Kuala Lumpur / The stay, beyond the listing

Concorde Hotel Kuala Lumpur

Jalan Sultan Ismail

The LodgeLens take

Check the wi-fi findings before booking

A centrally located hotel with spacious, well-equipped rooms, a substantial pool, varied breakfast and generally positive service evidence. The main risks are poor Wi-Fi, weak soundproofing, uneven room maintenance and variable cleanliness. The experience appears better suited to location-focused leisure stays than to quiet or connectivity-dependent trips.

Worth checking: 113 of the 5313 reviews in our sample contain a complaint about noise. See the evidence

Published property photos · may not show current condition

Published photos, not an inspection. Confirm the exact room and current facilities.

1 / 50
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Seen from USD 71 a night on sample dates

Useful findings, with limits Review dates and source coverage affect how much weight to give these findings.See coverage & dates ↗

Who it may suit

  • Leisure travelers prioritizing central walkability and sightseeing access
  • Guests who value a large outdoor pool and substantial breakfast
  • Travelers comfortable with older or variable room condition
  • Short stays where dependable in-room internet is not essential

Strongest: Location and getting around 8.3, Gym 7.5, Pool 7.2

Think twice if

  • Remote workers or travelers requiring reliable video calls
  • Light sleepers
  • Guests seeking consistently modern, quiet rooms
  • Travelers highly sensitive to cleanliness or maintenance variability

Weakest: Wi-Fi 2.0, Sleep and noise 4.5, Cleanliness and condition 6.0

If it sounds right

Check your dates

We observed USD 71–98 a night on sample dates. Live prices move with the calendar.

We may earn a commission if you book through these links. Commission does not affect our analysis or scores.

Compare the same room, dates and guest count. Check taxes, breakfast and cancellation terms before paying.

Choose the room, not just the hotel

A little care here can change your stay.

Compare the room labels attached to guest reviews. Samples vary; a higher stay rating alone does not prove a better room. Check the exact bed, layout and inclusions before paying.

Most reviewed room343 reviews

Superior Queen

8.9 /10Average stay rating
9 / 343Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option241 reviews

Superior Room

9.0 /10Average stay rating
5 / 241Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option187 reviews

Deluxe King

9.1 /10Average stay rating
3 / 187Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option179 reviews

Deluxe Executive

9.2 /10Average stay rating
3 / 179Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option160 reviews

Premier Room

9.2 /10Average stay rating
3 / 160Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option132 reviews

Superior Twin

8.9 /10Average stay rating
3 / 132Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option91 reviews

Deluxe Room

9.1 /10Average stay rating
2 / 91Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option83 reviews

Deluxe Executive Room

8.8 /10Average stay rating
2 / 83Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option64 reviews

Deluxe Family Suite

8.5 /10Average stay rating
4 / 64Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option61 reviews

Premier Executive Double Queen

9.6 /10Average stay rating
0 / 61Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option42 reviews

Premier Executive King

9.1 /10Average stay rating
0 / 42Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option35 reviews

Premier Executive

9.4 /10Average stay rating
0 / 35Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option31 reviews

Deluxe Twin Room

8.9 /10Average stay rating
0 / 31Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option28 reviews

Deluxe Twin

9.0 /10Average stay rating
0 / 28Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option28 reviews

Deluxe Suite Family

9.4 /10Average stay rating
2 / 28Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option22 reviews

Premier

8.7 /10Average stay rating
2 / 22Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample16 reviews

Superior Twin/Queen

9.2 /10Average stay rating
0 / 16Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample14 reviews

Room Superior

9.9 /10Average stay rating
0 / 14Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample14 reviews

Superior Double or Twin Room

9.4 /10Average stay rating
0 / 14Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample11 reviews

Double or Twin Superior

9.6 /10Average stay rating
0 / 11Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample7 reviews

Deluxe King/Twin

9.0 /10Average stay rating
0 / 7Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample5 reviews

Classic Executive

9.9 /10Average stay rating
0 / 5Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample5 reviews

classic

9.1 /10Average stay rating
0 / 5Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample5 reviews

Classic Suite

10.0 /10Average stay rating
0 / 5Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Make the room request specific

A useful note for the hotel

Select a room above, then copy an enquiry to use before booking. Nothing is sent from this page.

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No room selected. The enquiry will ask about the hotel generally.

A closer look, on your terms

What matters for your stay?

Choose a priority to focus the review. Scores are our AI-assisted evidence assessments out of 10, separate from hotel stars and provider ratings.

11 topics · open any evidence panel for guest quotes, photos and how the score was formed.

Will you actually sleep here?

Sleep and noise

4.5/10

586 reviews about this · analyzed Oct 2026.

Sleep is a weak point: beds can be comfortable, but noise regularly gets in the way.

Check before bookingNoise complaints include traffic, construction, corridors, live music, neighboring guests, poor window sealing, and air-conditioning noise.

Guest evidence & score details

Sleep is a weak point: beds can be comfortable, but noise regularly gets in the way. Guests report traffic, construction, music, corridors, neighbours and noisy air-conditioning, while bed and pillow comfort is mixed. Light sleepers should request a quiet room away from roads and nightlife.

  • Bed comfortguest review evidence
    6.0
  • Soundproofingguest review evidence
    3.5
  • Pillowsguest review evidence
    5.5
Beds and pillows387 reviews
165 disliked179 likedlast mentioned Oct 2026
Noise189 reviews
113 disliked71 likedlast mentioned Oct 2026
Construction and roadworks1%
raised by 60 of 5,313last Oct 2026

Guests reporting this gave the whole stay 7.28/10 on average.

Soundproofing between roomsunder 1%
raised by 26 of 5,313last Oct 2026

Guests reporting this gave the whole stay 7.72/10 on average.

What guests liked

plus it was very quiet despite being in the city centre

What guests complained about

Loud music even past the midnight for every night I stayed ( 3 nights)

Booking.com · rated 7/10 · May 2026 · Superior Twin

Loud renovations being worked on without warning

How we got to 4.5

Sleep prospects are reduced by documented noise and mixed bedding comfort. Some guests report sleeping well and comfortable beds, but supplied evidence includes multiple explicit complaints about traffic, construction, corridors, live music, neighboring rooms, air-conditioning noise, and hard beds. Blackout performance is unverified.

Supports the score
  • Multiple supplied reviews describe comfortable beds and successful sleep.
  • Some rooms are shown with substantial curtains and separated sleeping areas, though photography cannot establish blackout performance.
Pulls the score down
  • Noise complaints include traffic, construction, corridors, live music, neighboring guests, poor window sealing, and air-conditioning noise.
  • Bed and pillow comfort is mixed, with several reports of hard beds or unsuitable pillows.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

What are the rooms actually like?

Rooms

6.3/10
8.0Agoda · 28,632 ratings

1,067 reviews about this · 32 photos available · analyzed Oct 2026.

Guests rate this 8.0 (city average 7.8); our evidence assessment is 6.3. These use different methods and samples; the detail below explains our assessment.

The rooms are reasonably spacious and often have comfortable beds and appealing views, but quality varies. Bathrooms attract complaints, and some rooms feel small or dated. They suit travellers who value space and location more than polished, modern interiors.

Guest evidence & score details
Bathrooms397 reviews
205 disliked140 likedlast mentioned Oct 2026
Beds and pillows387 reviews
165 disliked179 likedlast mentioned Oct 2026
Room size333 reviews
17 disliked308 likedlast mentioned Oct 2026
Views245 reviews
28 disliked199 likedlast mentioned Oct 2026

What guests liked

and spacious enough for the whole family to move around easily

The room is very clean and pillow and bed very comfortable

Booking.com · rated 9/10 · May 2026 · Deluxe Executive Room

What guests complained about

Room is small too

The beds in the rooms were extremely hard which led to us having to upgrade our room as our sleep the first night was terrible

Booking.com · rated 9/10 · August 2026 · Superior Queen

Is it clean and well kept?

Cleanliness and condition

6.0/10
8.7Agoda · 28,632 ratings

1,191 reviews about this · analyzed Oct 2026.

Guests rate this 8.7 (city average 7.8); our evidence assessment is 6.0. These use different methods and samples; the detail below explains our assessment.

Cleanliness is generally acceptable, but the hotel feels worn rather than consistently well kept.

Check before bookingReviews document dirty rooms, stained or mouldy linen, odours, a cockroach, drainage problems and dated fittings.

Guest evidence & score details

Cleanliness is generally acceptable, but the hotel feels worn rather than consistently well kept. Guests praise clean rooms while others report stains, mould, smells, drainage issues and occasional maintenance problems. Expect a functional older hotel, not a reliably fresh four-star finish.

  • Cleanlinessguest review evidence
    7.0
  • Room upkeepguest review evidence
    5.5
  • Common areasphotos and reviews
    6.5
  • Feels currentfrom the photos
    4.5
Cleanliness952 reviews
68 disliked815 likedlast mentioned Oct 2026
Wear and maintenance3%
raised by 171 of 5,313last Oct 2026

Guests reporting this gave the whole stay 7.37/10 on average.

Smells and damp2%
raised by 89 of 5,313last Oct 2026

Guests reporting this gave the whole stay 6.8/10 on average.

Plumbing, drainage and hot water2%
raised by 82 of 5,313last Oct 2026

Guests reporting this gave the whole stay 7.24/10 on average.

What guests liked

Concorde Hotel has clean rooms and excellent facilities

What guests complained about

We booked 2 rooms in my kids room it had moulds on the bed sheets and it wan not clean

I would call this hotel "dated" - it really doesn't stand up to its 4 star designation

How we got to 6.0

Mixed overall condition: cleanliness is often praised, but documented dirty-room incidents, datedness, maintenance failures and recent wear complaints prevent a high score. The evidence supports a functioning but unevenly maintained property, with limited confidence about common areas because visual evidence is staged.

Supports the score
  • Many supplied reviews describe rooms and the hotel as clean or well maintained.
  • Recent reviews also document clean rooms and good maintenance.
  • Photographs show orderly, intact-looking rooms and a clean-looking bathroom, though staged photography cannot establish real-use cleanliness.
Pulls the score down
  • Reviews document dirty rooms, stained or mouldy linen, odours, a cockroach, drainage problems and dated fittings.
  • Wear and maintenance complaints are materially more negative than cleanliness mentions.
  • Retrieved reviews are selected for relevance and are not prevalence estimates.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Do the staff fix things when they go wrong?

Staff and service

6.6/10
8.7Agoda · 28,632 ratings

1,700 reviews about this · 4 photos available · analyzed Oct 2026.

Guests rate this 8.7 (city average 7.5); our evidence assessment is 6.6. These use different methods and samples; the detail below explains our assessment.

Staff are often friendly and helpful, and check-in is usually smooth. The weak spot is follow-through when something goes wrong, with guests reporting unhelpful or unprofessional responses. It works best for guests who do not expect problems to be resolved quickly.

Guest evidence & score details
  • Friendlinessguest review evidence
    6.5
  • Responsivenessguest review evidence
    6.5
  • Check-inguest review evidence
    8.0
  • Problem solvingguest review evidence
    4.5
Staff and service1580 reviews
161 disliked1328 likedlast mentioned Oct 2026
Check-in and check-out283 reviews
47 disliked192 likedlast mentioned Oct 2026
Housekeeping64 reviews
10 disliked49 likedlast mentioned Sept 2026

What guests liked

concierges and staff were very professional and helpful

Friendly and attentive staff made check-in and check-out seamless

What guests complained about

Not helpful staff and the door didn’t close properly and reported repeatedly

Booking.com · rated 4/10 · July 2026 · Superior Twin

Staff's response was not cordial and they were very unprofessional when requested to take luggage during check out

Booking.com · rated 8/10 · August 2026 · Deluxe King

Is breakfast worth booking?

Breakfast and dining

7.1/10

2,084 reviews about this · 21 photos available · analyzed Oct 2026.

Breakfast is a worthwhile choice for variety and generally good quality.

Check before bookingSupplied reviews describe queues, crowding and occasional waits for tables.

Guest evidence & score details

Breakfast is a worthwhile choice for variety and generally good quality. Guests also praise the on-site restaurants, though queues, crowded seating, repetitive food and limited vegetarian options can take the shine off it. Book it if you enjoy a large buffet and can avoid peak times.

Breakfast1901 reviews
310 disliked1303 likedlast mentioned Oct 2026
On-site restaurant and bar279 reviews
59 disliked174 likedlast mentioned Sept 2026
Coffee182 reviews
38 disliked81 likedlast mentioned Oct 2026

What guests liked

The breakfast buffet was very nice - had a massive variety

Booking.com · rated 10/10 · July 2026 · Deluxe Executive Room

in-house restaurants such as the excellent Chinese restaurant

What guests complained about

the breakfast served on 25th December was spoiled and of poor quality

Plus there was no free coffee or tea sachets provided in the room and nether a jug kettle

Booking.com · rated 9/10 · April 2026 · Superior Queen
How we got to 7.1
Supports the score
  • Breakfast is available as a buffet with substantial apparent variety.
  • Several supplied reviews praise breakfast quality and selection.
  • Dining spaces and buffet presentation are documented in photographs.
Pulls the score down
  • Supplied reviews describe queues, crowding and occasional waits for tables.
  • Vegetarian selection is described as limited by multiple supplied reviews.
  • Some reviews report repetitive or disappointing breakfast and restaurant food.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is the pool as good as the photos?

Pool

7.2/10
8.5Agoda · 28,632 ratings

477 reviews about this · 4 photos available · analyzed Oct 2026.

The pool is a genuine strength, with a substantial layout, city views and room for different swimming depths.

Check before bookingSome guests report outdated design, cleanliness or circulation concerns, and limited child-focused features.

Guest evidence & score details

The pool is a genuine strength, with a substantial layout, city views and room for different swimming depths. Guests generally enjoy it, although some mention dated design, cleanliness concerns and awkward or unsafe access. It is a good choice for adults wanting a city-centre swim, less so for a polished family resort experience.

  • Viewfrom 4 photos
    8.5
  • Cleanlinessguest review evidence
    6.0
  • Matches the photosphotos checked against reviews
    7.0
Pool477 reviews
98 disliked338 likedlast mentioned Oct 2026

What guests liked

big clean pool and well functioning.l sauna and steam room

What guests complained about

Swimming pool ladder was dangerous as not easy to get out

Booking.com · rated 9/10 · August 2026 · Deluxe King
How we got to 7.2

Overall, the pool scores well for existence, apparent size, city setting, and recreational appeal. The score is reduced by mixed maintenance reports, outdated design, loud-music evidence, and limited evidence about daily crowding or lounger availability.

Supports the score
  • Outdoor pool is documented and visually substantial.
  • Guests describe the pool as large, amazing, and suitable for different swimming depths.
  • City landmarks are visible from the pool area.
Pulls the score down
  • Some guests report outdated design, cleanliness or circulation concerns, and limited child-focused features.
  • One recent complaint reported poor pool condition; retrieved reviews are not prevalence estimates.
  • Lounger counts, crowding, and actual shade coverage are not reliably established.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

How well placed is it, really?

Location and getting around

8.3/10
9.0Agoda · 28,632 ratings

735 reviews about this · analyzed Oct 2026.

The location is excellent for walking, public transport, restaurants and major attractions.

Check before bookingNearby late-night venues and traffic may create noise.

Guest evidence & score details

The location is excellent for walking, public transport, restaurants and major attractions. The trade-off is a lively central setting, with traffic, nightlife and possible room noise; parking and drop-off can also be awkward. Choose it for convenience, not neighbourhood quiet.

  • Walkabilitymeasured from the map
    9.0
  • Sightseeing accessmeasured from the map
    8.5
  • Taxi convenienceguest review evidence
    8.0
  • Neighbourhood quietguest review evidence
    5.5
Walking distance to things498 reviews
25 disliked437 likedlast mentioned Oct 2026
Public transport282 reviews
6 disliked224 likedlast mentioned Sept 2026
Taxis and ride-hailing65 reviews
8 disliked40 likedlast mentioned Oct 2026
Feeling safe61 reviews
16 disliked38 likedlast mentioned Sept 2026

What guests liked

Location was excellent for walking distance to twin towers

Very close to Monorail station to get to Lot 10 and Pavilion Mall

Booking.com · rated 7/10 · September 2026 · Superior Queen

What guests complained about

You need to walk at least 15 min to get to one otherwise everything is good

It's sometimes faster to walk rather than take public transport

How we got to 8.3

The score combines access to nearby places, transport and sightseeing. Nearby-place counts and distances come from the stored Google Maps/POI scrape; guest reviews supply the practical walkability and taxi context.

Supports the score
  • Central, highly walkable setting with restaurants, cafés, convenience stores and attractions nearby.
  • Public transport is very close, including Bukit Nanas Monorail and Dang Wangi station.
  • Nightlife and business services are readily accessible.
Pulls the score down
  • Nearby late-night venues and traffic may create noise.
  • Some guests report inconvenient parking or confusing vehicle drop-off access.
  • Sidewalk quality is not established by the supplied evidence.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Can you work or take calls from the room?

Wi-Fi

2.0/10

132 reviews about this · analyzed Oct 2026.

Wi-Fi is unreliable enough that remote work and video calls are a gamble.

Check before bookingMultiple supplied reviews report slow, unreliable, or unusable Wi-Fi, including recent complaints affecting work and video calls.

Guest evidence & score details

Wi-Fi is unreliable enough that remote work and video calls are a gamble. Some guests find it fast, but others describe slow or unusable service in their rooms. Business travellers should arrange a backup connection.

  • Reliabilityguest review evidence
    2.0
  • Video callsguest review evidence
    1.0
Wi-Fi and internet132 reviews
83 disliked24 likedlast mentioned Oct 2026

What guests liked

Fast wifi and very friendly staff

What guests complained about

I can't believe how bad the wifi was in my room

How we got to 2.0

Score 2/10. Wi-Fi exists, and some guests report reliable service, but the overall documented experience is dominated by explicit reliability failures, including recent outages and severe difficulty working or making calls. Confidence is high because the evidence includes both positive and negative reports plus corpus-level lower-bound counts; exact prevalence remains unknown.

Supports the score
  • Wi-Fi is listed among the hotel's internet services.
  • Some supplied reviews describe reliable or fast Wi-Fi.
Pulls the score down
  • Multiple supplied reviews report slow, unreliable, or unusable Wi-Fi, including recent complaints affecting work and video calls.
  • No measured download or upload speeds were supplied.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is the desk usable for a working day?

Working from the room

6.0/10

141 reviews about this · 9 photos available · analyzed Oct 2026.

The room desk is usable for basic laptop work, but it is not a strong full-day setup.

Check before bookingPower availability is a documented limitation.

Guest evidence & score details

The room desk is usable for basic laptop work, but it is not a strong full-day setup. Limited power, dark rooms and inadequate desk lighting make longer sessions harder, and unreliable Wi-Fi compounds the problem. It is fine for occasional emails, not dependable remote work.

  • Chairfrom 9 photos
    5.0
  • Natural lightfrom 9 photos
    5.0
Wi-Fi and internet132 reviews
83 disliked24 likedlast mentioned Oct 2026
Desk and working space10 reviews
2 disliked8 likedlast mentioned Sept 2026

What guests liked

Fast wifi and very friendly staff

What guests complained about

I can't believe how bad the wifi was in my room

How we got to 6.0

The workspace scores as clearly usable for basic laptop work because a proper desk and chair are shown and the desk is described as suitable for work. It is held below a strong score by documented power limitations and variable lighting. The corpus detected 10 desk/working-space mentions, with 2 classified complaints and 8 classified praise mentions; these are lower-bound detections, not prevalence estimates.

Supports the score
  • A proper room work desk is visibly provided.
  • The desk appears suitable for laptop use.
  • Some rooms have a window beside the workspace.
Pulls the score down
  • Power availability is a documented limitation.
  • Several supplied reviews describe dark rooms or insufficient desk lighting.
  • Desk and chair dimensions, chair ergonomics, and monitor suitability are not verified.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is there anywhere to train?

Gym

7.5/10
8.5Agoda · 28,632 ratings

147 reviews about this · 3 photos available · analyzed Oct 2026. Limited evidence: treat this assessment as provisional. Confidence is low because the available sources are limited or inconsistent.

The gym is a solid facility and guests often find it impressive. Its main drawback is the lack of air-conditioning, which can make workouts uncomfortable. It suits casual and regular training, provided you tolerate a warm room.

Guest evidence & score details
Gym147 reviews
23 disliked118 likedlast mentioned Sept 2026

What guests liked

The facilities particularly the gym was very impressive

Booking.com · rated 10/10 · July 2026 · Premier Executive

What guests complained about

The only thing I did not like was that the fitness centre does not have air-conditioning

Booking.com · rated 9/10 · May 2026 · Deluxe King

Is it worth the money?

Price and value

7.0/10
8.6Agoda · 28,632 ratings

242 reviews about this · analyzed Oct 2026.

Guests rate this 8.6 (city average 7.8); our evidence assessment is 7.0. These use different methods and samples; the detail below explains our assessment.

The hotel can offer good value, especially for its central location and broad facilities. Its dated condition, uneven maintenance and occasional service or noise problems weaken the deal at higher prices. It is best for travellers prioritising location and amenities over a modern, seamless stay.

Guest evidence & score details
Value for money242 reviews
24 disliked200 likedlast mentioned Sept 2026

What guests liked

it was a pleasant stay and offered good value for money

What guests complained about

its really dated and not worth the price as compared to the other hotels around the area

Patterns in the reviews we analyzed

What to check before you commit

Patterns from 5,313 analyzed reviews. Use them to ask better questions: review counts are not a prediction of your stay, and text interpretation can miss nuance.

Noise

Higher concern

113 of 5,313 reviews contain a complaint about this.

See the pattern & what to do

113 of 184 classified opinions about this were negative — 61% of these opinions. 96 of those are from the last 730 days. 189 of 5313 reviews mention it at all.

Loud music even past the midnight for every night I stayed ( 3 nights)

Booking.com · rated 7/10 · May 2026 · Superior Twin

Neighbour room whole night created noise poor hospitality by the staff not worth for the money paid Stayed for 4 night …

Very noisy room

What you can do about it
  • Request a room away from the main road, Hard Rock Cafe or other live-music areas.
  • Request a room away from corridors, patios, elevators, and neighboring rooms.
  • Ask for a room with a fully closing window and report air-conditioning noise promptly.
  • Light sleepers should request a quieter room before arrival; blackout performance is not verified.

Smells and damp

Higher concern

63 of 5,313 reviews contain a complaint about this.

See the pattern & what to do

63 of 72 classified opinions about this were negative — 88% of these opinions. 53 of those are from the last 730 days. 89 of 5313 reviews mention it at all.

there was strong smell of smoke creeping into our room which got very uncomfortable

Booking.com · rated 9/10 · July 2026 · Deluxe Executive Room

The carpets in the room were a bit smelly and since the windows don't open there was no way to freshen the air

Really horrible smell from the Toliet

Booking.com · rated 4/10 · June 2026 · Superior Queen

Plumbing, drainage and hot water

Higher concern

49 of 5,313 reviews contain a complaint about this.

See the pattern & what to do

49 of 75 classified opinions about this were negative — 65% of these opinions. 41 of those are from the last 730 days. 82 of 5313 reviews mention it at all.

No hot water in shower in the morning

Booking.com · rated 4/10 · June 2026 · Superior Queen

Shower didn’t drain well

Our toilet was leaking

Booking.com · rated 9/10 · July 2026 · Premier Executive Double Queen

Construction and roadworks

Moderate concern

38 of 5,313 reviews contain a complaint about this.

See the pattern & what to do

38 of 47 classified opinions about this were negative — 81% of these opinions. 29 of those are from the last 730 days. 60 of 5313 reviews mention it at all.

Construction or renovation activity remains documented recently, but the supplied reviews do not establish its exact location or scope.

Loud renovations being worked on without warning

Soundproofing between rooms

Moderate concern

18 of 5,313 reviews contain a complaint about this.

See the pattern & what to do

18 of 24 classified opinions about this were negative — 75% of these opinions. 14 of those are from the last 730 days. 26 of 5313 reviews mention it at all.

Poor soundproofing in the room

The room was not sound proof

Little old and connecting rooms not isolated so so you hear everything from noisy neighbours

Reasons guests were glad they booked

The bright spots in guest feedback

Staff and service

1328 reviewers praised it, 161 complained · 89% of opinions positive

Read a guest’s words

concierges and staff were very professional and helpful

Breakfast

1303 reviewers praised it, 310 complained · 81% of opinions positive

Read a guest’s words

The breakfast buffet was very nice - had a massive variety

Booking.com · rated 10/10 · July 2026 · Deluxe Executive Room

Walking distance to things

437 reviewers praised it, 25 complained · 95% of opinions positive

Read a guest’s words

Location was excellent for walking distance to twin towers

Pool

338 reviewers praised it, 98 complained · 78% of opinions positive

Read a guest’s words

big clean pool and well functioning.l sauna and steam room

Get a feel for the neighbourhood

The world outside the lobby

23 mapped places sit within a five-minute walk. Distances are straight-line, converted to walking time at 80 m per minute with a 25% detour allowance.

Landmarks and transport

  • Bukit Nanas Monorail Station2 min walk
  • CEO Premier3 min walk
  • Suria KLCC10 min walk
  • KLCC Park13 min walk
  • Suvarnabhumi Airport1176.11 km
  • Silom1182.73 km
  • Asok1183.35 km
  • Siam1184.61 km

We have no confirmed rail or metro station in this map sample. Check the public-transport places below and verify the route to your destinations.

Explore food, transport and everyday essentials nearby

Eating and drinking

Bars5 mapped · 3 within 5 min
Restaurants5 mapped · 2 within 5 min

Cafés and workspaces

Coworking5 mapped · 2 within 5 min
Cafés5 mapped · 2 within 5 min

Everyday essentials

Convenience5 mapped · 5 within 5 min
Groceries5 mapped · 3 within 5 min
Laundry5 mapped · 1 within 5 min
Pharmacies5 mapped
Shopping5 mapped

Getting around

Public transport5 mapped · 4 within 5 min

Exercise

Gyms5 mapped · 1 within 5 min
Yoga studios5 mapped

Green space

Parks2 mapped

Worth knowing about

Late-night venues4 mapped · 2 within 5 min
Large event venues1 mapped

Within 500 m: CEO Premier (3 min), Millennium Club (5 min), Bintang Palace 天上人间 (7 min). Late-night venues this close are worth knowing about if you are a light sleeper.

Turn the findings into a better stay

Confirm these details before booking

Reviews and photos describe other people’s stays. The terms and room assigned to your reservation matter just as much.

For your reservation

  • Exact room category, bed arrangement and maximum occupancy; requests such as a high floor may not be guaranteed.
  • Total price for your dates, including taxes, service fees, breakfast and any deposit.
  • Cancellation deadline, payment timing and whether the rate is refundable.
  • Current opening hours, closures or extra charges for the facilities you need.

Questions raised by this hotel’s evidence

  • Which room locations are quietest, and can a quiet room be guaranteed?
  • Is the in-room Wi-Fi currently reliable for video calls, and is a recent speed test available?
  • Is the pool heated, and what are its opening hours?
  • Is the window area actually a corner window, or does the view continue beyond this angle?

Observations for specific dates, not a quote

What it costs

These are historical observations, not live availability. Room types, occupancy, taxes and cancellation rules may differ between samples. Check the final total with the provider.

USD 71–98per night on sampled dates · historical observations

See sample dates and recorded rates
USD 892026-10-25 → 2026-10-27booking.com
USD 982026-12-10 → 2026-12-12booking.com
USD 952027-01-09 → 2027-01-11booking.com
USD 712026-11-10 → 2026-11-12google_travel

Good value when: When location and a moderate room rate matter; supplied guests described it as “good place and value for money” and “Reasonable price and great location.”

Poor value when: When dated rooms, parking charges, or room quality are important; supplied guests described it as “not worth the price as compared to the other hotels around the area” and “Poor Value for Money.”

Short answers

Common questions about Concorde Hotel Kuala Lumpur

Is Concorde Hotel Kuala Lumpur noisy?

189 of 5313 reviews mention noise. Of the 189 reviewers mentioning it, 113 described a problem and 71 described it positively. These are counts of the collected reviews, not all guests. Separately, 60 reviews mention construction or roadworks nearby, 47 of them in the last two years, most recently 2026-10-06.

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Is there construction near Concorde Hotel Kuala Lumpur?

60 collected reviews mention construction, roadworks or building work, first on 2024-03-13 and most recently on 2026-10-06. 38 described it as a complaint. This historical evidence does not establish whether work is continuing today.

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Is Concorde Hotel Kuala Lumpur in a good location?

23 mapped places sit within a five-minute walk. No rail or metro station was identified in the mapped data. Check public transport and practical routes before booking. 437 reviewers praise how much is walkable from the door.

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Is breakfast at Concorde Hotel Kuala Lumpur worth it?

1901 reviews mention breakfast. 1303 described it positively and 310 described a problem.

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How is the Wi-Fi at Concorde Hotel Kuala Lumpur?

Only 132 of 5313 reviews mention it at all, 83 of them as a complaint — thin evidence either way, which is itself worth knowing if you need to work.

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Is the pool at Concorde Hotel Kuala Lumpur any good?

It scores 7.2/10 here. 477 reviews mention the pool, 98 of them as a complaint. Overall, the pool scores well for existence, apparent size, city setting, and recreational appeal. The score is reduced by mixed maintenance reports, outdated design, loud-music evidence, and limited evidence about daily crowding or lounger availability.

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How much does Concorde Hotel Kuala Lumpur cost per night?

Rates we observed for the listed sample dates ran USD 71 to USD 98 a night, with a midpoint around USD 92. Prices move with dates and room type.

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Who should not book Concorde Hotel Kuala Lumpur?

Remote workers or travelers requiring reliable video calls; Light sleepers; Guests seeking consistently modern, quiet rooms; Travelers highly sensitive to cleanliness or maintenance variability.

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Working while you stay

Places to work near Concorde Hotel Kuala Lumpur

Reviewed coworking spaces and work-friendly cafés within 3 km in a straight line. Check the actual journey, opening hours and any day-pass or laptop rules before you go.

DOJO Coworking KL

Coworking space · 320 m away · LodgeLens rating 7.3/10

DOJO is worth considering for a working day and potentially a longer stay, particularly if comfortable seating, welcoming community and a choice of work areas matter more than guaranteed silence.

Read the review →

Common Ground KLCC

Coworking space · 730 m away · LodgeLens rating 7.3/10

Common Ground KLCC looks strongest for a weekday worker who wants varied powered seating, accessible call booths and a sociable professional setting rather than guaranteed silence.

Read the review →

Komune Co-working, KLCC

Coworking space · 780 m away · LodgeLens rating 7.1/10

Komune KLCC merits a trial day if you want a shared professional workspace with encouraging recent comfort and value feedback.

Read the review →

See the best coworking spaces in Kuala Lumpur →

Same neighbourhood, different stay

Other reviewed hotels near Concorde Hotel Kuala Lumpur

Hotels we have analysed within about 1.5 km in a straight line. Compare the trade-offs before you choose.

Compare what matters to your stay

Other hotels and focused shortlists

These comparisons use hotels in our analyzed collection. Follow a hotel’s review to check its trade-offs and source coverage.

Compare the Kuala Lumpur hotels we have analyzed →

Next step

Not sure this is the right one?

LodgeLens ranks properties against what you personally need — quiet, a real desk, a pool worth using, a specific budget — instead of a single average score. Tell us what matters and we will send a shortlist for your dates.

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What supports this review

Read with these limitations

5,313 reviews analyzed across 8 languages. Latest guest review: October 2026. 2,357 reviews from the last 12 months. Analysis: October 2026. How our analysis works

Sample dates: Oct 2023–Oct 2026. Average stay rating 8.8/10, normalized across sources. The latest 12 months average +0.1 points versus the full sample; changing guests and sources can affect this.

  • No written Google reviews were collected.
  • Some review sources are missing or need refreshing.
Review sources, sample sizes and collection dates
Booking.com533 reviews collectedSource collected · October 2026
Google0 reviews collected · 8,632 advertised by sourceReview evidence unavailable · October 2026
Agoda4,780 reviews collectedSource collected · October 2026

Our sample is not every review or every stay. Missing evidence does not establish that a facility is absent or a problem is resolved.

How this page was made

We hold 5,313 reviews for this property and analyzed 5,313 reviews across 8 languages. Text matching and AI interpretation can miss nuance, sarcasm or translations. Repeated experiences, larger samples and independent sources are more useful than a single vivid quote.

Quotes, however, are only ever drawn from the 4,114 English reviews. Machine-translating a guest’s sentence would change their original wording.

We count mentions using text patterns. Complaints can come from a reviewer’s “disliked” field or negative wording in their review. These counts describe the reviews we hold, not the proportion of all guests who experienced an issue. “Recent” means the last 730 days.

Scores, section explanations and photo descriptions come from a model reading the source material using AI, last run 10 October 2026. Published photos may be old, staged or incomplete; AI cannot measure a room or verify a facility is currently open. Nearby places are mapped within 1500 m; walking times are estimates, not checked routes. Prices are observations for sample dates and will move.

We link to a review or its source page when an address is available. Source, rating, and month accompany quotes to help you locate them. Some links open a collection of reviews rather than the individual quote.