Most reviewed room283 reviews
Deluxe Double Room
9.4 /10Average stay rating
2 / 283Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Lisbon / The stay, beyond the listing
EPIC SANA Lisboa Hotel
Av. Engenheiro Duarte Pacheco, 15
The LodgeLens take
A possible fit, with trade-offs
A good but mixed choice: spacious, comfortable rooms, strong breakfast, friendly service and attractive facilities are offset by variable maintenance, pool crowding or availability, weaker soundproofing, uphill tourist access and unreliable bedroom Wi-Fi evidence.
Worth checking: 10 of the 666 reviews in our sample contain a complaint about noise. See the evidence
666 reviews analyzed · 2 sourcesUpdated Oct 2026
Published property photos · may not show current condition
The roomThe rooms are spacious, comfortable, and generally well appointed.The night’s sleepRooms are generally comfortable and often quiet, but sleep quality is uneven.The locationThe location is convenient for local shops, restaurants, and transport, but not ideal for quick sightseeing on foot.
Seen from USD 187 a night on sample dates
Useful findings, with limits Review dates and source coverage affect how much weight to give these findings.See coverage & dates ↗
Who it may suit
- Travellers prioritising spacious rooms and attractive hotel facilities.
- Guests who value a strong breakfast and generally friendly service.
- Leisure stays where rooftop views and pools matter more than guaranteed quiet or lap swimming.
- Travellers comfortable using taxis for central sightseeing.
Strongest: Breakfast and dining 8.1, Staff and service 7.6, Working from the room 7.5
Think twice if
- Guests requiring dependable bedroom Wi-Fi or video-call performance.
- Light sleepers highly sensitive to inter-room, traffic or aircraft noise.
- Lap swimmers or travellers expecting plentiful rooftop loungers.
- Travellers seeking a central, flat, walk-everywhere sightseeing base.
- Guests with very low tolerance for visible wear, maintenance variation or glass-bathroom privacy.
Weakest: Wi-Fi 5.0, Sleep and noise 7.0, Pool 7.0
If it sounds right
Check your dates
We observed USD 187–327 a night on sample dates. Live prices move with the calendar.
We may earn a commission if you book through these links. Commission does not affect our analysis or scores.
Compare the same room, dates and guest count. Check taxes, breakfast and cancellation terms before paying.
Choose the room, not just the hotel
A little care here can change your stay.
Compare the room labels attached to guest reviews. Samples vary; a higher stay rating alone does not prove a better room. Check the exact bed, layout and inclusions before paying.
Room option141 reviews
Deluxe Twin Room
9.1 /10Average stay rating
3 / 141Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Room option48 reviews
Deluxe Double Room with Extra Bed (2 Adults + 1 child up to 12 years old)
8.9 /10Average stay rating
1 / 48Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Room option34 reviews
Deluxe Double
9.2 /10Average stay rating
0 / 34Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Room option30 reviews
Premium Double Room
9.1 /10Average stay rating
2 / 30Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Small review sample13 reviews
Deluxe Twin
9.7 /10Average stay rating
0 / 13Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Small review sample10 reviews
Deluxe Suite
9.2 /10Average stay rating
0 / 10Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Small review sample9 reviews
Premium Twin Room
9.6 /10Average stay rating
0 / 9Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Small review sample6 reviews
Junior Suite
9.4 /10Average stay rating
0 / 6Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Small review sample6 reviews
Special Offer - Deluxe Twin Room
9.5 /10Average stay rating
0 / 6Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Make the room request specific
A useful note for the hotel
Select a room above, then copy an enquiry to use before booking. Nothing is sent from this page.
Preview the enquiry
No room selected. The enquiry will ask about the hotel generally.
A closer look, on your terms
What matters for your stay?
Choose a priority to focus the review. Scores are our AI-assisted evidence assessments out of 10, separate from hotel stars and provider ratings.
11 topics · open any evidence panel for guest quotes, photos and how the score was formed.
Will you actually sleep here?
Sleep and noise
7.0/10
75 reviews about this · analyzed Oct 2026.
Rooms are generally comfortable and often quiet, but sleep quality is uneven.
Check before bookingSome guests reported noise travelling between rooms, street and traffic noise, aircraft noise, and loud guests.
Guest evidence & score details
Rooms are generally comfortable and often quiet, but sleep quality is uneven. Guests praise the beds and relaxing rooms, while some report traffic, aircraft, or neighboring-room noise, plus hard pillows and curtains that let in light. Light sleepers should request a quiet room away from the street.
- Bed comfortguest review evidence7.5
- Soundproofingguest review evidence5.5
- Pillowsguest review evidence6.0
- Blackoutphotos and reviews5.5
Beds and pillows56 reviews
18 disliked35 likedlast mentioned Sept 2026
Noise25 reviews
10 disliked15 likedlast mentioned Oct 2026
Soundproofing between roomsunder 1%
raised by 3 of 666last Jul 2026
Guests reporting this gave the whole stay 10/10 on average.
Construction and roadworksunder 1%
raised by 1 of 666last Jan 2026
What guests liked
quiet and easy access to city centre
Beds were super comfortable and the staff at reception were extremely polite and friendly
What guests complained about
Unfortunately on the street side there is noise from traffic during the night
The sauna could use some renovation The bathrobes in the rooms were a little bit old
How we got to 7.0
Clearly good but not exceptional: many supplied reviews describe quiet, relaxing rooms and comfortable beds, while documented limitations include inter-room noise, traffic or aircraft noise, intermittent noise, pillow inconsistency, and incomplete blackout. Retrieved reviews are relevance-selected rather than representative; corpus counts are lower-bound detections.
Supports the score
- Many supplied reviews describe quiet rooms, relaxing rooms, or comfortable beds.
- Soundproof rooms are listed as an available facility.
Pulls the score down
- Some guests reported noise travelling between rooms, street and traffic noise, aircraft noise, and loud guests.
- Pillow quality is inconsistent, with several complaints about hardness or limited choice.
- Some guests reported curtains or blinds allowing light into the room.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
What are the rooms actually like?
Rooms
7.4/10
9.7Agoda · 356 ratings
143 reviews about this · 28 photos available · analyzed Oct 2026.
Guests rate this 9.7 (city average 8.9); our evidence assessment is 7.4. These use different methods and samples; the detail below explains our assessment.
The rooms are spacious, comfortable, and generally well appointed. Guests like the room size, beds, views, and daily servicing, though bathroom quality draws recurring criticism and some mattresses feel too firm. It suits travelers who value space more than flawless finishes.
Guest evidence & score details
Guest room
1 / 6 of 28 we hold
Beds and pillows56 reviews
18 disliked35 likedlast mentioned Sept 2026
Bathrooms50 reviews
29 disliked19 likedlast mentioned Oct 2026
Room size41 reviews
2 disliked36 likedlast mentioned Sept 2026
Views34 reviews
10 disliked23 likedlast mentioned Oct 2026
What guests liked
The rooms are spacious and well appointed and serviced nicely each day
Beds were super comfortable and the staff at reception were extremely polite and friendly
What guests complained about
Location was a tiny bit far out for the city highlights
The mattress was a little too hard for my liking
Is it clean and well kept?
Cleanliness and condition
7.2/10
9.4Agoda · 356 ratings
157 reviews about this · analyzed Oct 2026.
Guests rate this 9.4 (city average 9.1); our evidence assessment is 7.2. These use different methods and samples; the detail below explains our assessment.
The hotel is usually clean, but upkeep is less consistently polished than the headline impression suggests.
Check before bookingSupplied reviews document isolated but specific cleanliness failures, including dirty sinks, shower buildup, fingerprints, and rooms described as not clean.
Guest evidence & score details
The hotel is usually clean, but upkeep is less consistently polished than the headline impression suggests. Guests often praise spotless rooms and orderly public areas, while some report dirty bathroom details, worn towels, tired carpets, or aging fixtures. Expect a clean stay, but not uniformly fresh-looking rooms.
- Cleanlinessguest review evidence8.0
- Room upkeepguest review evidence6.5
- Common areasphotos and reviews8.0
- Feels currentfrom the photos6.5
Cleanliness146 reviews
9 disliked135 likedlast mentioned Oct 2026
Wear and maintenance2%
raised by 14 of 666last Sept 2026
Guests reporting this gave the whole stay 7.85/10 on average.
Smells and dampunder 1%
raised by 6 of 666last Aug 2026
Guests reporting this gave the whole stay 9.33/10 on average.
Plumbing, drainage and hot waterunder 1%
raised by 2 of 666last Oct 2025
What guests liked
Extremely clean and loved the little touches in the room
What guests complained about
Corners of the sink are dirty and the towel on the ground with the bed had holes in it
The towels were all very worn
How we got to 7.2
Supports the score
- Cleanliness is praised in many supplied reviews, including recent comments describing rooms as clean or immaculately clean.
- Rooms and the lobby appear visually orderly and well finished in supplied photographs.
- The stored corpus detects 135 cleanliness praises versus 9 complaints, although these are lower-bound classifications rather than prevalence estimates.
Pulls the score down
- Supplied reviews document isolated but specific cleanliness failures, including dirty sinks, shower buildup, fingerprints, and rooms described as not clean.
- Wear and maintenance complaints include dated or damaged carpets, worn towels, faulty fixtures, and tired furnishings.
- Photography cannot establish actual cleanliness, wear, or upkeep between stays.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Do the staff fix things when they go wrong?
Staff and service
7.6/10
9.2Agoda · 356 ratings
285 reviews about this · 3 photos available · analyzed Oct 2026.
Guests rate this 9.2 (city average 8.7); our evidence assessment is 7.6. These use different methods and samples; the detail below explains our assessment.
Staff are a clear strength, especially for friendliness and welcome, but problem-solving can be inconsistent. Guests describe courteous, proactive service and helpful early arrivals, while others say staff failed to resolve issues or that check-in took time. It is a good fit if warm hospitality matters more than flawless recovery when something goes wrong.
Guest evidence & score details
- Friendlinessguest review evidence8.5
- Responsivenessguest review evidence7.2
- Check-inguest review evidence7.0
- Problem solvingguest review evidence5.5
Lobby
1 / 3
Staff and service272 reviews
27 disliked240 likedlast mentioned Oct 2026
Check-in and check-out26 reviews
8 disliked15 likedlast mentioned Sept 2026
Housekeeping9 reviews
1 disliked7 likedlast mentioned Aug 2026
What guests liked
We were greeted by the most friendly and courteous staff
Staff went over and above and they made us welcome before check-in time to use the facilities and gave us the room as soon as it was available
What guests complained about
Staff did not help at all
The only minor negatives we had were waiting for 3 of the rooms on check-in
Is breakfast worth booking?
Breakfast and dining
8.1/10
299 reviews about this · 12 photos available · analyzed Oct 2026.
Breakfast is one of the hotel’s safer choices and is usually considered worth booking.
Check before bookingSome supplied reviews describe food, drinks or extras as expensive.
Guest evidence & score details
Breakfast is one of the hotel’s safer choices and is usually considered worth booking. Guests praise its freshness, variety, fruit, and on-site dining, though some find food and drinks expensive and a few dislike the coffee. Choose it if you want convenience and a substantial start to the day.
Breakfast
1 / 5 of 12 we hold
Breakfast268 reviews
23 disliked241 likedlast mentioned Oct 2026
On-site restaurant and bar65 reviews
21 disliked39 likedlast mentioned Oct 2026
Coffee30 reviews
4 disliked24 likedlast mentioned Aug 2026
What guests liked
Breakfast is out of this world delicious and abundant with no exaggeration
expresso machine in a room
What guests complained about
Breakfast is poor
my husband wanted to drink a coffee outside the room in the morning and I wanted to sleep longer and I couldn’t turn off the lights without the card….the curtains were broken….not what to expect from this hotel!
How we got to 8.1
Supports the score
- Breakfast is repeatedly praised for quality, freshness, variety and fruit.
- Dining rooms appear attractively furnished, with both indoor and outdoor settings shown.
- On-site restaurant, bar, coffee shop and room-service-related facilities are documented.
Pulls the score down
- Some supplied reviews describe food, drinks or extras as expensive.
- Breakfast crowding and queues cannot be reliably established from the supplied evidence.
- Coffee quality has limited negative evidence, including a recent corpus-detected complaint.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is the pool as good as the photos?
Pool
7.0/10
9.2Agoda · 356 ratings
191 reviews about this · 6 photos available · analyzed Oct 2026.
Guests rate this 9.2 (city average 8.2); our evidence assessment is 7.0. These use different methods and samples; the detail below explains our assessment.
The pools look good and are genuinely attractive, especially the rooftop pool with its city outlook.
Check before bookingOutdoor pool availability has been inconsistent in supplied reviews.
Guest evidence & score details
The pools look good and are genuinely attractive, especially the rooftop pool with its city outlook. Guests praise the cleanliness and relaxing setting, but rooftop space can feel cramped, loungers are limited, outdoor availability has varied, and children may face restricted indoor-pool hours. It works best for a relaxed swim rather than a spacious pool day.
- Viewfrom 6 photos8.0
- Cleanlinessguest review evidence8.0
- Spaceguest review evidence4.0
- Matches the photosphotos checked against reviews8.0
Pool
1 / 6
Pool191 reviews
52 disliked135 likedlast mentioned Oct 2026
What guests liked
Wonderful rooftop heated pool with fantastic view and bar which does great cocktails
What guests complained about
Unfortunately one of the pools had too much chlorine in it and destroyed are swimming suits and irritated are eyes
How we got to 7.0
A strong but not exceptional pool offering: two documented pools, attractive rooftop views, and substantial positive guest feedback. The score is reduced by documented crowding, limited loungers, lap-swimming limitations, child-access restrictions, and recent reports of outdoor-pool unavailability.
Supports the score
- Indoor and rooftop outdoor pools are documented.
- Guests describe the pool as clean, relaxing, and attractive.
- The rooftop pool has a documented city and water outlook.
Pulls the score down
- Outdoor pool availability has been inconsistent in supplied reviews.
- The rooftop area can be crowded, with limited sun loungers and pool-deck space.
- Child access to the indoor pool is time-limited in several supplied reviews.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
How well placed is it, really?
Location and getting around
7.2/10
8.4Agoda · 356 ratings
64 reviews about this · analyzed Oct 2026.
The location is convenient for local shops, restaurants, and transport, but not ideal for quick sightseeing on foot.
Check before bookingMany supplied reviews describe the hotel as far from central tourist areas.
Guest evidence & score details
The location is convenient for local shops, restaurants, and transport, but not ideal for quick sightseeing on foot. Guests often mention nearby public transport, while others find the central attractions a 20–30 minute walk away and the uphill setting inconvenient. It suits visitors happy to use taxis or transit rather than stay in the historic core.
- Walkabilitymeasured from the map7.0
- Sightseeing accessmeasured from the map6.0
- Taxi convenienceguest review evidence7.0
Walking distance to things30 reviews
10 disliked16 likedlast mentioned Sept 2026
Taxis and ride-hailing28 reviews
15 disliked12 likedlast mentioned Sept 2026
Public transport18 reviews
7 disliked10 likedlast mentioned Sept 2026
Feeling safe7 reviews
2 disliked4 likedlast mentioned Oct 2026
What guests liked
Location is good with a 25 minute walk to Praça do Comércio
Great proximity to metro station to get into town
What guests complained about
location is a bit far from touristic area about 20 to 30 minutes walk
The location is not ideal for quick access to subway as it's up the hill
How we got to 7.2
Overall location is good for local amenities and business convenience, but below excellent for sightseeing because the hotel is uphill and outside the main tourist core. The provider location score is 8.4, while recent reviews document both convenience and meaningful distance limitations.
Supports the score
- Nearby cafés, restaurants, shopping, groceries and pharmacies are documented.
- Bus and tram stops are documented nearby.
- Reviews describe the area as convenient for shops, restaurants and public transport.
Pulls the score down
- Many supplied reviews describe the hotel as far from central tourist areas.
- The hotel is described as being uphill, with some guests preferring taxis or ride-hailing.
- No BTS or MRT is documented; these transport fields are not applicable to Lisbon.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Can you work or take calls from the room?
Wi-Fi
5.0/10
6 reviews about this · analyzed Oct 2026.
Wi-Fi is the weakest practical point for working from the room.
Check before bookingA recent review reports no proper Wi-Fi in the bedroom and identifies it as a known issue.
Guest evidence & score details
Wi-Fi is the weakest practical point for working from the room. Some guests report excellent internet, but others describe unreliable or missing bedroom Wi-Fi, and video calls are not dependable from the evidence. Remote workers should have a backup connection.
- Reliabilityguest review evidence5.0
- Video callsguest review evidence4.0
Wi-Fi and internet6 reviews
1 disliked2 likedlast mentioned Aug 2026
What guests liked
Excellent internet connection
What guests complained about
No proper WiFi or TV functioning in the bedroom
How we got to 5.0
Scored 5/10. The hotel lists internet service, but the evidence includes a recent unresolved bedroom Wi-Fi failure. No measured speeds, uptime data, or direct successful video-call evidence are supplied.
Supports the score
- Internet service is listed among the hotel facilities.
- Some supplied reviews describe connectivity positively or do not report connectivity problems.
Pulls the score down
- A recent review reports no proper Wi-Fi in the bedroom and identifies it as a known issue.
- No measured download or upload speeds are supplied.
- Video-call suitability is not directly established.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is the desk usable for a working day?
Working from the room
7.5/10
6 reviews about this · 1 photos available · analyzed Oct 2026.
The rooms appear to offer a usable laptop desk beside a large window, making them workable for a normal day.
Check before bookingDesk dimensions and ergonomic performance cannot be verified from the supplied evidence.
Guest evidence & score details
The rooms appear to offer a usable laptop desk beside a large window, making them workable for a normal day. However, desk ergonomics and monitor setups are unverified, and unreliable bedroom Wi-Fi could undermine the arrangement. It is better for occasional work than demanding remote work.
- Natural lightfrom 1 photo7.0
Desk
Wi-Fi and internet6 reviews
1 disliked2 likedlast mentioned Aug 2026
What guests liked
Excellent internet connection
What guests complained about
No proper WiFi or TV functioning in the bedroom
How we got to 7.5
This is a clearly documented proper desk with a separate chair, nearby visible outlets in one photograph, and strong window access. The score is moderated because desk dimensions, ergonomic suitability, monitor support, and reliable light control are not established; supplied reviews specifically document room-light limitations.
Supports the score
- A proper desk and chair are visible in the supplied room photographs.
- The desk appears suitable for laptop use.
- The workspace is positioned beside a large window in several photographs.
Pulls the score down
- Desk dimensions and ergonomic performance cannot be verified from the supplied evidence.
- Natural-light usability is uncertain because supplied reviews mention incomplete blackout and light entering the room.
- A monitor setup is not documented.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is there anywhere to train?
Gym
7.0/10
9.2Agoda · 356 ratings
24 reviews about this · 2 photos available · analyzed Oct 2026.
Guests rate this 9.2 (city average 8.2); our evidence assessment is 7.0. These use different methods and samples; the detail below explains our assessment.
There is a respectable fitness centre with cardio, resistance, and cable equipment, though it is not especially modern or extensive.
Check before bookingOne supplied review reports that the gym was “a little old” and that one treadmill was out of order.
Guest evidence & score details
There is a respectable fitness centre with cardio, resistance, and cable equipment, though it is not especially modern or extensive. Guests praise the facilities and peaceful gym-and-pool area, while some mention older equipment, a faulty treadmill, or too few weights. It should satisfy light to moderate training, not equipment-focused athletes.
Gym
1 / 2
Gym24 reviews
2 disliked22 likedlast mentioned Sept 2026
What guests liked
Excellent hotel gym facilities and spa pool
What guests complained about
The gym was a little old and one of the treadmills was out of order
How we got to 7.0
A good but not top-tier score reflects documented availability of a multi-equipment fitness centre and several positive guest assessments, offset by recent supplied reports of limited weights, an older gym and broken treadmills. The retrieved reviews are relevance-selected rather than representative, while corpus statistics record 24 detected gym mentions and 2 classified complaints.
Supports the score
- Fitness centre is documented and visibly includes treadmills, resistance machines and cable equipment.
- Several supplied reviews describe the gym positively, including “superior fitness facilities” and “gym and indoor pool with sauna was peaceful and relaxing.”
Pulls the score down
- One supplied review reports that the gym was “a little old” and that one treadmill was out of order.
- Another reports “Academia com poucos pesos e equipamentos.”
- Exact equipment counts, weights and training specifications are unavailable.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is it worth the money?
Price and value
7.0/10
8.8Agoda · 356 ratings
33 reviews about this · analyzed Oct 2026.
Guests rate this 8.8 (city average 8.3); our evidence assessment is 7.0. These use different methods and samples; the detail below explains our assessment.
Value is mixed: the hotel offers strong amenities and service, but some guests find it overpriced or lacking character. The pools, breakfast, spacious rooms, and friendly staff help justify the rate, while dated details and extra costs can weaken the overall deal. It is most worthwhile when you will use the facilities rather than simply need a central room.
Guest evidence & score details
Value for money33 reviews
15 disliked11 likedlast mentioned Sept 2026
What guests liked
The hotel is simply exceptional and a great value for money!
What guests complained about
Overpriced and lacks character
Patterns in the reviews we analyzed
What to check before you commit
Patterns from 666 analyzed reviews. Use them to ask better questions: review counts are not a prediction of your stay, and text interpretation can miss nuance.
Noise
Moderate concern10 of 666 reviews contain a complaint about this.
See the pattern & what to do
10 of 25 classified opinions about this were negative — 40% of these opinions. 10 of those are from the last 730 days. 25 of 666 reviews mention it at all.
Unfortunately on the street side there is noise from traffic during the night
Had a room facing north: noise from the big streets just outside the hotel from early morning on
noise from the neighboring room was very noticeable
What you can do about it
- Request a room away from major streets and ask whether a higher or quieter-facing room is available.
- Ask for a room away from neighboring-room doors and shared corridors.
- Request confirmation that the curtains or blinds close fully.
Soundproofing between rooms
Lower concern3 of 666 reviews contain a complaint about this.
See the pattern & what to do
3 of 3 classified opinions about this were negative — 100% of these opinions. 3 of those are from the last 730 days. 3 of 666 reviews mention it at all.
noise from the neighboring room was very noticeable
Smells and damp
Lower concern3 of 666 reviews contain a complaint about this.
See the pattern & what to do
3 of 4 classified opinions about this were negative — 75% of these opinions. 3 of those are from the last 730 days. 6 of 666 reviews mention it at all.
Pipe works that created noises and bad smell when running hot water in the tap
Reasons guests were glad they booked
The bright spots in guest feedback
Breakfast
241 reviewers praised it, 23 complained · 91% of opinions positive
Read a guest’s words
Breakfast is out of this world delicious and abundant with no exaggeration
Staff and service
240 reviewers praised it, 27 complained · 90% of opinions positive
Read a guest’s words
We were greeted by the most friendly and courteous staff
Cleanliness
135 reviewers praised it, 9 complained · 94% of opinions positive
Read a guest’s words
Extremely clean and loved the little touches in the room
Pool
135 reviewers praised it, 52 complained · 72% of opinions positive
Read a guest’s words
Wonderful rooftop heated pool with fantastic view and bar which does great cocktails
Room size
36 reviewers praised it, 2 complained · 95% of opinions positive
Read a guest’s words
The rooms are spacious and well appointed and serviced nicely each day
Get a feel for the neighbourhood
The world outside the lobby
26 mapped places sit within a five-minute walk. Distances are straight-line, converted to walking time at 80 m per minute with a 25% detour allowance.
Landmarks and transport
- Work Café Santander0.075 km
- Davvero Lisboa0.179 km
- Leitaria Lisboa0.196 km
- R. Artilharia Um0.244 km
- Amoreiras0.273 km
- Eduardo VII Park0.66 km
- Don Mueang Airport10682.04 km
- Khao San Road10684.81 km
We have no confirmed rail or metro station in this map sample. Check the public-transport places below and verify the route to your destinations.
Explore food, transport and everyday essentials nearby
Eating and drinking
Restaurants5 mapped · 5 within 5 min
- Davvero Lisboa3 min · 4.6★
- Leitaria Lisboa3 min · 4.2★
- Henrique Sá Pessoa4 min · 4.8★
Cafés and workspaces
Coworking5 mapped · 2 within 5 min
- Work Café Santander1 min · 4.2★
- Eureka Coworking - Lisboa2 min · 4.8★
- Resvés Cowork Space10 min · 4.9★
Cafés5 mapped · 5 within 5 min
- Leitaria Lisboa3 min · 4.2★
- Episode - coffee place4 min · 4.9★
- Maison Luce4 min · 4.5★
Everyday essentials
Groceries5 mapped · 2 within 5 min
- Mercearia Pachecas3 min · 4.5★
- Auchan Gourmet3 min · 3.9★
- JOAQUIM SUPERMERCADO7 min · 4.1★
Pharmacies5 mapped · 1 within 5 min
- Ivone4 min · 3.5★
- Farmacia Pinto - Idalina Da Conceição De Morais Parada Nobrega De Matos6 min · 4.9★
- Ronil8 min · 4.3★
Shopping3 mapped · 2 within 5 min
- Amoreiras4 min · 4.4★
- Amoreiras Plaza4 min · 4.3★
- El Corte Inglés17 min · 4.3★
Laundry5 mapped · 1 within 5 min
- Clean@Castilho5 min · 4.3★
- Pure Bubble8 min · 4.1★
- Lavande Laundry Services11 min · 4.9★
Convenience5 mapped
- Paraiso Conector LDA8 min
- Banca de jornais10 min
- Minimercado e Frutaria10 min
Getting around
Public transport5 mapped · 1 within 5 min
- R. Artilharia Um4 min · 4★
- Campolide6 min · 4.3★
- Campolide6 min · 5★
Exercise
Yoga studios5 mapped · 2 within 5 min
- The Pilates Studio Portugal - Authentic Pilates Amoreiras2 min · 4.7★
- The Collective Fitness3 min · 5★
- CYR - Centro do Yoga do Rato Associação10 min · 4.9★
Gyms5 mapped · 2 within 5 min
- The Collective Fitness3 min · 5★
- Holmes Place Amoreiras4 min · 4.3★
- Portuguese Gym Club6 min · 4.6★
Bouldering & climbing1 mapped
- OUTSIDE7 min
Green space
Parks4 mapped
- Eduardo VII Park10 min · 4.6★
- Jardim Amália Rodrigues12 min · 4.6★
- Jardim da Parada15 min · 4.5★
Worth knowing about
Late-night venues1 mapped · 1 within 5 min
- Ritz Bar5 min · 4.6★
Large event venues1 mapped
- Carlos Lopes Pavillion12 min · 4.5★
Within 500 m: Ritz Bar (5 min). Late-night venues this close are worth knowing about if you are a light sleeper.
Turn the findings into a better stay
Confirm these details before booking
Reviews and photos describe other people’s stays. The terms and room assigned to your reservation matter just as much.
For your reservation
- Exact room category, bed arrangement and maximum occupancy; requests such as a high floor may not be guaranteed.
- Total price for your dates, including taxes, service fees, breakfast and any deposit.
- Cancellation deadline, payment timing and whether the rate is refundable.
- Current opening hours, closures or extra charges for the facilities you need.
Questions raised by this hotel’s evidence
- Which room locations are quietest, and can a quiet room be guaranteed?
- Is the in-room Wi-Fi currently reliable for video calls, and is a recent speed test available?
- Is rooftop pool access included for every room, and are loungers reserved?
- How much privacy can the glass bathroom provide from the bed?
Observations for specific dates, not a quote
What it costs
These are historical observations, not live availability. Room types, occupancy, taxes and cancellation rules may differ between samples. Check the final total with the provider.
USD 187–327per night on sampled dates · historical observations
See sample dates and recorded rates
Good value when: The supplied prices are lower in January and December, and one October rate is marked as 19% below usual. Recent guests described the stay as “good value for money” and “worth the money.”
Poor value when: Value is weaker at higher rates and when restaurant meals, drinks, parking, room service, or other extras are purchased. Recent supplied reviews describe expensive meals, drinks, parking, and unexpected extras.
Short answers
Common questions about EPIC SANA Lisboa Hotel
Is EPIC SANA Lisboa Hotel noisy?
25 of 666 reviews mention noise. Of the 25 reviewers mentioning it, 10 described a problem and 15 described it positively. These are counts of the collected reviews, not all guests. Separately, 1 reviews mention construction or roadworks nearby, 1 of them in the last two years, most recently 2026-01-02.
Jump to the detailIs EPIC SANA Lisboa Hotel in a good location?
26 mapped places sit within a five-minute walk. No rail or metro station was identified in the mapped data. Check public transport and practical routes before booking. 16 reviewers praise how much is walkable from the door.
Jump to the detailIs breakfast at EPIC SANA Lisboa Hotel worth it?
268 reviews mention breakfast. 241 described it positively and 23 described a problem.
Jump to the detailHow is the Wi-Fi at EPIC SANA Lisboa Hotel?
Only 6 of 666 reviews mention it at all, 1 of them as a complaint — thin evidence either way, which is itself worth knowing if you need to work.
Jump to the detailIs the pool at EPIC SANA Lisboa Hotel any good?
It scores 7.0/10 here. 191 reviews mention the pool, 52 of them as a complaint. A strong but not exceptional pool offering: two documented pools, attractive rooftop views, and substantial positive guest feedback. The score is reduced by documented crowding, limited loungers, lap-swimming limitations, child-access restrictions, and recent reports of outdoor-pool unavailability.
Jump to the detailHow much does EPIC SANA Lisboa Hotel cost per night?
Rates we observed for the listed sample dates ran USD 187 to USD 327 a night, with a midpoint around USD 226. Prices move with dates and room type.
Jump to the detailWho should not book EPIC SANA Lisboa Hotel?
Guests requiring dependable bedroom Wi-Fi or video-call performance.; Light sleepers highly sensitive to inter-room, traffic or aircraft noise.; Lap swimmers or travellers expecting plentiful rooftop loungers.; Travellers seeking a central, flat, walk-everywhere sightseeing base..
Jump to the detailWorking while you stay
Places to work near EPIC SANA Lisboa Hotel
Reviewed coworking spaces and work-friendly cafés within 3 km in a straight line. Check the actual journey, opening hours and any day-pass or laptop rules before you go.
Resvés Cowork Space
Coworking space · 670 m away · LodgeLens rating 8.0/10
Resvés is a credible shortlist choice for someone seeking a regular Lisbon workspace with social connection rather than merely a desk.
Read the review →Giraldo Works
Coworking space · 930 m away · LodgeLens rating 6.7/10
Giraldo Works deserves a trial rather than an unconditional booking for a call-heavy working month.
Read the review →Nimbler Spaces Coworking & Private Offices Lisbon Marquês de Pombal
Coworking space · 960 m away · LodgeLens rating 5.2/10
Consider Nimbler Marquês de Pombal for a trial lounge day before committing to a month, particularly if welcoming staff and some social contact matter more than guaranteed silence.
Read the review →Same neighbourhood, different stay
Other reviewed hotels near EPIC SANA Lisboa Hotel
Hotels we have analysed within about 1.5 km in a straight line. Compare the trade-offs before you choose.
Dom Pedro Lisboa Hotel, a member of Radisson Individuals
150 m away · strongest: location and getting around 7.2/10
A generally well-regarded hotel with spacious rooms, strong views, friendly service and a convenient location.
Read the review →Hotel das Amoreiras - Small Luxury Hotels of the World
270 m away · strongest: staff and service 9.0/10
A stylish, well-kept boutique hotel with excellent service, strong breakfast and a highly walkable setting.
Read the review →HF Fénix Music
580 m away · strongest: staff and service 8.0/10
A stylish, well-located hotel with strong staff sentiment, comfortable beds, a real rooftop pool and generally good cleanliness.
Read the review →Vincci Liberdade
850 m away · strongest: location and getting around 8.3/10
A generally positive but uneven city hotel: its strongest advantages are location, cleanliness, staff friendliness, breakfast variety and generally comfortable rooms.
Read the review →Compare what matters to your stay
Other hotels and focused shortlists
These comparisons use hotels in our analyzed collection. Follow a hotel’s review to check its trade-offs and source coverage.
Oscar Concept Apartments
Wi-Fi scores 8.0/10 in our analysis, compared with 5.0/10 here.
Wi-Fi: 8.0/10 · 12 reviews about this
Trade-off: Light sleepers sensitive to aircraft, traffic, or internal noise
Read the supporting evidence →Vincci Alfama
Wi-Fi scores 8.0/10 in our analysis, compared with 5.0/10 here.
Wi-Fi: 8.0/10 · 5 reviews about this
Trade-off: Guests requiring direct taxi or car access
Read the supporting evidence →SANA Malhoa Hotel
Wi-Fi scores 8.0/10 in our analysis, compared with 5.0/10 here.
Wi-Fi: 8.0/10 · 8 reviews about this
Trade-off: Light sleepers highly sensitive to aircraft, traffic or mechanical noise.
Read the supporting evidence →- Best hotels with a pool in Lisbon9 qualifying hotels in our collection
- Best rooftop pool hotels in Lisbon5 qualifying hotels in our collection
- Best luxury hotels in Lisbon8 qualifying hotels in our collection
- Best Lisbon hotels with a gym10 qualifying hotels in our collection
- Best Lisbon hotels for remote work: rooms with a real desk11 qualifying hotels in our collection
- Lisbon hotels with the best breakfast12 qualifying hotels in our collection
- Lisbon hotels with the most comfortable rooms12 qualifying hotels in our collection
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What supports this review
Read with these limitations
666 reviews analyzed across 8 languages. Latest guest review: October 2026. 481 reviews from the last 12 months. Analysis: October 2026. How our analysis works
Sample dates: Jul 2013–Oct 2026. Average stay rating 9.2/10, normalized across sources. The latest 12 months average +0.0 points versus the full sample; changing guests and sources can affect this.
- No written Google reviews were collected.
- Some review sources are missing or need refreshing.
Review sources, sample sizes and collection dates
Booking.com527 reviews collectedSource collected · October 2026
Google0 reviews collected · 3,959 advertised by sourceReview evidence unavailable · October 2026
Agoda139 reviews collectedSource collected · October 2026
Our sample is not every review or every stay. Missing evidence does not establish that a facility is absent or a problem is resolved.