Standard Suite
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Mexico City / The stay, beyond the listing
Av. Paseo de la Reforma 380 Col. Juárez
The LodgeLens take
Check the sleep and noise findings before booking
A centrally located aparthotel with spacious, functional rooms, strong connectivity and a compact gym, but substantial tradeoffs in sleep quality, heat management, maintenance, cleanliness consistency and service reliability.
Worth checking: 80 of the 651 reviews in our sample contain a complaint about noise. See the evidence
Published property photos · may not show current condition
See live prices and availability
Strongest: Location and getting around 8.5, Wi-Fi 8.0, Price and value 7.0
Weakest: Sleep and noise 2.0, Pool 2.0, Cleanliness and condition 4.5
If it sounds right
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Compare the same room, dates and guest count. Check taxes, breakfast and cancellation terms before paying.
Choose the room, not just the hotel
Compare the room labels attached to guest reviews. Samples vary; a higher stay rating alone does not prove a better room. Check the exact bed, layout and inclusions before paying.
No room-specific strengths established.
Confirm current condition, exact layout and inclusions.
No room-specific strengths established.
Confirm current condition, exact layout and inclusions.
No room-specific strengths established.
Confirm current condition, exact layout and inclusions.
No room-specific strengths established.
Confirm current condition, exact layout and inclusions.
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A closer look, on your terms
Choose a priority to focus the review. Scores are our AI-assisted evidence assessments out of 10, separate from hotel stars and provider ratings.
11 topics · open any evidence panel for guest quotes, photos and how the score was formed.
Will you actually sleep here?
148 reviews about this · analyzed Oct 2026.
Sleep is a weak point, mainly because traffic, thin walls, corridors, and building systems can be loud.
Check before bookingNoise from traffic, neighboring rooms, corridors, and building systems is documented.
Sleep is a weak point, mainly because traffic, thin walls, corridors, and building systems can be loud. Some guests find rear-facing or higher-floor rooms quieter, but beds and pillows also draw complaints and some curtains let in light. Light sleepers should choose carefully or look elsewhere.
Guests reporting this gave the whole stay 8.11/10 on average.
Guests reporting this gave the whole stay 7.78/10 on average.
I found it quiet to sleep and it’s so close to everything that you would want to visit during a vacation to Mexico City
Bed was very comfy also :) room had no aircon
We were not sleep well at all due to the noise from Reforma Avenue
The walls were way to thin so you were able to hear everything what was happening next door
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
What are the rooms actually like?
216 reviews about this · 23 photos available · analyzed Oct 2026.
The rooms are reasonably spacious and can offer appealing views, but they are inconsistent. Guests report uncomfortable beds, underwhelming showers, and occasional lack of air-conditioning. They suit guests who value space and location more than polished room quality.






Spacious room
Bed was very comfy also :) room had no aircon
Even the beds were carelessly made
Shower wasn’t the best
Is it clean and well kept?
173 reviews about this · analyzed Oct 2026.
Cleanliness and upkeep are unreliable rather than consistently good.
Check before bookingSupplied reviews document ants, hair, dirty bathrooms and kitchenware, missed cleaning, odors, mold and stained sheets.
Cleanliness and upkeep are unreliable rather than consistently good. Some guests praise clean rooms, while others report ants, hair, odors, mold, stained sheets, dirty kitchenware, and worn or broken fixtures. Inspect your room on arrival if condition matters.
Guests reporting this gave the whole stay 6.9/10 on average.
Those who complained rated the whole stay 6.4/10 on average.
Those who complained rated the whole stay 6/10 on average.
Clean street
I was given only a bottle of rubbing alcohol and a dirty piece of cotton
Run down vs as depicted on the images
4.5/10: Overall condition is reduced by documented cleanliness failures, unresolved maintenance defects, dated fixtures and odor or damp-related complaints. Positive cleanliness reports prevent a lower score, but the evidence does not support a consistently well-maintained experience.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Do the staff fix things when they go wrong?
132 reviews about this · 1 photos available · analyzed Oct 2026.
Service is mixed: guests often describe friendly staff, but problem-solving and follow-through are less dependable. Some report limited assistance when issues arise, alongside occasional check-in and housekeeping complaints. It is a better fit if you do not need much hands-on support.

friendly staff and great value
maintenance and cleaning staff
no hotel staff came outside to check on us or offer assistance
Is breakfast worth booking?
49 reviews about this · 1 photos available · analyzed Oct 2026.
Breakfast and the on-site dining are generally promising, though the details are unclear.
Check before bookingBreakfast inclusion, buffet format, menu variety, and dietary options are not established.
Breakfast and the on-site dining are generally promising, though the details are unclear. Guests mention breakfast positively, while coffee receives some criticism, and the evidence does not establish the format or dietary range. Book it if convenience matters more than a guaranteed standout meal.

had everything for us to make breakfast
or dinner
Overall dining assessment is moderate because on-site dining and breakfast have more positive than negative detected mentions, while coffee evidence is notably weaker. Breakfast format, inclusion, pricing, menu options, and typical crowding remain unverified.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is the pool as good as the photos?
1 review about this · analyzed Oct 2026. Limited evidence: treat this assessment as provisional.
Do not book this hotel expecting a confirmed on-site pool.
Check before bookingThe supplied evidence does not establish an onsite pool; one guest reports using a pool at a nearby affiliated property instead.
Do not book this hotel expecting a confirmed on-site pool. The evidence points to at least one guest using a pool at a nearby affiliated property, with no reliable details about facilities here. Pool-focused travelers should choose another hotel.
Scored very low because the strongest direct evidence says the property did not have a pool, with access instead at a nearby affiliated property. The corpus statistic independently records one pool complaint, but retrieved reviews are not prevalence estimates.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
How well placed is it, really?
65 reviews about this · analyzed Oct 2026.
The location is one of the hotel’s strongest features, with Reforma attractions, restaurants, cafés, transport, and nearby neighborhoods within easy reach.
Check before bookingReforma traffic and nearby nightlife may create substantial noise.
The location is one of the hotel’s strongest features, with Reforma attractions, restaurants, cafés, transport, and nearby neighborhoods within easy reach. The trade-off is traffic and nightlife noise, and parking is reportedly unavailable. It suits walkers and sightseeing-focused visitors, not drivers seeking a quiet base.
Good location close to Roma Norte and Condesa by walk
Transporte público cercano
We walked a few blocks and didn't find a nice grocery store with enough options of vegetables and fruits
The safe box has a general code that any one can use
Strong overall location: central Reforma access, nearby dining and essentials, public transport and walkable attractions. Noise and absent parking reduce the score from exceptional.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Can you work or take calls from the room?
4 reviews about this · analyzed Oct 2026.
Wi-Fi appears reliable enough for work and calls, with guests describing it as strong or excellent.
Check before bookingNo measured download or upload speeds are supplied.
Wi-Fi appears reliable enough for work and calls, with guests describing it as strong or excellent. There are no measured speeds, and an isolated television connectivity issue does not establish a broader outage. Remote workers should find it suitable, though heavy bandwidth needs remain unverified.
8/10: Internet is listed, and supplied reviews broadly describe Wi-Fi positively. The score is limited by the absence of measured speeds and explicit video-call testing; the selected review set is not prevalence-representative.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is the desk usable for a working day?
4 reviews about this · 4 photos available · analyzed Oct 2026.
The room has a desk, chair, daylight, and a city outlook, making it usable for shorter work sessions.
Check before bookingEvening work lighting is reported as difficult.
The room has a desk, chair, daylight, and a city outlook, making it usable for shorter work sessions. Evening lighting is reportedly poor, and long-session chair comfort is uncertain. It is adequate for occasional work rather than a full remote-work setup.




A dedicated desk and chair are visibly provided, supporting basic laptop work. The overall score is moderated by a supplied complaint that evening work is difficult because of insufficient, warm-toned lighting, plus a separate report of badly worn furniture. Dimensions, power access, monitor suitability, and ergonomic quality are not established.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is there anywhere to train?
7 reviews about this · 2 photos available · analyzed Oct 2026.
There is a functional gym with cardio equipment, treadmills, dumbbells, and a bench, and guests mention it positively.
Check before bookingOne supplied review calls it a “small gym.”
There is a functional gym with cardio equipment, treadmills, dumbbells, and a bench, and guests mention it positively. It is described as small, with equipment condition and crowding unclear. It works for basic workouts, not a full training program.


It was also convinient to have a washer and dryer (same machine) without any extra charge and the gym
Overall this is a functional, compact hotel gym with documented cardio equipment, dumbbells, and a bench. Five corpus-detected reviews express praise and two express complaints, but the retrieved examples are not prevalence estimates and the complaints do not specify the failure. The score is therefore above ordinary but below a strong full-service training facility.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is it worth the money?
27 reviews about this · analyzed Oct 2026.
The hotel can offer good value, especially for guests prioritizing a central location and apartment-style space. Reviews also include sharp criticism of poor value when room condition or comfort falls short. It is worth considering if you can accept inconsistent upkeep and sleep quality.
Great value for money and very clean and comfortable apartments
and very poor value for money—I would not stay here again
Patterns in the reviews we analyzed
Patterns from 651 analyzed reviews. Use them to ask better questions: review counts are not a prediction of your stay, and text interpretation can miss nuance.
80 of 651 reviews contain a complaint about this.
80 of 97 classified opinions about this were negative — 82% of these opinions. 80 of those are from the last 730 days. 97 of 651 reviews mention it at all.
We were not sleep well at all due to the noise from Reforma Avenue
The only downside was a very annoying noise in my room on the 10th floor
loud room
27 of 651 reviews contain a complaint about this.
27 of 28 classified opinions about this were negative — 96% of these opinions. 27 of those are from the last 730 days. 28 of 651 reviews mention it at all.
The walls were way to thin so you were able to hear everything what was happening next door
which provide very poor soundproof
20 of 651 reviews contain a complaint about this.
20 of 20 classified opinions about this were negative — 100% of these opinions. 20 of those are from the last 730 days. 20 of 651 reviews mention it at all.
9 of 651 reviews contain a complaint about this.
9 of 10 classified opinions about this were negative — 90% of these opinions. 9 of those are from the last 730 days. 10 of 651 reviews mention it at all.
3 of 651 reviews contain a complaint about this.
3 of 4 classified opinions about this were negative — 75% of these opinions. 3 of those are from the last 730 days. 4 of 651 reviews mention it at all.
Ants in the room
The room became hot because of the sunshine and got mosquitoes if we leave it open
Reasons guests were glad they booked
133 reviewers praised it, 16 complained · 89% of opinions positive
The views from the balcony and the roof top terrace are really cool
108 reviewers praised it, 43 complained · 72% of opinions positive
Clean street
32 reviewers praised it, 5 complained · 87% of opinions positive
or dinner
29 reviewers praised it, 3 complained · 91% of opinions positive
safe area
20 reviewers praised it, 4 complained · 83% of opinions positive
Great value for money and very clean and comfortable apartments
Get a feel for the neighbourhood
21 mapped places sit within a five-minute walk. Distances are straight-line, converted to walking time at 80 m per minute with a 25% detour allowance.
We have no confirmed rail or metro station in this map sample. Check the public-transport places below and verify the route to your destinations.
Within 500 m: K-POP Norebang (2 min), Vaqueros bar (5 min), Tokyo Music Bar (7 min), Las Bohemias | Karaoke & Bar (7 min). Late-night venues this close are worth knowing about if you are a light sleeper.
Turn the findings into a better stay
Reviews and photos describe other people’s stays. The terms and room assigned to your reservation matter just as much.
Short answers
97 of 651 reviews mention noise. Of the 97 reviewers mentioning it, 80 described a problem and 17 described it positively. These are counts of the collected reviews, not all guests.
Jump to the detail21 mapped places sit within a five-minute walk. No rail or metro station was identified in the mapped data. Check public transport and practical routes before booking. 9 reviewers praise how much is walkable from the door.
Jump to the detail10 reviews mention breakfast. 7 described it positively and 3 described a problem.
Jump to the detailIt scores 2.0/10 here. 1 reviews mention the pool, 1 of them as a complaint. Scored very low because the strongest direct evidence says the property did not have a pool, with access instead at a nearby affiliated property. The corpus statistic independently records one pool complaint, but retrieved reviews are not prevalence estimates.
Jump to the detailLight sleepers or travelers highly sensitive to traffic and internal noise; Guests requiring dependable air conditioning; Travelers expecting consistently modern, well-maintained rooms; Guests needing a confirmed onsite pool.
Jump to the detailWorking while you stay
Reviewed coworking spaces and work-friendly cafés within 3 km in a straight line. Check the actual journey, opening hours and any day-pass or laptop rules before you go.
Coworking space · 220 m away · LodgeLens rating 4.2/10
Varsovia is worth a trial for workers who appreciate a shared-office setting and can tolerate some uncertainty, but the evidence argues against committing a month unseen.
Read the review →Coworking space · 470 m away · LodgeLens rating 5.3/10
Consider Reforma Latino for a trial workday rather than committing to a month without checking your assigned floor, connection and entry arrangements.
Read the review →Coworking space · 480 m away · LodgeLens rating 7.3/10
Shortlist Chapultepec 360 for a comfortable professional workspace, but establish the exact product before committing to a day or month.
Read the review →Same neighbourhood, different stay
Hotels we have analysed within about 1.5 km in a straight line. Compare the trade-offs before you choose.
180 m away · strongest: location and getting around 8.3/10
A centrally located, spacious apartment-style property with kitchens, useful facilities and generally good connectivity.
Read the review →340 m away · strongest: location and getting around 8.3/10
A well-located hotel with comfortable beds, generally positive cleanliness and friendly staff, but meaningful tradeoffs in room and bathroom size, maintenance consistency, air-conditioning reliability, Wi-Fi, gym condition and breakfast value.
Read the review →660 m away · strongest: location and getting around 7.6/10
The clearest strengths are location, breakfast, functional room furnishings and a basic gym.
Read the review →1.3 km away · strongest: location and getting around 7.8/10
A distinctive, spacious and well-located stay with useful workspace, but meaningful risks around nighttime noise, heat, stairs, inconsistent maintenance, service recovery and Wi-Fi reliability.
Read the review →Compare what matters to your stay
These comparisons use hotels in our analyzed collection. Follow a hotel’s review to check its trade-offs and source coverage.
Sleep and noise scores 7.0/10 in our analysis, compared with 2.0/10 here.
Sleep and noise: 7.0/10 · 65 reviews about this
Trade-off: Light sleepers unwilling to request a quieter room
Read the supporting evidence →Sleep and noise scores 7.0/10 in our analysis, compared with 2.0/10 here.
Sleep and noise: 7.0/10 · 45 reviews about this
Trade-off: Remote workers requiring dependable video calls.
Read the supporting evidence →Sleep and noise scores 7.0/10 in our analysis, compared with 2.0/10 here.
Sleep and noise: 7.0/10 · 56 reviews about this
Trade-off: Pool-dependent stays
Read the supporting evidence →Next step
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What supports this review
651 reviews analyzed across 8 languages. Latest guest review: October 2026. 651 reviews from the last 12 months. Analysis: October 2026. How our analysis works
Sample dates: Mar 2026–Oct 2026. Average stay rating 8.7/10, normalized across sources. The latest 12 months average +0.0 points versus the full sample; changing guests and sources can affect this.
Our sample is not every review or every stay. Missing evidence does not establish that a facility is absent or a problem is resolved.