
- Is the in-room Wi-Fi currently reliable for video calls, and is a recent speed test available?
- Is the pool open throughout the day, and is it intended for lap swimming or casual use?
- Is the sofa a sofa bed, and can the room be configured for separate sleeping arrangements?
Observations for specific dates, not a quote
What it costs
These are historical observations, not live availability. Room types, occupancy, taxes and cancellation rules may differ between samples. Check the final total with the provider.
USD 36–37per night on sampled dates · historical observations
See sample dates and recorded rates
Good value when: Likely strongest for short stays when the low room rate and location matter and parking is not needed.
Poor value when: Less attractive when parking, included breakfast, daily cleaning, or basic in-room amenities are important; several supplied reviews describe extra charges or limited inclusions.
Short answers
Common questions about Urban Living Residence
Is Urban Living Residence noisy?
145 of 2503 reviews mention noise. Of the 145 reviewers mentioning it, 67 described a problem and 60 described it positively. These are counts of the collected reviews, not all guests. Separately, 12 reviews mention construction or roadworks nearby, 2 of them in the last two years, most recently 2025-04-22.
Jump to the detailIs there construction near Urban Living Residence?
12 collected reviews mention construction, roadworks or building work, first on 2022-12-26 and most recently on 2025-04-22. 5 described it as a complaint. This historical evidence does not establish whether work is continuing today.
Jump to the detailIs Urban Living Residence in a good location?
14 mapped places sit within a five-minute walk. No rail or metro station was identified in the mapped data. Check public transport and practical routes before booking. 63 reviewers praise how much is walkable from the door.
Jump to the detailIs breakfast at Urban Living Residence worth it?
123 reviews mention breakfast. 32 described it positively and 45 described a problem.
Jump to the detailHow is the Wi-Fi at Urban Living Residence?
Only 72 of 2503 reviews mention it at all, 42 of them as a complaint — thin evidence either way, which is itself worth knowing if you need to work.
Jump to the detailIs the pool at Urban Living Residence any good?
It scores 5.0/10 here. 70 reviews mention the pool, 22 of them as a complaint. The pool clearly exists and has an attractive urban courtyard design, seating, partial shade, and some positive family and relaxation feedback. The overall score is held to an ordinary level because recent supplied reviews document dirt, green-looking water, small size, unavailability, and limited operating access. Retrieved reviews are relevance-selected rather than representative; corpus statistics provide lower-bound context only.
Jump to the detailHow much does Urban Living Residence cost per night?
Rates we observed for the listed sample dates ran USD 36 to USD 37 a night, with a midpoint around USD 36. Prices move with dates and room type.
Jump to the detailWho should not book Urban Living Residence?
Light sleepers or guests needing dependable sound insulation; Remote workers requiring stable Wi-Fi and a guaranteed in-room desk; Travellers prioritising consistently clean, well-maintained rooms; Guests relying on a fully equipped gym or reliably available pool.
Jump to the detailWorking while you stay
Places to work near Urban Living Residence
Reviewed coworking spaces and work-friendly cafés within 3 km in a straight line. Check the actual journey, opening hours and any day-pass or laptop rules before you go.
WORQ KL Gateway
Coworking space · 1.6 km away · LodgeLens rating 7.6/10
WORQ KL Gateway looks strongest as a weekday base for independent work, especially if you commute by LRT and want a quieter alternative to a coffee shop.
Read the review →Common Ground Bangsar South
Coworking space · 2.2 km away · LodgeLens rating 6.9/10
Common Ground Bangsar South is worth trialling for a sociable weekday work session, especially if helpful staff and an on-site café matter more than guaranteed silence.
Read the review →Universal Serviced Offices Sdn Bhd
Coworking space · 2.2 km away · LodgeLens rating 7.5/10
USO Level 7 is worth shortlisting for a worker who values a composed office setting over the cheapest desk.
Read the review →Same neighbourhood, different stay
Other reviewed hotels near Urban Living Residence
Hotels we have analysed within about 1.5 km in a straight line. Compare the trade-offs before you choose.
M Resort & Hotel Kuala Lumpur
1.4 km away · strongest: cleanliness and condition 8.1/10
A generally good resort stay with spacious, modern rooms, strong leisure facilities, breakfast variety and good value sentiment.
Read the review →Compare what matters to your stay
Other hotels and focused shortlists
These comparisons use hotels in our analyzed collection. Follow a hotel’s review to check its trade-offs and source coverage.
Hyatt Regency Kuala Lumpur at KL Midtown
Gym scores 8.7/10 in our analysis, compared with 4.0/10 here.
Gym: 8.7/10 · 26 reviews about this
Trade-off: Sightseeing-focused travelers wanting a walkable central neighborhood
Read the supporting evidence →Mandarin Oriental, Kuala Lumpur
Gym scores 8.2/10 in our analysis, compared with 4.0/10 here.
Gym: 8.2/10 · 24 reviews about this
Trade-off: Light sleepers booking during possible renovation periods.
Read the supporting evidence →Hotel Indigo Kuala Lumpur on the Park by IHG
Gym scores 8.0/10 in our analysis, compared with 4.0/10 here.
Gym: 8.0/10 · 64 reviews about this
Trade-off: Remote workers dependent on stable Wi-Fi or video calls
Read the supporting evidence →Next step
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What supports this review
Read with these limitations
2,503 reviews analyzed across 8 languages. Latest guest review: October 2026. 556 reviews from the last 12 months. Analysis: October 2026. How our analysis works
Sample dates: Aug 2022–Oct 2026. Average stay rating 8.0/10, normalized across sources. The latest 12 months average -0.2 points versus the full sample; changing guests and sources can affect this.
- No written Google reviews were collected.
- Some review sources are missing or need refreshing.
Review sources, sample sizes and collection dates
Booking.com379 reviews collectedSource collected · October 2026
Google0 reviews collectedReview evidence unavailable · collection date unavailable
Agoda2,124 reviews collectedSource collected · October 2026
Our sample is not every review or every stay. Missing evidence does not establish that a facility is absent or a problem is resolved.