Bangkok / The stay, beyond the listing
117/39-40 Phaya Thai, Ratchathewi
The LodgeLens take
A possible fit, with trade-offs
A centrally located hotel with notably spacious rooms, strong gym facilities, good breakfast, and generally friendly staff. The main compromises are inconsistent maintenance, noise, service recovery, and a compact pool. Current prices are unavailable, so value remains uncertain.
Worth checking: 5 of the 319 reviews in our sample contain a complaint about noise. See the evidence
Published property photos · may not show current condition
Strongest: Location and getting around 8.8, Gym 8.0, Rooms 7.8
Weakest: Sleep and noise 5.5, Cleanliness and condition 6.0, Working from the room 6.0
If it sounds right
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Choose the room, not just the hotel
Compare the room labels attached to guest reviews. Samples vary; a higher stay rating alone does not prove a better room. Check the exact bed, layout and inclusions before paying.
Spacious rooms and bathrooms
Some reports of dated furnishings and maintenance issues
Large layouts
Bathroom maintenance and water-temperature complaints are documented
No room-specific strengths established.
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No room-specific strengths established.
Confirm current condition, exact layout and inclusions.
No room-specific strengths established.
Confirm current condition, exact layout and inclusions.
No room-specific strengths established.
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A closer look, on your terms
Choose a priority to focus the review. Scores are our AI-assisted evidence assessments out of 10, separate from hotel stars and provider ratings.
11 topics · open any evidence panel for guest quotes, photos and how the score was formed.
Will you actually sleep here?
36 reviews about this · analyzed Oct 2026.
Sleep is a mixed bag: the beds are often comfortable, but noise can be a real problem.
Check before bookingSupplied reviews document street traffic, neighboring-room music, hallway music, gym noise, construction, and loud air-conditioning.
Sleep is a mixed bag: the beds are often comfortable, but noise can be a real problem. Guests mention traffic, hallway and gym noise, construction, neighboring music, and loud air-conditioning, while pillows receive mixed reviews. Light sleepers should request a quiet room away from the road and busy facilities.
No noise inside the hotel 🙏
Very comfortable beds and linen
Some wooden floor areas in the room are noisy and need attention
The pillows are perplexing and bed was quite firm
Sleep quality is mixed: beds are often described positively, but pillow comfort and noise control are inconsistent. Street traffic, neighboring-room music, air-conditioning noise, and poor sound insulation are documented. No current noise alert is supported: the supplied noise complaints are not within the last 180 days relative to the supplied current review dates.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
What are the rooms actually like?
77 reviews about this · 49 photos available · analyzed Oct 2026.
The rooms are generally spacious and comfortable, with good beds and city views. Bathrooms are the weak point, with some dated designs and heavy, awkward glass doors. Choose this hotel if room size matters more to you than a modern bathroom.
Our room was spacious
Very comfortable beds and linen
The pillows are perplexing and bed was quite firm
Glass doors in the bathroom were heavy and difficult to open
Is it clean and well kept?
46 reviews about this · analyzed Oct 2026.
Rooms are often clean, but the hotel’s upkeep is inconsistent.
Check before bookingSupplied reviews document dust, cockroaches, incomplete housekeeping, odors, leaks, plumbing problems and worn or dated furnishings.
Rooms are often clean, but the hotel’s upkeep is inconsistent. Guests report dust, odors, leaks, plumbing issues, pests, and worn or dated furnishings alongside positive cleanliness comments. It suits travelers who can tolerate an older feel, but not those expecting everything to look freshly renovated.
Guests reporting this gave the whole stay 7/10 on average.
Guests reporting this gave the whole stay 7.4/10 on average.
Guests reporting this gave the whole stay 7/10 on average.
rooms are clean and comfortable
Cleanliness needs a little improvement
The only downside we found was the bathrooms we found were quite dated and need an uplift
Score 6/10. Cleanliness receives generally positive evidence, but room condition is pulled down by documented wear, dated furnishings, plumbing and housekeeping failures. The evidence supports an acceptable but inconsistent condition rather than a reliably high-end standard.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Do the staff fix things when they go wrong?
118 reviews about this · 5 photos available · analyzed Oct 2026.
Staff are usually warm and friendly, but follow-through is uneven when something goes wrong. Guests praise the team while also reporting slow or unclear check-in, weak room service, and inconsistent problem-solving. Expect personable service, but keep your expectations modest if you need quick fixes.
The staff were genuinely warm
The housekeeping staff did a great job too
Room service was non existent
if I was really picky I found check in very slow and quite unclear what was going on
Is breakfast worth booking?
104 reviews about this · 19 photos available · analyzed Oct 2026.
Breakfast is generally a strong point, with a varied buffet and high-quality food praised by many guests.
Check before bookingSome supplied reviews report limited fruit variety, small breakfast selection, poor coffee, expensive breakfast, and breakfast-room queues.
Breakfast is generally a strong point, with a varied buffet and high-quality food praised by many guests. Complaints include queues, limited fruit, poor coffee, and a price that can feel high, with child-inclusive pricing also causing confusion. It is worth booking if the rate is reasonable, but check what is included first.
Breakfast was excellent
The cafe at the entrance to the hotel is excellent and the location is really good!
It was still not in their policy that the child breakfast is not included
We received a paper cup half full with coffee
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is the pool as good as the photos?
42 reviews about this · 9 photos available · analyzed Oct 2026.
The rooftop pool is attractive and can be a pleasant, quiet place to relax, with good city views and a bar.
Check before bookingSeveral supplied reviews describe the pool as small; one says it was “ridiculously small.”
The rooftop pool is attractive and can be a pleasant, quiet place to relax, with good city views and a bar. Its small size, difficult access, occasional maintenance issues, and reports of it being unavailable hold it back. It is better for a quick dip than for serious swimming or busy family days.
Very well equipped gym and a lovely quiet rooftop pool and bar
The swimming pool size is ridiculously small (the gym is huger than the pool)
Overall, this is a genuine rooftop pool with attractive city views, umbrellas, loungers and a bar, supported by many positive supplied comments. The score is held to the ordinary-to-good range because several independent supplied reviews describe the pool as small, crowded or difficult to access, and isolated reports mention missing tiles, dirty loungers and temporary unavailability. Retrieved reviews are relevance-selected rather than representative; corpus statistics provide lower-bound context only.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
How well placed is it, really?
65 reviews about this · analyzed Oct 2026.
The location is one of the hotel’s biggest strengths, with a BTS station, shopping, restaurants, cafés, and everyday services close by.
Check before bookingTraffic and busy road conditions are documented.
The location is one of the hotel’s biggest strengths, with a BTS station, shopping, restaurants, cafés, and everyday services close by. The surrounding roads are busy, and taxis can be less convenient than public transport. Choose it for easy city access rather than a quiet neighborhood atmosphere.
we walked to MBK in around 5 mins
Perfect location opposite a BTS station
there isn’t much near the hotel by walking distance
BTS station has no escalators access
The score combines access to nearby places, transport and sightseeing. Nearby-place counts and distances come from the stored Google Maps/POI scrape; guest reviews supply the practical walkability and taxi context.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Can you work or take calls from the room?
1 review about this · analyzed Oct 2026. Limited evidence: treat this assessment as provisional. Confidence is low because the available sources are limited or inconsistent.
Wi-Fi is available and the limited guest feedback is positive, but there is not enough evidence to promise reliable video calls or demanding remote work.
Check before bookingNo measured speeds or explicit evidence of video-call performance were supplied.
Wi-Fi is available and the limited guest feedback is positive, but there is not enough evidence to promise reliable video calls or demanding remote work. It should cover ordinary browsing and messages, while guests with important calls should have a backup plan.
Rated 7/10 for documented internet availability and one positive corpus-detected mention, while withholding a higher score because performance evidence is very thin and retrieved-review selection is not prevalence evidence.
Evidence confidence: limited. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is the desk usable for a working day?
1 review about this · 2 photos available · analyzed Oct 2026.
The room has a desk by large windows and appears usable for computer work, with plenty of daylight.
Check before bookingOne supplied review says there were not enough tables and that the table was also needed for computer use.
The room has a desk by large windows and appears usable for computer work, with plenty of daylight. Space, chair comfort, table availability, outlets, and glare are less convincing, and some guests found the table had to serve multiple purposes. It is fine for occasional work, not an ideal full-day office.
Score reflects a visible desk and strong window adjacency, offset by a supplied complaint about limited table availability and the lack of evidence for desk dimensions, outlets, monitor use, or ergonomic seating. This is an editorial assessment, not a prevalence estimate.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is there anywhere to train?
21 reviews about this · 2 photos available · analyzed Oct 2026.
The gym is a genuine highlight, with substantial cardio, strength, and free-weight equipment.
Check before bookingA supplied review dated 2025-08-25 says equipment was getting tired.
The gym is a genuine highlight, with substantial cardio, strength, and free-weight equipment. Guests describe it as large and exceptionally well equipped, though newer feedback says some machines are getting tired. It is a strong choice for travelers who care about training during their stay.
BEST hotel gym I have ever seen
Quite dissatisfied with the Gym as equipment is getting tired
8/10: The gym exists and is documented by the property, photographs show extensive equipment, and supplied guests describe it as “proper,” “big and well-equipped,” and “excellent.” The score is moderated by a supplied 2025 complaint that equipment was getting tired; the selected reviews are not prevalence data.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is it worth the money?
10 reviews about this · analyzed Oct 2026. Limited evidence: treat this assessment as provisional. Confidence is low because the available sources are limited or inconsistent.
Value is mixed: the convenient location, gym, breakfast, and spacious rooms can justify the price, but dated bathrooms, uneven upkeep, noise, and service problems weaken the package. This hotel makes more sense when the rate is competitive or you will use its facilities and transport links heavily.
it worth the price
Bad value for money and completely incompetent staff
Patterns in the reviews we analyzed
Patterns from 319 analyzed reviews. Use them to ask better questions: review counts are not a prediction of your stay, and text interpretation can miss nuance.
5 of 319 reviews contain a complaint about this.
5 of 12 classified opinions about this were negative — 42% of these opinions. 4 of those are from the last 730 days. 12 of 319 reviews mention it at all.
Some wooden floor areas in the room are noisy and need attention
The noise insulation from toilet was bad
having noisy music in the evening
5 of 319 reviews contain a complaint about this.
5 of 5 classified opinions about this were negative — 100% of these opinions. 3 of those are from the last 730 days. 5 of 319 reviews mention it at all.
There was a water leak from both the washroom and bedroom ceilings
it started leaking badly and they had to move us
upon using the sink it was still leaking
3 of 319 reviews contain a complaint about this.
3 of 4 classified opinions about this were negative — 75% of these opinions. 1 of those are from the last 730 days. 4 of 319 reviews mention it at all.
its smell was intolerable (fishy)
the smell sometimes that comes from the restaurant when enter the hotel
Reasons guests were glad they booked
96 reviewers praised it, 13 complained · 88% of opinions positive
The staff were genuinely warm
69 reviewers praised it, 15 complained · 82% of opinions positive
Breakfast was excellent
40 reviewers praised it, 2 complained · 95% of opinions positive
Perfect location opposite a BTS station
32 reviewers praised it, 0 complained · 100% of opinions positive
Our room was spacious
31 reviewers praised it, 11 complained · 74% of opinions positive
Very well equipped gym and a lovely quiet rooftop pool and bar
Get a feel for the neighbourhood
26 mapped places sit within a five-minute walk. Distances are straight-line, converted to walking time at 80 m per minute with a 25% detour allowance.
We have no confirmed BTS or MRT station in this map sample. Check the public-transport places below and verify the route to your destinations; other rail lines may serve the area.
Turn the findings into a better stay
Reviews and photos describe other people’s stays. The terms and room assigned to your reservation matter just as much.
Short answers
12 of 319 reviews mention noise. Of the 12 reviewers mentioning it, 5 described a problem and 7 described it positively. These are counts of the collected reviews, not all guests. Separately, 2 reviews mention construction or roadworks nearby, 2 of them in the last two years, most recently 2025-12-02.
Jump to the detail26 mapped places sit within a five-minute walk. No BTS or MRT station was identified in the mapped data. Check other rail services and practical routes before booking. 19 reviewers praise how much is walkable from the door.
Jump to the detail86 reviews mention breakfast. 69 described it positively and 15 described a problem.
Jump to the detailIt scores 6.5/10 here. 42 reviews mention the pool, 11 of them as a complaint. Overall, this is a genuine rooftop pool with attractive city views, umbrellas, loungers and a bar, supported by many positive supplied comments. The score is held to the ordinary-to-good range because several independent supplied reviews describe the pool as small, crowded or difficult to access, and isolated reports mention missing tiles, dirty loungers and temporary unavailability. Retrieved reviews are relevance-selected rather than representative; corpus statistics provide lower-bound context only.
Jump to the detailNoise-sensitive sleepers; Travelers requiring consistently modern, well-maintained facilities; Guests needing dependable service recovery or rapid check-in; Swimmers seeking a spacious or private lap pool.
Jump to the detailCompare what matters to your stay
These comparisons use hotels in our analyzed collection. Follow a hotel’s review to check its trade-offs and source coverage.
Sleep and noise scores 8.5/10 in our analysis, compared with 5.5/10 here.
Sleep and noise: 8.5/10 · 67 review mentions; reviews can overlap
Trade-off: Travelers needing dependable BTS or MRT access to central Bangkok.
Read the supporting evidence →Sleep and noise scores 8.5/10 in our analysis, compared with 5.5/10 here.
Sleep and noise: 8.5/10 · 27 reviews about this
Trade-off: Guests booking specifically for guaranteed access to the highest infinity pool
Read the supporting evidence →Cleanliness and condition scores 8.5/10 in our analysis, compared with 6.0/10 here.
Cleanliness and condition: 8.5/10 · 34 reviews about this
Trade-off: Guests wanting easy BTS or MRT access to central Bangkok
Read the supporting evidence →Next step
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What supports this review
319 reviews analyzed across 8 languages. Latest guest review: September 2026. 68 reviews from the last 12 months. Analysis: October 2026. How our analysis works
Sample dates: Oct 2023–Sept 2026. Average stay rating 8.9/10, normalized across sources. The latest 12 months average +0.1 points versus the full sample; changing guests and sources can affect this.
Our sample is not every review or every stay. Missing evidence does not establish that a facility is absent or a problem is resolved.