Lisbon / The stay, beyond the listing
Av. Eng. Arantes e Oliveira, 9
The LodgeLens take
Check the pool findings before booking
A practical, transit-oriented hotel with spacious rooms, helpful staff, reliable Wi-Fi and a real gym, but with meaningful uncertainty around room condition, maintenance, sleep quality and breakfast consistency.
Worth checking: 11 of the 564 reviews in our sample contain a complaint about smells and damp. See the evidence
Published property photos · may not show current condition
Seen from USD 107 a night on sample dates
Strongest: Wi-Fi 8.0, Location and getting around 7.5, Price and value 7.2
Weakest: Pool 0.0, Cleanliness and condition 5.0, Breakfast and dining 5.0
If it sounds right
We observed USD 107–212 a night on sample dates. Live prices move with the calendar.
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Compare the same room, dates and guest count. Check taxes, breakfast and cancellation terms before paying.
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Compare the room labels attached to guest reviews. Samples vary; a higher stay rating alone does not prove a better room. Check the exact bed, layout and inclusions before paying.
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No room-specific strengths established.
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No room-specific strengths established.
Confirm current condition, exact layout and inclusions.
No room-specific strengths established.
Confirm current condition, exact layout and inclusions.
No room-specific strengths established.
Confirm current condition, exact layout and inclusions.
No room-specific strengths established.
Confirm current condition, exact layout and inclusions.
No room-specific strengths established.
Confirm current condition, exact layout and inclusions.
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A closer look, on your terms
Choose a priority to focus the review. Scores are our AI-assisted evidence assessments out of 10, separate from hotel stars and provider ratings.
11 topics · open any evidence panel for guest quotes, photos and how the score was formed.
Will you actually sleep here?
81 reviews about this · analyzed Oct 2026.
Sleep is a gamble: some rooms are quiet and the beds are comfortable, but traffic, neighbors, metro noise, doors and noisy air-conditioning can interfere.
Check before bookingNoise complaints include street traffic, neighboring guests, metro noise, doors, ventilation and air-conditioning.
Sleep is a gamble: some rooms are quiet and the beds are comfortable, but traffic, neighbors, metro noise, doors and noisy air-conditioning can interfere. Blackout is also inconsistent. Light sleepers should request a quiet, higher-floor room.
Those who complained rated the whole stay 4.33/10 on average.
Those who complained rated the whole stay 5.33/10 on average.
quiet at night (on the 16th floor anyway)
comfortable bed
The air conditioning was extremely noisy
in need of renovations
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
What are the rooms actually like?
148 reviews about this · 27 photos available · analyzed Oct 2026.
The rooms are generally spacious, with comfortable beds and some appealing views, but quality varies. Guests also describe small, shabby rooms and bathrooms that need attention. It suits travelers who value space and location more than polished interiors.
Very spacious room for the whole family
comfortable bed
Our room was small and a bit shabby
Beds were so uncomfortable
Is it clean and well kept?
127 reviews about this · analyzed Oct 2026.
Guests rate this 8.5 (city average 8.5); our evidence assessment is 5.0. These use different methods and samples; the detail below explains our assessment.
Cleanliness is inconsistent, and the hotel often feels dated and poorly maintained.
Check before bookingRecent reviews document dirty rooms, odors, incomplete cleaning, dust, and a bedbug complaint.
Cleanliness is inconsistent, and the hotel often feels dated and poorly maintained. Guests mention clean rooms and good housekeeping, but also dust, odors, incomplete cleaning, worn fixtures and a bedbug complaint. Choose it only if an older, less polished room will not bother you.
Those who complained rated the whole stay 5.89/10 on average.
Those who complained rated the whole stay 6.35/10 on average.
Guests reporting this gave the whole stay 8.67/10 on average.
Super clean
the rooms are really dirty
it had the same old and neglected feeling: peeling wallpaper
Overall condition is ordinary to below clearly good: cleanliness receives substantial praise, but recent complaints document room-cleaning failures, odors, pests, and maintenance defects. Wear-and-maintenance complaints have a lower complainers' average rating than the corpus average, indicating that these problems can materially affect stays. Evidence does not establish a deterioration trend.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Do the staff fix things when they go wrong?
200 reviews about this · 2 photos available · analyzed Oct 2026.
Guests rate this 8.8 (city average 8.3); our evidence assessment is 6.8. These use different methods and samples; the detail below explains our assessment.
Staff are usually helpful and friendly, but service can be uneven when problems arise. Guests praise the team’s English, early check-in help and general assistance, while some report rudeness or poor handling of issues. It is a better fit for flexible travelers than anyone expecting consistently polished service.
Staffs are all very helpful and very good English speaking
I had arrived on an early flight and they let me check in early because the twin room was available
The staff was very rude after that
When checking-in at 23:00 hours staff were scuffed dressed and unfriendly - we are sorry we interrupted their work shift
Is breakfast worth booking?
251 reviews about this · 15 photos available · analyzed Oct 2026.
Breakfast is a mixed choice: some guests enjoy the buffet’s freshness and selection, while others find it limited, crowded, poorly organized or unappealing.
Check before bookingSupplied reviews report limited variety, poor coffee, cold or unappealing food, disorganisation, and crowding.
Breakfast is a mixed choice: some guests enjoy the buffet’s freshness and selection, while others find it limited, crowded, poorly organized or unappealing. Coffee also receives conflicting feedback. Book it if convenience matters more than a reliably strong breakfast.
The buffet breakfast was great for our group before we got back on the road
The breakfast was also not great as it was a very limited selection
dirty coffee machines
Overall breakfast and dining are serviceable but inconsistent: documented facilities and some positive breakfast experiences are offset by supplied complaints about quality, variety, coffee, queues, and organisation. Pricing and inclusion remain unknown.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is the pool as good as the photos?
2 reviews about this · analyzed Oct 2026.
There is no swimming pool, so the pool photos do not represent this hotel.
Check before bookingThe supplied evidence indicates that the hotel does not have a swimming pool.
There is no swimming pool, so the pool photos do not represent this hotel. Travelers specifically seeking pool time should choose another property.
Have no swimming pool
Scored 0 because two supplied reviews explicitly say there is no swimming pool, and the listed facilities do not include one. The corpus statistics also detect two pool-related complaints, but they are not treated as prevalence estimates.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
How well placed is it, really?
150 reviews about this · analyzed Oct 2026.
The location is strong for public transport, with the Olaias metro station essentially next door and useful everyday amenities nearby.
Check before bookingSeveral reviews describe the hotel as outside the centre or inconvenient for walking to tourist areas.
The location is strong for public transport, with the Olaias metro station essentially next door and useful everyday amenities nearby. It is outside the main tourist core, so many sights are not especially convenient on foot. It works well for guests happy to use the metro rather than stay in the historic center.
The hotel is a few minutes' walk from the train station that connects to other parts of the city
The location was great with easy access to the metro which was a 1 minute walk from the hotel so very convenient to get around Lisbon and explore the sites
Quite a distance from tourist hotspot if walking
instead of just giving Uber credits or something
Good transport connectivity and everyday amenities support a strong overall location score, but the hotel is not especially walkable to central tourist areas. This is an editorial assessment, not a citywide ranking.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Can you work or take calls from the room?
3 reviews about this · analyzed Oct 2026.
Wi-Fi is one of the more dependable features, with guests describing it as good or excellent.
Check before bookingNo measured speeds or specific video-call test results were supplied.
Wi-Fi is one of the more dependable features, with guests describing it as good or excellent. There are no supplied speed or video-call tests, but it should suit ordinary work and calls.
Scored 8/10 overall, driven by documented Wi-Fi availability and positive reliability reports. The score is limited by the absence of measured speeds and explicit video-call evidence.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is the desk usable for a working day?
7 reviews about this · 7 photos available · analyzed Oct 2026.
The room has a usable-looking desk and chair, but it is not ideal for a full working day.
Check before bookingSupplied reviews report insufficient or absent desk-area sockets.
The room has a usable-looking desk and chair, but it is not ideal for a full working day. Guests mention too few or missing sockets, while lighting varies from dark to overly bright in the morning. Bring a charger extension and choose it for short work sessions rather than a dedicated work stay.
It was spacious and the set up was great if you needed to use laptop for work
The workspace exists and appears laptop-usable, but desk-area power access is materially uncertain and corpus statistics classify three of four detected workspace mentions as complaints. Natural-light experiences also vary.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is there anywhere to train?
8 reviews about this · 1 photos available · analyzed Oct 2026.
The gym is a decent convenience, with cardio equipment, dumbbells, benches and cable stations, and it is reported as open around the clock.
Check before bookingDumbbells reportedly stop at 12 kg.
The gym is a decent convenience, with cardio equipment, dumbbells, benches and cable stations, and it is reported as open around the clock. It is less suitable for heavy strength training because the dumbbells are limited and the cable setup is not especially varied. Good for maintaining a routine, not serious gym sessions.
Gym was decent
Could’ve had more pulley options on the cable machine to diversify the workout options
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is it worth the money?
23 reviews about this · analyzed Oct 2026.
The hotel can offer good value when the rate is right, especially with its transport access and broad facilities. That value is weakened by dated rooms, inconsistent upkeep and occasional service problems. It suits budget-conscious travelers who prioritize convenience over a true four-star feel.
Good value for money
I expected a 4-star hotel and honestly felt like I was staying in a cheap hostel
Patterns in the reviews we analyzed
Patterns from 564 analyzed reviews. Use them to ask better questions: review counts are not a prediction of your stay, and text interpretation can miss nuance.
11 of 564 reviews contain a complaint about this.
11 of 13 classified opinions about this were negative — 85% of these opinions. 9 of those are from the last 730 days. 14 of 564 reviews mention it at all.
old carpet and a musty smell
on top of this the smell in this hotel was horrible
The lobby smell is not good (smoking) and the room furniture and linen is also old
11 of 564 reviews contain a complaint about this.
11 of 26 classified opinions about this were negative — 42% of these opinions. 10 of those are from the last 730 days. 28 of 564 reviews mention it at all.
The air conditioning was extremely noisy
The breakfast area was noisy and disorganised
The shower handle had this awful noise
3 of 564 reviews contain a complaint about this.
3 of 3 classified opinions about this were negative — 100% of these opinions. 3 of those are from the last 730 days. 3 of 564 reviews mention it at all.
in need of renovations
3 of 564 reviews contain a complaint about this.
3 of 3 classified opinions about this were negative — 100% of these opinions. 3 of those are from the last 730 days. 3 of 564 reviews mention it at all.
The air conditioning was extremely noisy
the room was still hot and the air conditioning was only making noise
3 of 564 reviews contain a complaint about this.
3 of 4 classified opinions about this were negative — 75% of these opinions. 3 of those are from the last 730 days. 4 of 564 reviews mention it at all.
not just subtract it - tiny leaks matter
Reasons guests were glad they booked
161 reviewers praised it, 31 complained · 84% of opinions positive
Staffs are all very helpful and very good English speaking
113 reviewers praised it, 17 complained · 87% of opinions positive
The location was great with easy access to the metro which was a 1 minute walk from the hotel so very convenient to get around Lisbon and explore the sites
84 reviewers praised it, 18 complained · 82% of opinions positive
Super clean
48 reviewers praised it, 5 complained · 91% of opinions positive
We were on the 18th floor so had a magnificent view of the river and bridges
21 reviewers praised it, 4 complained · 84% of opinions positive
Very spacious room for the whole family
Get a feel for the neighbourhood
18 mapped places sit within a five-minute walk. Distances are straight-line, converted to walking time at 80 m per minute with a 25% detour allowance.
We have no confirmed rail or metro station in this map sample. Check the public-transport places below and verify the route to your destinations.
Turn the findings into a better stay
Reviews and photos describe other people’s stays. The terms and room assigned to your reservation matter just as much.
Observations for specific dates, not a quote
These are historical observations, not live availability. Room types, occupancy, taxes and cancellation rules may differ between samples. Check the final total with the provider.
USD 107–212per night on sampled dates · historical observations
Good value when: Likely strongest on lower-priced dates and for short stays where location, room size, transport access, and included facilities matter.
Poor value when: Less convincing at higher rates, especially when breakfast quality, dated rooms, parking charges, or maintenance problems matter.
Short answers
28 of 564 reviews mention noise. Of the 28 reviewers mentioning it, 11 described a problem and 15 described it positively. These are counts of the collected reviews, not all guests. Separately, 3 reviews mention construction or roadworks nearby, 3 of them in the last two years, most recently 2026-09-02.
Jump to the detail18 mapped places sit within a five-minute walk. No rail or metro station was identified in the mapped data. Check public transport and practical routes before booking. 13 reviewers praise how much is walkable from the door.
Jump to the detail237 reviews mention breakfast. 146 described it positively and 85 described a problem.
Jump to the detailIt scores 0.0/10 here. 2 reviews mention the pool, 2 of them as a complaint. Scored 0 because two supplied reviews explicitly say there is no swimming pool, and the listed facilities do not include one. The corpus statistics also detect two pool-related complaints, but they are not treated as prevalence estimates.
Jump to the detailRates we observed for the listed sample dates ran USD 107 to USD 212 a night, with a midpoint around USD 134. Prices move with dates and room type.
Jump to the detailTravelers requiring consistently modern, polished rooms; Light sleepers sensitive to transit or mechanical noise; Guests for whom a swimming pool is essential; Travelers expecting high-quality or calm breakfast service.
Jump to the detailWorking while you stay
Reviewed coworking spaces and work-friendly cafés within 3 km in a straight line. Check the actual journey, opening hours and any day-pass or laptop rules before you go.
Coworking space · 1.8 km away · LodgeLens rating 7.5/10
LACS Anjos looks worth a trial day for a solo remote worker who values a central location, rooftop breaks and opportunities to meet people across creative and business fields.
Read the review →Coworking space · 2.4 km away · LodgeLens rating 7.2/10
A sensible shortlist option for independent workers who appreciate a personable, dog-inclusive atmosphere, but not an unconditional month-long recommendation.
Read the review →Coworking space · 2.4 km away · LodgeLens rating 5.4/10
Matinha is worth testing if you want an occasional shared desk, public parking or a dedicated place with weekend access.
Read the review →Same neighbourhood, different stay
Hotels we have analysed within about 1.5 km in a straight line. Compare the trade-offs before you choose.
450 m away · strongest: location and getting around 7.6/10
A value-oriented, transit-friendly hotel with well-regarded staff and breakfast, but meaningful compromises in room size, sound insulation, dated condition, and facility availability.
Read the review →850 m away · strongest: location and getting around 8.0/10
A convenient, transport-focused hotel with generally comfortable rooms, helpful staff and a varied breakfast, but meaningful risks from noise, inconsistent bathrooms and uneven maintenance.
Read the review →1.4 km away · strongest: location and getting around 8.0/10
A well-located, generally clean hotel with helpful staff, attractive room design and a decent breakfast.
Read the review →Compare what matters to your stay
These comparisons use hotels in our analyzed collection. Follow a hotel’s review to check its trade-offs and source coverage.
Pool scores 8.2/10 in our analysis, compared with 0.0/10 here.
Pool: 8.2/10 · 18 reviews about this
Trade-off: Serious gym users
Read the supporting evidence →Pool scores 8.2/10 in our analysis, compared with 0.0/10 here.
Pool: 8.2/10 · 100 reviews about this
Trade-off: Light sleepers who need dependable sound insulation
Read the supporting evidence →Pool scores 8.0/10 in our analysis, compared with 0.0/10 here.
Pool: 8.0/10 · 131 reviews about this
Trade-off: Light sleepers sensitive to transmitted noise.
Read the supporting evidence →Next step
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What supports this review
564 reviews analyzed across 8 languages. Latest guest review: October 2026. 535 reviews from the last 12 months. Analysis: October 2026. How our analysis works
Sample dates: Jul 2022–Oct 2026. Average stay rating 8.3/10, normalized across sources. The latest 12 months average +0.0 points versus the full sample; changing guests and sources can affect this.
Our sample is not every review or every stay. Missing evidence does not establish that a facility is absent or a problem is resolved.