Premier Deluxe Room
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Chiang Mai / The stay, beyond the listing
199/42 Soi Charoenprathet 12, Changklan Road
The LodgeLens take
Consider it for the strengths below
A strong facilities-led choice with spacious rooms, a well-regarded gym, attractive pool, helpful service and generally good value. The main compromises are firm-bed risk, mixed breakfast quality, uneven maintenance, limited transport convenience and unverified internet performance.
Worth checking: 8 of the 446 reviews in our sample contain a complaint about smells and damp. See the evidence
Published property photos · may not show current condition
Seen from USD 88 a night on sample dates
Strongest: Gym 8.5, Staff and service 8.0, Price and value 8.0
Weakest: Wi-Fi 6.0, Sleep and noise 6.5, Breakfast and dining 6.5
If it sounds right
We observed USD 88–491 a night on sample dates. Live prices move with the calendar.
We may earn a commission if you book through these links. Commission does not affect our analysis or scores.
Compare the same room, dates and guest count. Check taxes, breakfast and cancellation terms before paying.
Choose the room, not just the hotel
Compare the room labels attached to guest reviews. Samples vary; a higher stay rating alone does not prove a better room. Check the exact bed, layout and inclusions before paying.
No room-specific strengths established.
Confirm current condition, exact layout and inclusions.
No room-specific strengths established.
Confirm current condition, exact layout and inclusions.
No room-specific strengths established.
Confirm current condition, exact layout and inclusions.
No room-specific strengths established.
Confirm current condition, exact layout and inclusions.
No room-specific strengths established.
Confirm current condition, exact layout and inclusions.
Make the room request specific
Select a room above, then copy an enquiry to use before booking. Nothing is sent from this page.
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A closer look, on your terms
Choose a priority to focus the review. Scores are our AI-assisted evidence assessments out of 10, separate from hotel stars and provider ratings.
11 topics · open any evidence panel for guest quotes, photos and how the score was formed.
Will you actually sleep here?
79 reviews about this · analyzed Oct 2026.
Sleep is usually quiet here, but the beds and pillows are the weak spot.
Check before bookingBed firmness is a documented limitation, including reports of uncomfortable sleep.
Sleep is usually quiet here, but the beds and pillows are the weak spot. Guests praise the soundproofing, while some find the mattresses too firm and pillows hard. Light sleepers should be fine with the noise level; picky sleepers may not be.
Very quiet
and the mattresses (all topped with mattress toppers) were very soft and comfortable
My bed was too firm for my western back so sleeping was difficult
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
What are the rooms actually like?
113 reviews about this · 94 photos available · analyzed Oct 2026.
The rooms are generally spacious and pleasant, with bathrooms and occasional views earning praise. Beds and pillows divide opinion, and some bathroom layouts feel cramped. Choose it if space matters more to you than a perfectly comfortable bed.






Both rooms were very spacious
and the mattresses (all topped with mattress toppers) were very soft and comfortable
This meant when sitting on the loo it felt oddly cramped
My bed was too firm for my western back so sleeping was difficult
Is it clean and well kept?
84 reviews about this · analyzed Oct 2026.
Rooms are generally clean and orderly, but the hotel does not always feel fresh or current.
Check before bookingRecent supplied reviews report bathroom mold and musty smells.
Rooms are generally clean and orderly, but the hotel does not always feel fresh or current. Guests mention dated furnishings, old smells, and occasional bathroom mold or dampness. It suits travelers who value cleanliness but can overlook some wear.
Guests reporting this gave the whole stay 7.38/10 on average.
Our stay was excellent: the room and bathroom were spacious and spotless
Sheets had some stains
Decor is out dated
7.0/10. Overall condition appears generally good but uneven: cleanliness receives strong support, while room maintenance and datedness are moderated by recent mold and musty-smell reports and multiple datedness complaints. No reliable deterioration trend can be established from the supplied, nonrepresentative retrieved reviews.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Do the staff fix things when they go wrong?
185 reviews about this · 21 photos available · analyzed Oct 2026.
Staff are a clear strength: guests often describe them as friendly, helpful, and attentive. Check-in and housekeeping also receive praise, though reception is not consistently useful when problems arise. Expect warm service overall, but not flawless problem-solving.






Service was excellent and very helpful especially Ms Rajani at the reception
Management went above and beyond with a thoughtful welcome bag of quality chocolates and juice and a charming souvenir at check-out
Reception staff were not always the most helpful
Is breakfast worth booking?
155 reviews about this · 54 photos available · analyzed Oct 2026.
Breakfast is decent but inconsistent rather than an automatic reason to book.
Check before bookingSupplied reviews also describe limited variety, weak quality, poor coffee, and insufficient vegetarian or Western choices.
Breakfast is decent but inconsistent rather than an automatic reason to book. The buffet can be broad and enjoyable, yet guests also report weak coffee, limited variety, and gaps for vegetarian or Western tastes. It is worth trying, but compare the room-only rate if breakfast costs extra.






The breakfast was stunning with a huge range of Choices and excellent coffee
coffee and cakes
The breakfast was disappointing - especially for a 5* hotel
coffee was terrible
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is the pool as good as the photos?
72 reviews about this · 7 photos available · analyzed Oct 2026.
The pool is a genuine asset and broadly matches the photos: it is large, clean, modern, and good for laps.
Check before bookingSeveral supplied reviews report cold or unheated water.
The pool is a genuine asset and broadly matches the photos: it is large, clean, modern, and good for laps. The main drawback is cold, unheated water, with limited lounging space for some guests. Swimmers will care more about it than sunbathers seeking a resort-style pool.






Phenomenal pool area and generally very nice and modern facilities and rooms
Pool not heated so was too cold to swim
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
How well placed is it, really?
40 reviews about this · analyzed Oct 2026.
The location is convenient enough, but not central: nearby shops and the night bazaar are walkable, while the old city takes longer.
Check before bookingThe hotel is outside the old city and some guests found restaurants and sights inconvenient to reach on foot.
The location is convenient enough, but not central: nearby shops and the night bazaar are walkable, while the old city takes longer. The area is generally quiet, though ride-hailing pickups can be frustrating and one review raised concerns about the surroundings. It works best if you are happy using taxis or walking moderate distances.
Great location as only 10min walk to night bazar in a straight line
Cab and tuk-tuk drivers had no difficulty in dropping and picking us up from the Empress Premier (which is behind the Empress Hotel)
It is about 22 minutes walk to the center
Grab taxis struggled to find the hotel
A convenient Chang Khlan location for nearby food, cafés, essentials and nightlife, with some walkable access to the night market and old city. The score is held below the clearly-good range by distance from central tourist sights, ride-hailing and entrance confusion, and a recent complaint about dirty surroundings.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Can you work or take calls from the room?
1 review about this · analyzed Oct 2026. Limited evidence: treat this assessment as provisional. Confidence is low because the available sources are limited or inconsistent.
Wi-Fi is available, but there is not enough evidence to promise reliable video calls or strong room-by-room coverage.
Check before bookingNo measured speeds or explicit guest report confirms performance for video calls.
Wi-Fi is available, but there is not enough evidence to promise reliable video calls or strong room-by-room coverage. Guests rarely raise it, positively or negatively. Casual browsing should be fine; remote workers should bring a backup plan.
6/10. Internet is advertised and the limited corpus evidence is positive, but the evidence cannot verify speed, stability, coverage, or video-call performance. The score is therefore ordinary rather than strongly positive.
Evidence confidence: limited. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is the desk usable for a working day?
1 review about this · 12 photos available · analyzed Oct 2026.
You can work from the room, but the desk setup is functional rather than purpose-built.
Check before bookingWorkspace configurations vary, including vanity-style desks and a narrow table between beds.
You can work from the room, but the desk setup is functional rather than purpose-built. Rooms vary from proper desks to narrow tables or vanity-style surfaces, and chair comfort may limit a full workday. Occasional laptop use is realistic; heavy remote work may be better in the business area.






A workspace clearly exists: several room images show a desk or table with a chair, while another image shows a separate office area. However, configurations vary and the supplied evidence does not establish dimensions, outlet access, glare, or real-use comfort. The score reflects documented presence with meaningful unknowns.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is there anywhere to train?
35 reviews about this · 13 photos available · analyzed Oct 2026.
The gym is one of the hotel's strongest facilities, with extensive cardio and strength equipment, space, and natural light.
Check before bookingOne supplied guest reported that a treadmill was out of order for a couple of days.
The gym is one of the hotel's strongest facilities, with extensive cardio and strength equipment, space, and natural light. A treadmill was reported out of order temporarily, so maintenance is not guaranteed. It is a good choice for travelers who want a serious workout alongside the pool.






The Gym is excellent in premier - so a great place for a gym & swim to help balance all that good food you’ve been eating!
8.5/10: The gym is documented as present and is strongly supported by guest praise for its size and equipment, while supplied photographs show substantial cardio and strength provision. The score is not higher because maintenance consistency, operating hours, and crowding are not established; one supplied guest reported a treadmill outage.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is it worth the money?
13 reviews about this · analyzed Oct 2026.
The hotel generally delivers good value, helped by its rooms, facilities, and service. The dated feel, inconsistent beds, breakfast, and location outside the old city explain why it is not an unqualified bargain. It suits travelers who want a full-service base without paying for a central address.
Good value for money
Patterns in the reviews we analyzed
Patterns from 446 analyzed reviews. Use them to ask better questions: review counts are not a prediction of your stay, and text interpretation can miss nuance.
8 of 446 reviews contain a complaint about this.
8 of 8 classified opinions about this were negative — 100% of these opinions. 7 of those are from the last 730 days. 8 of 446 reviews mention it at all.
Has a very old smell
Mold in the bathroom and the staff was not very helpful and friendly
Shower was mouldy and drain kept blocking
Reasons guests were glad they booked
159 reviewers praised it, 20 complained · 89% of opinions positive
Service was excellent and very helpful especially Ms Rajani at the reception
69 reviewers praised it, 7 complained · 91% of opinions positive
Our stay was excellent: the room and bathroom were spacious and spotless
62 reviewers praised it, 4 complained · 94% of opinions positive
Both rooms were very spacious
56 reviewers praised it, 16 complained · 78% of opinions positive
Phenomenal pool area and generally very nice and modern facilities and rooms
34 reviewers praised it, 1 complained · 97% of opinions positive
The Gym is excellent in premier - so a great place for a gym & swim to help balance all that good food you’ve been eating!
Get a feel for the neighbourhood
23 mapped places sit within a five-minute walk. Distances are straight-line, converted to walking time at 80 m per minute with a 25% detour allowance.
We have no confirmed rail or metro station in this map sample. Check the public-transport places below and verify the route to your destinations.
Within 500 m: ร้านกันเอง (5 min). Late-night venues this close are worth knowing about if you are a light sleeper.
Turn the findings into a better stay
Reviews and photos describe other people’s stays. The terms and room assigned to your reservation matter just as much.
Observations for specific dates, not a quote
These are historical observations, not live availability. Room types, occupancy, taxes and cancellation rules may differ between samples. Check the final total with the provider.
USD 88–491per night on sampled dates · historical observations
Good value when: The clearest observed deal is the standard booking at $88.41 per night, while supplied review evidence describes spacious rooms, upgrades, welcome gifts and breakfast as contributing to value.
Poor value when: Value is less compelling at the observed $491.165 per night for a private suite. Some supplied reviews also describe dated furnishings, basic breakfast or limited dining, which may reduce perceived value.
Short answers
28 of 446 reviews mention noise. Of the 28 reviewers mentioning it, 1 described a problem and 26 described it positively. These are counts of the collected reviews, not all guests.
Jump to the detail23 mapped places sit within a five-minute walk. No rail or metro station was identified in the mapped data. Check public transport and practical routes before booking. 12 reviewers praise how much is walkable from the door.
Jump to the detail140 reviews mention breakfast. 89 described it positively and 51 described a problem.
Jump to the detailIt scores 7.8/10 here. 72 reviews mention the pool, 16 of them as a complaint.
Jump to the detailRates we observed for the listed sample dates ran USD 88 to USD 491 a night, with a midpoint around USD 142. Prices move with dates and room type.
Jump to the detailGuests who require a reliably soft mattress or premium pillow comfort.; Travelers highly sensitive to mold, damp smells, datedness or maintenance variation.; Guests wanting a central, highly walkable base or dependable ride-hailing pickups.; Remote workers who require verified high-speed, reliable internet or ergonomic workspace performance..
Jump to the detailWorking while you stay
Reviewed coworking spaces and work-friendly cafés within 3 km in a straight line. Check the actual journey, opening hours and any day-pass or laptop rules before you go.
Coworking space · 1.8 km away · LodgeLens rating 5.4/10
Choose The Story 106 for a short, flexible laptop session if atmosphere matters more than office furniture and uninterrupted connectivity.
Read the review →Coworking space · 2.6 km away · LodgeLens rating 6.8/10
Put Wiang Kaew on the shortlist for an Old City work base, especially if quiet concentration matters more than organized networking.
Read the review →Coworking space · 2.7 km away · LodgeLens rating 7.8/10
Alt_ChiangMai looks strongest for a remote worker who wants serious work infrastructure without giving up social connection, particularly someone considering a coliving month.
Read the review →Work-friendly café · 1.8 km away · LodgeLens rating 5.4/10
Worth trying for a solo laptop session, but not a branch to commit to for a month without testing your actual seat and connection first.
Read the review →Work-friendly café · 1.8 km away · LodgeLens rating 6.9/10
Choose Carrot Coffee CNX for a trial work session if you are staying nearby and mostly need a table, power and a relaxed setting.
Read the review →Work-friendly café · 2.0 km away · LodgeLens rating 5.5/10
Choose this branch for a flexible laptop session when you can adapt to the available seat, rather than treating it as a dependable office for a month.
Read the review →Compare what matters to your stay
These comparisons use hotels in our analyzed collection. Follow a hotel’s review to check its trade-offs and source coverage.
Breakfast and dining scores 8.4/10 in our analysis, compared with 6.5/10 here.
Breakfast and dining: 8.4/10 · 227 reviews about this
Trade-off: Light sleepers who require dependable soundproofing.
Read the supporting evidence →Breakfast and dining scores 8.3/10 in our analysis, compared with 6.5/10 here.
Breakfast and dining: 8.3/10 · 270 reviews about this
Trade-off: Light sleepers or guests requiring reliably quiet nights
Read the supporting evidence →Location and getting around scores 8.6/10 in our analysis, compared with 6.8/10 here.
Location and getting around: 8.6/10 · 71 reviews about this
Trade-off: Light-sensitive guests who require dependable windows and natural light
Read the supporting evidence →Next step
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What supports this review
446 reviews analyzed across 8 languages. Latest guest review: October 2026. 151 reviews from the last 12 months. Analysis: October 2026. How our analysis works
Sample dates: Oct 2023–Oct 2026. Average stay rating 9.1/10, normalized across sources. The latest 12 months average -0.1 points versus the full sample; changing guests and sources can affect this.
Our sample is not every review or every stay. Missing evidence does not establish that a facility is absent or a problem is resolved.