Lisbon / The stay, beyond the listing

LUSTER Hotel

Avenida Casal Ribeiro Número 48

The LodgeLens take

Consider it for the strengths below

A generally good, stylish hotel with strong staff, breakfast, leisure facilities and transit access. The main tradeoffs are variable room size, mixed bathroom maintenance, possible street or pool noise, and uncertain Wi-Fi consistency.

Worth checking: 26 of the 556 reviews in our sample contain a complaint about smells and damp. See the evidence

Published property photos · may not show current condition

Published photos, not an inspection. Confirm the exact room and current facilities.

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Useful findings, with limits Review dates and source coverage affect how much weight to give these findings.See coverage & dates ↗

Who it may suit

  • Travellers prioritising metro access and everyday neighbourhood convenience.
  • Guests who value breakfast, pools, spa facilities and a modern design.
  • Short leisure stays where room allocation and maintenance risk are acceptable.
  • Travellers wanting a usable in-room workspace without requiring a fully ergonomic office setup.

Strongest: Location and getting around 8.4, Staff and service 8.1, Breakfast and dining 8.0

Think twice if

  • Guests requiring guaranteed spacious or windowed rooms.
  • Noise-sensitive sleepers unless a quieter room is confirmed.
  • Travellers needing dependable video-call performance or serious training equipment.
  • Guests unwilling to tolerate uncertainty around breakfast pricing or occasional maintenance problems.

Weakest: Working from the room 6.5, Sleep and noise 7.0, Rooms 7.0

If it sounds right

Check your dates

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Compare the same room, dates and guest count. Check taxes, breakfast and cancellation terms before paying.

Choose the room, not just the hotel

A little care here can change your stay.

Compare the room labels attached to guest reviews. Samples vary; a higher stay rating alone does not prove a better room. Check the exact bed, layout and inclusions before paying.

Most reviewed room175 reviews

Double Room with City View

9.1 /10Average stay rating
3 / 175Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option158 reviews

Cozy Double Room

9.2 /10Average stay rating
6 / 158Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option75 reviews

Twin Room

9.2 /10Average stay rating
4 / 75Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option73 reviews

Double Room with Pool View

9.0 /10Average stay rating
1 / 73Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option25 reviews

Standard Room

9.1 /10Average stay rating
1 / 25Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample13 reviews

Double Room with Balcony

9.0 /10Average stay rating
1 / 13Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample9 reviews

Two-Bedroom Duplex Suite

8.8 /10Average stay rating
0 / 9Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Make the room request specific

A useful note for the hotel

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No room selected. The enquiry will ask about the hotel generally.

A closer look, on your terms

What matters for your stay?

Choose a priority to focus the review. Scores are our AI-assisted evidence assessments out of 10, separate from hotel stars and provider ratings.

11 topics · open any evidence panel for guest quotes, photos and how the score was formed.

Will you actually sleep here?

Sleep and noise

7.0/10

98 reviews about this · analyzed Oct 2026.

Sleep is generally good, thanks to comfortable beds and effective blackout blinds.

Check before bookingSome guests report street or traffic noise, including at night.

Guest evidence & score details

Sleep is generally good, thanks to comfortable beds and effective blackout blinds. Guests describe many rooms as quiet, but street traffic, doors, pool music, and occasional loud air conditioning can intrude; pillows also divide opinion. Light sleepers should request a quiet, non-street-facing room.

  • Bed comfortguest review evidence
    8.0
  • Soundproofingguest review evidence
    6.0
  • Pillowsguest review evidence
    6.0
  • Blackoutphotos and reviews
    8.0
Beds and pillows63 reviews
18 disliked45 likedlast mentioned Sept 2026
Noise45 reviews
14 disliked31 likedlast mentioned Sept 2026
Soundproofing between rooms1%
raised by 6 of 556last Jul 2026

Guests reporting this gave the whole stay 8.67/10 on average.

Street and traffic noiseunder 1%
raised by 3 of 556last Sept 2026

Guests reporting this gave the whole stay 8.33/10 on average.

What guests liked

quiet rooms

Booking.com · rated 9/10 · September 2026 · Cozy Double Room

Comfortable beds

Booking.com · rated 9/10 · April 2026 · Double Room with Balcony

What guests complained about

Music by the outdoor pool was quite loud and annoying as we were staying on the same floor with terrace onto swimming area terrace

Booking.com · rated 9/10 · April 2026 · Double Room with Balcony

Doors soundproofing non-existent and bed not very comfortable

Booking.com · rated 9/10 · July 2025 · Double Room with Pool View
How we got to 7.0
Supports the score
  • Many supplied reviews describe the hotel or rooms as quiet and restful.
  • Beds are often described as comfortable, and blackout blinds are explicitly praised.
  • Soundproofing is listed as a facility, though guest experience is mixed.
Pulls the score down
  • Some guests report street or traffic noise, including at night.
  • There are isolated reports of noisy doors and loud air conditioning.
  • Pillow comfort is mixed, with several complaints about pillows being too flat, thin, soft, or firm.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

What are the rooms actually like?

Rooms

7.0/10

139 reviews about this · 76 photos available · analyzed Oct 2026.

Rooms are usually clean, spacious, and comfortable, with pleasant views in some cases. Bathrooms attract the most criticism, and room size varies from generous to small; pillows are another weak spot. It suits guests who value modern comfort but do not need every room category to feel equally roomy.

Guest evidence & score details
Bathrooms76 reviews
45 disliked29 likedlast mentioned Sept 2026
Beds and pillows63 reviews
18 disliked45 likedlast mentioned Sept 2026
Room size26 reviews
5 disliked20 likedlast mentioned Sept 2026
Views11 reviews
3 disliked8 likedlast mentioned Sept 2026

What guests liked

The rooms are very spacious and clean

Booking.com · rated 9/10 · January 2026 · Cozy Double Room

Comfortable beds

Booking.com · rated 9/10 · April 2026 · Double Room with Balcony

What guests complained about

Room was small too

Booking.com · rated 10/10 · June 2026 · Cozy Double Room

The pillows were poor quality and definitely not what you would expect from a hotel

Is it clean and well kept?

Cleanliness and condition

7.4/10
9.6Agoda · 131 ratings

165 reviews about this · analyzed Oct 2026.

Guests rate this 9.6 (city average 8.5); our evidence assessment is 7.4. These use different methods and samples; the detail below explains our assessment.

The hotel is generally clean and reasonably well kept, with modern-looking rooms.

Check before bookingSupplied reviews document isolated but material problems: dirty bedding, mold in bathroom grout, unclean pool water, odors, stains, and drainage failures.

Guest evidence & score details

The hotel is generally clean and reasonably well kept, with modern-looking rooms. Guests also report occasional smells, mold, stained carpets, tired fixtures, and drainage problems, including in bathrooms and pool areas. Check recent room reviews if pristine upkeep matters to you.

  • Cleanlinessguest review evidence
    8.2
  • Room upkeepguest review evidence
    7.1
  • Common areasphotos and reviews
    6.8
  • Feels currentfrom the photos
    7.4
Cleanliness136 reviews
12 disliked123 likedlast mentioned Oct 2026
Smells and damp6%
raised by 35 of 556last Sept 2026

Guests reporting this gave the whole stay 7.5/10 on average.

Plumbing, drainage and hot water2%
raised by 11 of 556last Sept 2026

Guests reporting this gave the whole stay 7.75/10 on average.

Wear and maintenanceunder 1%
raised by 1 of 556last Aug 2025

What guests liked

Extremely clean

What guests complained about

Cleanliness of the room including the bathroom could have been better

Booking.com · rated 8/10 · August 2026 · Cozy Double Room

Some parts of the hotel were looking a bit tired

Booking.com · rated 6/10 · August 2025 · Double Room with City View
How we got to 7.4

7.4/10. Overall condition appears clearly good but not consistently excellent: cleanliness and modern design are well supported, while maintenance, odors, drainage, stains, and pool-water complaints impose concrete limitations. The evidence does not establish a deterioration trend.

Supports the score
  • Cleanliness is praised in multiple supplied reviews, including “Very clean and spacious room” and “Extremely clean”.
  • Rooms are generally described as modern, clean, and well maintained.
  • Photographs show clean-looking beds, bathrooms, and contemporary furnishings, but cannot establish real-world cleanliness or wear.
Pulls the score down
  • Supplied reviews document isolated but material problems: dirty bedding, mold in bathroom grout, unclean pool water, odors, stains, and drainage failures.
  • Corpus statistics detect 26 smell-related complaints and 8 plumbing/drainage complaints in the last two years; these are lower-bound detections, not prevalence estimates.
  • Maintenance complaints include tired or broken fixtures and carpet stains.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Do the staff fix things when they go wrong?

Staff and service

8.1/10
9.6Agoda · 131 ratings

326 reviews about this · 5 photos available · analyzed Oct 2026.

Guests rate this 9.6 (city average 8.3); our evidence assessment is 8.1. These use different methods and samples; the detail below explains our assessment.

Staff are usually friendly, attentive, and helpful, making service one of the hotel's strengths. Check-in is generally smooth, but some guests describe slow service or staff who handled problems poorly. It is a good fit if warm personal service matters more than flawless recovery when something goes wrong.

Guest evidence & score details
  • Friendlinessguest review evidence
    8.8
  • Responsivenessguest review evidence
    8.2
  • Check-inguest review evidence
    7.8
  • Problem solvingguest review evidence
    6.2
Staff and service321 reviews
35 disliked284 likedlast mentioned Oct 2026
Check-in and check-out22 reviews
7 disliked15 likedlast mentioned Sept 2026
Housekeeping9 reviews
3 disliked6 likedlast mentioned Sept 2026

What guests liked

the staff really took care of us and are just lovely people

Booking.com · rated 10/10 · July 2026 · Twin Room

Check in was straight forward and staff were friendly

What guests complained about

Staff were extremely rude and unhelpful

Booking.com · rated 1/10 · June 2025 · Double Room with City View

and check-in took close to twenty minutes - for reasons that were never explained to us

Booking.com · rated 8/10 · September 2026 · Cozy Double Room

Is breakfast worth booking?

Breakfast and dining

8.0/10

241 reviews about this · 24 photos available · analyzed Oct 2026.

Breakfast is worth considering for its broad choice, fresh juices, and made-to-order eggs.

Check before bookingSome supplied reviews report slow breakfast service and poor or slow coffee service.

Guest evidence & score details

Breakfast is worth considering for its broad choice, fresh juices, and made-to-order eggs. Some guests report slow service and disappointing machine coffee, so the experience can depend on timing. Book it if variety matters, but do not expect consistently fast table service.

Breakfast228 reviews
26 disliked202 likedlast mentioned Oct 2026
On-site restaurant and bar35 reviews
10 disliked23 likedlast mentioned Sept 2026
Coffee24 reviews
7 disliked17 likedlast mentioned May 2026

What guests liked

Breakfast very good with lots of options visible and to order

Booking.com · rated 9/10 · July 2026 · Double Room with Pool View

Delicious breakfast with tasty coffee and fresh pressed juices

Booking.com · rated 10/10 · February 2026 · Twin Room

What guests complained about

Breakfast service was very slow and the coffee from the machine was not good (cappucino etc)

The room was forgotten to be cleaned/change towels on 1 day even though the sign was on requesting this Both bars - by reception and rooftop could be open later to accommodate guests coming back after dinner

Booking.com · rated 8/10 · August 2026 · Cozy Double Room
How we got to 8.0
Supports the score
  • Breakfast is described as varied, with fresh made-to-order egg dishes.
  • Buffet photographs show a broad spread of pastries, fruit, cereals, breads and hot dishes.
  • The dining room appears spacious and well furnished in supplied photographs.
Pulls the score down
  • Some supplied reviews report slow breakfast service and poor or slow coffee service.
  • Breakfast inclusion and pricing are inconsistent or not documented clearly.
  • Food quality evidence is positive but retrieved reviews are not statistically representative.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is the pool as good as the photos?

Pool

7.0/10
9.4Agoda · 131 ratings

141 reviews about this · 11 photos available · analyzed Oct 2026. Limited evidence: treat this assessment as provisional. Confidence is low because the available sources are limited or inconsistent.

Guests rate this 9.4 (city average 7.8); our evidence assessment is 7.0. These use different methods and samples; the detail below explains our assessment.

The pool and spa are appealing and often praised, broadly matching the positive impression of the photos. The outdoor pool has occasional cleanliness complaints, and the setting may be less impressive than the images suggest. It works well for a relaxed swim rather than as the sole reason to choose the hotel.

Guest evidence & score details
  • Viewfrom 11 photos
    3.0
  • Cleanlinessguest review evidence
    4.0
  • Matches the photosphotos checked against reviews
    7.0
Pool141 reviews
35 disliked106 likedlast mentioned Oct 2026

What guests liked

The spa and pool facilities are excellent

Booking.com · rated 10/10 · March 2026 · Double Room with City View

What guests complained about

The outdoor pool water was not very clean and looked a bit grimey

Booking.com · rated 6/10 · August 2025 · Double Room with City View

How well placed is it, really?

Location and getting around

8.4/10
8.9Agoda · 131 ratings

90 reviews about this · analyzed Oct 2026.

The location is convenient, with public transport, cafés, shops, and everyday essentials close by.

Check before bookingSeveral reviews say the hotel is outside the main tourist centre or 3–4 km from it.

Guest evidence & score details

The location is convenient, with public transport, cafés, shops, and everyday essentials close by. It is walkable, though the main tourist centre may still be several kilometres away, and street-facing rooms can be noisy. Choose it for easy transport and local convenience rather than being in the heart of the sights.

  • Walkabilitymeasured from the map
    8.4
  • Sightseeing accessmeasured from the map
    7.7
  • Neighbourhood quietguest review evidence
    6.8
Public transport72 reviews
8 disliked62 likedlast mentioned Oct 2026
Walking distance to things15 reviews
2 disliked13 likedlast mentioned Jul 2026
Feeling safe14 reviews
5 disliked9 likedlast mentioned Sept 2026
Taxis and ride-hailing6 reviews
3 disliked2 likedlast mentioned Sept 2026

What guests liked

Location is walking distance to all major attractions and we really enjoyed walking everywhere

it is very direct on the red metro line from the airport which was extremely convenient!

Booking.com · rated 10/10 · July 2026 · Twin Room

What guests complained about

The external taxi company the hotel use - the taxi driver who collected me to take me to the airport was extremely rude and unprofessional - the taxi company should have words with him about his poor attitude - I’d appreciate if the hotel could inform the…

Booking.com · rated 10/10 · September 2026 · Cozy Double Room
How we got to 8.4

The score combines access to nearby places, transport and sightseeing. Nearby-place counts and distances come from the stored Google Maps/POI scrape; guest reviews supply the practical walkability and taxi context.

Supports the score
  • Metro and bus stops are approximately 105–109 m away.
  • Cafés, restaurants, groceries, pharmacies and shopping are documented nearby.
  • Reviews generally describe the location as convenient and walkable.
Pulls the score down
  • Several reviews say the hotel is outside the main tourist centre or 3–4 km from it.
  • Street-facing rooms may be noisy, according to supplied reviews.
  • Sidewalk quality is not documented.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Can you work or take calls from the room?

Wi-Fi

7.0/10

7 reviews about this · analyzed Oct 2026.

Wi-Fi is usually usable and can be fast enough for ordinary work and calls.

Check before bookingOne supplied review described Wi-Fi as unusable on the sixth floor.

Guest evidence & score details

Wi-Fi is usually usable and can be fast enough for ordinary work and calls. Reliability is not consistent, with an isolated report of unusable service on a higher floor and no measured speeds to guarantee video-call performance. Remote workers should test the connection early and ask about room placement.

  • Reliabilityguest review evidence
    7.0
  • Video callsguest review evidence
    6.0
Wi-Fi and internet7 reviews
2 disliked5 likedlast mentioned Jul 2026

What guests liked

fast internet

How we got to 7.0

7/10: Internet is listed as available, corpus-detected praise exceeds detected complaints, and a recent supplied review calls it fast. However, another supplied review reports unusable Wi-Fi on a specific floor, while measured speeds, uptime, and verified video-call performance are absent.

Supports the score
  • Wi-Fi is listed among the hotel's internet services.
  • Supplied corpus statistics detect five praise mentions versus two complaints.
  • A recent review explicitly described the internet as fast.
Pulls the score down
  • One supplied review described Wi-Fi as unusable on the sixth floor.
  • No measured download or upload speeds were supplied.
  • Video-call performance is not directly documented.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is the desk usable for a working day?

Working from the room

6.5/10

7 reviews about this · 8 photos available · analyzed Oct 2026.

Rooms offer a visible work surface and, in some cases, useful daylight and nearby outlets.

Check before bookingThe surface appears integrated into a vanity in several rooms rather than being a dedicated office desk.

Guest evidence & score details

Rooms offer a visible work surface and, in some cases, useful daylight and nearby outlets. It is often a vanity rather than a proper desk, with variable chair comfort and room size, so it is better for short tasks than a full working day. Choose it only if you can work comfortably without a dedicated office setup.

  • Chairfrom 8 photos
    6.0
  • Natural lightfrom 8 photos
    6.0
Wi-Fi and internet7 reviews
2 disliked5 likedlast mentioned Jul 2026

What guests liked

fast internet

How we got to 6.5

A usable work surface, chair, apparent nearby outlets, and frequent window adjacency support an ordinary-to-good workspace score. The surface is often vanity-style, room size may be limiting, and evidence does not establish dimensions, ergonomics, monitor suitability, or consistent natural-light conditions.

Supports the score
  • A desk or vanity-style work surface is visible in multiple room photographs.
  • Several photographed workspaces are positioned beside large windows, providing apparent daylight.
  • Power outlets appear near some photographed work surfaces.
Pulls the score down
  • The surface appears integrated into a vanity in several rooms rather than being a dedicated office desk.
  • One supplied review describes the room as small.
  • Natural-light suitability varies: one supplied review says the windows could not be opened.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is there anywhere to train?

Gym

7.5/10
9.4Agoda · 131 ratings

30 reviews about this · 9 photos available · analyzed Oct 2026.

Guests rate this 9.4 (city average 7.8); our evidence assessment is 7.5. These use different methods and samples; the detail below explains our assessment.

The gym is clean and reasonably well equipped for a routine workout, with cardio machines, dumbbells, benches, and cable equipment.

Check before bookingA supplied review calls the gym “a little bit small,” so it may suit routine workouts better than serious training.

Guest evidence & score details

The gym is clean and reasonably well equipped for a routine workout, with cardio machines, dumbbells, benches, and cable equipment. It is small, and equipment availability or facilities such as the hammam may not always be reliable. It suits basic training, not serious lifting or busy peak-hour sessions.

Gym30 reviews
2 disliked26 likedlast mentioned Aug 2026

What guests liked

the gym has high quality qym equipment and is also very clean

Booking.com · rated 10/10 · November 2025 · Cozy Double Room

What guests complained about

Gym was also too small and the hammam wasn’t working during our whole stay

Booking.com · rated 9/10 · June 2025 · Double Room with City View
How we got to 7.5

A good but not exceptional gym: it exists, offers varied cardio and strength equipment, and receives several positive supplied guest descriptions. The score is moderated by the explicit “a little bit small” limitation and the absence of evidence about hours, crowding, or heavier training equipment.

Supports the score
  • Gym exists and includes treadmills, ellipticals, a stationary bike, dumbbells, benches and a cable-style machine.
  • Recent supplied reviews describe the equipment as high quality, clean and fairly complete.
Pulls the score down
  • A supplied review calls the gym “a little bit small,” so it may suit routine workouts better than serious training.
  • No reliable evidence establishes operating hours, weights, ventilation, or peak-time crowding.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is it worth the money?

Price and value

7.5/10
9.0Agoda · 131 ratings

31 reviews about this · analyzed Oct 2026.

Guests rate this 9.0 (city average 8.0); our evidence assessment is 7.5. These use different methods and samples; the detail below explains our assessment.

The hotel can offer good value when priced competitively, especially with its service and facilities. Some guests consider it overpriced for a four-star stay, so the deal depends heavily on the rate and what is included. Compare prices carefully if room condition or breakfast is central to your choice.

Guest evidence & score details
Value for money31 reviews
6 disliked23 likedlast mentioned Oct 2026

What guests liked

High quality hotel with a good price

Booking.com · rated 10/10 · May 2026 · Double Room with City View

What guests complained about

Overpriced for 4star hotel

Patterns in the reviews we analyzed

What to check before you commit

Patterns from 556 analyzed reviews. Use them to ask better questions: review counts are not a prediction of your stay, and text interpretation can miss nuance.

Smells and damp

Higher concern

26 of 556 reviews contain a complaint about this.

See the pattern & what to do

26 of 34 classified opinions about this were negative — 76% of these opinions. 26 of those are from the last 730 days. 35 of 556 reviews mention it at all.

The bathroom was very smelly

Booking.com · rated 7/10 · January 2026 · Double Room with Pool View

Constant smell of canalisation in the toilet

Booking.com · rated 8/10 · January 2026 · Double Room with City View

the airco generated a very bad smell in the room

Booking.com · rated 8/10 · April 2026 · Twin Room

Noise

Moderate concern

14 of 556 reviews contain a complaint about this.

See the pattern & what to do

14 of 45 classified opinions about this were negative — 31% of these opinions. 14 of those are from the last 730 days. 45 of 556 reviews mention it at all.

Music by the outdoor pool was quite loud and annoying as we were staying on the same floor with terrace onto swimming area terrace

Booking.com · rated 9/10 · April 2026 · Double Room with Balcony

The noise from the street was very loud

Booking.com · rated 8/10 · March 2025 · Double Room with City View

Pillows Night noise from the the street

Booking.com · rated 10/10 · August 2025 · Twin Room
What you can do about it
  • Request a higher-floor room.
  • Prefer a pool-side room over a lower-floor street-side room.
  • Ask for a room away from doors leading to pool areas.
  • If sensitive to noise, ask whether a quieter room away from traffic is available.

Plumbing, drainage and hot water

Moderate concern

8 of 556 reviews contain a complaint about this.

See the pattern & what to do

8 of 11 classified opinions about this were negative — 73% of these opinions. 8 of those are from the last 730 days. 11 of 556 reviews mention it at all.

The shower drain was clogged

Drainage problems: The shower drained extremely slowly

Booking.com · rated 6/10 · October 2025 · Double Room with City View

The only slight issue we had was there was A LOT of rainfall during our stay and our room 802 had a leak in the window

Booking.com · rated 9/10 · February 2026 · Double Room with City View

Soundproofing between rooms

Lower concern

3 of 556 reviews contain a complaint about this.

See the pattern & what to do

3 of 5 classified opinions about this were negative — 60% of these opinions. 3 of those are from the last 730 days. 6 of 556 reviews mention it at all.

Doors soundproofing non-existent and bed not very comfortable

Booking.com · rated 9/10 · July 2025 · Double Room with Pool View

Street and traffic noise

Lower concern

3 of 556 reviews contain a complaint about this.

See the pattern & what to do

3 of 3 classified opinions about this were negative — 100% of these opinions. 3 of those are from the last 730 days. 3 of 556 reviews mention it at all.

The noise from the street was very loud

Booking.com · rated 8/10 · March 2025 · Double Room with City View

the city view rooms are underwhelming on the lower floors and there is some unavoidable street noise

Booking.com · rated 8/10 · September 2026 · Cozy Double Room

Reasons guests were glad they booked

The bright spots in guest feedback

Staff and service

284 reviewers praised it, 35 complained · 89% of opinions positive

Read a guest’s words

the staff really took care of us and are just lovely people

Booking.com · rated 10/10 · July 2026 · Twin Room

Breakfast

202 reviewers praised it, 26 complained · 89% of opinions positive

Read a guest’s words

Breakfast very good with lots of options visible and to order

Booking.com · rated 9/10 · July 2026 · Double Room with Pool View

Pool

106 reviewers praised it, 35 complained · 75% of opinions positive

Read a guest’s words

The spa and pool facilities are excellent

Booking.com · rated 10/10 · March 2026 · Double Room with City View

Public transport

62 reviewers praised it, 8 complained · 89% of opinions positive

Read a guest’s words

it is very direct on the red metro line from the airport which was extremely convenient!

Booking.com · rated 10/10 · July 2026 · Twin Room

Get a feel for the neighbourhood

The world outside the lobby

35 mapped places sit within a five-minute walk. Distances are straight-line, converted to walking time at 80 m per minute with a 25% detour allowance.

Landmarks and transport

  • Acento Coffee0.088 km
  • Continente Bom Dia0.098 km
  • Metro Saldanha0.105 km
  • Atrium Saldanha0.131 km
  • Mãe Restaurante0.231 km
  • Don Mueang Airport10680.48 km
  • Khao San Road10683.25 km
  • Grand Palace10683.45 km

We have no confirmed rail or metro station in this map sample. Check the public-transport places below and verify the route to your destinations.

Explore food, transport and everyday essentials nearby

Eating and drinking

Bars5 mapped · 2 within 5 min
Restaurants5 mapped · 2 within 5 min

Cafés and workspaces

Cafés5 mapped · 3 within 5 min
Coworking5 mapped · 3 within 5 min

Everyday essentials

Groceries5 mapped · 5 within 5 min
Pharmacies5 mapped · 4 within 5 min
Shopping5 mapped · 1 within 5 min
Laundry5 mapped · 1 within 5 min
Convenience5 mapped · 1 within 5 min

Getting around

Public transport5 mapped · 5 within 5 min

Exercise

Yoga studios5 mapped · 3 within 5 min
Gyms5 mapped · 4 within 5 min

Green space

Parks2 mapped · 1 within 5 min

Worth knowing about

Late-night venues5 mapped
Large event venues1 mapped

Within 500 m: Dejavu Lounge Bar (7 min). Late-night venues this close are worth knowing about if you are a light sleeper.

Turn the findings into a better stay

Confirm these details before booking

Reviews and photos describe other people’s stays. The terms and room assigned to your reservation matter just as much.

For your reservation

  • Exact room category, bed arrangement and maximum occupancy; requests such as a high floor may not be guaranteed.
  • Total price for your dates, including taxes, service fees, breakfast and any deposit.
  • Cancellation deadline, payment timing and whether the rate is refundable.
  • Current opening hours, closures or extra charges for the facilities you need.

Questions raised by this hotel’s evidence

  • Which room locations are quietest, and can a quiet room be guaranteed?
  • What are the pool dimensions and opening hours?
  • Does the translucent window covering provide full privacy after dark?
  • What technology and catering are included with meeting-room hire?

Short answers

Common questions about LUSTER Hotel

Is LUSTER Hotel noisy?

45 of 556 reviews mention noise. Of the 45 reviewers mentioning it, 14 described a problem and 31 described it positively. These are counts of the collected reviews, not all guests.

Jump to the detail

Is LUSTER Hotel in a good location?

35 mapped places sit within a five-minute walk. No rail or metro station was identified in the mapped data. Check public transport and practical routes before booking. 13 reviewers praise how much is walkable from the door.

Jump to the detail

Is breakfast at LUSTER Hotel worth it?

228 reviews mention breakfast. 202 described it positively and 26 described a problem.

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How is the Wi-Fi at LUSTER Hotel?

Only 7 of 556 reviews mention it at all, 2 of them as a complaint — thin evidence either way, which is itself worth knowing if you need to work.

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Is the pool at LUSTER Hotel any good?

It scores 7.0/10 here. 141 reviews mention the pool, 35 of them as a complaint.

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Who should not book LUSTER Hotel?

Guests requiring guaranteed spacious or windowed rooms.; Noise-sensitive sleepers unless a quieter room is confirmed.; Travellers needing dependable video-call performance or serious training equipment.; Guests unwilling to tolerate uncertainty around breakfast pricing or occasional maintenance problems..

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Working while you stay

Places to work near LUSTER Hotel

Reviewed coworking spaces and work-friendly cafés within 3 km in a straight line. Check the actual journey, opening hours and any day-pass or laptop rules before you go.

IDEA Spaces - São Sebastião

Coworking space · 780 m away · LodgeLens rating 6.4/10

Shortlist São Sebastião for its social atmosphere, rooftop and metro-adjacent location, but test the actual shared workspace before committing to a month.

Read the review →

LACS Anjos

Coworking space · 1.0 km away · LodgeLens rating 7.5/10

LACS Anjos looks worth a trial day for a solo remote worker who values a central location, rooftop breaks and opportunities to meet people across creative and business fields.

Read the review →

See the best coworking spaces in Lisbon →

Same neighbourhood, different stay

Other reviewed hotels near LUSTER Hotel

Hotels we have analysed within about 1.5 km in a straight line. Compare the trade-offs before you choose.

Dorma Saldanha

Under 100 m away · strongest: location and getting around 8.2/10

A generally good, well-located hotel with comfortable rooms, strong breakfast, friendly service and good cleanliness evidence.

Read the review →

ME by Meliá Lisbon

690 m away · strongest: sleep and noise 9.0/10

A strong fit for travelers prioritizing modern, clean and comfortable rooms, reliable sleep, friendly staff, central access and attractive leisure spaces.

Read the review →

Hotel Luena

710 m away · strongest: location and getting around 8.0/10

A well-located, generally clean hotel with helpful staff, attractive room design and a decent breakfast.

Read the review →

Compare what matters to your stay

Other hotels and focused shortlists

These comparisons use hotels in our analyzed collection. Follow a hotel’s review to check its trade-offs and source coverage.

Compare the Lisbon hotels we have analyzed →

ME by Meliá Lisbon

Sleep and noise scores 9.0/10 in our analysis, compared with 7.0/10 here.

Sleep and noise: 9.0/10 · 11 reviews about this

Trade-off: Remote workers needing a verified ergonomic workspace and dependable video-call connectivity

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Docas Hotel Lisbon

Cleanliness and condition scores 9.0/10 in our analysis, compared with 7.4/10 here.

Cleanliness and condition: 9.0/10 · 39 reviews about this

Trade-off: Light sleepers who require reliably quiet surroundings.

Read the supporting evidence →

Next step

Not sure this is the right one?

LodgeLens ranks properties against what you personally need — quiet, a real desk, a pool worth using, a specific budget — instead of a single average score. Tell us what matters and we will send a shortlist for your dates.

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What supports this review

Read with these limitations

556 reviews analyzed across 8 languages. Latest guest review: October 2026. 307 reviews from the last 12 months. Analysis: October 2026. How our analysis works

Sample dates: Jun 2023–Oct 2026. Average stay rating 9.1/10, normalized across sources. The latest 12 months average +0.0 points versus the full sample; changing guests and sources can affect this.

  • No written Google reviews were collected.
  • Some review sources are missing or need refreshing.
Review sources, sample sizes and collection dates
Booking.com504 reviews collectedSource collected · October 2026
Google0 reviews collected · 413 advertised by sourceReview evidence unavailable · October 2026
Agoda52 reviews collectedSource collected · October 2026

Our sample is not every review or every stay. Missing evidence does not establish that a facility is absent or a problem is resolved.

How this page was made

We hold 556 reviews for this property and analyzed 556 reviews across 8 languages. Text matching and AI interpretation can miss nuance, sarcasm or translations. Repeated experiences, larger samples and independent sources are more useful than a single vivid quote.

Quotes, however, are only ever drawn from the 232 English reviews. Machine-translating a guest’s sentence would change their original wording.

We count mentions using text patterns. Complaints can come from a reviewer’s “disliked” field or negative wording in their review. These counts describe the reviews we hold, not the proportion of all guests who experienced an issue. “Recent” means the last 730 days.

Scores, section explanations and photo descriptions come from a model reading the source material using AI, last run 10 October 2026. Published photos may be old, staged or incomplete; AI cannot measure a room or verify a facility is currently open. Nearby places are mapped within 1500 m; walking times are estimates, not checked routes. Prices are observations for sample dates and will move.

We link to a review or its source page when an address is available. Source, rating, and month accompany quotes to help you locate them. Some links open a collection of reviews rather than the individual quote.