Chiang Mai / The stay, beyond the listing

The Empress Premier Chiang Mai

199/42 Soi Charoenprathet 12, Changklan Road

The LodgeLens take

Consider it for the strengths below

A strong facilities-led choice with spacious rooms, a well-regarded gym, attractive pool, helpful service and generally good value. The main compromises are firm-bed risk, mixed breakfast quality, uneven maintenance, limited transport convenience and unverified internet performance.

Worth checking: 8 of the 446 reviews in our sample contain a complaint about smells and damp. See the evidence

Published property photos · may not show current condition

Published photos, not an inspection. Confirm the exact room and current facilities.

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Seen from USD 88 a night on sample dates

Useful findings, with limits Guest feedback here comes from Booking.com only.See coverage & dates ↗

Who it may suit

  • Travelers who prioritize large rooms and on-site facilities.
  • Fitness-focused guests who value a substantial gym and lap-swimming option.
  • Guests comfortable using taxis or ride-hailing rather than relying on central public transport.
  • Travelers seeking good value when booking at the lower observed rates.

Strongest: Gym 8.5, Staff and service 8.0, Price and value 8.0

Think twice if

  • Guests who require a reliably soft mattress or premium pillow comfort.
  • Travelers highly sensitive to mold, damp smells, datedness or maintenance variation.
  • Guests wanting a central, highly walkable base or dependable ride-hailing pickups.
  • Remote workers who require verified high-speed, reliable internet or ergonomic workspace performance.

Weakest: Wi-Fi 6.0, Sleep and noise 6.5, Breakfast and dining 6.5

If it sounds right

Check your dates

We observed USD 88–491 a night on sample dates. Live prices move with the calendar.

We may earn a commission if you book through these links. Commission does not affect our analysis or scores.

Compare the same room, dates and guest count. Check taxes, breakfast and cancellation terms before paying.

Choose the room, not just the hotel

A little care here can change your stay.

Compare the room labels attached to guest reviews. Samples vary; a higher stay rating alone does not prove a better room. Check the exact bed, layout and inclusions before paying.

Most reviewed room217 reviews

Premier Deluxe Room

8.9 /10Average stay rating
1 / 217Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option157 reviews

Premier Room

9.3 /10Average stay rating
0 / 157Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option47 reviews

Studio

9.2 /10Average stay rating
0 / 47Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample15 reviews

Executive Suite

8.9 /10Average stay rating
0 / 15Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Small review sample10 reviews

Royal Premier Suite

9.2 /10Average stay rating
0 / 10Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Make the room request specific

A useful note for the hotel

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A closer look, on your terms

What matters for your stay?

Choose a priority to focus the review. Scores are our AI-assisted evidence assessments out of 10, separate from hotel stars and provider ratings.

11 topics · open any evidence panel for guest quotes, photos and how the score was formed.

Will you actually sleep here?

Sleep and noise

6.5/10

79 reviews about this · analyzed Oct 2026.

Sleep is usually quiet here, but the beds and pillows are the weak spot.

Check before bookingBed firmness is a documented limitation, including reports of uncomfortable sleep.

Guest evidence & score details

Sleep is usually quiet here, but the beds and pillows are the weak spot. Guests praise the soundproofing, while some find the mattresses too firm and pillows hard. Light sleepers should be fine with the noise level; picky sleepers may not be.

  • Bed comfortguest review evidence
    4.5
  • Soundproofingguest review evidence
    7.5
  • Pillowsguest review evidence
    4.5
Beds and pillows56 reviews
37 disliked19 likedlast mentioned Oct 2026
Noise28 reviews
1 disliked26 likedlast mentioned Sept 2026
Soundproofing between roomsunder 1%
raised by 1 of 446last Jan 2026

What guests liked

Very quiet

Booking.com · rated 9/10 · June 2026 · Studio

and the mattresses (all topped with mattress toppers) were very soft and comfortable

Booking.com · rated 9/10 · February 2026 · Premier Deluxe Room

What guests complained about

My bed was too firm for my western back so sleeping was difficult

Booking.com · rated 10/10 · August 2025 · Premier Room
How we got to 6.5
Supports the score
  • Supplied reviews repeatedly describe the hotel and rooms as quiet.
  • Soundproof rooms are listed, and one guest explicitly described the room as soundproof.
  • Rooms generally have substantial curtains, but blackout performance is not established.
Pulls the score down
  • Bed firmness is a documented limitation, including reports of uncomfortable sleep.
  • Pillow comfort is mixed and several supplied reviews mention hard pillows.
  • Evidence does not establish construction, aircraft, air-conditioning, or hallway-noise performance.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

What are the rooms actually like?

Rooms

7.0/10

113 reviews about this · 94 photos available · analyzed Oct 2026.

The rooms are generally spacious and pleasant, with bathrooms and occasional views earning praise. Beds and pillows divide opinion, and some bathroom layouts feel cramped. Choose it if space matters more to you than a perfectly comfortable bed.

Guest evidence & score details
Room size66 reviews
4 disliked62 likedlast mentioned Oct 2026
Beds and pillows56 reviews
37 disliked19 likedlast mentioned Oct 2026
Bathrooms28 reviews
13 disliked15 likedlast mentioned Aug 2026
Views5 reviews
0 disliked5 likedlast mentioned Jul 2026

What guests liked

Both rooms were very spacious

Booking.com · rated 9/10 · February 2026 · Premier Deluxe Room

and the mattresses (all topped with mattress toppers) were very soft and comfortable

Booking.com · rated 9/10 · February 2026 · Premier Deluxe Room

What guests complained about

This meant when sitting on the loo it felt oddly cramped

Booking.com · rated 9/10 · May 2024 · Premier Deluxe Room

My bed was too firm for my western back so sleeping was difficult

Booking.com · rated 10/10 · August 2025 · Premier Room

Is it clean and well kept?

Cleanliness and condition

7.0/10

84 reviews about this · analyzed Oct 2026.

Rooms are generally clean and orderly, but the hotel does not always feel fresh or current.

Check before bookingRecent supplied reviews report bathroom mold and musty smells.

Guest evidence & score details

Rooms are generally clean and orderly, but the hotel does not always feel fresh or current. Guests mention dated furnishings, old smells, and occasional bathroom mold or dampness. It suits travelers who value cleanliness but can overlook some wear.

  • Cleanlinessguest review evidence
    8.0
  • Room upkeepguest review evidence
    7.0
  • Common areasphotos and reviews
    7.0
  • Feels currentfrom the photos
    6.0
Cleanliness76 reviews
7 disliked69 likedlast mentioned Oct 2026
Smells and damp2%
raised by 8 of 446last Oct 2026

Guests reporting this gave the whole stay 7.38/10 on average.

Wear and maintenanceunder 1%
raised by 4 of 446last Aug 2026
Plumbing, drainage and hot waterunder 1%
raised by 3 of 446last Jan 2026

What guests liked

Our stay was excellent: the room and bathroom were spacious and spotless

Booking.com · rated 10/10 · August 2025 · Premier Deluxe Room

What guests complained about

Sheets had some stains

Booking.com · rated 8/10 · October 2024 · Premier Room

Decor is out dated

Booking.com · rated 8/10 · November 2024 · Premier Deluxe Room
How we got to 7.0

7.0/10. Overall condition appears generally good but uneven: cleanliness receives strong support, while room maintenance and datedness are moderated by recent mold and musty-smell reports and multiple datedness complaints. No reliable deterioration trend can be established from the supplied, nonrepresentative retrieved reviews.

Supports the score
  • Most supplied reviews describe rooms as clean, spotless, or well maintained.
  • Photographs show orderly, furnished rooms and common areas; cleanliness itself cannot be verified reliably from staged marketing images.
  • Housekeeping and cleanliness praise is supported by corpus statistics, while complaints are fewer but include recent dampness and mold reports.
Pulls the score down
  • Recent supplied reviews report bathroom mold and musty smells.
  • Some supplied reviews describe dated furnishings, old-fashioned rooms, and an old smell.
  • The retrieved reviews are relevance-selected rather than representative, and images cannot establish cleanliness or wear reliably.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Do the staff fix things when they go wrong?

Staff and service

8.0/10

185 reviews about this · 21 photos available · analyzed Oct 2026.

Staff are a clear strength: guests often describe them as friendly, helpful, and attentive. Check-in and housekeeping also receive praise, though reception is not consistently useful when problems arise. Expect warm service overall, but not flawless problem-solving.

Guest evidence & score details
  • Friendlinessguest review evidence
    8.5
  • Responsivenessguest review evidence
    8.0
  • Check-inguest review evidence
    8.5
  • Problem solvingguest review evidence
    6.5
Staff and service181 reviews
20 disliked159 likedlast mentioned Oct 2026
Check-in and check-out16 reviews
0 disliked16 likedlast mentioned Mar 2026
Housekeeping5 reviews
0 disliked5 likedlast mentioned Oct 2026

What guests liked

Service was excellent and very helpful especially Ms Rajani at the reception

Booking.com · rated 10/10 · February 2026 · Premier Deluxe Room

Management went above and beyond with a thoughtful welcome bag of quality chocolates and juice and a charming souvenir at check-out

Booking.com · rated 10/10 · August 2025 · Premier Deluxe Room

What guests complained about

Reception staff were not always the most helpful

Booking.com · rated 9/10 · February 2024 · Premier Deluxe Room

Is breakfast worth booking?

Breakfast and dining

6.5/10

155 reviews about this · 54 photos available · analyzed Oct 2026.

Breakfast is decent but inconsistent rather than an automatic reason to book.

Check before bookingSupplied reviews also describe limited variety, weak quality, poor coffee, and insufficient vegetarian or Western choices.

Guest evidence & score details

Breakfast is decent but inconsistent rather than an automatic reason to book. The buffet can be broad and enjoyable, yet guests also report weak coffee, limited variety, and gaps for vegetarian or Western tastes. It is worth trying, but compare the room-only rate if breakfast costs extra.

Breakfast140 reviews
51 disliked89 likedlast mentioned Sept 2026
On-site restaurant and bar27 reviews
14 disliked13 likedlast mentioned Oct 2026
Coffee12 reviews
6 disliked6 likedlast mentioned Jan 2026

What guests liked

The breakfast was stunning with a huge range of Choices and excellent coffee

Booking.com · rated 10/10 · October 2025 · Premier Deluxe Room

coffee and cakes

Booking.com · rated 10/10 · October 2023 · Premier Room

What guests complained about

The breakfast was disappointing - especially for a 5* hotel

Booking.com · rated 8/10 · February 2024 · Studio

coffee was terrible

Booking.com · rated 1/10 · December 2024 · Premier Deluxe Room
How we got to 6.5
Supports the score
  • Breakfast buffet presence and a broad range of prepared foods, pastries, and hot dishes are documented.
  • Several supplied reviews praise breakfast as good, varied, or extensive.
  • Dining rooms appear spacious and well furnished in supplied photographs.
Pulls the score down
  • Supplied reviews also describe limited variety, weak quality, poor coffee, and insufficient vegetarian or Western choices.
  • Crowding is not established by guest text; photographs show staged, unoccupied rooms.
  • Restaurant and bar value evidence is mixed, with some complaints about food choices and service charges.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is the pool as good as the photos?

Pool

7.8/10

72 reviews about this · 7 photos available · analyzed Oct 2026.

The pool is a genuine asset and broadly matches the photos: it is large, clean, modern, and good for laps.

Check before bookingSeveral supplied reviews report cold or unheated water.

Guest evidence & score details

The pool is a genuine asset and broadly matches the photos: it is large, clean, modern, and good for laps. The main drawback is cold, unheated water, with limited lounging space for some guests. Swimmers will care more about it than sunbathers seeking a resort-style pool.

  • Viewfrom 7 photos
    6.0
  • Cleanlinessguest review evidence
    8.0
  • Matches the photosphotos checked against reviews
    7.0
Pool72 reviews
16 disliked56 likedlast mentioned Sept 2026

What guests liked

Phenomenal pool area and generally very nice and modern facilities and rooms

Booking.com · rated 9/10 · August 2026 · Premier Room

What guests complained about

Pool not heated so was too cold to swim

Booking.com · rated 7/10 · December 2023 · Premier Deluxe Room
How we got to 7.8
Supports the score
  • Outdoor pool presence is documented, including a separate kids' pool.
  • Guests describe the pool as large, clean, modern, and suitable for laps.
  • Poolside seating and umbrellas are visible, with both sun and shade shown.
Pulls the score down
  • Several supplied reviews report cold or unheated water.
  • One guest wanted more places to lie at the pool.
  • The supplied images show urban buildings nearby rather than a secluded outlook.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

How well placed is it, really?

Location and getting around

6.8/10

40 reviews about this · analyzed Oct 2026.

The location is convenient enough, but not central: nearby shops and the night bazaar are walkable, while the old city takes longer.

Check before bookingThe hotel is outside the old city and some guests found restaurants and sights inconvenient to reach on foot.

Guest evidence & score details

The location is convenient enough, but not central: nearby shops and the night bazaar are walkable, while the old city takes longer. The area is generally quiet, though ride-hailing pickups can be frustrating and one review raised concerns about the surroundings. It works best if you are happy using taxis or walking moderate distances.

  • Walkabilitymeasured from the map
    7.1
  • Sightseeing accessmeasured from the map
    7.0
  • Taxi convenienceguest review evidence
    4.5
  • Neighbourhood quietguest review evidence
    7.0
Walking distance to things21 reviews
9 disliked12 likedlast mentioned May 2026
Taxis and ride-hailing17 reviews
12 disliked5 likedlast mentioned Aug 2026
Feeling safe5 reviews
2 disliked3 likedlast mentioned Feb 2025

What guests liked

Great location as only 10min walk to night bazar in a straight line

Booking.com · rated 8/10 · June 2025 · Premier Deluxe Room

Cab and tuk-tuk drivers had no difficulty in dropping and picking us up from the Empress Premier (which is behind the Empress Hotel)

Booking.com · rated 9/10 · February 2026 · Premier Deluxe Room

What guests complained about

It is about 22 minutes walk to the center

Booking.com · rated 8/10 · January 2026 · Studio

Grab taxis struggled to find the hotel

Booking.com · rated 9/10 · December 2023 · Studio
How we got to 6.8

A convenient Chang Khlan location for nearby food, cafés, essentials and nightlife, with some walkable access to the night market and old city. The score is held below the clearly-good range by distance from central tourist sights, ride-hailing and entrance confusion, and a recent complaint about dirty surroundings.

Supports the score
  • Restaurants, cafés, convenience stores, pharmacies and laundry services are close by.
  • Night markets and the old city are walkable for some guests, though reported walking times vary.
  • The area is described as quiet by several guests.
Pulls the score down
  • The hotel is outside the old city and some guests found restaurants and sights inconvenient to reach on foot.
  • Several guests reported difficulty locating the hotel or arranging ride-hailing pickups.
  • One recent review described dirty and smelly surrounding areas.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Can you work or take calls from the room?

Wi-Fi

6.0/10

1 review about this · analyzed Oct 2026. Limited evidence: treat this assessment as provisional. Confidence is low because the available sources are limited or inconsistent.

Wi-Fi is available, but there is not enough evidence to promise reliable video calls or strong room-by-room coverage.

Check before bookingNo measured speeds or explicit guest report confirms performance for video calls.

Guest evidence & score details

Wi-Fi is available, but there is not enough evidence to promise reliable video calls or strong room-by-room coverage. Guests rarely raise it, positively or negatively. Casual browsing should be fine; remote workers should bring a backup plan.

  • Reliabilityguest review evidence
    6.0
Wi-Fi and internet1 review
0 disliked1 likedlast mentioned Mar 2025
How we got to 6.0

6/10. Internet is advertised and the limited corpus evidence is positive, but the evidence cannot verify speed, stability, coverage, or video-call performance. The score is therefore ordinary rather than strongly positive.

Supports the score
  • Internet is listed among the hotel's facilities.
  • The stored corpus detected one Wi-Fi/internet mention as praise and no detected complaints.
Pulls the score down
  • No measured speeds or explicit guest report confirms performance for video calls.
  • The evidence does not establish outage frequency or room-by-room signal quality.

Evidence confidence: limited. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is the desk usable for a working day?

Working from the room

6.5/10

1 review about this · 12 photos available · analyzed Oct 2026.

You can work from the room, but the desk setup is functional rather than purpose-built.

Check before bookingWorkspace configurations vary, including vanity-style desks and a narrow table between beds.

Guest evidence & score details

You can work from the room, but the desk setup is functional rather than purpose-built. Rooms vary from proper desks to narrow tables or vanity-style surfaces, and chair comfort may limit a full workday. Occasional laptop use is realistic; heavy remote work may be better in the business area.

  • Chairfrom 12 photos
    5.0
Wi-Fi and internet1 review
0 disliked1 likedlast mentioned Mar 2025
How we got to 6.5

A workspace clearly exists: several room images show a desk or table with a chair, while another image shows a separate office area. However, configurations vary and the supplied evidence does not establish dimensions, outlet access, glare, or real-use comfort. The score reflects documented presence with meaningful unknowns.

Supports the score
  • Guest rooms show desks or writing tables with chairs.
  • A separate office/business area with desks and computer workstations is shown.
Pulls the score down
  • Workspace configurations vary, including vanity-style desks and a narrow table between beds.
  • Desk dimensions, outlet proximity, glare risk, and sustained chair comfort are not established.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is there anywhere to train?

Gym

8.5/10

35 reviews about this · 13 photos available · analyzed Oct 2026.

The gym is one of the hotel's strongest facilities, with extensive cardio and strength equipment, space, and natural light.

Check before bookingOne supplied guest reported that a treadmill was out of order for a couple of days.

Guest evidence & score details

The gym is one of the hotel's strongest facilities, with extensive cardio and strength equipment, space, and natural light. A treadmill was reported out of order temporarily, so maintenance is not guaranteed. It is a good choice for travelers who want a serious workout alongside the pool.

Gym35 reviews
1 disliked34 likedlast mentioned Jun 2026

What guests liked

The Gym is excellent in premier - so a great place for a gym & swim to help balance all that good food you’ve been eating!

Booking.com · rated 8/10 · January 2026 · Premier Deluxe Room
How we got to 8.5

8.5/10: The gym is documented as present and is strongly supported by guest praise for its size and equipment, while supplied photographs show substantial cardio and strength provision. The score is not higher because maintenance consistency, operating hours, and crowding are not established; one supplied guest reported a treadmill outage.

Supports the score
  • Documented gym with extensive cardio and strength equipment.
  • Large gym described by supplied guests as having many equipment options.
  • Large windows provide substantial natural light.
Pulls the score down
  • One supplied guest reported that a treadmill was out of order for a couple of days.
  • Operating hours, maintenance consistency, and real-world crowding are not established.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is it worth the money?

Price and value

8.0/10

13 reviews about this · analyzed Oct 2026.

The hotel generally delivers good value, helped by its rooms, facilities, and service. The dated feel, inconsistent beds, breakfast, and location outside the old city explain why it is not an unqualified bargain. It suits travelers who want a full-service base without paying for a central address.

Guest evidence & score details
Value for money13 reviews
1 disliked11 likedlast mentioned Mar 2026

What guests liked

Good value for money

Booking.com · rated 10/10 · July 2025 · Premier Room

Patterns in the reviews we analyzed

What to check before you commit

Patterns from 446 analyzed reviews. Use them to ask better questions: review counts are not a prediction of your stay, and text interpretation can miss nuance.

Smells and damp

Moderate concern

8 of 446 reviews contain a complaint about this.

See the pattern & what to do

8 of 8 classified opinions about this were negative — 100% of these opinions. 7 of those are from the last 730 days. 8 of 446 reviews mention it at all.

Has a very old smell

Booking.com · rated 8/10 · November 2024 · Premier Deluxe Room

Mold in the bathroom and the staff was not very helpful and friendly

Booking.com · rated 4/10 · August 2026 · Premier Deluxe Room

Shower was mouldy and drain kept blocking

Booking.com · rated 7/10 · December 2023 · Premier Deluxe Room

Reasons guests were glad they booked

The bright spots in guest feedback

Staff and service

159 reviewers praised it, 20 complained · 89% of opinions positive

Read a guest’s words

Service was excellent and very helpful especially Ms Rajani at the reception

Booking.com · rated 10/10 · February 2026 · Premier Deluxe Room

Cleanliness

69 reviewers praised it, 7 complained · 91% of opinions positive

Read a guest’s words

Our stay was excellent: the room and bathroom were spacious and spotless

Booking.com · rated 10/10 · August 2025 · Premier Deluxe Room

Room size

62 reviewers praised it, 4 complained · 94% of opinions positive

Read a guest’s words

Both rooms were very spacious

Booking.com · rated 9/10 · February 2026 · Premier Deluxe Room

Pool

56 reviewers praised it, 16 complained · 78% of opinions positive

Read a guest’s words

Phenomenal pool area and generally very nice and modern facilities and rooms

Booking.com · rated 9/10 · August 2026 · Premier Room

Gym

34 reviewers praised it, 1 complained · 97% of opinions positive

Read a guest’s words

The Gym is excellent in premier - so a great place for a gym & swim to help balance all that good food you’ve been eating!

Booking.com · rated 8/10 · January 2026 · Premier Deluxe Room

Get a feel for the neighbourhood

The world outside the lobby

23 mapped places sit within a five-minute walk. Distances are straight-line, converted to walking time at 80 m per minute with a 25% detour allowance.

Landmarks and transport

  • On The Way Chang klan1 min walk
  • 7-Eleven1 min walk
  • Don Mueang Airport566.98 km
  • Khao San Road579.97 km
  • Grand Palace580.75 km
  • Siam582.49 km
  • Asok584.21 km
  • Silom584.3 km

We have no confirmed rail or metro station in this map sample. Check the public-transport places below and verify the route to your destinations.

Explore food, transport and everyday essentials nearby

Eating and drinking

Bars5 mapped · 5 within 5 min
Restaurants5 mapped · 5 within 5 min

Cafés and workspaces

Cafés5 mapped · 4 within 5 min
Coworking2 mapped

Exercise

Gyms5 mapped · 1 within 5 min
Yoga studios1 mapped

Green space

Parks1 mapped

Worth knowing about

Late-night venues1 mapped · 1 within 5 min

Within 500 m: ร้านกันเอง (5 min). Late-night venues this close are worth knowing about if you are a light sleeper.

Turn the findings into a better stay

Confirm these details before booking

Reviews and photos describe other people’s stays. The terms and room assigned to your reservation matter just as much.

For your reservation

  • Exact room category, bed arrangement and maximum occupancy; requests such as a high floor may not be guaranteed.
  • Total price for your dates, including taxes, service fees, breakfast and any deposit.
  • Cancellation deadline, payment timing and whether the rate is refundable.
  • Current opening hours, closures or extra charges for the facilities you need.

Questions raised by this hotel’s evidence

  • Which room locations are quietest, and can a quiet room be guaranteed?
  • Are all pool loungers and umbrellas available to hotel guests during peak hours?
  • Are the two beds standard or larger-than-single size?
  • Does the window overlook the city, another building, or greenery?

Observations for specific dates, not a quote

What it costs

These are historical observations, not live availability. Room types, occupancy, taxes and cancellation rules may differ between samples. Check the final total with the provider.

USD 88–491per night on sampled dates · historical observations

See sample dates and recorded rates
USD 882026-10-23 → 2026-10-25booking.com
USD 4912026-12-08 → 2026-12-10booking.com
USD 1642027-01-07 → 2027-01-09booking.com
USD 1202026-11-08 → 2026-11-10google_travel

Good value when: The clearest observed deal is the standard booking at $88.41 per night, while supplied review evidence describes spacious rooms, upgrades, welcome gifts and breakfast as contributing to value.

Poor value when: Value is less compelling at the observed $491.165 per night for a private suite. Some supplied reviews also describe dated furnishings, basic breakfast or limited dining, which may reduce perceived value.

Short answers

Common questions about The Empress Premier Chiang Mai

Is The Empress Premier Chiang Mai noisy?

28 of 446 reviews mention noise. Of the 28 reviewers mentioning it, 1 described a problem and 26 described it positively. These are counts of the collected reviews, not all guests.

Jump to the detail

Is The Empress Premier Chiang Mai in a good location?

23 mapped places sit within a five-minute walk. No rail or metro station was identified in the mapped data. Check public transport and practical routes before booking. 12 reviewers praise how much is walkable from the door.

Jump to the detail

Is breakfast at The Empress Premier Chiang Mai worth it?

140 reviews mention breakfast. 89 described it positively and 51 described a problem.

Jump to the detail

Is the pool at The Empress Premier Chiang Mai any good?

It scores 7.8/10 here. 72 reviews mention the pool, 16 of them as a complaint.

Jump to the detail

How much does The Empress Premier Chiang Mai cost per night?

Rates we observed for the listed sample dates ran USD 88 to USD 491 a night, with a midpoint around USD 142. Prices move with dates and room type.

Jump to the detail

Who should not book The Empress Premier Chiang Mai?

Guests who require a reliably soft mattress or premium pillow comfort.; Travelers highly sensitive to mold, damp smells, datedness or maintenance variation.; Guests wanting a central, highly walkable base or dependable ride-hailing pickups.; Remote workers who require verified high-speed, reliable internet or ergonomic workspace performance..

Jump to the detail

Working while you stay

Places to work near The Empress Premier Chiang Mai

Reviewed coworking spaces and work-friendly cafés within 3 km in a straight line. Check the actual journey, opening hours and any day-pass or laptop rules before you go.

Punspace Wiang Kaew

Coworking space · 2.6 km away · LodgeLens rating 6.8/10

Put Wiang Kaew on the shortlist for an Old City work base, especially if quiet concentration matters more than organized networking.

Read the review →

Carrot coffee cnx

Work-friendly café · 1.8 km away · LodgeLens rating 6.9/10

Choose Carrot Coffee CNX for a trial work session if you are staying nearby and mostly need a table, power and a relaxed setting.

Read the review →

Blue Coffee At Old Town

Work-friendly café · 2.0 km away · LodgeLens rating 5.5/10

Choose this branch for a flexible laptop session when you can adapt to the available seat, rather than treating it as a dependable office for a month.

Read the review →

See the best coworking spaces in Chiang Mai →

Compare what matters to your stay

Other hotels and focused shortlists

These comparisons use hotels in our analyzed collection. Follow a hotel’s review to check its trade-offs and source coverage.

Compare the Chiang Mai hotels we have analyzed →

Coucou Hotel

Breakfast and dining scores 8.4/10 in our analysis, compared with 6.5/10 here.

Breakfast and dining: 8.4/10 · 227 reviews about this

Trade-off: Light sleepers who require dependable soundproofing.

Read the supporting evidence →

G Nimman Chiang Mai

Location and getting around scores 8.6/10 in our analysis, compared with 6.8/10 here.

Location and getting around: 8.6/10 · 71 reviews about this

Trade-off: Light-sensitive guests who require dependable windows and natural light

Read the supporting evidence →

Next step

Not sure this is the right one?

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What supports this review

Read with these limitations

446 reviews analyzed across 8 languages. Latest guest review: October 2026. 151 reviews from the last 12 months. Analysis: October 2026. How our analysis works

Sample dates: Oct 2023–Oct 2026. Average stay rating 9.1/10, normalized across sources. The latest 12 months average -0.1 points versus the full sample; changing guests and sources can affect this.

  • No written Google reviews were collected.
  • No written Agoda reviews were collected.
  • The photo assessment does not cover every collected image.
  • Guest feedback comes from one review provider.
  • Some review sources are missing or need refreshing.
Review sources, sample sizes and collection dates
Booking.com446 reviews collectedSource collected · October 2026
Google0 reviews collected · 148 advertised by sourceReview evidence unavailable · October 2026
Agoda0 reviews collectedReview evidence unavailable · collection date unavailable

Our sample is not every review or every stay. Missing evidence does not establish that a facility is absent or a problem is resolved.

How this page was made

We hold 446 reviews for this property and analyzed 446 reviews across 8 languages. Text matching and AI interpretation can miss nuance, sarcasm or translations. Repeated experiences, larger samples and independent sources are more useful than a single vivid quote.

Quotes, however, are only ever drawn from the 145 English reviews. Machine-translating a guest’s sentence would change their original wording.

We count mentions using text patterns. Complaints can come from a reviewer’s “disliked” field or negative wording in their review. These counts describe the reviews we hold, not the proportion of all guests who experienced an issue. “Recent” means the last 730 days.

Scores, section explanations and photo descriptions come from a model reading the source material using AI, last run 9 October 2026. Published photos may be old, staged or incomplete; AI cannot measure a room or verify a facility is currently open. Nearby places are mapped within 1500 m; walking times are estimates, not checked routes. Prices are observations for sample dates and will move.

We link to a review or its source page when an address is available. Source, rating, and month accompany quotes to help you locate them. Some links open a collection of reviews rather than the individual quote.