Da Nang / The stay, beyond the listing

Sanouva Da Nang Hotel - Daily Afternoon Tea Inclusive

68 Phan Chau Trinh, Hai Chau

The LodgeLens take

Check the gym findings before booking

A generally appealing, central hotel with attractive rooms, friendly service and a well-regarded breakfast, but with meaningful variability in noise, maintenance, bathrooms, connectivity and recreational facilities. Current construction is an important booking risk.

Worth checking: 12 of the 452 reviews in our sample contain a complaint about construction and roadworks. See the evidence

Published property photos · may not show current condition

Published photos, not an inspection. Confirm the exact room and current facilities.

1 / 50
Use the arrow keys to browse

See live prices and availability

Useful findings, with limits Guest feedback here comes from Booking.com only.See coverage & dates ↗

Who it may suit

  • Travellers prioritising a central, walkable urban base
  • Guests who value attractive rooms, breakfast and personable service
  • Short leisure stays where a rooftop pool is a bonus rather than the main purpose

Strongest: Location and getting around 8.0, Price and value 8.0, Breakfast and dining 7.8

Think twice if

  • Light sleepers or guests highly sensitive to construction and neighbour noise
  • Travellers requiring consistently modern, trouble-free bathrooms and room condition
  • Serious gym users, lap swimmers or guests needing dependable video-call connectivity
  • Guests seeking a beachside location or rail-transit convenience

Weakest: Gym 4.0, Sleep and noise 5.0, Pool 5.0

If it sounds right

Check your dates

We may earn a commission if you book through these links. Commission does not affect our analysis or scores.

Compare the same room, dates and guest count. Check taxes, breakfast and cancellation terms before paying.

Choose the room, not just the hotel

A little care here can change your stay.

Compare the room labels attached to guest reviews. Samples vary; a higher stay rating alone does not prove a better room. Check the exact bed, layout and inclusions before paying.

Most reviewed room189 reviews

Deluxe Double Room

8.9 /10Average stay rating
8 / 189Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option91 reviews

Deluxe Twin Room

8.8 /10Average stay rating
4 / 91Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option47 reviews

Deluxe Triple Room

8.6 /10Average stay rating
4 / 47Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option46 reviews

Premium Deluxe Double Room with City View

8.2 /10Average stay rating
3 / 46Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option33 reviews

Sanouva Executive Room

8.6 /10Average stay rating
0 / 33Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option29 reviews

Signature Suite Room

8.4 /10Average stay rating
2 / 29Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample12 reviews

Large Double or Twin Room

8.9 /10Average stay rating
1 / 12Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample5 reviews

Deluxe Room With Spa Offer (Free Mini-bar Per Stay)

7.6 /10Average stay rating
0 / 5Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Make the room request specific

A useful note for the hotel

Select a room above, then copy an enquiry to use before booking. Nothing is sent from this page.

Preview the enquiry

No room selected. The enquiry will ask about the hotel generally.

A closer look, on your terms

What matters for your stay?

Choose a priority to focus the review. Scores are our AI-assisted evidence assessments out of 10, separate from hotel stars and provider ratings.

11 topics · open any evidence panel for guest quotes, photos and how the score was formed.

Will you actually sleep here?

Sleep and noise

5.0/10

79 reviews about this · analyzed Oct 2026.

Sleep is a mixed bag: beds are often comfortable, but noise can be a real problem.

Check before bookingConstruction and roadwork noise are documented in recent reviews.

Guest evidence & score details

Sleep is a mixed bag: beds are often comfortable, but noise can be a real problem. Guests report quiet rooms as well as construction, traffic, hallway, neighbour and air-conditioning noise, with soundproofing a weak point. Light sleepers should request a quiet room away from the road.

  • Bed comfortguest review evidence
    7.0
  • Soundproofingguest review evidence
    4.0
  • Pillowsguest review evidence
    5.0
Beds and pillows51 reviews
14 disliked36 likedlast mentioned Aug 2026
Noise23 reviews
11 disliked12 likedlast mentioned Aug 2026
Construction and roadworks3%
raised by 14 of 452last Aug 2026

Guests reporting this gave the whole stay 7.83/10 on average.

Street and traffic noiseunder 1%
raised by 2 of 452last Dec 2025

What guests liked

It was very quiet hotel and in a very good position so was easy to get around

Booking.com · rated 9/10 · January 2025 · Signature Suite Room

Extremely comfortable bed and pillows so we had good night sleep

Booking.com · rated 9/10 · January 2025 · Signature Suite Room

What guests complained about

The air-conditioning was very noisy and at times smelly

Booking.com · rated 7/10 · April 2026 · Deluxe Twin Room

Regretful that the road construction outside makes it inconvenient to walk along the street

Booking.com · rated 9/10 · June 2026 · Premium Deluxe Double Room with City View
How we got to 5.0
Supports the score
  • Several supplied reviews describe quiet rooms and comfortable beds.
  • Rooms show substantial curtains and multiple bed configurations.
Pulls the score down
  • Construction and roadwork noise are documented in recent reviews.
  • Some reviews report weak soundproofing, hallway or neighbour noise, and uncomfortable beds or pillows.
  • Blackout effectiveness is not established.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

What are the rooms actually like?

Rooms

7.0/10

124 reviews about this · 50 photos available · analyzed Oct 2026.

The rooms are generally spacious, clean and comfortable, with good beds and occasional appealing views. Bathrooms draw recurring criticism, and some rooms feel cramped or dated despite the stronger overall impression. It suits travellers who value space but can overlook inconsistent upkeep.

Guest evidence & score details
Beds and pillows51 reviews
14 disliked36 likedlast mentioned Aug 2026
Room size47 reviews
2 disliked44 likedlast mentioned Aug 2026
Bathrooms38 reviews
24 disliked14 likedlast mentioned Sept 2026
Views25 reviews
2 disliked23 likedlast mentioned Aug 2026

What guests liked

The room was spacious clean and very well appointed

Booking.com · rated 10/10 · February 2026 · Signature Suite Room

Extremely comfortable bed and pillows so we had good night sleep

Booking.com · rated 9/10 · January 2025 · Signature Suite Room

What guests complained about

The room was cramped and poorly maintained

Booking.com · rated 4/10 · September 2025 · Deluxe Triple Room

The beds were too soft for my taste

Booking.com · rated 8/10 · January 2026 · Deluxe Triple Room

Is it clean and well kept?

Cleanliness and condition

6.0/10

91 reviews about this · analyzed Oct 2026.

Cleanliness is usually a strength, but the hotel does not feel consistently fresh or well maintained.

Check before bookingDocumented complaints include bathroom cleanliness, odors, drainage, water pooling, worn furnishings and dated areas.

Guest evidence & score details

Cleanliness is usually a strength, but the hotel does not feel consistently fresh or well maintained. Guests report dated furnishings, bathroom drainage issues, odours, damp and occasional cleanliness problems. Expect a tidy stay rather than uniformly modern rooms.

  • Cleanlinessguest review evidence
    8.0
  • Room upkeepguest review evidence
    6.0
  • Common areasphotos and reviews
    6.0
  • Feels currentfrom the photos
    5.0
Cleanliness77 reviews
4 disliked73 likedlast mentioned Sept 2026
Wear and maintenance2%
raised by 9 of 452last Jul 2026

Guests reporting this gave the whole stay 6.88/10 on average.

Plumbing, drainage and hot water2%
raised by 9 of 452last Apr 2026

Guests reporting this gave the whole stay 7.44/10 on average.

Smells and damp1%
raised by 6 of 452last Apr 2026

Those who complained rated the whole stay 5.33/10 on average.

What guests liked

room was immaculately clean

Booking.com · rated 10/10 · February 2026 · Signature Suite Room

What guests complained about

It wasn’t very clean and there were too many plants around the pool which made walking around the pool hard

Booking.com · rated 7/10 · April 2026 · Deluxe Twin Room

Room was quite dated couch had rips and stains

Booking.com · rated 6/10 · October 2025 · Signature Suite Room
How we got to 6.0

6/10. Overall condition is usable and often praised for cleanliness, but the condition picture is mixed. Recent stored-corpus alerts include cleanliness, wear, odor and plumbing complaints within 180 days of the supplied retrieval date. These complaints are documented and material, but their detected counts are lower bounds and do not establish prevalence.

Supports the score
  • Cleanliness is strongly praised in the supplied reviews.
  • Rooms are generally presented as clean and orderly, though promotional images cannot establish lived cleanliness.
  • Some supplied reviews describe the hotel as well maintained.
Pulls the score down
  • Documented complaints include bathroom cleanliness, odors, drainage, water pooling, worn furnishings and dated areas.
  • The evidence does not establish cleanliness or condition across every room type or current physical state.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Do the staff fix things when they go wrong?

Staff and service

7.5/10

238 reviews about this · 16 photos available · analyzed Oct 2026.

Staff are one of the hotel’s stronger points and usually come across as friendly and willing to help. Guests praise their assistance, though check-in and problem-solving are not flawless and a few reception experiences were poor. It is a good fit if responsive personal service matters to you.

Guest evidence & score details
  • Friendlinessguest review evidence
    8.5
  • Responsivenessguest review evidence
    8.0
  • Check-inguest review evidence
    6.0
  • Problem solvingguest review evidence
    6.0
Staff and service234 reviews
18 disliked213 likedlast mentioned Sept 2026
Check-in and check-out10 reviews
3 disliked7 likedlast mentioned Jul 2026
Housekeeping2 reviews
0 disliked2 likedlast mentioned Dec 2025

What guests liked

The staff were outstanding and nothing was too much trouble for them to assist you to have a comfortable stay

Booking.com · rated 10/10 · March 2026 · Deluxe Twin Room

Reception staff were very friendly at check in

Booking.com · rated 10/10 · May 2025 · Deluxe Double Room

What guests complained about

It was a cruel & unethical reception

Booking.com · rated 1/10 · July 2026 · Sanouva Executive Room

were aware of the 2pm check-in time

Booking.com · rated 1/10 · July 2026 · Sanouva Executive Room

Is breakfast worth booking?

Breakfast and dining

7.8/10

182 reviews about this · 23 photos available · analyzed Oct 2026.

Breakfast is generally worth booking, with a varied buffet and changing hot dishes earning plenty of praise.

Check before bookingSome guests describe breakfast as average, limited, or lacking Western choices.

Guest evidence & score details

Breakfast is generally worth booking, with a varied buffet and changing hot dishes earning plenty of praise. Some guests find it average or limited, especially for Western choices, and coffee or restaurant service can disappoint. It works best for travellers happy with a local-leaning buffet rather than a polished international spread.

Breakfast161 reviews
34 disliked127 likedlast mentioned Sept 2026
On-site restaurant and bar38 reviews
9 disliked29 likedlast mentioned Jul 2026
Coffee15 reviews
3 disliked12 likedlast mentioned Jul 2026

What guests liked

Breakfast is very good with change in hot food items everyday we were there

Booking.com · rated 10/10 · May 2026 · Deluxe Twin Room

The coffee was nice

Booking.com · rated 8/10 · April 2025 · Deluxe Twin Room

What guests complained about

We did not really like the breakfast included-not variety

Booking.com · rated 8/10 · January 2026 · Sanouva Executive Room

you can ask for proper coffee (latte

Booking.com · rated 6/10 · May 2026 · Deluxe Double Room
How we got to 7.8
Supports the score
  • Breakfast buffet is documented with varied food stations and repeated positive guest descriptions.
  • Dining room appears spacious and well furnished in supplied photographs.
  • On-site restaurant and room service are listed.
Pulls the score down
  • Some guests describe breakfast as average, limited, or lacking Western choices.
  • Coffee quality and restaurant service have documented complaints.
  • Crowding during actual service is not established.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is the pool as good as the photos?

Pool

5.0/10

74 reviews about this · 5 photos available · analyzed Oct 2026.

The rooftop pool is pleasant for a quick swim and has a good city outlook, but it is smaller than the photos suggest.

Check before bookingMultiple supplied reviews describe the pool as small or smaller than expected from photographs.

Guest evidence & score details

The rooftop pool is pleasant for a quick swim and has a good city outlook, but it is smaller than the photos suggest. Guests also raise concerns about warm water, algae in the grouting, limited space and occasional smoking nearby. Choose it for atmosphere and views, not serious swimming.

  • Viewfrom 5 photos
    8.0
  • Cleanlinessguest review evidence
    5.0
  • Spaceguest review evidence
    4.0
  • Matches the photosphotos checked against reviews
    4.0
Pool74 reviews
26 disliked48 likedlast mentioned Sept 2026

What guests liked

The rooftop pool is a little oasis in the middle of the city

Booking.com · rated 10/10 · July 2026 · Sanouva Executive Room

What guests complained about

The pool was very warm and there was algae growing in the grouting

Booking.com · rated 7/10 · April 2026 · Deluxe Twin Room
How we got to 5.0
Supports the score
  • Rooftop outdoor pool with city outlook and substantial surrounding seating.
  • Several supplied reviews praise the pool as clean, beautiful, comfortable, or suitable for children.
Pulls the score down
  • Multiple supplied reviews describe the pool as small or smaller than expected from photographs.
  • One recent supplied review reports warmth, algae in grouting, and difficulty walking around the pool.
  • Pool access may be difficult for guests with mobility issues, and one review reports smoking around the pool area.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

How well placed is it, really?

Location and getting around

8.0/10

50 reviews about this · analyzed Oct 2026.

The central location is a clear advantage, with cafés, restaurants, shops, markets and city sights convenient to reach.

Check before bookingThe beach is not nearby according to supplied reviews.

Guest evidence & score details

The central location is a clear advantage, with cafés, restaurants, shops, markets and city sights convenient to reach. The beach is not close, and construction can make nearby walking less pleasant. It suits city explorers more than beach-focused visitors.

  • Walkabilitymeasured from the map
    8.5
  • Sightseeing accessmeasured from the map
    8.0
  • Taxi convenienceguest review evidence
    8.0
  • Neighbourhood quietguest review evidence
    5.5
Walking distance to things32 reviews
11 disliked21 likedlast mentioned Jul 2026
Taxis and ride-hailing12 reviews
2 disliked10 likedlast mentioned May 2026
Feeling safe7 reviews
6 disliked1 likedlast mentioned May 2026
Public transport3 reviews
0 disliked2 likedlast mentioned Oct 2025

What guests liked

There is a good restaurant about a 6 min walk away called Thai Maket

Booking.com · rated 6/10 · May 2026 · Premium Deluxe Double Room with City View

Front Desk staff(Lua and team) and also the restaurant staff (guy at the egg station) were more than willing to help if any issues arose

Booking.com · rated 10/10 · October 2025 · Deluxe Double Room

What guests complained about

It was a little far if you want to walk to places like malls or dragon bridge/attractions

Booking.com · rated 8/10 · January 2026 · Signature Suite Room

We referred this matter to the manager who was very apologetic and offered us the compensation of an airport taxi

Booking.com · rated 7/10 · February 2026 · Signature Suite Room
How we got to 8.0

8/10: The evidence supports a central, amenity-rich and generally walkable urban location with convenient access to restaurants, cafés, markets, attractions, buses and taxis. The score is reduced for beach distance, current construction, limited rail-transit evidence and a nearby karaoke venue.

Supports the score
  • Central Hai Chau setting with cafés, restaurants, bars, groceries and bus stops nearby.
  • Supplied reviews commonly describe access to markets, restaurants, attractions and city sights as convenient or walkable.
  • Taxi and ride-hailing access is generally described positively.
Pulls the score down
  • The beach is not nearby according to supplied reviews.
  • Current review evidence reports construction affecting walking conditions.
  • No BTS or MRT station is identified in the supplied nearby data.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Can you work or take calls from the room?

Wi-Fi

5.0/10

4 reviews about this · analyzed Oct 2026. Limited evidence: treat this assessment as provisional.

Wi-Fi is available but not dependable enough to assume smooth remote work or video calls.

Check before bookingSupplied reviews include a complaint that Wi-Fi was spotty.

Guest evidence & score details

Wi-Fi is available but not dependable enough to assume smooth remote work or video calls. Guests mention spotty service and unreliable uploads, despite some positive experiences. Bring a mobile-data backup if staying for work.

  • Reliabilityguest review evidence
    5.0
  • Video callsguest review evidence
    4.0
Wi-Fi and internet4 reviews
3 disliked1 likedlast mentioned Jul 2026

What guests complained about

Had some issues with plumbing in room and wifi

Booking.com · rated 8/10 · February 2025 · Premium Deluxe Double Room with City View
How we got to 5.0
Supports the score
  • Wi-Fi is listed as an available internet service.
  • One supplied review praises the Wi-Fi.
  • No speed measurements were supplied.
Pulls the score down
  • Supplied reviews include a complaint that Wi-Fi was spotty.
  • A recent review says Wi-Fi was somewhat unreliable for video uploads.
  • Evidence is limited to selected reviews and lexicon-detected corpus mentions.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is the desk usable for a working day?

Working from the room

7.0/10

5 reviews about this · 1 photos available · analyzed Oct 2026.

The rooms appear workable for light laptop use, with a proper desk and daylight in some rooms.

Check before bookingThe chair appears upholstered and non-ergonomic.

Guest evidence & score details

The rooms appear workable for light laptop use, with a proper desk and daylight in some rooms. The chair may be uncomfortable for a full day, while outlet access, glare and desk size are uncertain; one guest also reported poor lighting and inconvenient power placement. It is better for occasional tasks than intensive remote work.

  • Chairfrom 1 photo
    4.0
  • Natural lightfrom 1 photo
    7.0
Wi-Fi and internet4 reviews
3 disliked1 likedlast mentioned Jul 2026
Desk and working space1 review
1 disliked0 likedlast mentioned Jan 2025

What guests complained about

lighting in the room was not great and there was no power point near the kettle so each time we made a coffee we had to put the kettle on the desk

Booking.com · rated 9/10 · January 2025 · Signature Suite Room

Had some issues with plumbing in room and wifi

Booking.com · rated 8/10 · February 2025 · Premium Deluxe Double Room with City View
How we got to 7.0

7/10: The images consistently show a dedicated desk and chair, supporting a clearly usable work surface. The chair does not appear ergonomic, and outlet access, exact dimensions, monitor suitability, and guest comfort during extended work are not established. One corpus-detected workspace complaint adds caution, but its wording is not supplied.

Supports the score
  • A proper desk with a dedicated chair is visible.
  • The desk is positioned near windows in some rooms, providing apparent daylight.
Pulls the score down
  • The chair appears upholstered and non-ergonomic.
  • Desk dimensions, outlet access, monitor suitability, and glare cannot be established reliably from the supplied evidence.
  • The supplied review corpus records one detected desk/workspace complaint and no detected praise; this is a lower-bound signal, not a prevalence estimate.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is there anywhere to train?

Gym

4.0/10

7 reviews about this · 3 photos available · analyzed Oct 2026.

The gym is a basic option rather than a dependable training facility.

Check before bookingSupplied reviews report malfunctioning equipment.

Guest evidence & score details

The gym is a basic option rather than a dependable training facility. It has mainly cardio equipment, but guests report machines not working and one review found it under construction. It suits a quick, low-expectation workout, not a serious fitness routine.

Gym7 reviews
2 disliked5 likedlast mentioned Jun 2026

What guests liked

Gym and pool

Booking.com · rated 10/10 · December 2025 · Deluxe Twin Room

What guests complained about

the gym has machines that don’t work properly and the breakfast is very average

Booking.com · rated 4/10 · December 2023 · Deluxe Double Room
How we got to 4.0

Overall suitability is limited by the compact apparent layout, primarily cardio-focused equipment, and explicit reports of malfunctioning equipment. The recent construction report is also a material availability warning, although the corpus statistics classify zero complaints in the last two years.

Supports the score
  • Gym exists and has cardio equipment.
  • Large windows provide an observed city outlook.
  • The supplied corpus records five praise mentions.
Pulls the score down
  • Supplied reviews report malfunctioning equipment.
  • One supplied review says the gym was under construction.
  • Equipment appears limited mainly to cardio; strength equipment is not established.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is it worth the money?

Price and value

8.0/10

35 reviews about this · analyzed Oct 2026.

The hotel offers good value, combining a central setting, attractive design and generally helpful staff. The trade-off is inconsistency in room condition, noise, pool quality and some facilities. It is a sensible choice for travellers prioritising location and price over polish.

Guest evidence & score details
Value for money35 reviews
1 disliked33 likedlast mentioned Aug 2026

What guests liked

The interior is prettily designed and it's a local hotel offering excellent value for money and staff with a smile!

Booking.com · rated 9/10 · July 2026 · Deluxe Double Room

What guests complained about

The only negative is that the bathtub felt unstable/cheap

Booking.com · rated 9/10 · January 2025 · Signature Suite Room

Patterns in the reviews we analyzed

What to check before you commit

Patterns from 452 analyzed reviews. Use them to ask better questions: review counts are not a prediction of your stay, and text interpretation can miss nuance.

Construction and roadworks

Moderate concern

12 of 452 reviews contain a complaint about this.

See the pattern & what to do

12 of 14 classified opinions about this were negative — 86% of these opinions. 12 of those are from the last 730 days. 14 of 452 reviews mention it at all.

Active construction has been reported both outside and inside the hotel, including associated noise.

Regretful that the road construction outside makes it inconvenient to walk along the street

Booking.com · rated 9/10 · June 2026 · Premium Deluxe Double Room with City View

apart from on the streets there replacing the footpaths so lots of roadworks and noise

Booking.com · rated 9/10 · August 2026 · Deluxe Double Room

Construction going on outside the hotel

Booking.com · rated 9/10 · May 2026 · Deluxe Double Room
What you can do about it
  • Request a room away from renovation or construction-facing areas.
  • Request a room away from lifts, corridors, and shared facilities.
  • Ask for a room with well-sealing windows and bring earplugs if sensitive to noise.

Noise

Moderate concern

11 of 452 reviews contain a complaint about this.

See the pattern & what to do

11 of 23 classified opinions about this were negative — 48% of these opinions. 11 of those are from the last 730 days. 23 of 452 reviews mention it at all.

The air-conditioning was very noisy and at times smelly

Booking.com · rated 7/10 · April 2026 · Deluxe Twin Room

Our first morning was not great because the manager was very offhand about our complaint concerning the unacceptably loud music and stale

Booking.com · rated 7/10 · February 2026 · Signature Suite Room

Music played in foyer &a t breakfast to LOUD

Booking.com · rated 9/10 · January 2026 · Deluxe Double Room

Plumbing, drainage and hot water

Moderate concern

9 of 452 reviews contain a complaint about this.

See the pattern & what to do

9 of 9 classified opinions about this were negative — 100% of these opinions. 9 of those are from the last 730 days. 9 of 452 reviews mention it at all.

The shower temperature was not stable and water pressure was weak

Booking.com · rated 9/10 · April 2025 · Deluxe Twin Room

There was no hot water in our suite

Booking.com · rated 7/10 · February 2025 · Signature Suite Room

shower water flooding to whole toilet

Booking.com · rated 7/10 · May 2025 · Deluxe Double Room

Smells and damp

Moderate concern

6 of 452 reviews contain a complaint about this.

See the pattern & what to do

6 of 6 classified opinions about this were negative — 100% of these opinions. 6 of those are from the last 730 days. 6 of 452 reviews mention it at all.

Room had cigarette smell so had to request a room change

Booking.com · rated 5/10 · September 2025 · Deluxe Double Room

As we entered our room we were met by a musty smell in the corridor and as I lay down on the bed felt a feeling as it was infested

Booking.com · rated 1/10 · January 2026 · Deluxe Twin Room

Hallways and elevator also needs air con or some form of ventilation as it gets really hot and smells can be discouraging

Booking.com · rated 6/10 · October 2025 · Signature Suite Room

Reasons guests were glad they booked

The bright spots in guest feedback

Staff and service

213 reviewers praised it, 18 complained · 92% of opinions positive

Read a guest’s words

The staff were outstanding and nothing was too much trouble for them to assist you to have a comfortable stay

Booking.com · rated 10/10 · March 2026 · Deluxe Twin Room

Breakfast

127 reviewers praised it, 34 complained · 79% of opinions positive

Read a guest’s words

Breakfast is very good with change in hot food items everyday we were there

Booking.com · rated 10/10 · May 2026 · Deluxe Twin Room

Cleanliness

73 reviewers praised it, 4 complained · 95% of opinions positive

Read a guest’s words

room was immaculately clean

Booking.com · rated 10/10 · February 2026 · Signature Suite Room

Room size

44 reviewers praised it, 2 complained · 96% of opinions positive

Read a guest’s words

The room was spacious clean and very well appointed

Booking.com · rated 10/10 · February 2026 · Signature Suite Room

Beds and pillows

36 reviewers praised it, 14 complained · 72% of opinions positive

Read a guest’s words

Extremely comfortable bed and pillows so we had good night sleep

Booking.com · rated 9/10 · January 2025 · Signature Suite Room

Get a feel for the neighbourhood

The world outside the lobby

20 mapped places sit within a five-minute walk. Distances are straight-line, converted to walking time at 80 m per minute with a 25% detour allowance.

Landmarks and transport

  • Đối Diện 59 Hùng Vương2 min walk
  • Bún Chả Hà Nội - Vị Phố2 min walk
  • Arte Cafe2 min walk
  • Karaoke Hải Long Minh2 min walk
  • Suvarnabhumi Airport845.1 km
  • Don Mueang Airport852.05 km
  • Asok862.81 km
  • Siam865.21 km

We have no confirmed rail or metro station in this map sample. Check the public-transport places below and verify the route to your destinations.

Explore food, transport and everyday essentials nearby

Eating and drinking

Restaurants5 mapped · 5 within 5 min
Bars5 mapped · 3 within 5 min

Cafés and workspaces

Cafés5 mapped · 5 within 5 min

Everyday essentials

Laundry5 mapped · 1 within 5 min
Groceries5 mapped · 2 within 5 min
Pharmacies5 mapped · 1 within 5 min
Convenience5 mapped
Shopping5 mapped

Getting around

Public transport5 mapped · 2 within 5 min

Exercise

Gyms5 mapped
Yoga studios3 mapped

Green space

Parks2 mapped · 1 within 5 min

Worth knowing about

Late-night venues1 mapped · 1 within 5 min

Within 500 m: Karaoke Hải Long Minh (2 min). Late-night venues this close are worth knowing about if you are a light sleeper.

Turn the findings into a better stay

Confirm these details before booking

Reviews and photos describe other people’s stays. The terms and room assigned to your reservation matter just as much.

For your reservation

  • Exact room category, bed arrangement and maximum occupancy; requests such as a high floor may not be guaranteed.
  • Total price for your dates, including taxes, service fees, breakfast and any deposit.
  • Cancellation deadline, payment timing and whether the rate is refundable.
  • Current opening hours, closures or extra charges for the facilities you need.

Questions raised by this hotel’s evidence

  • Which room locations are quietest, and can a quiet room be guaranteed?
  • Is the in-room Wi-Fi currently reliable for video calls, and is a recent speed test available?
  • Is the rooftop pool open after dark, and is it heated or unheated?
  • Is the desk positioned near a power outlet suitable for working?

Short answers

Common questions about Sanouva Da Nang Hotel - Daily Afternoon Tea Inclusive

Is Sanouva Da Nang Hotel - Daily Afternoon Tea Inclusive noisy?

23 of 452 reviews mention noise. Of the 23 reviewers mentioning it, 11 described a problem and 12 described it positively. These are counts of the collected reviews, not all guests. Separately, 14 reviews mention construction or roadworks nearby, 14 of them in the last two years, most recently 2026-08-01.

Jump to the detail

Is there construction near Sanouva Da Nang Hotel - Daily Afternoon Tea Inclusive?

14 collected reviews mention construction, roadworks or building work, first on 2025-01-21 and most recently on 2026-08-01. 12 described it as a complaint. This historical evidence does not establish whether work is continuing today.

Jump to the detail

Is Sanouva Da Nang Hotel - Daily Afternoon Tea Inclusive in a good location?

20 mapped places sit within a five-minute walk. No rail or metro station was identified in the mapped data. Check public transport and practical routes before booking. 21 reviewers praise how much is walkable from the door.

Jump to the detail

Is breakfast at Sanouva Da Nang Hotel - Daily Afternoon Tea Inclusive worth it?

161 reviews mention breakfast. 127 described it positively and 34 described a problem.

Jump to the detail

Is the pool at Sanouva Da Nang Hotel - Daily Afternoon Tea Inclusive any good?

It scores 5.0/10 here. 74 reviews mention the pool, 26 of them as a complaint.

Jump to the detail

Who should not book Sanouva Da Nang Hotel - Daily Afternoon Tea Inclusive?

Light sleepers or guests highly sensitive to construction and neighbour noise; Travellers requiring consistently modern, trouble-free bathrooms and room condition; Serious gym users, lap swimmers or guests needing dependable video-call connectivity; Guests seeking a beachside location or rail-transit convenience.

Jump to the detail

Working while you stay

Places to work near Sanouva Da Nang Hotel - Daily Afternoon Tea Inclusive

Reviewed coworking spaces and work-friendly cafés within 3 km in a straight line. Check the actual journey, opening hours and any day-pass or laptop rules before you go.

cirCO Da Nang City Centre

Coworking space · 800 m away · LodgeLens rating 7.4/10

cirCO is a credible choice for a trial working day if you value substantial desk space, comfortable seating, skyline views and internet that several guests describe as fast and stable.

Read the review →

See the best coworking spaces in Da Nang →

Same neighbourhood, different stay

Other reviewed hotels near Sanouva Da Nang Hotel - Daily Afternoon Tea Inclusive

Hotels we have analysed within about 1.5 km in a straight line. Compare the trade-offs before you choose.

Happy Day Riverside Hotel & Spa Danang

500 m away · strongest: location and getting around 8.2/10

A budget-oriented riverside stay with excellent walkability and generally strong staff feedback, but highly variable rooms and documented risks around beds, noise, maintenance, cleanliness, breakfast availability, and Wi-Fi reliability.

Read the review →

Compare what matters to your stay

Other hotels and focused shortlists

These comparisons use hotels in our analyzed collection. Follow a hotel’s review to check its trade-offs and source coverage.

Compare the Da Nang hotels we have analyzed →

Next step

Not sure this is the right one?

LodgeLens ranks properties against what you personally need — quiet, a real desk, a pool worth using, a specific budget — instead of a single average score. Tell us what matters and we will send a shortlist for your dates.

Build my shortlist

What supports this review

Read with these limitations

452 reviews analyzed across 8 languages. Latest guest review: October 2026. 184 reviews from the last 12 months. Analysis: October 2026. How our analysis works

Sample dates: Oct 2023–Oct 2026. Average stay rating 8.7/10, normalized across sources. The latest 12 months average +0.1 points versus the full sample; changing guests and sources can affect this.

  • No written Google reviews were collected.
  • No written Agoda reviews were collected.
  • Guest feedback comes from one review provider.
  • Some review sources are missing or need refreshing.
Review sources, sample sizes and collection dates
Booking.com452 reviews collectedSource collected · October 2026
Google0 reviews collected · 2,660 advertised by sourceReview evidence unavailable · October 2026
Agoda0 reviews collectedReview evidence unavailable · collection date unavailable

Our sample is not every review or every stay. Missing evidence does not establish that a facility is absent or a problem is resolved.

How this page was made

We hold 452 reviews for this property and analyzed 452 reviews across 8 languages. Text matching and AI interpretation can miss nuance, sarcasm or translations. Repeated experiences, larger samples and independent sources are more useful than a single vivid quote.

Quotes, however, are only ever drawn from the 210 English reviews. Machine-translating a guest’s sentence would change their original wording.

We count mentions using text patterns. Complaints can come from a reviewer’s “disliked” field or negative wording in their review. These counts describe the reviews we hold, not the proportion of all guests who experienced an issue. “Recent” means the last 730 days.

Scores, section explanations and photo descriptions come from a model reading the source material using AI, last run 11 October 2026. Published photos may be old, staged or incomplete; AI cannot measure a room or verify a facility is currently open. Nearby places are mapped within 1500 m; walking times are estimates, not checked routes. Prices are observations for sample dates and will move.

We link to a review or its source page when an address is available. Source, rating, and month accompany quotes to help you locate them. Some links open a collection of reviews rather than the individual quote.