Mexico City / The stay, beyond the listing
Avenida Paseo de la Reforma, 410
The LodgeLens take
Check the breakfast and dining findings before booking
A centrally located, spacious apartment-style property with kitchens, useful facilities and generally good connectivity. The main tradeoffs are substantial noise risk, no air conditioning, inconsistent cleanliness and maintenance, and no hotel breakfast or restaurant.
Worth checking: 65 of the 633 reviews in our sample contain a complaint about noise. See the evidence
Published property photos · may not show current condition
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Strongest: Location and getting around 8.3, Wi-Fi 7.0, Price and value 7.0
Weakest: Breakfast and dining 2.0, Sleep and noise 3.8, Cleanliness and condition 4.5
If it sounds right
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Compare the same room, dates and guest count. Check taxes, breakfast and cancellation terms before paying.
Choose the room, not just the hotel
Compare the room labels attached to guest reviews. Samples vary; a higher stay rating alone does not prove a better room. Check the exact bed, layout and inclusions before paying.
Rooms are repeatedly described as large or spacious.
No air conditioning is repeatedly reported in supplied reviews.
Supplied reviews describe some rooms as spacious and clean.
No air conditioning and non-opening windows are documented.
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A closer look, on your terms
Choose a priority to focus the review. Scores are our AI-assisted evidence assessments out of 10, separate from hotel stars and provider ratings.
11 topics · open any evidence panel for guest quotes, photos and how the score was formed.
Will you actually sleep here?
133 reviews about this · analyzed Oct 2026.
Sleep is a real weakness here: street traffic, thin walls, hallway noise and occasional construction can all get through.
Check before bookingStreet and traffic noise, thin walls, hallway noise, and construction are documented sleep risks.
Sleep is a real weakness here: street traffic, thin walls, hallway noise and occasional construction can all get through. Beds and pillows are acceptable, and a room facing away from Reforma may be quieter. Light sleepers should request a back-facing room and confirm the cooling setup.
Guests reporting this gave the whole stay 7.11/10 on average.
Guests reporting this gave the whole stay 7.8/10 on average.
well organized and good service and very quiet
comfortable beds
Also at the time of writing this there is a unit that's under construction on the 6th floor and it is very loud from 9am every day
The walls are paper thin so can hear neighbours really clearly at all hours of the night and early morning
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
What are the rooms actually like?
184 reviews about this · 13 photos available · analyzed Oct 2026.
The rooms are reasonably spacious and can offer appealing views, but quality is uneven. Guests praise the size while others flag uncomfortable beds, small bathroom issues and rooms that can become hot. They suit travelers who value space and location more than polished, consistently comfortable rooms.
Apartments are very spacious
comfortable beds
only a tiny part of the windows opens and is not enough to cool down the apartment after a full day cooking in the sun
Bed uncomfortable
Is it clean and well kept?
183 reviews about this · analyzed Oct 2026.
Cleanliness and upkeep are inconsistent rather than dependable.
Check before bookingSupplied reviews report mold, cockroaches, hair, dirt, odors and unclean pool areas.
Cleanliness and upkeep are inconsistent rather than dependable. Some guests describe spotless rooms and excellent housekeeping, while others report mold, pests, odors, dirt and worn furnishings; the pool area also draws maintenance complaints. Ask about the room’s current condition if this matters to you.
Those who complained rated the whole stay 6.35/10 on average.
Those who complained rated the whole stay 4.88/10 on average.
Guests reporting this gave the whole stay 7.17/10 on average.
Room was squeaky clean with great cleaning service without any issues even during Christmas
Swimming pool dirty at the bottom
Jacuzzi broken
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Do the staff fix things when they go wrong?
155 reviews about this · analyzed Oct 2026.
Staff service is mixed but often friendly and helpful. Housekeeping receives praise, yet guests also report rude interactions, strict checkout handling and weak problem-solving when something goes wrong. It is a better fit if you can tolerate some service inconsistency.
Massive suites that felt like home and really wonderful staff
Rude staff and dirty
They don’t have even a tolerance of 1h for the check out
Is breakfast worth booking?
36 reviews about this · analyzed Oct 2026.
There is no hotel breakfast or on-site restaurant, so the breakfast score is low.
Check before bookingThe property does not provide breakfast or an on-site restaurant.
There is no hotel breakfast or on-site restaurant, so the breakfast score is low. The upside is a convenient choice of nearby bakeries, restaurants, bars and street food, plus kitchens in the apartments. Book here only if going out for breakfast or self-catering suits you.
there is on the side of the hotel a very good bakery opening at 7.30 with good and cheap breakfast
Very central and easy access to major attractions and restaurants
Breakfast and hotel dining are materially limited: supplied reviews explicitly say breakfast and an on-site restaurant are unavailable. Nearby alternatives are documented, but this score assesses the hotel's own offering. Evidence does not establish buffet, menu variety, crowding, or on-site food quality.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is the pool as good as the photos?
80 reviews about this · 3 photos available · analyzed Oct 2026.
The pool looks better in principle than it performs consistently.
Check before bookingSeveral supplied reviews report dirty water, poor maintenance, closures, or unusable conditions.
The pool looks better in principle than it performs consistently. It offers lanes, a hot tub and city views, but guests report closures, dirty water and poor maintenance; it may also feel shallow and exposed. Treat it as a bonus, not a dependable reason to book.
The pool and the gym area are great and well equipped
The pool was out of service most of the time during my 10 days stay
The pool is a real, attractive indoor facility with lane markings, a hot tub, and urban views. The overall score is held to ordinary because supplied reviews document substantial cleanliness, maintenance, closure, and hot-tub-temperature problems, including complaints within the recent 180-day period. Retrieved reviews are relevance-selected rather than prevalence estimates; corpus statistics report 80 pool mentions, split evenly between detected praise and complaints.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
How well placed is it, really?
63 reviews about this · analyzed Oct 2026.
Location is one of the hotel’s strongest points: it is central, highly walkable and close to restaurants, shops, services, attractions and public transport.
Check before bookingRoad and nightlife noise can materially affect rooms, especially those facing Reforma.
Location is one of the hotel’s strongest points: it is central, highly walkable and close to restaurants, shops, services, attractions and public transport. The trade-offs are Reforma traffic and nightlife noise, plus awkward taxi or ride-hailing access. It suits sightseeing-focused travelers who prefer exploring on foot.
Within walking distance to Zona Rosa!
metro are close to hotel
had it not been that the taxi driver was a very nice man.
safe was not working and drainage under the shower was clogged
The overall score balances excellent central access and abundant nearby amenities against recurring documented noise risks and taxi-access friction. It is not a citywide ranking.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Can you work or take calls from the room?
10 reviews about this · analyzed Oct 2026.
Wi-Fi is generally good enough for work and video calls, with guests describing strong internet.
Check before bookingSome supplied reviews describe Wi‑Fi as not very good or lacking expected connectivity features.
Wi-Fi is generally good enough for work and video calls, with guests describing strong internet. Some reports are less positive, and there are no measured speeds to confirm performance. It should work for normal remote work, but critical calls deserve a backup plan.
strong WiFi
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is the desk usable for a working day?
10 reviews about this · 1 photos available · analyzed Oct 2026.
The room has a desk, but it is only moderately suitable for a full workday.
Check before bookingA supplied review says there is no comfortable place to work.
The room has a desk, but it is only moderately suitable for a full workday. One guest found it workable for remote work, while others mention an uncomfortable setup, basic seating and inconsistent natural light. Bring your own ergonomic support or use it for shorter sessions.
strong WiFi
Score 6/10: the photographs establish a dedicated desk and chair, and one supplied review reports remote-working space. However, another review explicitly reports no comfortable place to work, while supplied reviews also describe dark rooms and limited natural light. Desk dimensions, outlet placement, and sustained working comfort are not established.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is there anywhere to train?
34 reviews about this · 2 photos available · analyzed Oct 2026.
There is a usable gym with cardio machines and dumbbells, but it is limited for serious strength training.
Check before bookingEvidence suggests limited strength-training provision.
There is a usable gym with cardio machines and dumbbells, but it is limited for serious strength training. Guests mention aging equipment, missing mats, an uneven floor and machines that can stop during workouts. It is fine for light maintenance exercise, not a complete training program.
The pool and the gym area are great and well equipped
Gym with little equipment and treadmills shutting in the middle of practice
A functional gym with substantial cardio equipment and dumbbells is documented, and some supplied reviews praise it. The overall score is moderated by reports of limited strength equipment, old or unreliable machines, and a setup described as suitable mainly for basic workouts.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is it worth the money?
22 reviews about this · analyzed Oct 2026. Limited evidence: treat this assessment as provisional. Confidence is low because the available sources are limited or inconsistent.
Value is generally good, especially for travelers who want a central location and apartment-style space. The bargain is less compelling if you encounter noise, maintenance problems or inconsistent room condition. It works best for guests prioritizing location and room size over hotel polish.
Very good value for money overall
Patterns in the reviews we analyzed
Patterns from 633 analyzed reviews. Use them to ask better questions: review counts are not a prediction of your stay, and text interpretation can miss nuance.
65 of 633 reviews contain a complaint about this.
65 of 85 classified opinions about this were negative — 76% of these opinions. 65 of those are from the last 730 days. 87 of 633 reviews mention it at all.
Also at the time of writing this there is a unit that's under construction on the 6th floor and it is very loud from 9am every day
It was very cold in the room and noisy from outside and the hallway
It was always dark and quite noisy because of the aricon system below me
19 of 633 reviews contain a complaint about this.
19 of 21 classified opinions about this were negative — 90% of these opinions. 19 of those are from the last 730 days. 21 of 633 reviews mention it at all.
The walls are paper thin so can hear neighbours really clearly at all hours of the night and early morning
Soundproofing isn't great
17 of 633 reviews contain a complaint about this.
17 of 17 classified opinions about this were negative — 100% of these opinions. 17 of those are from the last 730 days. 17 of 633 reviews mention it at all.
10 of 633 reviews contain a complaint about this.
10 of 10 classified opinions about this were negative — 100% of these opinions. 10 of those are from the last 730 days. 10 of 633 reviews mention it at all.
The noise from the street was quite loud some nights
no sponge or kitchen towel (the staff will clean every morning) Rooms facing Reforma bld are quite noisy (traffic noise)
5 of 633 reviews contain a complaint about this.
5 of 5 classified opinions about this were negative — 100% of these opinions. 5 of those are from the last 730 days. 5 of 633 reviews mention it at all.
Renovation work is documented, including drilling, hammering and worker noise affecting rooms.
Also at the time of writing this there is a unit that's under construction on the 6th floor and it is very loud from 9am every day
Reasons guests were glad they booked
79 reviewers praised it, 14 complained · 85% of opinions positive
You have a beautiful view to skyscrapers and main street of Mexico city
41 reviewers praised it, 2 complained · 95% of opinions positive
Apartments are very spacious
27 reviewers praised it, 7 complained · 79% of opinions positive
Cleaning and door/security staff were lovely
26 reviewers praised it, 8 complained · 77% of opinions positive
The pool and the gym area are great and well equipped
18 reviewers praised it, 3 complained · 86% of opinions positive
Very good value for money overall
Get a feel for the neighbourhood
22 mapped places sit within a five-minute walk. Distances are straight-line, converted to walking time at 80 m per minute with a 25% detour allowance.
We have no confirmed rail or metro station in this map sample. Check the public-transport places below and verify the route to your destinations.
Within 500 m: K-POP Norebang (4 min), Vaqueros bar (7 min). Late-night venues this close are worth knowing about if you are a light sleeper.
Turn the findings into a better stay
Reviews and photos describe other people’s stays. The terms and room assigned to your reservation matter just as much.
Short answers
87 of 633 reviews mention noise. Of the 87 reviewers mentioning it, 65 described a problem and 20 described it positively. These are counts of the collected reviews, not all guests. Separately, 5 reviews mention construction or roadworks nearby, 5 of them in the last two years, most recently 2026-09-09.
Jump to the detail5 collected reviews mention construction, roadworks or building work, first on 2026-02-04 and most recently on 2026-09-09. 5 described it as a complaint. This historical evidence does not establish whether work is continuing today.
Jump to the detail22 mapped places sit within a five-minute walk. No rail or metro station was identified in the mapped data. Check public transport and practical routes before booking. 11 reviewers praise how much is walkable from the door.
Jump to the detailOnly 10 of 633 reviews mention it at all, 3 of them as a complaint — thin evidence either way, which is itself worth knowing if you need to work.
Jump to the detailIt scores 5.0/10 here. 80 reviews mention the pool, 40 of them as a complaint. The pool is a real, attractive indoor facility with lane markings, a hot tub, and urban views. The overall score is held to ordinary because supplied reviews document substantial cleanliness, maintenance, closure, and hot-tub-temperature problems, including complaints within the recent 180-day period. Retrieved reviews are relevance-selected rather than prevalence estimates; corpus statistics report 80 pool mentions, split evenly between detected praise and complaints.
Jump to the detailLight sleepers or travelers requiring dependable soundproofing.; Guests who require air conditioning.; Travelers expecting consistent premium upkeep or hotel-style dining.; Serious swimmers or strength-training users..
Jump to the detailWorking while you stay
Reviewed coworking spaces and work-friendly cafés within 3 km in a straight line. Check the actual journey, opening hours and any day-pass or laptop rules before you go.
Coworking space · 340 m away · LodgeLens rating 4.2/10
Varsovia is worth a trial for workers who appreciate a shared-office setting and can tolerate some uncertainty, but the evidence argues against committing a month unseen.
Read the review →Coworking space · 500 m away · LodgeLens rating 7.2/10
Workit is a credible shortlist for a daytime month in Roma Norte, especially if you value spacious tables, coffee and a sociable setting more than proven call isolation.
Read the review →Coworking space · 570 m away · LodgeLens rating 7.3/10
Shortlist Chapultepec 360 for a comfortable professional workspace, but establish the exact product before committing to a day or month.
Read the review →Same neighbourhood, different stay
Hotels we have analysed within about 1.5 km in a straight line. Compare the trade-offs before you choose.
180 m away · strongest: location and getting around 8.5/10
A centrally located aparthotel with spacious, functional rooms, strong connectivity and a compact gym, but substantial tradeoffs in sleep quality, heat management, maintenance, cleanliness consistency and service reliability.
Read the review →260 m away · strongest: location and getting around 8.3/10
A well-located hotel with comfortable beds, generally positive cleanliness and friendly staff, but meaningful tradeoffs in room and bathroom size, maintenance consistency, air-conditioning reliability, Wi-Fi, gym condition and breakfast value.
Read the review →800 m away · strongest: location and getting around 7.6/10
The clearest strengths are location, breakfast, functional room furnishings and a basic gym.
Read the review →1.3 km away · strongest: location and getting around 7.8/10
A distinctive, spacious and well-located stay with useful workspace, but meaningful risks around nighttime noise, heat, stairs, inconsistent maintenance, service recovery and Wi-Fi reliability.
Read the review →Compare what matters to your stay
These comparisons use hotels in our analyzed collection. Follow a hotel’s review to check its trade-offs and source coverage.
Breakfast and dining scores 7.7/10 in our analysis, compared with 2.0/10 here.
Breakfast and dining: 7.7/10 · 55 reviews about this
Trade-off: Light sleepers requiring reliably quiet rooms
Read the supporting evidence →Breakfast and dining scores 7.5/10 in our analysis, compared with 2.0/10 here.
Breakfast and dining: 7.5/10 · 98 reviews about this
Trade-off: Remote workers requiring dependable video calls.
Read the supporting evidence →Breakfast and dining scores 7.3/10 in our analysis, compared with 2.0/10 here.
Breakfast and dining: 7.3/10 · 632 reviews about this
Trade-off: Light sleepers or guests needing dependable quiet.
Read the supporting evidence →Next step
LodgeLens ranks properties against what you personally need — quiet, a real desk, a pool worth using, a specific budget — instead of a single average score. Tell us what matters and we will send a shortlist for your dates.
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What supports this review
633 reviews analyzed across 8 languages. Latest guest review: October 2026. 633 reviews from the last 12 months. Analysis: October 2026. How our analysis works
Sample dates: Dec 2025–Oct 2026. Average stay rating 8.6/10, normalized across sources. The latest 12 months average +0.0 points versus the full sample; changing guests and sources can affect this.
Our sample is not every review or every stay. Missing evidence does not establish that a facility is absent or a problem is resolved.