Chiang Mai / The stay, beyond the listing

CREW Hotel

50/3 Soi 1, Rakaeng Road, Haiya Subdistrict, Muang Chiang Mai

The LodgeLens take

A possible fit if these trade-offs work for you

A good-value, well-located stay with generally comfortable rooms, strong breakfast and friendly service. The main risks are internal noise, variable room layouts, a limited pool, no gym and inconsistent Wi-Fi.

Worth checking: 20 of the 1000 reviews in our sample contain a complaint about soundproofing between rooms. See the evidence

Published property photos · may not show current condition

Published photos, not an inspection. Confirm the exact room and current facilities.

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Seen from USD 53 a night on sample dates

Useful findings, with limits Review dates and source coverage affect how much weight to give these findings.See coverage & dates ↗

Who it may suit

  • Travelers prioritizing Old City walkability and nearby dining or nightlife.
  • Guests seeking strong breakfast, friendly service and good value.
  • Visitors who do not require a gym or resort-style pool.
  • Travelers comfortable requesting a quieter, higher-floor room.

Strongest: Price and value 8.5, Staff and service 8.0, Breakfast and dining 8.0

Think twice if

  • Light sleepers highly sensitive to hallway or neighboring-room noise.
  • Guests needing reliable video-call connectivity or ergonomic long-duration workspace.
  • Travelers seeking a full gym, private leisure pool or spacious resort facilities.
  • Guests requiring consistently large rooms, abundant storage or strong natural light.

Weakest: Pool 5.0, Sleep and noise 5.5, Wi-Fi 6.5

If it sounds right

Check your dates

We observed USD 53–60 a night on sample dates. Live prices move with the calendar.

We may earn a commission if you book through these links. Commission does not affect our analysis or scores.

Compare the same room, dates and guest count. Check taxes, breakfast and cancellation terms before paying.

Choose the room, not just the hotel

A little care here can change your stay.

Compare the room labels attached to guest reviews. Samples vary; a higher stay rating alone does not prove a better room. Check the exact bed, layout and inclusions before paying.

Most reviewed room259 reviews

Standard Double Room

9.3 /10Average stay rating
14 / 259Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option208 reviews

Standard Twin Room

9.3 /10Average stay rating
7 / 208Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option137 reviews

Double Room with Pool View

9.0 /10Average stay rating
9 / 137Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option85 reviews

Standard Triple Room

9.3 /10Average stay rating
1 / 85Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option83 reviews

Duplex Suite

9.2 /10Average stay rating
4 / 83Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option58 reviews

Deluxe Double Room with Extra bed

9.2 /10Average stay rating
0 / 58Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option40 reviews

Deluxe Double Room with Pool Access

9.3 /10Average stay rating
0 / 40Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option33 reviews

Duplex Room

9.1 /10Average stay rating
0 / 33Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option23 reviews

Deluxe Double Room

8.7 /10Average stay rating
0 / 23Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Make the room request specific

A useful note for the hotel

Select a room above, then copy an enquiry to use before booking. Nothing is sent from this page.

Preview the enquiry

No room selected. The enquiry will ask about the hotel generally.

A closer look, on your terms

What matters for your stay?

Choose a priority to focus the review. Scores are our AI-assisted evidence assessments out of 10, separate from hotel stars and provider ratings.

11 topics · open any evidence panel for guest quotes, photos and how the score was formed.

Will you actually sleep here?

Sleep and noise

5.5/10

222 reviews about this · analyzed Oct 2026.

Sleep is a mixed bag: the setting and some rooms are quiet, but thin walls, hallway noise and noisy air-conditioning can disrupt the night.

Check before bookingMultiple reviews report thin walls, hallway noise, neighbour noise, or noisy air-conditioning.

Guest evidence & score details

Sleep is a mixed bag: the setting and some rooms are quiet, but thin walls, hallway noise and noisy air-conditioning can disrupt the night. Beds and pillows suit some guests, though comfort is not consistent. Light sleepers should request a quiet room.

  • Bed comfortguest review evidence
    6.0
  • Soundproofingguest review evidence
    4.0
  • Pillowsguest review evidence
    5.5
Noise137 reviews
27 disliked100 likedlast mentioned Oct 2026
Beds and pillows102 reviews
39 disliked59 likedlast mentioned Sept 2026
Soundproofing between rooms3%
raised by 28 of 1,000last Oct 2026

Guests reporting this gave the whole stay 8.9/10 on average.

Construction and roadworksunder 1%
raised by 2 of 1,000last Jul 2025

What guests liked

Excellent quiet and comfortable stay

the bed was extremely comfortable

Booking.com · rated 10/10 · January 2026 · Standard Double Room

What guests complained about

It was quite noisy during the night and early mornings

Booking.com · rated 8/10 · September 2024 · Standard Double Room

Can hear neighbours talking and move around easily

Booking.com · rated 10/10 · August 2024 · Standard Twin Room
How we got to 5.5
Supports the score
  • Many supplied reviews describe the location and rooms as quiet.
  • Beds and pillows receive both positive and negative guest feedback.
  • Curtains are visibly present in supplied room photographs.
Pulls the score down
  • Multiple reviews report thin walls, hallway noise, neighbour noise, or noisy air-conditioning.
  • The supplied evidence does not establish blackout effectiveness.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

What are the rooms actually like?

Rooms

7.2/10

212 reviews about this · 44 photos available · analyzed Oct 2026.

The rooms are generally comfortable, with spacious options, pleasant views and some very good beds. Bathrooms draw recurring criticism, and room size and storage vary considerably. Check the room category carefully if space matters.

Guest evidence & score details
Beds and pillows102 reviews
39 disliked59 likedlast mentioned Sept 2026
Bathrooms91 reviews
45 disliked40 likedlast mentioned Oct 2026
Room size51 reviews
3 disliked46 likedlast mentioned Oct 2026
Views30 reviews
8 disliked18 likedlast mentioned Jul 2026

What guests liked

The room is very spacious

the bed was extremely comfortable

Booking.com · rated 10/10 · January 2026 · Standard Double Room

What guests complained about

Small rooms and minimal storage/table/chairs

Booking.com · rated 9/10 · February 2026 · Standard Twin Room

The mattresses and pillows were too firm for my liking

Is it clean and well kept?

Cleanliness and condition

7.5/10
9.5Agoda · 833 ratings

267 reviews about this · analyzed Oct 2026.

Guests rate this 9.5 (city average 8.2); our evidence assessment is 7.5. These use different methods and samples; the detail below explains our assessment.

Rooms are usually clean and look modern, but upkeep is not consistently dependable.

Check before bookingRecent supplied reviews document dirt, mould, dust, sewer odour and inadequate bathroom cleaning.

Guest evidence & score details

Rooms are usually clean and look modern, but upkeep is not consistently dependable. Guests have reported mould, dust, sewer smells, pests and slow or cool bathroom water. Expect a decent overall standard, while checking the bathroom promptly.

  • Cleanlinessguest review evidence
    8.0
  • Room upkeepguest review evidence
    7.0
  • Common areasphotos and reviews
    6.5
  • Feels currentfrom the photos
    7.0
Cleanliness248 reviews
8 disliked236 likedlast mentioned Sept 2026
Plumbing, drainage and hot water2%
raised by 19 of 1,000last Sept 2026

Guests reporting this gave the whole stay 8.29/10 on average.

Smells and damp1%
raised by 13 of 1,000last Sept 2026

Those who complained rated the whole stay 6.4/10 on average.

Wear and maintenanceunder 1%
raised by 5 of 1,000last Oct 2025

Guests reporting this gave the whole stay 8.25/10 on average.

What guests liked

The rooms were clean and came with unlimited free water

What guests complained about

sewer gas smell in bathroom

Booking.com · rated 8/10 · February 2026 · Duplex Suite

there were many mosquitoes in the property so do bring insect repellent

Booking.com · rated 9/10 · February 2025 · Deluxe Double Room with Extra bed
How we got to 7.5

7.5/10: Overall condition appears generally good based on strong cleanliness praise, modern presentation and mostly positive maintenance evidence. The score is restrained by recent, specific reports of mould, odours, dust, poor bathroom cleaning and pool cleanliness; the supplied evidence does not establish a reliable deterioration trend.

Supports the score
  • Supplied reviews frequently describe rooms as clean.
  • Supplied room photographs show generally tidy, modern-looking bedrooms and bathrooms.
Pulls the score down
  • Recent supplied reviews document dirt, mould, dust, sewer odour and inadequate bathroom cleaning.
  • Photographs are marketing images and cannot establish ongoing cleanliness or wear.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Do the staff fix things when they go wrong?

Staff and service

8.0/10
9.6Agoda · 833 ratings

505 reviews about this · 3 photos available · analyzed Oct 2026.

Guests rate this 9.6 (city average 8.2); our evidence assessment is 8.0. These use different methods and samples; the detail below explains our assessment.

Friendly, helpful staff are one of CREW Hotel’s stronger points, and check-in is usually easy. A few guests describe rude or unhelpful interactions, especially on particular shifts, and problem-solving is less consistent. It suits travellers who value a welcoming team but do not expect every issue to be handled perfectly.

Guest evidence & score details
  • Friendlinessguest review evidence
    9.0
  • Responsivenessguest review evidence
    9.0
  • Check-inguest review evidence
    8.0
  • Problem solvingguest review evidence
    6.0
Staff and service495 reviews
18 disliked472 likedlast mentioned Oct 2026
Check-in and check-out24 reviews
1 disliked22 likedlast mentioned Aug 2026
Housekeeping15 reviews
5 disliked10 likedlast mentioned Apr 2026

What guests liked

The staff were incredibly friendly and always willing to help

Booking.com · rated 10/10 · June 2026 · Standard Double Room

The staff are super nice with easy check-in and out

Booking.com · rated 9/10 · January 2026 · Standard Double Room

What guests complained about

Very rude night shift staff shouting at guests even before midnight

Receptionist on early arrival Not friendly at all felt I shouldn't be there

Booking.com · rated 7/10 · August 2024 · Double Room with Pool View

Is breakfast worth booking?

Breakfast and dining

8.0/10

470 reviews about this · 5 photos available · analyzed Oct 2026.

Breakfast is usually a highlight, with a varied, fresh buffet and good coffee.

Check before bookingOne recent review reports fried food served cold or at room temperature, creating a food-safety concern.

Guest evidence & score details

Breakfast is usually a highlight, with a varied, fresh buffet and good coffee. One recent report raised a serious concern about fried food being served cold, so quality control has not been flawless. It is worth booking for most guests, but inspect hot food before eating.

Breakfast431 reviews
49 disliked363 likedlast mentioned Oct 2026
Coffee102 reviews
3 disliked78 likedlast mentioned Oct 2026
On-site restaurant and bar16 reviews
1 disliked12 likedlast mentioned Sept 2026

What guests liked

Buffet breakfast was great with different options on a daily

Booking.com · rated 10/10 · February 2026 · Standard Twin Room

Unlimited free water and coffee was a great touch and very much appreciated

Booking.com · rated 10/10 · January 2026 · Standard Double Room

What guests complained about

Breakfast raised serious food-safety concerns

How we got to 8.0
Supports the score
  • Breakfast is repeatedly described as varied, fresh, and good quality.
  • Photographs show a substantial buffet and a dedicated dining room with ample seating.
  • Coffee, water, fruit, and other drinks are reported as available beyond breakfast hours.
Pulls the score down
  • One recent review reports fried food served cold or at room temperature, creating a food-safety concern.
  • Vegetarian coverage and breakfast pricing are not established.
  • Crowding evidence is limited and mixed.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is the pool as good as the photos?

Pool

5.0/10
9.1Agoda · 833 ratings

135 reviews about this · 3 photos available · analyzed Oct 2026.

Guests rate this 9.1 (city average 7.5); our evidence assessment is 5.0. These use different methods and samples; the detail below explains our assessment.

The pool is the weak point compared with the photos: it is indoor, narrow and often described as small, cold or lacking privacy.

Check before bookingMultiple supplied reviews describe the pool as small, cold, or uninviting.

Guest evidence & score details

The pool is the weak point compared with the photos: it is indoor, narrow and often described as small, cold or lacking privacy. It can work for a quick dip or some lap swimming, but not as a proper resort-style pool. Guests choosing the hotel for pool time should temper expectations.

Pool135 reviews
81 disliked45 likedlast mentioned Oct 2026

What guests liked

The pool is also wonderful to just relax in after a long day of exploring Chiang Mai or as a place to cool off during the mid day sun

Booking.com · rated 10/10 · April 2026 · Standard Double Room

What guests complained about

The pool is inside in the foyer/breakfast area - no privacy and very dark

Booking.com · rated 7/10 · July 2025 · Duplex Suite
How we got to 5.0

The pool exists and has a potentially useful lap-oriented shape, but the overall guest experience is limited by its small indoor design, low privacy, and repeated supplied complaints about cold water. The corpus statistics also show detected pool complaints exceeding detected praise, while the retrieved reviews are not prevalence estimates.

Supports the score
  • Indoor pool with a long, narrow layout suitable for some lap swimming.
  • Some supplied guests describe direct pool access or call the pool lovely.
Pulls the score down
  • Multiple supplied reviews describe the pool as small, cold, or uninviting.
  • The pool is adjacent to circulation, reception, or breakfast areas, limiting privacy and recreational appeal.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

How well placed is it, really?

Location and getting around

8.0/10
8.8Agoda · 833 ratings

122 reviews about this · analyzed Oct 2026.

The hotel is well placed for walking to the Old City, markets, cafés and restaurants while sitting in a quieter residential area.

Check before bookingSeveral reviews describe the hotel as off the main road or somewhat far from amenities.

Guest evidence & score details

The hotel is well placed for walking to the Old City, markets, cafés and restaurants while sitting in a quieter residential area. Its tucked-away access can confuse larger vehicles and some ride-hailing pickups, and a few guests find it farther from amenities than expected. It suits walkers and Grab users more than guests relying on easy front-door taxi access.

  • Walkabilitymeasured from the map
    8.0
  • Sightseeing accessmeasured from the map
    8.0
  • Taxi convenienceguest review evidence
    5.0
  • Neighbourhood quietguest review evidence
    7.0
Walking distance to things94 reviews
11 disliked79 likedlast mentioned Oct 2026
Taxis and ride-hailing22 reviews
5 disliked15 likedlast mentioned Sept 2026
Feeling safe20 reviews
6 disliked11 likedlast mentioned Sept 2026

What guests liked

easy walking distance to the old town

Booking.com · rated 8/10 · January 2026 · Standard Twin Room

Access to Grab is easy and affordable to go around chiang mai

Booking.com · rated 8/10 · November 2024 · Standard Twin Room

What guests complained about

Location canbe abit off put as its not walkable to nearby stores or the old city

Booking.com · rated 9/10 · May 2026 · Standard Double Room

when we got tuk tuks home in the evening they didn’t quite understand where they were going as some maps don’t show the road to the hotel

How we got to 8.0

The score combines access to nearby places, transport and sightseeing. Nearby-place counts and distances come from the stored Google Maps/POI scrape; guest reviews supply the practical walkability and taxi context.

Supports the score
  • Walkable to the Old City, night markets, cafés, restaurants and bars.
  • Quiet residential setting while remaining near attractions.
  • Nearby convenience stores, groceries, pharmacies and bus stops.
Pulls the score down
  • Several reviews describe the hotel as off the main road or somewhat far from amenities.
  • Narrow access can inconvenience larger vehicles and some ride-hailing pickups.
  • No BTS or MRT access is documented.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Can you work or take calls from the room?

Wi-Fi

6.5/10

14 reviews about this · analyzed Oct 2026.

Wi-Fi is available and can be fast, but some guests report interruptions, weak signals at the edges and dropped connections.

Check before bookingSome guests report interruptions, weak signal at building edges, or dropped TV connectivity.

Guest evidence & score details

Wi-Fi is available and can be fast, but some guests report interruptions, weak signals at the edges and dropped connections. It should handle ordinary browsing, though it is not a safe bet for uninterrupted calls or streaming. Remote workers should test the signal in their room on arrival.

  • Reliabilityguest review evidence
    6.5
Wi-Fi and internet14 reviews
6 disliked6 likedlast mentioned Sept 2026

What guests complained about

Wifi was cutting all the time I was watching a football world cup game a little of frustration

Booking.com · rated 9/10 · June 2026 · Double Room with Pool View
How we got to 6.5
Supports the score
  • Wi-Fi is available.
  • Some supplied reviews describe it as fast or reliable.
  • The corpus includes both praise and complaints, with complaints generally coming from otherwise high-rated stays.
Pulls the score down
  • Some guests report interruptions, weak signal at building edges, or dropped TV connectivity.
  • No measured download or upload speeds are supplied.
  • Video-call performance is not directly documented.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is the desk usable for a working day?

Working from the room

6.5/10

19 reviews about this · 7 photos available · analyzed Oct 2026.

The rooms offer a usable desk and nearby power for basic laptop work, but the chair and lighting are not ideal for a full working day.

Check before bookingThe supplied reviews include a complaint that room lighting was insufficient for reading.

Guest evidence & score details

The rooms offer a usable desk and nearby power for basic laptop work, but the chair and lighting are not ideal for a full working day. Some guests have improvised seating, and insufficient light can make reading tiring. It is better for short work sessions than a dedicated work stay.

  • Chairfrom 7 photos
    4.5
  • Natural lightfrom 7 photos
    5.5
Wi-Fi and internet14 reviews
6 disliked6 likedlast mentioned Sept 2026
Desk and working space6 reviews
2 disliked4 likedlast mentioned Apr 2026

What guests liked

there was ample space for us who brought in work (laptop

Wifi is very fast

What guests complained about

We had to bring a desk chair in from the bench in the lounge area

Booking.com · rated 7/10 · July 2025 · Duplex Suite

Wifi was cutting all the time I was watching a football world cup game a little of frustration

Booking.com · rated 9/10 · June 2026 · Double Room with Pool View
How we got to 6.5

The dedicated desk, seating, and nearby outlets support basic laptop work. The score is held below clearly good because one supplied review explicitly reports inadequate reading light, and the evidence does not establish monitor suitability or ergonomic comfort.

Supports the score
  • A dedicated, broad-looking desk surface with seating is shown in multiple supplied room photographs.
  • Power outlets are visible beside or above the desk in supplied photographs.
  • The desk appears suitable for basic laptop work, although lighting is a limitation.
Pulls the score down
  • The supplied reviews include a complaint that room lighting was insufficient for reading.
  • No supplied evidence establishes desk dimensions, monitor suitability, or ergonomic seating.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is there anywhere to train?

Gym

Not on site

2 reviews about this · analyzed Oct 2026. Limited evidence: treat this assessment as provisional.

There is no established gym facility or confirmed training equipment.

Check before bookingNo gym center is explicitly reported.

Guest evidence & score details

There is no established gym facility or confirmed training equipment. Guests who need an on-site workout space should choose another hotel or make outside arrangements.

Gym2 reviews
1 disliked1 likedlast mentioned Nov 2024
How we got to 1.0

Score reflects the explicit supplied statement that there is no gym center. The indoor pool is a separate facility and is not treated as gym equipment.

Pulls the score down
  • No gym center is explicitly reported.
  • The supplied evidence does not establish any gym equipment, size, lighting, condition, or capacity.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is it worth the money?

Price and value

8.5/10
9.4Agoda · 833 ratings

52 reviews about this · analyzed Oct 2026.

CREW Hotel generally offers strong value, combining a good location, friendly service and appealing breakfast at a price guests often find reasonable. The value drops if you encounter noisy rooms, bathroom problems or expect resort facilities such as a proper pool or gym. It is best for travellers prioritising everyday comfort and convenience over extensive amenities.

Guest evidence & score details
Value for money52 reviews
4 disliked47 likedlast mentioned Jun 2026

What guests liked

It's definitely the most value for money hotel I had ever stayed in my life so far and I had been travelling around the world for 25 years!

What guests complained about

This place is basically an overpriced hostel

Patterns in the reviews we analyzed

What to check before you commit

Patterns from 1,000 analyzed reviews. Use them to ask better questions: review counts are not a prediction of your stay, and text interpretation can miss nuance.

Soundproofing between rooms

Higher concern

20 of 1,000 reviews contain a complaint about this.

See the pattern & what to do

20 of 24 classified opinions about this were negative — 83% of these opinions. 17 of those are from the last 730 days. 28 of 1000 reviews mention it at all.

Can hear neighbours talking and move around easily

Booking.com · rated 10/10 · August 2024 · Standard Twin Room

The room wasn't very sound proof so we can here people chatting from the hallway

Thin wall (loud)

What you can do about it
  • Request a room away from the lift and main corridors.
  • Prefer a higher-floor room and avoid first-floor pool-access or pool-view rooms.
  • Ask for a room away from common areas and neighbouring rooms where possible.

Smells and damp

Higher concern

10 of 1,000 reviews contain a complaint about this.

See the pattern & what to do

10 of 12 classified opinions about this were negative — 83% of these opinions. 7 of those are from the last 730 days. 13 of 1000 reviews mention it at all.

sewer gas smell in bathroom

Booking.com · rated 8/10 · February 2026 · Duplex Suite

mouldy ceiling in the bathroom

Booking.com · rated 5/10 · December 2025 · Duplex Suite

Plumbing, drainage and hot water

Moderate concern

7 of 1,000 reviews contain a complaint about this.

See the pattern & what to do

7 of 18 classified opinions about this were negative — 39% of these opinions. 6 of those are from the last 730 days. 19 of 1000 reviews mention it at all.

One weak point was the bathroom - the water could not get to the hot temperature and the draining of water was very slow

Booking.com · rated 9/10 · February 2026 · Double Room with Pool View

The only small issue was that the shower water pressure and temperature were sometimes inconsistent

Leaking bathtub

Booking.com · rated 5/10 · December 2025 · Duplex Suite

Insects and pests

Lower concern

4 of 1,000 reviews contain a complaint about this.

See the pattern & what to do

4 of 4 classified opinions about this were negative — 100% of these opinions. 3 of those are from the last 730 days. 4 of 1000 reviews mention it at all.

there were many mosquitoes in the property so do bring insect repellent

Booking.com · rated 9/10 · February 2025 · Deluxe Double Room with Extra bed

Due to the pool we had a constant flow of mosquitoes

Booking.com · rated 6/10 · November 2025 · Double Room with Pool View

Reasons guests were glad they booked

The bright spots in guest feedback

Staff and service

472 reviewers praised it, 18 complained · 96% of opinions positive

Read a guest’s words

The staff were incredibly friendly and always willing to help

Booking.com · rated 10/10 · June 2026 · Standard Double Room

Breakfast

363 reviewers praised it, 49 complained · 88% of opinions positive

Read a guest’s words

Buffet breakfast was great with different options on a daily

Booking.com · rated 10/10 · February 2026 · Standard Twin Room

Cleanliness

236 reviewers praised it, 8 complained · 97% of opinions positive

Read a guest’s words

The rooms were clean and came with unlimited free water

Noise, any source

100 reviewers praised it, 27 complained · 79% of opinions positive

Read a guest’s words

Excellent quiet and comfortable stay

Walking distance to things

79 reviewers praised it, 11 complained · 88% of opinions positive

Read a guest’s words

easy walking distance to the old town

Booking.com · rated 8/10 · January 2026 · Standard Twin Room

Get a feel for the neighbourhood

The world outside the lobby

9 mapped places sit within a five-minute walk. Distances are straight-line, converted to walking time at 80 m per minute with a 25% detour allowance.

Landmarks and transport

  • Coffee waf0.146 km
  • Heartwork the Sharing Space0.362 km
  • Pakorn's Kitchen0.369 km
  • ReWind Music Bar Chiang Mai0.379 km
  • 7-Eleven0.383 km
  • Chiang Mai Gate0.4 km
  • Don Mueang Airport567.89 km
  • Khao San Road580.88 km

We have no confirmed rail or metro station in this map sample. Check the public-transport places below and verify the route to your destinations.

Explore food, transport and everyday essentials nearby

Eating and drinking

Bars5 mapped · 2 within 5 min
Restaurants5 mapped · 1 within 5 min

Cafés and workspaces

Cafés5 mapped · 4 within 5 min
Coworking3 mapped

Everyday essentials

Convenience5 mapped
Pharmacies5 mapped
Shopping4 mapped

Getting around

Public transport5 mapped · 1 within 5 min

Exercise

Gyms5 mapped · 1 within 5 min
Yoga studios5 mapped
Bouldering & climbing1 mapped

Green space

Parks3 mapped

Worth knowing about

Late-night venues3 mapped
Large event venues1 mapped

Within 500 m: ReWind Music Bar Chiang Mai (6 min). Late-night venues this close are worth knowing about if you are a light sleeper.

Turn the findings into a better stay

Confirm these details before booking

Reviews and photos describe other people’s stays. The terms and room assigned to your reservation matter just as much.

For your reservation

  • Exact room category, bed arrangement and maximum occupancy; requests such as a high floor may not be guaranteed.
  • Total price for your dates, including taxes, service fees, breakfast and any deposit.
  • Cancellation deadline, payment timing and whether the rate is refundable.
  • Current opening hours, closures or extra charges for the facilities you need.

Questions raised by this hotel’s evidence

  • Which room locations are quietest, and can a quiet room be guaranteed?
  • What are the pool’s opening hours, depth and temperature?
  • Does the bathroom have storage space for toiletries beyond the sink area?
  • Is there a proper desk or ergonomic chair elsewhere in the room?

Observations for specific dates, not a quote

What it costs

These are historical observations, not live availability. Room types, occupancy, taxes and cancellation rules may differ between samples. Check the final total with the provider.

USD 53–60per night on sampled dates · historical observations

See sample dates and recorded rates
USD 602026-10-24 → 2026-10-26booking.com
USD 532026-12-09 → 2026-12-11booking.com
USD 562027-01-08 → 2027-01-10booking.com

Good value when: Likely strongest when booking the lower observed rates and using included breakfast, drinking water, fruit, coffee, and tea.

Poor value when: Value may be weaker when paying more for rooms perceived as small or basic, or when facility limitations materially affect the stay.

Short answers

Common questions about CREW Hotel

Is CREW Hotel noisy?

137 of 1000 reviews mention noise. Of the 137 reviewers mentioning it, 27 described a problem and 100 described it positively. These are counts of the collected reviews, not all guests. Separately, 2 reviews mention construction or roadworks nearby, 2 of them in the last two years, most recently 2025-07-28.

Jump to the detail

Is CREW Hotel in a good location?

9 mapped places sit within a five-minute walk. No rail or metro station was identified in the mapped data. Check public transport and practical routes before booking. 79 reviewers praise how much is walkable from the door.

Jump to the detail

Is breakfast at CREW Hotel worth it?

431 reviews mention breakfast. 363 described it positively and 49 described a problem.

Jump to the detail

How is the Wi-Fi at CREW Hotel?

Only 14 of 1000 reviews mention it at all, 6 of them as a complaint — thin evidence either way, which is itself worth knowing if you need to work.

Jump to the detail

Is the pool at CREW Hotel any good?

It scores 5.0/10 here. 135 reviews mention the pool, 81 of them as a complaint. The pool exists and has a potentially useful lap-oriented shape, but the overall guest experience is limited by its small indoor design, low privacy, and repeated supplied complaints about cold water. The corpus statistics also show detected pool complaints exceeding detected praise, while the retrieved reviews are not prevalence estimates.

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How much does CREW Hotel cost per night?

Rates we observed for the listed sample dates ran USD 53 to USD 60 a night, with a midpoint around USD 56. Prices move with dates and room type.

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Who should not book CREW Hotel?

Light sleepers highly sensitive to hallway or neighboring-room noise.; Guests needing reliable video-call connectivity or ergonomic long-duration workspace.; Travelers seeking a full gym, private leisure pool or spacious resort facilities.; Guests requiring consistently large rooms, abundant storage or strong natural light..

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Working while you stay

Places to work near CREW Hotel

Reviewed coworking spaces and work-friendly cafés within 3 km in a straight line. Check the actual journey, opening hours and any day-pass or laptop rules before you go.

Punspace Wiang Kaew

Coworking space · 1.7 km away · LodgeLens rating 6.8/10

Put Wiang Kaew on the shortlist for an Old City work base, especially if quiet concentration matters more than organized networking.

Read the review →

Carrot coffee cnx

Work-friendly café · 900 m away · LodgeLens rating 6.9/10

Choose Carrot Coffee CNX for a trial work session if you are staying nearby and mostly need a table, power and a relaxed setting.

Read the review →

Blue Coffee At Old Town

Work-friendly café · 1.1 km away · LodgeLens rating 5.5/10

Choose this branch for a flexible laptop session when you can adapt to the available seat, rather than treating it as a dependable office for a month.

Read the review →

See the best coworking spaces in Chiang Mai →

Compare what matters to your stay

Other hotels and focused shortlists

These comparisons use hotels in our analyzed collection. Follow a hotel’s review to check its trade-offs and source coverage.

Compare the Chiang Mai hotels we have analyzed →

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LodgeLens ranks properties against what you personally need — quiet, a real desk, a pool worth using, a specific budget — instead of a single average score. Tell us what matters and we will send a shortlist for your dates.

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What supports this review

Read with these limitations

1,000 reviews analyzed across 8 languages. Latest guest review: October 2026. 363 reviews from the last 12 months. Analysis: October 2026. How our analysis works

Sample dates: Apr 2019–Oct 2026. Average stay rating 9.2/10, normalized across sources. The latest 12 months average -0.1 points versus the full sample; changing guests and sources can affect this.

  • No written Google reviews were collected.
  • Some review sources are missing or need refreshing.
Review sources, sample sizes and collection dates
Booking.com665 reviews collectedSource collected · October 2026
Google0 reviews collected · 349 advertised by sourceReview evidence unavailable · October 2026
Agoda335 reviews collectedSource collected · October 2026

Our sample is not every review or every stay. Missing evidence does not establish that a facility is absent or a problem is resolved.

How this page was made

We hold 1,000 reviews for this property and analyzed 1,000 reviews across 8 languages. Text matching and AI interpretation can miss nuance, sarcasm or translations. Repeated experiences, larger samples and independent sources are more useful than a single vivid quote.

Quotes, however, are only ever drawn from the 343 English reviews. Machine-translating a guest’s sentence would change their original wording.

We count mentions using text patterns. Complaints can come from a reviewer’s “disliked” field or negative wording in their review. These counts describe the reviews we hold, not the proportion of all guests who experienced an issue. “Recent” means the last 730 days.

Scores, section explanations and photo descriptions come from a model reading the source material using AI, last run 9 October 2026. Published photos may be old, staged or incomplete; AI cannot measure a room or verify a facility is currently open. Nearby places are mapped within 1500 m; walking times are estimates, not checked routes. Prices are observations for sample dates and will move.

We link to a review or its source page when an address is available. Source, rating, and month accompany quotes to help you locate them. Some links open a collection of reviews rather than the individual quote.