Most reviewed room141 reviews
Twin Room
8.7 /10Average stay rating
3 / 141Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Lisbon / The stay, beyond the listing
Hotel Luena
Rua Pascoal de Melo 9
The LodgeLens take
Check the pool findings before booking
A well-located, generally clean hotel with helpful staff, attractive room design and a decent breakfast. The main tradeoffs are highly variable room size and outlook, documented odour and plumbing complaints, mixed sleep quality, and no documented pool or gym.
Worth checking: 29 of the 667 reviews in our sample contain a complaint about noise. See the evidence
667 reviews analyzed · 3 sourcesUpdated Oct 2026
Published property photos · may not show current condition
The roomThe rooms are serviceable but inconsistent rather than a clear strength.The night’s sleepSleep is generally decent, especially in a quiet rear-facing room with a comfortable bed.The locationThe location is convenient for public transport, cafés, restaurants and everyday essentials.
Seen from USD 78 a night on sample dates
Useful findings, with limits Review dates and source coverage affect how much weight to give these findings.See coverage & dates ↗
Who it may suit
- Travellers prioritising convenient public transport and neighbourhood dining
- Short city stays where room size and outlook are secondary
- Guests seeking generally good cleanliness and friendly service at favourable rates
Strongest: Location and getting around 8.0, Staff and service 7.5, Cleanliness and condition 7.0
Think twice if
- Travellers requiring spacious rooms, strong daylight or an attractive view
- Light sleepers unwilling to request a quiet-facing room
- Guests needing a pool, gym or dependable video-call connectivity
Weakest: Pool 0.0, Rooms 5.8, Sleep and noise 6.0
If it sounds right
Check your dates
We observed USD 78–145 a night on sample dates. Live prices move with the calendar.
We may earn a commission if you book through these links. Commission does not affect our analysis or scores.
Compare the same room, dates and guest count. Check taxes, breakfast and cancellation terms before paying.
Choose the room, not just the hotel
A little care here can change your stay.
Compare the room labels attached to guest reviews. Samples vary; a higher stay rating alone does not prove a better room. Check the exact bed, layout and inclusions before paying.
Most reviewed room141 reviews
Double Room
8.7 /10Average stay rating
9 / 141Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Room option104 reviews
Deluxe Family Room
8.8 /10Average stay rating
0 / 104Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Room option103 reviews
Deluxe Double Room
8.7 /10Average stay rating
10 / 103Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Room option71 reviews
Standard Family Room
8.8 /10Average stay rating
1 / 71Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Room option57 reviews
Deluxe Double Room with Balcony
8.6 /10Average stay rating
4 / 57Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Small review sample6 reviews
Double Room with Spa Bath
9.2 /10Average stay rating
0 / 6Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Small review sample5 reviews
Double Deluxe Room
9.5 /10Average stay rating
0 / 5Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Make the room request specific
A useful note for the hotel
Select a room above, then copy an enquiry to use before booking. Nothing is sent from this page.
Preview the enquiry
No room selected. The enquiry will ask about the hotel generally.
A closer look, on your terms
What matters for your stay?
Choose a priority to focus the review. Scores are our AI-assisted evidence assessments out of 10, separate from hotel stars and provider ratings.
11 topics · open any evidence panel for guest quotes, photos and how the score was formed.
Will you actually sleep here?
Sleep and noise
6.0/10
138 reviews about this · analyzed Oct 2026.
Sleep is generally decent, especially in a quiet rear-facing room with a comfortable bed.
Check before bookingSome guests report street, neighbour, hallway, and general room noise affecting sleep.
Guest evidence & score details
Sleep is generally decent, especially in a quiet rear-facing room with a comfortable bed. Street, hallway and neighbouring-room noise can still intrude, while bed size and pillows vary. Light sleepers should request a room away from the street.
- Bed comfortguest review evidence7.0
- Soundproofingguest review evidence6.0
- Pillowsguest review evidence6.0
- Blackoutphotos and reviews5.0
Beds and pillows82 reviews
23 disliked55 likedlast mentioned Oct 2026
Noise76 reviews
29 disliked45 likedlast mentioned Oct 2026
Soundproofing between rooms1%
raised by 8 of 667last Jul 2026
Guests reporting this gave the whole stay 7.5/10 on average.
Street and traffic noiseunder 1%
raised by 3 of 667last Aug 2026
What guests liked
Our room was in the back and it was very quiet
The bed was comfortable
What guests complained about
the street is very noisy so opening the window might be an issue
Beds are small
How we got to 6.0
Supports the score
- Several supplied reviews describe quiet rooms and comfortable beds.
- The property lists soundproof rooms and soundproofing.
Pulls the score down
- Some guests report street, neighbour, hallway, and general room noise affecting sleep.
- Bed size and pillow comfort are inconsistent by room and guest.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
What are the rooms actually like?
Rooms
5.8/10
166 reviews about this · 45 photos available · analyzed Oct 2026.
The rooms are serviceable but inconsistent rather than a clear strength. Some have comfortable beds and plenty of space, while others feel tiny, with disappointing bathrooms and limited views. Check the room category carefully if space matters.
Guest evidence & score details
Guest room · double room
1 / 6 of 45 we hold
Beds and pillows82 reviews
23 disliked55 likedlast mentioned Oct 2026
Bathrooms64 reviews
34 disliked26 likedlast mentioned Sept 2026
Room size36 reviews
18 disliked16 likedlast mentioned Aug 2026
Views31 reviews
23 disliked6 likedlast mentioned Sept 2026
What guests liked
It was spacious
The bed was comfortable
What guests complained about
Tiny room
Beds are small
Is it clean and well kept?
Cleanliness and condition
7.0/10
9.4Agoda · 56 ratings
258 reviews about this · analyzed Oct 2026.
Guests rate this 9.4 (city average 8.1); our evidence assessment is 7.0. These use different methods and samples; the detail below explains our assessment.
Rooms are usually clean and housekeeping is well regarded, but upkeep is uneven.
Check before bookingOdor and sewage-smell complaints are documented, including a recent severe example.
Guest evidence & score details
Rooms are usually clean and housekeeping is well regarded, but upkeep is uneven. Guests report occasional bathroom smells, drainage issues, insects, stains or worn furnishings. It suits travellers who prioritise cleanliness but can accept an older, less polished feel.
- Cleanlinessguest review evidence8.0
- Room upkeepguest review evidence7.0
- Common areasphotos and reviews7.0
- Feels currentfrom the photos7.0
Cleanliness238 reviews
7 disliked227 likedlast mentioned Oct 2026
Smells and damp4%
raised by 27 of 667last Sept 2026
Guests reporting this gave the whole stay 7.35/10 on average.
Plumbing, drainage and hot water1%
raised by 10 of 667last Oct 2026
Guests reporting this gave the whole stay 7/10 on average.
Insects and pestsunder 1%
raised by 4 of 667last Sept 2026
Guests reporting this gave the whole stay 7.5/10 on average.
What guests liked
Rooms were immaculate and the hotel overall was very clean
What guests complained about
I think it is just a bit rundown maybe
The room had a terrible smell coming from the bathroom
How we got to 7.0
7/10. Overall condition appears generally good from the predominantly positive cleanliness evidence and reviews describing modern or well-maintained rooms. The score is held below 8 by documented sewage and chemical odors, isolated cleaning failures, worn furniture, and bathtub wear. No reliable deterioration trend can be established.
Supports the score
- Cleanliness is praised in many supplied reviews, including recent stays.
- Rooms are generally described as clean and daily housekeeping is positively noted.
- Photographs show orderly, intact-looking rooms, though marketing images cannot establish actual cleanliness or wear.
Pulls the score down
- Odor and sewage-smell complaints are documented, including a recent severe example.
- A smaller set of reviews reports inadequate cleaning, stains, or worn furniture.
- Condition evidence is limited because supplied photographs are staged marketing images.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Do the staff fix things when they go wrong?
Staff and service
7.5/10
9.0Agoda · 56 ratings
351 reviews about this · 4 photos available · analyzed Oct 2026.
Guests rate this 9.0 (city average 8.0); our evidence assessment is 7.5. These use different methods and samples; the detail below explains our assessment.
Staff are usually friendly and welcoming, and check-in and housekeeping receive strong praise. The weak spot is problem-solving: some guests say complaints were handled dismissively. Expect pleasant routine service, but speak up clearly if something needs fixing.
Guest evidence & score details
- Friendlinessguest review evidence8.5
- Responsivenessguest review evidence7.5
- Check-inguest review evidence7.0
- Problem solvingguest review evidence5.5
Lobby
1 / 4
Staff and service344 reviews
11 disliked330 likedlast mentioned Oct 2026
Check-in and check-out32 reviews
7 disliked23 likedlast mentioned Oct 2026
Housekeeping10 reviews
1 disliked9 likedlast mentioned Sept 2026
What guests liked
The staff Damian and Lucienna at front desk were welcoming and friendly
The entire check-in process was a pleasure
What guests complained about
We mentioned this to reception and he just shrugged
Is breakfast worth booking?
Breakfast and dining
6.5/10
290 reviews about this · 12 photos available · analyzed Oct 2026.
Breakfast is a reasonable choice, with a broad hot-and-cold buffet that many guests enjoy.
Check before bookingSeveral supplied reviews describe the breakfast room as small.
Guest evidence & score details
Breakfast is a reasonable choice, with a broad hot-and-cold buffet that many guests enjoy. The small breakfast room, inconsistent eggs and underwhelming coffee hold it back. Book it if convenience matters more than a standout morning meal.
Breakfast
1 / 6 of 12 we hold
Breakfast272 reviews
48 disliked218 likedlast mentioned Oct 2026
On-site restaurant and bar32 reviews
1 disliked30 likedlast mentioned Oct 2026
Coffee31 reviews
12 disliked17 likedlast mentioned Oct 2026
What guests liked
The breakfast was excellent
What guests complained about
Breakfast area and tables are small
the coffee for breakfast was not very tasty
How we got to 6.5
Supports the score
- Breakfast is documented as varied, with hot and cold items, fruit, pastries and cereals.
- The buffet and dining room are visibly established, with labelled food stations and multiple tables.
- Recent supplied reviews describe breakfast as excellent or good.
Pulls the score down
- Several supplied reviews describe the breakfast room as small.
- Some reviews report limited variety, cold or overcooked eggs, and weak coffee.
- Pricing and whether breakfast is included are not documented.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is the pool as good as the photos?
Pool
0 reviews about this · analyzed Oct 2026.
There is no documented pool, and the supplied photos show city views rather than swimming facilities.
Check before bookingNo swimming pool is documented in the supplied facilities or photographs.
Guest evidence & score details
There is no documented pool, and the supplied photos show city views rather than swimming facilities. Do not choose Hotel Luena expecting a pool.
How we got to 0.0
No pool is documented in the supplied property data, and the supplied photographs do not show one. The score reflects apparent absence, although the evidence cannot rule out an undocumented facility.
Pulls the score down
- No swimming pool is documented in the supplied facilities or photographs.
- The supplied photographs show city views, not a pool.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
How well placed is it, really?
Location and getting around
8.0/10
8.6Agoda · 56 ratings
206 reviews about this · analyzed Oct 2026.
The location is convenient for public transport, cafés, restaurants and everyday essentials.
Check before bookingSeveral reviews place the hotel outside the main tourist centre.
Guest evidence & score details
The location is convenient for public transport, cafés, restaurants and everyday essentials. It is outside the main tourist centre, and parts of the immediate area may feel less polished or noisy at night. It works well for travellers happy to use the metro or a short ride to reach attractions.
- Walkabilitymeasured from the map8.0
- Sightseeing accessmeasured from the map7.0
- Neighbourhood quietguest review evidence7.0
Public transport178 reviews
11 disliked167 likedlast mentioned Oct 2026
Walking distance to things52 reviews
6 disliked44 likedlast mentioned Oct 2026
Feeling safe24 reviews
9 disliked12 likedlast mentioned Sept 2026
Taxis and ride-hailing10 reviews
2 disliked7 likedlast mentioned Sept 2026
What guests liked
close to subway and walkable to downtown
Very close to the metro station
What guests complained about
The hotel was a bit far from the Metro station
Slight 'unsafe' vibe to the area
How we got to 8.0
Overall location is clearly good for daily needs and public transport, supported by the provider location score, nearby amenities and many positive reviews. It is not ideal for visitors prioritising immediate access to the historic centre, and safety perceptions are mixed.
Supports the score
- Metro and bus connections are nearby.
- Cafés, restaurants, groceries and pharmacies are within the surrounding area.
- Reviews commonly describe the area as convenient and walkable.
Pulls the score down
- Several reviews place the hotel outside the main tourist centre.
- Some guests describe the immediate area as less well lit or slightly rundown.
- Nearby late-night venues create a possible noise consideration.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Can you work or take calls from the room?
Wi-Fi
6.0/10
5 reviews about this · analyzed Oct 2026.
Wi-Fi is adequate for basic use but not dependable enough to promise smooth work or calls.
Check before bookingOne supplied review reports no Wi‑Fi in the room.
Guest evidence & score details
Wi-Fi is adequate for basic use but not dependable enough to promise smooth work or calls. Some guests find it strong, while one reports having no connection in the room. Remote workers should confirm coverage on arrival and keep a backup option.
- Reliabilityguest review evidence6.0
- Video callsguest review evidence5.0
Wi-Fi and internet5 reviews
2 disliked3 likedlast mentioned Jul 2026
What guests complained about
Also no Wifi in my room
How we got to 6.0
Overall connectivity is ordinary-to-good because internet is listed and the supplied review evidence contains both positive Wi‑Fi comments and a room-specific failure. The absence of measured speeds and direct video-call evidence limits confidence and prevents a higher score.
Supports the score
- Internet is listed as an available facility.
- Some supplied reviews describe the Wi‑Fi as good or strong.
Pulls the score down
- One supplied review reports no Wi‑Fi in the room.
- No measured speeds or evidence of video-call performance were supplied.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is the desk usable for a working day?
Working from the room
6.0/10
6 reviews about this · 3 photos available · analyzed Oct 2026.
A desk is available, but this is only a workable setup rather than a proper home office.
Check before bookingSeveral supplied reviews describe rooms as dark or lacking daylight.
Guest evidence & score details
A desk is available, but this is only a workable setup rather than a proper home office. Rooms can be dark, and chair comfort, outlets and desk suitability are not firmly established. It is fine for short laptop sessions, not ideal for a full working day.
- Chairfrom 3 photos5.0
- Natural lightfrom 3 photos4.0
Desk
1 / 3
Wi-Fi and internet5 reviews
2 disliked3 likedlast mentioned Jul 2026
Desk and working space1 review
0 disliked1 likedlast mentioned Jul 2026
What guests complained about
Also no Wifi in my room
How we got to 6.0
A dedicated desk and chair are documented across several room photographs, supporting a functional basic workspace. However, desk dimensions, outlets, ergonomic quality and monitor suitability are unknown, and supplied reviews document materially poor daylight in some rooms. This supports an ordinary, room-dependent workspace rather than a strong work-focused setup.
Supports the score
- A dedicated desk is shown in multiple room images.
- The corpus contains one detected positive mention of desk and working space.
- The desk appears usable for a laptop, though outlets are not established.
Pulls the score down
- Several supplied reviews describe rooms as dark or lacking daylight.
- Desk size and chair ergonomics are not reliably established.
- No evidence establishes nearby power outlets or monitor suitability.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is there anywhere to train?
Gym
0 reviews about this · analyzed Oct 2026. Limited evidence: treat this assessment as provisional.
No gym or fitness room is documented in the facilities or photos.
Check before bookingNo gym is listed in the supplied facility data.
Guest evidence & score details
No gym or fitness room is documented in the facilities or photos. Choose Hotel Luena only if on-site training is not important.
How we got to 0.0
A gym is not listed in the supplied facility data, and no supplied image or review directly confirms one. This supports scoring the gym as absent from the documented offering, while acknowledging that the evidence cannot rule out an unlisted facility.
Pulls the score down
- No gym is listed in the supplied facility data.
- No supplied photograph or review directly establishes a gym or fitness room.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is it worth the money?
Price and value
7.0/10
8.6Agoda · 56 ratings
32 reviews about this · analyzed Oct 2026.
Guests rate this 8.6 (city average 8.0); our evidence assessment is 7.0. These use different methods and samples; the detail below explains our assessment.
Hotel Luena generally offers good value for a practical city stay. The location, cleanliness and friendly service support the price, while variable room quality and occasional maintenance issues explain why it is not exceptional. It suits travellers seeking convenience over a polished or luxurious experience.
Guest evidence & score details
Value for money32 reviews
2 disliked27 likedlast mentioned Oct 2026
What guests liked
great value for money
Patterns in the reviews we analyzed
What to check before you commit
Patterns from 667 analyzed reviews. Use them to ask better questions: review counts are not a prediction of your stay, and text interpretation can miss nuance.
Noise
Higher concern29 of 667 reviews contain a complaint about this.
See the pattern & what to do
29 of 74 classified opinions about this were negative — 39% of these opinions. 29 of those are from the last 730 days. 76 of 667 reviews mention it at all.
the street is very noisy so opening the window might be an issue
The rooms facing the road are noisy
room was noise with a dog barking on the floor
What you can do about it
- Request a room away from the street and ask specifically for a quiet-facing room.
- Avoid the room identified by a guest as having loud street noise.
- Ask whether a room with effective blackout curtains is available.
Smells and damp
Higher concern23 of 667 reviews contain a complaint about this.
See the pattern & what to do
23 of 25 classified opinions about this were negative — 92% of these opinions. 23 of those are from the last 730 days. 27 of 667 reviews mention it at all.
The room had a terrible smell coming from the bathroom
The bathroom had a little sewage smell
we noticed an odd smell from the bathroom
Plumbing, drainage and hot water
Moderate concern8 of 667 reviews contain a complaint about this.
See the pattern & what to do
8 of 9 classified opinions about this were negative — 89% of these opinions. 8 of those are from the last 730 days. 10 of 667 reviews mention it at all.
Soundproofing between rooms
Lower concern4 of 667 reviews contain a complaint about this.
See the pattern & what to do
4 of 8 classified opinions about this were negative — 50% of these opinions. 4 of those are from the last 730 days. 8 of 667 reviews mention it at all.
Insects and pests
Lower concern4 of 667 reviews contain a complaint about this.
See the pattern & what to do
4 of 4 classified opinions about this were negative — 100% of these opinions. 4 of those are from the last 730 days. 4 of 667 reviews mention it at all.
some silverfish (insects) in room
Reasons guests were glad they booked
The bright spots in guest feedback
Staff and service
330 reviewers praised it, 11 complained · 97% of opinions positive
Read a guest’s words
The staff Damian and Lucienna at front desk were welcoming and friendly
Cleanliness
227 reviewers praised it, 7 complained · 97% of opinions positive
Read a guest’s words
Rooms were immaculate and the hotel overall was very clean
Breakfast
218 reviewers praised it, 48 complained · 82% of opinions positive
Read a guest’s words
The breakfast was excellent
Public transport
167 reviewers praised it, 11 complained · 94% of opinions positive
Read a guest’s words
Very close to the metro station
Beds and pillows
55 reviewers praised it, 23 complained · 71% of opinions positive
Read a guest’s words
The bed was comfortable
Get a feel for the neighbourhood
The world outside the lobby
36 mapped places sit within a five-minute walk. Distances are straight-line, converted to walking time at 80 m per minute with a 25% detour allowance.
Landmarks and transport
- Delicia de Arroios1 min walk
- My Auchan2 min walk
- Restaurante Lux Lounge Bar3 min walk
- NUVEM CAFE3 min walk
- Arroios metro station4 min walk
- Don Mueang Airport10679.94 km
- Khao San Road10682.72 km
- Grand Palace10682.92 km
We have no confirmed rail or metro station in this map sample. Check the public-transport places below and verify the route to your destinations.
Explore food, transport and everyday essentials nearby
Eating and drinking
Bars5 mapped · 5 within 5 min
- BALZAC - Cocktails1 min · 4.8★
- O Covil4 min · 4.7★
- Brunch ARTIGIANO4 min · 4.9★
Restaurants5 mapped · 5 within 5 min
- Delicia de Arroios1 min · 4.8★
- Pizzeria 60 Seconds by Il Margherita4 min · 4.9★
- Horta dos Brunos5 min · 4.6★
Cafés and workspaces
Cafés5 mapped · 4 within 5 min
- NUVEM CAFE3 min · 5★
- Birdie Cafe3 min · 4.8★
- Amor Perfeito4 min · 4.9★
Coworking5 mapped
- Impact Hub Lisbon - Penha de França8 min · 5★
- LACS Anjos9 min · 4.3★
- grow.inc SPACES Lisbon9 min · 5★
Everyday essentials
Laundry5 mapped · 2 within 5 min
- Lavadouro Arroios Self-Service Laundry1 min · 4.7★
- Lavandaria do Bairro3 min · 4.7★
- Laundrymat6 min · 4★
Groceries5 mapped · 4 within 5 min
- My Auchan3 min · 3.8★
- Late night shop & store3 min · 4.2★
- Pingo Doce Avenida Almirante Reis3 min · 4★
Convenience5 mapped · 5 within 5 min
- bishwakarma mini super shop3 min · 4.8★
- PRIO5 min · 3.5★
- Mini mercado e Frutaria5 min · 4.8★
Pharmacies5 mapped · 3 within 5 min
- Farmácia Aliança3 min · 4.1★
- Farmácia Portugal3 min · 4★
- Farmácia Atena4 min · 3.7★
Shopping4 mapped
- Picoas11 min · 4.4★
- Atrium Saldanha13 min · 4.2★
- Centro Comercial Sol Lisboa14 min · 4.3★
Getting around
Public transport5 mapped · 2 within 5 min
- Av. Almirante Reis / R. Marques Silva4 min · 5★
- Arroios4 min · 3.8★
- Hosp. D. Estefânia7 min · 3.5★
Exercise
Yoga studios5 mapped · 3 within 5 min
- Padma Yoga2 min · 4.7★
- Áshrama Almirante Reis – Centro do Yoga3 min · 5★
- Yoga Live Academy5 min · 5★
Gyms5 mapped · 3 within 5 min
- Absolute Health Club2 min · 4.8★
- Health and Fun3 min · 4.6★
- Fitness UP Almirante Reis5 min · 3.7★
Bouldering & climbing1 mapped
- Rocódromo do Areeiro - Casal Vistoso22 min · 4.2★
Green space
Parks1 mapped
- Jardim do Arco do Cego12 min · 4.1★
Worth knowing about
Late-night venues2 mapped · 1 within 5 min
- Restaurante Lux Lounge Bar3 min · 4.2★
- Dejavu Lounge Bar8 min · 4★
Within 500 m: Restaurante Lux Lounge Bar (3 min). Late-night venues this close are worth knowing about if you are a light sleeper.
Turn the findings into a better stay
Confirm these details before booking
Reviews and photos describe other people’s stays. The terms and room assigned to your reservation matter just as much.
For your reservation
- Exact room category, bed arrangement and maximum occupancy; requests such as a high floor may not be guaranteed.
- Total price for your dates, including taxes, service fees, breakfast and any deposit.
- Cancellation deadline, payment timing and whether the rate is refundable.
- Current opening hours, closures or extra charges for the facilities you need.
Questions raised by this hotel’s evidence
- Which room locations are quietest, and can a quiet room be guaranteed?
- What are the bed dimensions and how much wardrobe storage is provided?
- Is the bathtub comfortable to use as a shower, and is there a non-slip surface?
- Are there accessible power outlets beside the desk for laptop charging?
Observations for specific dates, not a quote
What it costs
These are historical observations, not live availability. Room types, occupancy, taxes and cancellation rules may differ between samples. Check the final total with the provider.
USD 78–145per night on sampled dates · historical observations
See sample dates and recorded rates
Good value when: Likely better when booking lower observed rates, prioritising location and basic accommodation, or when breakfast is included.
Poor value when: Less attractive when paying higher rates, requiring spacious rooms, or when deposit and parking conditions are unexpected or inconvenient.
Short answers
Common questions about Hotel Luena
Is Hotel Luena noisy?
76 of 667 reviews mention noise. Of the 76 reviewers mentioning it, 29 described a problem and 45 described it positively. These are counts of the collected reviews, not all guests.
Jump to the detailIs Hotel Luena in a good location?
36 mapped places sit within a five-minute walk. No rail or metro station was identified in the mapped data. Check public transport and practical routes before booking. 44 reviewers praise how much is walkable from the door.
Jump to the detailIs breakfast at Hotel Luena worth it?
272 reviews mention breakfast. 218 described it positively and 48 described a problem.
Jump to the detailHow is the Wi-Fi at Hotel Luena?
Only 5 of 667 reviews mention it at all, 2 of them as a complaint — thin evidence either way, which is itself worth knowing if you need to work.
Jump to the detailIs the pool at Hotel Luena any good?
It scores 0.0/10 here. 0 reviews mention the pool, 0 of them as a complaint. No pool is documented in the supplied property data, and the supplied photographs do not show one. The score reflects apparent absence, although the evidence cannot rule out an undocumented facility.
Jump to the detailHow much does Hotel Luena cost per night?
Rates we observed for the listed sample dates ran USD 78 to USD 145 a night, with a midpoint around USD 101. Prices move with dates and room type.
Jump to the detailWho should not book Hotel Luena?
Travellers requiring spacious rooms, strong daylight or an attractive view; Light sleepers unwilling to request a quiet-facing room; Guests needing a pool, gym or dependable video-call connectivity.
Jump to the detailWorking while you stay
Places to work near Hotel Luena
Reviewed coworking spaces and work-friendly cafés within 3 km in a straight line. Check the actual journey, opening hours and any day-pass or laptop rules before you go.
LACS Anjos
Coworking space · 550 m away · LodgeLens rating 7.5/10
LACS Anjos looks worth a trial day for a solo remote worker who values a central location, rooftop breaks and opportunities to meet people across creative and business fields.
Read the review →Nimbler Spaces Coworking & Private Offices Lisbon Marquês de Pombal
Coworking space · 1.2 km away · LodgeLens rating 5.2/10
Consider Nimbler Marquês de Pombal for a trial lounge day before committing to a month, particularly if welcoming staff and some social contact matter more than guaranteed silence.
Read the review →Venture X Portugal
Coworking space · 1.4 km away · LodgeLens rating 7.7/10
A credible choice for a focused Lisbon working day or a longer professional base, particularly if comfortable surroundings and organized member activities matter more than a constantly sociable hot-desk floor.
Read the review →Same neighbourhood, different stay
Other reviewed hotels near Hotel Luena
Hotels we have analysed within about 1.5 km in a straight line. Compare the trade-offs before you choose.
Dorma Saldanha
670 m away · strongest: location and getting around 8.2/10
A generally good, well-located hotel with comfortable rooms, strong breakfast, friendly service and good cleanliness evidence.
Read the review →LUSTER Hotel
710 m away · strongest: location and getting around 8.4/10
A generally good, stylish hotel with strong staff, breakfast, leisure facilities and transit access.
Read the review →Hotel A.S. Lisboa
740 m away · strongest: location and getting around 8.0/10
A convenient, transport-focused hotel with generally comfortable rooms, helpful staff and a varied breakfast, but meaningful risks from noise, inconsistent bathrooms and uneven maintenance.
Read the review →Hotel DAH - Dom Afonso Henriques
940 m away · strongest: location and getting around 7.6/10
A value-oriented, transit-friendly hotel with well-regarded staff and breakfast, but meaningful compromises in room size, sound insulation, dated condition, and facility availability.
Read the review →Compare what matters to your stay
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These comparisons use hotels in our analyzed collection. Follow a hotel’s review to check its trade-offs and source coverage.
MACAM Hotel
Pool scores 8.2/10 in our analysis, compared with 0.0/10 here.
Pool: 8.2/10 · 18 reviews about this
Trade-off: Serious gym users
Read the supporting evidence →AvenueHillHotel
Pool scores 8.2/10 in our analysis, compared with 0.0/10 here.
Pool: 8.2/10 · 100 reviews about this
Trade-off: Light sleepers who need dependable sound insulation
Read the supporting evidence →Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World
Pool scores 8.0/10 in our analysis, compared with 0.0/10 here.
Pool: 8.0/10 · 131 reviews about this
Trade-off: Light sleepers sensitive to transmitted noise.
Read the supporting evidence →- Best hotels in Arroios & Anjos, Lisbon4 qualifying hotels in our collection
- Best hotels near public transport in Arroios & Anjos, Lisbon3 qualifying hotels in our collection
- Best hotels with great service in Arroios & Anjos, Lisbon4 qualifying hotels in our collection
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What supports this review
Read with these limitations
667 reviews analyzed across 8 languages. Latest guest review: October 2026. 491 reviews from the last 12 months. Analysis: October 2026. How our analysis works
Sample dates: Mar 2022–Oct 2026. Average stay rating 8.8/10, normalized across sources. The latest 12 months average +0.1 points versus the full sample; changing guests and sources can affect this.
- The photo assessment does not cover every collected image.
Review sources, sample sizes and collection dates
Booking.com617 reviews collectedSource collected · October 2026
Google24 reviews collected · 1,024 advertised by sourceSource collected · October 2026
Agoda26 reviews collectedSource collected · October 2026
Our sample is not every review or every stay. Missing evidence does not establish that a facility is absent or a problem is resolved.