LodgeLens

Bangkok / The stay, beyond the listing

Kromo Bangkok, Curio Collection By Hilton

525 Sukhumvit Rd. Klongtoey Nua

The LodgeLens take

Check the wi-fi findings before booking

A stylish, apparently new hotel with a strong rooftop pool, central walkable location, comfortable beds, and generally friendly staff. The main compromises are unreliable Wi-Fi, variable noise and room size, documented odor and bathroom issues, and only moderate workspace quality. Value depends heavily on the nightly rate.

Worth checking: 15 of the 348 reviews in our sample contain a complaint about smells and damp. See the evidence

348 reviews analyzed · 2 sourcesUpdated Oct 2026
Find your room Plan a better stay

AI-assisted hotel analysis by LodgeLens. Based on public sources; we have not inspected this hotel in person. We may earn a commission from booking links.

Published property photos · may not show current condition

Published photos, not an inspection. Confirm the exact room and current facilities.

1 / 45
Use the arrow keys to browse
The roomRooms are generally spacious, comfortable and offer appealing views, with especially strong feedback for the beds.The night’s sleepBeds are a real strength, but sleep quality is less dependable than the mattress score suggests.The locationThe location is a strong point: malls, restaurants, cafés and public transport are all walkable.
Useful findings, with limits Review dates and source coverage affect how much weight to give these findings.See coverage & dates ↗

Who it may suit

  • Leisure travelers prioritising design, shopping access, dining, and a scenic rooftop pool.
  • Travelers who value comfortable beds and friendly service more than guaranteed quiet or large rooms.
  • Guests booking on lower-priced dates.

Strongest: Pool 8.2, Location and getting around 8.2, Cleanliness and condition 7.7

Think twice if

  • Business travelers needing dependable video calls or sustained desk work.
  • Light sleepers unwilling to request a quieter room location.
  • Travelers highly sensitive to odors, plumbing defects, or inconsistent housekeeping.
  • Guests expecting a large gym, buffet breakfast, or secluded pool.

Weakest: Wi-Fi 4.0, Working from the room 5.0, Sleep and noise 6.5

If it sounds right

Check your dates

We observed USD 219–465 a night on sample dates. Live prices move with the calendar.

Check dates on Booking.com

We may earn a commission if you book through these links. Commission does not affect our analysis or scores.

Compare the same room, dates and guest count. Check taxes, breakfast and cancellation terms before paying.

Choose the room, not just the hotel

A little care here can change your stay.

Compare the room labels attached to guest reviews. Samples vary; a higher stay rating alone does not prove a better room. Check the exact bed, layout and inclusions before paying.

Most reviewed room46 reviews

King Classic Room

9.4 /10Average stay rating
0 / 46Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option37 reviews

King Premium Room

9.1 /10Average stay rating
1 / 37Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option33 reviews

Twin Classic Room

9.1 /10Average stay rating
1 / 33Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option31 reviews

Classic King Room

9.0 /10Average stay rating
1 / 31Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option26 reviews

Classic Twin Room

9.0 /10Average stay rating
1 / 26Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option24 reviews

Premium King Room

8.5 /10Average stay rating
0 / 24Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option21 reviews

Premium King - High Floor

9.5 /10Average stay rating
0 / 21Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample13 reviews

King Accessible Room

9.4 /10Average stay rating
2 / 13Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample11 reviews

KING PREMIUM ROOM HIGH FLOOR

9.4 /10Average stay rating
0 / 11Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample5 reviews

Corner Junior Suite

9.2 /10Average stay rating
1 / 5Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Make the room request specific

A useful note for the hotel

Select a room above, then copy an enquiry to use before booking. Nothing is sent from this page.

Preview the enquiry

No room selected. The enquiry will ask about the hotel generally.

A closer look, on your terms

What matters for your stay?

Choose a priority to focus the review. Scores are our AI-assisted evidence assessments out of 10, separate from hotel stars and provider ratings.

11 topics · open any evidence panel for guest quotes, photos and how the score was formed.

Will you actually sleep here?

Sleep and noise

6.5/10

52 reviews about this · analyzed Oct 2026.

Beds are a real strength, but sleep quality is less dependable than the mattress score suggests.

Check before bookingTraffic, BTS, hallway, upstairs, and neighbouring-room noise are documented risks.

Guest evidence & score details

Beds are a real strength, but sleep quality is less dependable than the mattress score suggests. Traffic, BTS, hallway and neighbouring-room noise can intrude, while pillows get mixed reviews. Light sleepers should request a higher-floor, quieter room.

  • Bed comfortguest review evidence
    8.5
  • Soundproofingguest review evidence
    5.5
  • Pillowsguest review evidence
    7.5
Beds and pillows37 reviews
10 disliked24 likedlast mentioned Sept 2026
Noise11 reviews
6 disliked3 likedlast mentioned Aug 2026
Construction and roadworksunder 1%
raised by 3 of 348last Aug 2026

Guests reporting this gave the whole stay 8.13/10 on average.

Soundproofing between roomsunder 1%
raised by 3 of 348last Jun 2026

What guests liked

quiet haven in the heart of everything

The bed was extremely comfortable

What guests complained about

it was under repair

Booking.com · rated 9/10 · August 2026 · Two-Bedroom Kromo King Suite

some road noise you don’t get at the Sheraton or the Sofitel for the same money Disappointed to be honest

How we got to 6.5

Overall sleep prospects are mixed. Bed comfort is strongly supported and some guests report peaceful rooms or good soundproofing, but documented traffic, hallway, upstairs, and neighbour noise can materially disrupt sleep. Blackout performance is unestablished, so the overall score remains moderate rather than high.

Supports the score
  • Beds are repeatedly described as comfortable, with several guests praising mattress quality.
  • Some guests report good soundproofing and peaceful stays, especially in higher-floor rooms.
Pulls the score down
  • Traffic, BTS, hallway, upstairs, and neighbouring-room noise are documented risks.
  • One guest reported that thin walls allowed late-night neighbour noise.
  • Pillow comfort is mixed, including a complaint that pillows were too soft.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

What are the rooms actually like?

Rooms

7.0/10

99 reviews about this · 76 photos available · analyzed Oct 2026.

Rooms are generally spacious, comfortable and offer appealing views, with especially strong feedback for the beds. Bathrooms are the weak spot, with some guests reporting cramped layouts or plumbing issues. It suits travellers who value modern space but can tolerate occasional inconsistencies.

Guest evidence & score details
A contemporary king room with an open wardrobe, sofa, television, and compact dining table.
A lounge with a sofa, two occasional seats, and a view through to the bedroom.
A bright bedroom pairs a king bed with a compact round table, chairs, sofa, and private terrace.
A contemporary bedroom centres on a large bed with a city-facing window and separate lounge area.
A bright bedroom-lounge with a large bed, television and floor-to-ceiling city window.
An open-plan suite view showing the lounge, kitchenette and partially separated bedroom.
Guest room
1 / 6 of 76 we hold
Beds and pillows37 reviews
10 disliked24 likedlast mentioned Sept 2026
Bathrooms34 reviews
17 disliked9 likedlast mentioned Sept 2026
Views27 reviews
4 disliked20 likedlast mentioned Sept 2026
Room size23 reviews
5 disliked16 likedlast mentioned Sept 2026

What guests liked

It was impressively spacious for two people

The bed was extremely comfortable

What guests complained about

It was very cramped and after three nights could not wait to move to another hotel

The pillows are too soft

Booking.com · rated 9/10 · July 2026 · Classic King Room

Is it clean and well kept?

Cleanliness and condition

7.7/10
9.5Agoda · 789 ratings

86 reviews about this · analyzed Oct 2026.

Guests rate this 9.5 (city average 8.9); our evidence assessment is 7.7. These use different methods and samples; the detail below explains our assessment.

The hotel usually feels clean, new and contemporary.

Check before bookingSeveral supplied reviews report sewage, drain, bathroom, lobby, or musty smells.

Guest evidence & score details

The hotel usually feels clean, new and contemporary. However, some guests report unpleasant bathroom or room smells, stained items, slow drainage and leaks. Those sensitive to odours or maintenance details should inspect the room promptly.

  • Cleanlinessguest review evidence
    8.0
  • Room upkeepguest review evidence
    7.0
  • Common areasphotos and reviews
    7.0
  • Feels currentfrom the photos
    8.5
Cleanliness66 reviews
5 disliked60 likedlast mentioned Sept 2026
Smells and damp7%
raised by 23 of 348last Aug 2026

Guests reporting this gave the whole stay 7.59/10 on average.

Plumbing, drainage and hot water3%
raised by 10 of 348last Jun 2026

Guests reporting this gave the whole stay 8.17/10 on average.

Insects and pestsunder 1%
raised by 1 of 348last Dec 2025

What guests liked

The room is extremely clean and awesome housekeeping quality

What guests complained about

There was a very weird smell in the bathroom (smelled like a dirty toilet) and I couldn’t get rid of that smell no matter where I wiped

The rooms stink so badly that at times you can’t even stay in them

How we got to 7.7

7.7/10. Overall condition appears clearly good: cleanliness praise and new, contemporary interiors are well documented. The score is moderated by documented odor, drainage, leakage, stains, and housekeeping inconsistencies. Corpus complaint counts are lower-bound detections, not prevalence estimates; no deterioration trend can be inferred.

Supports the score
  • Supplied reviews commonly describe the hotel and rooms as clean and new.
  • Photographs show contemporary rooms, bathrooms, furnishings, and apparently intact finishes; photographs cannot establish cleanliness or wear reliably.
  • No deterioration trend is established.
Pulls the score down
  • Several supplied reviews report sewage, drain, bathroom, lobby, or musty smells.
  • Supplied reviews include stained bathroom holders and a stained bathmat, slow drainage, leakage, and incomplete housekeeping supplies.
  • The retrieved reviews are not prevalence estimates; corpus counts are lower-bound detections.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Do the staff fix things when they go wrong?

Staff and service

7.0/10
9.3Agoda · 789 ratings

156 reviews about this · 9 photos available · analyzed Oct 2026.

Guests rate this 9.3 (city average 8.7); our evidence assessment is 7.0. These use different methods and samples; the detail below explains our assessment.

Staff are widely seen as friendly and helpful, but solving problems and handling check-in can be uneven. Some guests praise thoughtful flexibility, while others found explanations lacking or staff insufficiently trained. Expect warm service, but follow up clearly when something needs fixing.

Guest evidence & score details
  • Friendlinessguest review evidence
    8.5
  • Responsivenessguest review evidence
    6.5
  • Check-inguest review evidence
    6.0
  • Problem solvingguest review evidence
    5.5
A spacious lounge lobby with skyline-facing windows and varied seating.
A lobby entrance opens onto a bright lounge with city-facing windows.
A spacious lounge overlooks Bangkok through floor-to-ceiling windows.
A styled hotel living room combines sofas, lounge chairs, and a built-in library.
A reception lounge with curved benches sits beneath a dense sculptural ceiling display.
A colorful high-rise lounge with window seating, dining tables, and city views.
Lobby
1 / 6 of 9 we hold
Staff and service147 reviews
9 disliked133 likedlast mentioned Oct 2026
Check-in and check-out20 reviews
7 disliked8 likedlast mentioned Aug 2026
Housekeeping10 reviews
5 disliked5 likedlast mentioned Aug 2026

What guests liked

The staff were friendly and helpful throughout the stay

They have also accomodated our late request for late check-out which was really appreciated

Booking.com · rated 10/10 · January 2026 · Classic King Room

What guests complained about

Staff is not well trained

They didn’t explain anything at check in

Booking.com · rated 10/10 · August 2026 · Classic King Room

Is breakfast worth booking?

Breakfast and dining

7.0/10

118 reviews about this · 18 photos available · analyzed Oct 2026.

Breakfast is good enough to consider booking, with tasty, varied food and late service hours.

Check before bookingBreakfast is explicitly not buffet-style and some guests report limited menu choice.

Guest evidence & score details

Breakfast is good enough to consider booking, with tasty, varied food and late service hours. It is not buffet-style, choices can feel limited, and coffee feedback is mixed; the venue may also be noisy. It is best for guests who prefer a made-to-order meal over a large buffet.

A styled breakfast table with eggs, toast, salad and fruit dishes.
Breakfast
Breakfast106 reviews
20 disliked71 likedlast mentioned Oct 2026
On-site restaurant and bar16 reviews
6 disliked9 likedlast mentioned Oct 2026
Coffee10 reviews
3 disliked5 likedlast mentioned Sept 2026

What guests liked

The hotel staff were kind and the breakfast options were great!

And the breakfast and coffee was exceptionally good !

What guests complained about

breakfast tastes really really bad

Bar and restaurant are located in a very weird area for such a nice hotel and it felt very disorganised from check in

Booking.com · rated 5/10 · May 2026 · Classic Twin Room
How we got to 7.0
Supports the score
  • Breakfast is available with late service hours reported by several guests.
  • Guests describe the food as tasty, generous, varied, or high quality.
  • The dining spaces appear substantial and attractively designed.
Pulls the score down
  • Breakfast is explicitly not buffet-style and some guests report limited menu choice.
  • Coffee feedback is mixed, including a documented complaint that it was not good.
  • One guest described the breakfast venue as noisy.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is the pool as good as the photos?

Pool

8.2/10
9.1Agoda · 789 ratings

73 reviews about this · 7 photos available · analyzed Oct 2026.

The rooftop pool largely lives up to the photos, offering striking skyline views and a relaxing setting.

Check before bookingThe pool appears long and narrow rather than spacious for broad recreational use.

Guest evidence & score details

The rooftop pool largely lives up to the photos, offering striking skyline views and a relaxing setting. It is long and narrow rather than roomy, and guests mention cold water and some access or lighting concerns around the showers. It is ideal for lounging and views, less so for serious swimming.

  • Viewfrom 7 photos
    9.0
  • Cleanlinessguest review evidence
    8.0
  • Spaceguest review evidence
    8.0
  • Matches the photosphotos checked against reviews
    8.5
A rooftop pool lined with red loungers and open to a broad Bangkok skyline.
An elevated pool terrace with a dramatic dusk skyline and a red geometric canopy.
Poolside loungers placed directly along the water beside a muralled terrace.
A rooftop pool lounge combining skyline windows, a red ceiling, and relaxed seating.
A rooftop pool overlooks Bangkok's dense city skyline.
A rooftop infinity pool overlooking Bangkok’s high-rise skyline.
Pool
1 / 6 of 7 we hold
Pool73 reviews
14 disliked56 likedlast mentioned Sept 2026

What guests liked

It’s so new and beautiful inside and the pool is absolutely stunning

Booking.com · rated 8/10 · January 2026 · Premium King - High Floor

What guests complained about

No real complaints if I had any it would be to keep the rooftop pool open later

How we got to 8.2

Overall, this is a strong rooftop pool experience: the pool exists, has broad skyline views, multiple loungers, and mostly positive guest feedback. The score is moderated by the narrow-looking layout, an isolated but serious report about unsafe pool-shower access, and conflicting temperature feedback. The retrieved reviews are not prevalence estimates.

Supports the score
  • Rooftop pool with a clearly visible Bangkok skyline.
  • Guests describe the pool as scenic, relaxing, excellent, and sometimes not very busy.
  • Multiple loungers and in-water chaise seating are visible.
Pulls the score down
  • The pool appears long and narrow rather than spacious for broad recreational use.
  • One guest reported that the pool-area showers were poorly lit, stair-accessed, and unsafe for an elderly family member.
  • One guest found the pool water too cold; shade and operating hours are not fully established.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

How well placed is it, really?

Location and getting around

8.2/10
9.2Agoda · 789 ratings

59 reviews about this · analyzed Oct 2026.

The location is a strong point: malls, restaurants, cafés and public transport are all walkable.

Check before bookingSome guests describe the hotel as between stations and requiring a walk.

Guest evidence & score details

The location is a strong point: malls, restaurants, cafés and public transport are all walkable. The hotel sits between stations rather than directly beside one, and traffic or ride-hailing access can be awkward. It suits shoppers, diners and city explorers who are happy to walk.

  • Walkabilitymeasured from the map
    8.5
  • Sightseeing accessmeasured from the map
    8.5
  • Taxi convenienceguest review evidence
    6.5
  • Neighbourhood quietguest review evidence
    6.5
Walking distance to things39 reviews
2 disliked29 likedlast mentioned Sept 2026
Public transport34 reviews
2 disliked18 likedlast mentioned Oct 2026
Feeling safe9 reviews
1 disliked8 likedlast mentioned May 2026
Taxis and ride-hailing6 reviews
3 disliked2 likedlast mentioned Aug 2026

What guests liked

The location is excellent—just a 5-minute walk to the mall and BTS

it's located very conveniently in between 2 BTS stations with malls in walking distance

What guests complained about

Location is slightly far from BTS/MRT stations

Hotel lobby car/ taxi enterance was a bit tight

Booking.com · rated 9/10 · August 2026 · Two-Bedroom Kromo King Suite
How we got to 8.2

Strong central Sukhumvit location with documented mall, dining and transit access. The score is moderated by the walk to BTS and documented but limited ride-hailing complaints; retrieved reviews are relevance-selected rather than representative.

Supports the score
  • Walkable to EmSphere, EmQuartier, Emporium and nearby dining.
  • Public transport is reachable on foot, though not immediately adjacent.
  • Many cafés, restaurants, convenience stores and pharmacies are nearby.
Pulls the score down
  • Some guests describe the hotel as between stations and requiring a walk.
  • Traffic and ride-hailing access may be inconvenient at times.
  • Nearby nightlife and event venues create a plausible noise risk, but prevalence is not established.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Can you work or take calls from the room?

Wi-Fi

4.0/10

4 reviews about this · analyzed Oct 2026.

Wi-Fi is the clearest practical weakness and should not be trusted for important meetings.

Check before bookingIncluded service was reported at 20 Mbps.

Guest evidence & score details

Wi-Fi is the clearest practical weakness and should not be trusted for important meetings. Guests report resets during calls and unresolved connection problems, despite internet being available. Remote workers should arrange a backup connection.

  • Reliabilityguest review evidence
    4.0
  • Video callsguest review evidence
    4.0
Wi-Fi and internet4 reviews
2 disliked1 likedlast mentioned May 2026
How we got to 4.0

Connectivity is available, but the documented paid-tier limitation and meeting disruptions materially reduce the guest experience. Evidence is based on supplied reviews and facility data; no technical verification was supplied.

Supports the score
  • Internet service is listed as available.
  • A high-speed tier is reported as offered, although its speed is unspecified.
Pulls the score down
  • Included service was reported at 20 Mbps.
  • One supplied review reports repeated resets during meetings and failure to resolve the issue over five days.
  • Two supplied reviews explicitly complain about internet or Wi-Fi.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is the desk usable for a working day?

Working from the room

5.0/10

4 reviews about this · 1 photos available · analyzed Oct 2026.

The room has a table and daylight, but the setup looks more like a small dining area than a proper workstation.

Check before bookingThe workspace appears more like a small dining table than a dedicated desk.

Guest evidence & score details

The room has a table and daylight, but the setup looks more like a small dining area than a proper workstation. Seating, lighting and power access may not support a full working day, and unreliable Wi-Fi makes matters worse. It is fine for occasional laptop use, not dependable remote work.

  • Chairfrom 1 photo
    4.0
  • Natural lightfrom 1 photo
    6.0
A compact kitchenette with a sink, refrigerator, coffee station and storage cabinets.
Desk
Wi-Fi and internet4 reviews
2 disliked1 likedlast mentioned May 2026
How we got to 5.0

A usable table-and-chair setup is visible, but it is not established as a dedicated desk, and chair ergonomics, power access, dimensions, and monitor suitability are unknown. The insufficient-lighting complaint further limits confidence.

Supports the score
  • A visible table-and-chair workspace is present.
  • Large windows provide substantial daylight in the photographed room.
Pulls the score down
  • The workspace appears more like a small dining table than a dedicated desk.
  • A supplied review reports that room lighting is insufficient.
  • Power access, monitor suitability, dimensions, and ergonomic seating are not established.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is there anywhere to train?

Gym

7.0/10
9.1Agoda · 789 ratings

14 reviews about this · 1 photos available · analyzed Oct 2026.

Guests rate this 9.1 (city average 8.5); our evidence assessment is 7.0. These use different methods and samples; the detail below explains our assessment.

The gym is modern and usable, with cardio and strength equipment and city views.

Check before bookingSome supplied reviews describe the gym as small, with limited or lesser equipment.

Guest evidence & score details

The gym is modern and usable, with cardio and strength equipment and city views. Some guests find it surprisingly spacious, while others describe it as small with limited equipment. It should satisfy basic workouts but may disappoint serious lifters.

A bright glass-walled fitness room with cardio and strength equipment above the city.
Gym
Gym14 reviews
3 disliked10 likedlast mentioned Oct 2026

What guests liked

The gym was surprisingly spacious and well-equipped

What guests complained about

Gym small and equipment very limited

How we got to 7.0

Score 7/10. The gym clearly exists and the supplied photograph shows a substantial range of cardio and strength equipment, while supplied reviews include praise for modern, spacious, and well-equipped facilities. The score is held below the top range because other supplied reviews explicitly describe it as small or equipment-limited; retrieved reviews are relevance-selected rather than representative.

Supports the score
  • Gym is documented as existing and appears equipped with cardio and strength-training equipment.
  • A supplied photograph shows large windows with a city outlook.
  • Reviews describe modern machines and, in some cases, a spacious or well-equipped gym.
Pulls the score down
  • Some supplied reviews describe the gym as small, with limited or lesser equipment.
  • Equipment counts, operating hours, condition, and cleanliness are not established.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is it worth the money?

Price and value

6.5/10
8.9Agoda · 789 ratings

15 reviews about this · analyzed Oct 2026.

Guests rate this 8.9 (city average 8.4); our evidence assessment is 6.5. These use different methods and samples; the detail below explains our assessment.

Value is mixed: the stylish rooms, location and rooftop pool can justify the price, but service inconsistencies, noise, bathroom issues and weak Wi-Fi reduce the payoff. It is worth more to leisure travellers who will use the facilities than to business guests needing dependable work conditions.

Guest evidence & score details
Value for money15 reviews
6 disliked6 likedlast mentioned Aug 2026

What guests liked

Worth every bit for the exceptional experience

What guests complained about

The room was not only expensive

Patterns in the reviews we analyzed

What to check before you commit

Patterns from 348 analyzed reviews. Use them to ask better questions: review counts are not a prediction of your stay, and text interpretation can miss nuance.

Smells and damp

Higher concern

15 of 348 reviews contain a complaint about this.

See the pattern & what to do

15 of 19 classified opinions about this were negative — 79% of these opinions. 15 of those are from the last 730 days. 23 of 348 reviews mention it at all.

The rooms stink so badly that at times you can’t even stay in them

Awful smell of sewage throughout the hotel and room

Booking.com · rated 5/10 · May 2026 · Classic Twin Room

bad smell from the bathroom and water drainage blocked in the shower room

Noise

Moderate concern

6 of 348 reviews contain a complaint about this.

See the pattern & what to do

6 of 9 classified opinions about this were negative — 67% of these opinions. 6 of those are from the last 730 days. 11 of 348 reviews mention it at all.

What you can do about it
  • Request a high-floor room.
  • Ask for a room facing away from the main road, BTS, and train tracks.
  • Request a room away from elevators and corridors.
  • If sensitive to noise, specifically ask whether a quieter rear-facing room is available.

Plumbing, drainage and hot water

Moderate concern

6 of 348 reviews contain a complaint about this.

See the pattern & what to do

6 of 8 classified opinions about this were negative — 75% of these opinions. 6 of those are from the last 730 days. 10 of 348 reviews mention it at all.

The shower drainage was very very slow

Booking.com · rated 7/10 · January 2026 · Classic King Room

the shower was cold and did not turn warm

Booking.com · rated 9/10 · February 2026 · Classic Twin Room

bad smell from the bathroom and water drainage blocked in the shower room

Construction and roadworks

Moderate concern

3 of 348 reviews contain a complaint about this.

See the pattern & what to do

3 of 3 classified opinions about this were negative — 100% of these opinions. 3 of those are from the last 730 days. 3 of 348 reviews mention it at all.

Recent evidence indicates some repair or construction-related disruption, including a reported entrance under repair and corpus-detected construction/roadworks complaints. The evidence does not establish an active hotel-wide renovation schedule.

it was under repair

Booking.com · rated 9/10 · August 2026 · Two-Bedroom Kromo King Suite

Reasons guests were glad they booked

The bright spots in guest feedback

Breakfast

71 reviewers praised it, 20 complained · 78% of opinions positive

Read a guest’s words

The hotel staff were kind and the breakfast options were great!

Pool

56 reviewers praised it, 14 complained · 80% of opinions positive

Read a guest’s words

It’s so new and beautiful inside and the pool is absolutely stunning

Booking.com · rated 8/10 · January 2026 · Premium King - High Floor

Get a feel for the neighbourhood

The world outside the lobby

33 mapped places sit within a five-minute walk. Distances are straight-line, converted to walking time at 80 m per minute with a 25% detour allowance.

Landmarks and transport

  • EmSphere0.211 km
  • Benchasiri Park0.434 km
  • EmQuartier0.534 km
  • Emporium0.573 km
  • Asok BTS Station8 min walk
  • Asok10 min walk
  • Silom3.46 km
  • Siam3.62 km

We have no confirmed BTS or MRT station in this map sample. Check the public-transport places below and verify the route to your destinations; other rail lines may serve the area.

Explore food, transport and everyday essentials nearby

Eating and drinking

Bars5 mapped · 4 within 5 min
Restaurants5 mapped · 3 within 5 min

Cafés and workspaces

Cafés5 mapped · 3 within 5 min
Coworking5 mapped · 2 within 5 min

Everyday essentials

Convenience5 mapped · 3 within 5 min
Laundry5 mapped · 3 within 5 min
Pharmacies5 mapped · 3 within 5 min
Shopping5 mapped · 1 within 5 min
Groceries5 mapped · 4 within 5 min

Getting around

Public transport5 mapped · 4 within 5 min

Exercise

Yoga studios5 mapped · 2 within 5 min
Gyms5 mapped · 1 within 5 min
Bouldering & climbing1 mapped

Green space

Parks5 mapped

Worth knowing about

Large event venues1 mapped · 1 within 5 min
Late-night venues5 mapped · 4 within 5 min

Within 500 m: UOB LIVE (3 min), DRAKE KTV KARAOKE (4 min), Lounge BARON (4 min), Kiraku Snack Bar 1 Fl. & Club Gems Karaoke 2 Fl. (4 min). Late-night venues this close are worth knowing about if you are a light sleeper.

Turn the findings into a better stay

Confirm these details before booking

Reviews and photos describe other people’s stays. The terms and room assigned to your reservation matter just as much.

For your reservation

  • Exact room category, bed arrangement and maximum occupancy; requests such as a high floor may not be guaranteed.
  • Total price for your dates, including taxes, service fees, breakfast and any deposit.
  • Cancellation deadline, payment timing and whether the rate is refundable.
  • Current opening hours, closures or extra charges for the facilities you need.

Questions raised by this hotel’s evidence

  • Which room locations are quietest, and can a quiet room be guaranteed?
  • Is the in-room Wi-Fi currently reliable for video calls, and is a recent speed test available?
  • Is the pool heated, and what are its opening hours?
  • Is the wardrobe open in every room of this type, and is there additional closed storage?

Observations for specific dates, not a quote

What it costs

These are historical observations, not live availability. Room types, occupancy, taxes and cancellation rules may differ between samples. Check the final total with the provider.

USD 219–465per night on sampled dates · historical observations

See sample dates and recorded rates
USD 2982026-10-15 → 2026-10-17booking.com
USD 2192026-11-30 → 2026-12-02booking.com
USD 4652026-12-30 → 2027-01-01booking.com

Good value when: Likely better on lower-priced dates, especially for guests prioritising location, design, breakfast, and a new property.

Poor value when: Likely weaker on high-priced dates or for guests prioritising larger rooms, stronger facilities, or included high-speed internet.

Short answers

Common questions about Kromo Bangkok, Curio Collection By Hilton

Is Kromo Bangkok, Curio Collection By Hilton noisy?

11 of 348 reviews mention noise. Of the 11 reviewers mentioning it, 6 described a problem and 3 described it positively. These are counts of the collected reviews, not all guests. Separately, 3 reviews mention construction or roadworks nearby, 3 of them in the last two years, most recently 2026-08-12.

Jump to the detail

Is Kromo Bangkok, Curio Collection By Hilton in a good location?

33 mapped places sit within a five-minute walk. No BTS or MRT station was identified in the mapped data. Check other rail services and practical routes before booking. 29 reviewers praise how much is walkable from the door.

Jump to the detail

Is breakfast at Kromo Bangkok, Curio Collection By Hilton worth it?

106 reviews mention breakfast. 71 described it positively and 20 described a problem.

Jump to the detail

Is the pool at Kromo Bangkok, Curio Collection By Hilton any good?

It scores 8.2/10 here. 73 reviews mention the pool, 14 of them as a complaint. Overall, this is a strong rooftop pool experience: the pool exists, has broad skyline views, multiple loungers, and mostly positive guest feedback. The score is moderated by the narrow-looking layout, an isolated but serious report about unsafe pool-shower access, and conflicting temperature feedback. The retrieved reviews are not prevalence estimates.

Jump to the detail

How much does Kromo Bangkok, Curio Collection By Hilton cost per night?

Rates we observed for the listed sample dates ran USD 219 to USD 465 a night, with a midpoint around USD 298. Prices move with dates and room type.

Jump to the detail

Who should not book Kromo Bangkok, Curio Collection By Hilton?

Business travelers needing dependable video calls or sustained desk work.; Light sleepers unwilling to request a quieter room location.; Travelers highly sensitive to odors, plumbing defects, or inconsistent housekeeping.; Guests expecting a large gym, buffet breakfast, or secluded pool..

Jump to the detail

Compare what matters to your stay

Other hotels and focused shortlists

These comparisons use hotels in our analyzed collection. Follow a hotel’s review to check its trade-offs and source coverage.

Compare the Bangkok hotels we have analyzed →

Capella Bangkok

Sleep and noise scores 8.5/10 in our analysis, compared with 6.5/10 here.

Sleep and noise: 8.5/10 · 67 review mentions; reviews can overlap

Trade-off: Travelers needing dependable BTS or MRT access to central Bangkok.

Read the supporting evidence →

Next step

Not sure this is the right one?

LodgeLens ranks properties against what you personally need — quiet, a real desk, a pool worth using, a specific budget — instead of a single average score. Tell us what matters and we will send a shortlist for your dates.

Build my shortlist
A more considered check-inEditorial illustration

Ready to book this one?

Check dates on Booking.com

We may earn a commission if you book through these links.

What supports this review

Read with these limitations

348 reviews analyzed across 8 languages. Latest guest review: October 2026. 346 reviews from the last 12 months. Analysis: October 2026. How our analysis works

Sample dates: Sept 2025–Oct 2026. Average stay rating 9.1/10, normalized across sources. The latest 12 months average -0.0 points versus the full sample; changing guests and sources can affect this.

  • No written Google reviews were collected.
  • Some review sources are missing or need refreshing.
Review sources, sample sizes and collection dates
Booking.com122 reviews collectedSource collected · October 2026
Google0 reviews collectedReview evidence unavailable · October 2026
Agoda226 reviews collectedSource collected · October 2026

Our sample is not every review or every stay. Missing evidence does not establish that a facility is absent or a problem is resolved.

How this page was made

We hold 348 reviews for this property and analyzed 348 reviews across 8 languages. Text matching and AI interpretation can miss nuance, sarcasm or translations. Repeated experiences, larger samples and independent sources are more useful than a single vivid quote.

Quotes, however, are only ever drawn from the 243 English reviews. Machine-translating a guest’s sentence would change their original wording.

We count mentions using text patterns. Complaints can come from a reviewer’s “disliked” field or negative wording in their review. These counts describe the reviews we hold, not the proportion of all guests who experienced an issue. “Recent” means the last 730 days.

Scores, section explanations and photo descriptions come from a model reading the source material using AI, last run 1 October 2026. Published photos may be old, staged or incomplete; AI cannot measure a room or verify a facility is currently open. Nearby places are mapped within 1500 m; walking times are estimates, not checked routes. Prices are observations for sample dates and will move.

We link to a review or its source page when an address is available. Source, rating, and month accompany quotes to help you locate them. Some links open a collection of reviews rather than the individual quote.