Most reviewed room304 reviews
Superior Double Double
8.7 /10Average stay rating
0 / 304Reviews raising noise
Why consider it
No room-specific strengths established.
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Confirm current condition, exact layout and inclusions.
Chiang Mai / The stay, beyond the listing
Centara Riverside Hotel Chiang Mai
318/1 Chiangmai-Lamphun Road,T.Watekate, A.Muang
The LodgeLens take
A possible fit if these trade-offs work for you
A mixed proposition: spacious, bright rooms, comfortable beds, helpful staff, workable Wi-Fi and varied breakfast are balanced by dated interiors, maintenance uncertainty, noise risk, a less central location and uneven facilities.
Worth checking: 33 of the 2646 reviews in our sample contain a complaint about smells and damp. See the evidence
2,646 reviews analyzed · 2 sourcesUpdated Oct 2026
Published property photos · may not show current condition
The roomRooms are generally spacious and comfortable, with appealing views, good beds and well-regarded bathrooms.The night’s sleepBeds and pillows are a genuine strength, and many guests describe restful, quiet stays.The locationThe riverside setting is quiet, and nearby cafés, restaurants and essentials make the location workable with a ride-hailing app.
See live prices and availability
Useful findings, with limits Review dates and source coverage affect how much weight to give these findings.See coverage & dates ↗
Who it may suit
- Travelers prioritizing spacious rooms and views over modern finishes
- Guests comfortable using taxis or ride-hailing
- Value-focused stays when rates are discounted
- Travelers wanting a desk, breakfast and broad on-site facilities
Strongest: Wi-Fi 7.5, Price and value 7.5, Rooms 7.1
Think twice if
- Guests requiring reliably modern, well-maintained bathrooms
- Light sleepers unwilling to risk connecting-door or neighboring-room noise
- Travelers seeking a central, highly walkable base
- Serious gym users or families needing a clearly child-suitable pool
Weakest: Cleanliness and condition 4.8, Pool 5.0, Gym 6.0
If it sounds right
Check your dates
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Compare the same room, dates and guest count. Check taxes, breakfast and cancellation terms before paying.
Choose the room, not just the hotel
A little care here can change your stay.
Compare the room labels attached to guest reviews. Samples vary; a higher stay rating alone does not prove a better room. Check the exact bed, layout and inclusions before paying.
Room option299 reviews
Superior King
8.9 /10Average stay rating
7 / 299Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Room option184 reviews
Deluxe King
8.9 /10Average stay rating
2 / 184Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Room option87 reviews
Deluxe Double Double
8.3 /10Average stay rating
2 / 87Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Room option47 reviews
Premier King
8.7 /10Average stay rating
1 / 47Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Room option42 reviews
Premier Double Double
8.8 /10Average stay rating
2 / 42Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Room option30 reviews
Junior Suite
7.7 /10Average stay rating
4 / 30Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Room option26 reviews
Junior Suite Double Double
8.2 /10Average stay rating
1 / 26Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Room option23 reviews
Junior Suite King
8.6 /10Average stay rating
1 / 23Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Small review sample14 reviews
Deluxe Suite King
8.5 /10Average stay rating
0 / 14Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Small review sample7 reviews
Premium Deluxe King
9.0 /10Average stay rating
0 / 7Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Small review sample6 reviews
Grand Suite River View King
7.6 /10Average stay rating
1 / 6Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Small review sample6 reviews
Superior Room
8.6 /10Average stay rating
0 / 6Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Small review sample5 reviews
Executive Suite River View
9.4 /10Average stay rating
0 / 5Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Small review sample5 reviews
Room Assigned on Arrival
9.5 /10Average stay rating
0 / 5Reviews raising noise
Why consider it
No room-specific strengths established.
Check before paying
Confirm current condition, exact layout and inclusions.
Make the room request specific
A useful note for the hotel
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No room selected. The enquiry will ask about the hotel generally.
A closer look, on your terms
What matters for your stay?
Choose a priority to focus the review. Scores are our AI-assisted evidence assessments out of 10, separate from hotel stars and provider ratings.
11 topics · open any evidence panel for guest quotes, photos and how the score was formed.
Will you actually sleep here?
Sleep and noise
6.5/10
318 reviews about this · analyzed Oct 2026.
Beds and pillows are a genuine strength, and many guests describe restful, quiet stays.
Check before bookingSome reviews report noise through connecting doors, plumbing, air-conditioning, neighboring guests, and morning activity.
Guest evidence & score details
Beds and pillows are a genuine strength, and many guests describe restful, quiet stays. Noise can travel through connecting doors, plumbing, air-conditioning and from nearby activity, so light sleepers should request a quiet room.
- Bed comfortguest review evidence8.0
- Soundproofingguest review evidence5.0
- Pillowsguest review evidence7.0
Beds and pillows189 reviews
31 disliked133 likedlast mentioned Oct 2026
Noise117 reviews
28 disliked74 likedlast mentioned Oct 2026
Construction and roadworks2%
raised by 42 of 2,646last Oct 2026
Guests reporting this gave the whole stay 7.43/10 on average.
Soundproofing between roomsunder 1%
raised by 11 of 2,646last Jun 2026
Those who complained rated the whole stay 6.03/10 on average.
What guests liked
I was really impressed by the comfort of the room and how clean and quiet it was
The bed was very comfortable
What guests complained about
Chit-char noise from the nextdoor was quite loud
Our beloved river promenade (previously part of the hotel) was under construction/ renovation or damaged from flood
How we got to 6.5
Good but mixed: bed comfort is supported by many positive reviews and beds are visible in the supplied photographs. Quiet experiences are documented, but recent complaints include noise until 2 a.m. and sound transmission through connecting doors. Blackout performance is unknown.
Supports the score
- Many supplied reviews describe comfortable beds and generally quiet, restful stays.
- The supplied room images show substantial beds with multiple pillows and curtains.
Pulls the score down
- Some reviews report noise through connecting doors, plumbing, air-conditioning, neighboring guests, and morning activity.
- Blackout performance is not established by the supplied evidence.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
What are the rooms actually like?
Rooms
7.1/10
8.4Agoda · 4,994 ratings
664 reviews about this · 96 photos available · analyzed Oct 2026.
Rooms are generally spacious and comfortable, with appealing views, good beds and well-regarded bathrooms. Furnishings and comfort can vary, though, so this suits guests who value room size more than a sleek, modern finish.
Guest evidence & score details
Guest room
1 / 6 of 96 we hold
Room size331 reviews
8 disliked307 likedlast mentioned Oct 2026
Views253 reviews
13 disliked219 likedlast mentioned Oct 2026
Beds and pillows189 reviews
31 disliked133 likedlast mentioned Oct 2026
Bathrooms187 reviews
76 disliked81 likedlast mentioned Oct 2026
What guests liked
The room was very spacious
The bed was very comfortable
What guests complained about
cramped & could do with some soft music
Bed WAY too hard
Is it clean and well kept?
Cleanliness and condition
4.8/10
8.7Agoda · 4,994 ratings
483 reviews about this · analyzed Oct 2026.
Guests rate this 8.7 (city average 8.5); our evidence assessment is 4.8. These use different methods and samples; the detail below explains our assessment.
Cleanliness is often praised, but the hotel’s dated condition is the main weakness.
Check before bookingReviews document substantial datedness and maintenance limitations, including dirty carpets, old furnishings, unpleasant smells, and plumbing failures.
Guest evidence & score details
Cleanliness is often praised, but the hotel’s dated condition is the main weakness. Guests report worn furnishings, dirty carpets, smells and occasional plumbing problems, making this a poor match for anyone expecting a freshly renovated property.
- Cleanlinessguest review evidence6.5
- Room upkeepguest review evidence4.5
- Common areasphotos and reviews4.0
- Feels currentfrom the photos3.5
Cleanliness350 reviews
40 disliked282 likedlast mentioned Oct 2026
Wear and maintenance5%
raised by 121 of 2,646last Aug 2026
Guests reporting this gave the whole stay 7.34/10 on average.
Smells and damp2%
raised by 50 of 2,646last Feb 2026
Those who complained rated the whole stay 6.22/10 on average.
Plumbing, drainage and hot water1%
raised by 36 of 2,646last Aug 2026
Those who complained rated the whole stay 6.24/10 on average.
What guests liked
The bed is very comfortable and the room and bathroom very clean and the room spacious
What guests complained about
They did not clean the bathroom
Furniture is worn and unsafe
How we got to 4.8
4.8/10. Overall condition is pulled down by strong evidence of dated rooms and maintenance complaints, including cleanliness failures, smells, plumbing issues and recent pool-area construction debris. Cleanliness praise and some reports that rooms are well maintained prevent a lower score. The retrieved sample is not prevalence evidence, while corpus statistics are lexicon-detected lower bounds.
Supports the score
- Supplied reviews include multiple positive cleanliness assessments, including “Room very clean” and “Nice clean room.”
- Photographs show clean-looking, neatly made beds and orderly rooms; cleanliness itself cannot be verified reliably from marketing photography.
Pulls the score down
- Reviews document substantial datedness and maintenance limitations, including dirty carpets, old furnishings, unpleasant smells, and plumbing failures.
- A recent review describes a sewage smell, poor toilet flushing, construction debris and dirty water around the pool area.
- Photographs show traditional, older-style furnishings, but cannot establish actual cleanliness or wear.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Do the staff fix things when they go wrong?
Staff and service
7.0/10
8.8Agoda · 4,994 ratings
755 reviews about this · 11 photos available · analyzed Oct 2026.
Guests rate this 8.8 (city average 8.5); our evidence assessment is 7.0. These use different methods and samples; the detail below explains our assessment.
Friendly staff and generally smooth service are among the hotel’s stronger points. Check-in can be slow and problem-solving is less consistent, so guests with special requests should follow up rather than assume everything will be handled.
Guest evidence & score details
- Friendlinessguest review evidence8.0
- Responsivenessguest review evidence7.0
- Check-inguest review evidence6.5
- Problem solvingguest review evidence5.5
Lobby
1 / 6 of 11 we hold
Staff and service724 reviews
81 disliked598 likedlast mentioned Oct 2026
Check-in and check-out93 reviews
19 disliked43 likedlast mentioned Oct 2026
Housekeeping19 reviews
2 disliked12 likedlast mentioned Jun 2026
What guests liked
and the staff were friendly and provided excellent service
Very easy check in/check out process
What guests complained about
I do not like the service if Front desk who did not take instruction and do accordingly
Check-in service was slow and the hotel charges extra fees for getting you a taxi to the airport
Is breakfast worth booking?
Breakfast and dining
7.0/10
677 reviews about this · 60 photos available · analyzed Oct 2026.
Breakfast is a worthwhile option, with a varied buffet and generally good quality and value.
Check before bookingSome supplied reviews report crowding, slow table clearing and food running out.
Guest evidence & score details
Breakfast is a worthwhile option, with a varied buffet and generally good quality and value. Crowding, slow clearing and occasional coffee or food shortages can take the edge off, especially at busy times.
Breakfast
1 / 6 of 60 we hold
Breakfast595 reviews
72 disliked415 likedlast mentioned Oct 2026
On-site restaurant and bar151 reviews
35 disliked87 likedlast mentioned Sept 2026
Coffee57 reviews
18 disliked19 likedlast mentioned Sept 2026
What guests liked
excellent breakfast buffet with wide selection of choices
a wide variety of excellent coffee (cappuccino
What guests complained about
They seemed under staffed at breakfast and many of the tables were not cleared
one coffee machine broken and the second one didn’t have espresso
How we got to 7.0
Supports the score
- Breakfast is documented as a buffet with varied food displays.
- Supplied reviews include praise for breakfast quality, selection and value.
- The dining room appears spacious and has indoor and outdoor seating.
Pulls the score down
- Some supplied reviews report crowding, slow table clearing and food running out.
- Coffee receives mixed feedback, including requests for better variety.
- Western breakfast coverage is mixed in supplied reviews.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is the pool as good as the photos?
Pool
5.0/10
8.5Agoda · 4,994 ratings
151 reviews about this · 10 photos available · analyzed Oct 2026.
Guests rate this 8.5 (city average 8.0); our evidence assessment is 5.0. These use different methods and samples; the detail below explains our assessment.
The pool is pleasant enough, with loungers and shade, but it is smaller and less impressive than the photos may suggest.
Check before bookingSeveral supplied reviews describe the pool as small.
Guest evidence & score details
The pool is pleasant enough, with loungers and shade, but it is smaller and less impressive than the photos may suggest. Renovation or construction has sometimes restricted the area, so families and pool-focused guests should check its current condition.
- Viewfrom 10 photos3.0
- Cleanlinessguest review evidence4.0
- Spaceguest review evidence5.0
- Matches the photosphotos checked against reviews6.0
Pool
1 / 6 of 10 we hold
Pool151 reviews
30 disliked100 likedlast mentioned Oct 2026
What guests liked
The pool area was great
What guests complained about
The building was being painted so the pool area was covered and restricted
How we got to 5.0
Supports the score
- Outdoor pool is documented, with loungers and blue umbrellas visible.
- Recent reviews describe the pool as good or very nice.
- Poolside seating and shade structures are visibly provided.
Pulls the score down
- Several supplied reviews describe the pool as small.
- A recent review reports the pool was deep for small children and the children's area was small.
- Recent maintenance and availability problems are documented, including renovation and construction-related debris.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
How well placed is it, really?
Location and getting around
6.2/10
8.3Agoda · 4,994 ratings
234 reviews about this · analyzed Oct 2026.
Guests rate this 8.3 (city average 7.8); our evidence assessment is 6.2. These use different methods and samples; the detail below explains our assessment.
The riverside setting is quiet, and nearby cafés, restaurants and essentials make the location workable with a ride-hailing app.
Check before bookingReviews describe the hotel as somewhat outside the city core and inconvenient for walking to attractions.
Guest evidence & score details
The riverside setting is quiet, and nearby cafés, restaurants and essentials make the location workable with a ride-hailing app. It sits outside the main tourist core, however, so sightseeing is less convenient on foot.
- Walkabilitymeasured from the map5.5
- Sightseeing accessmeasured from the map5.0
- Taxi convenienceguest review evidence7.5
- Neighbourhood quietguest review evidence7.0
Taxis and ride-hailing157 reviews
41 disliked73 likedlast mentioned Sept 2026
Walking distance to things80 reviews
24 disliked34 likedlast mentioned Sept 2026
Feeling safe27 reviews
6 disliked18 likedlast mentioned Jul 2026
Public transport7 reviews
2 disliked3 likedlast mentioned Mar 2026
What guests liked
Shopping and restaurants all within walking distance
They have a pancake and waffle station
What guests complained about
It is not within walking distance of anything interesting
I read that these insects are usually transported in by people so it could be us
How we got to 6.2
The score combines access to nearby places, transport and sightseeing. Nearby-place counts and distances come from the stored Google Maps/POI scrape; guest reviews supply the practical walkability and taxi context.
Supports the score
- Several cafés, restaurants, convenience stores and pharmacies are mapped within 500 metres.
- Ride-hailing is available and repeatedly described as workable.
- The riverside setting and quietness are positively mentioned by some supplied reviews.
Pulls the score down
- Reviews describe the hotel as somewhat outside the city core and inconvenient for walking to attractions.
- No BTS, MRT or public-transport place is identified within 500 metres.
- Shopping facilities are not identified within the nearby search area.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Can you work or take calls from the room?
Wi-Fi
7.5/10
90 reviews about this · analyzed Oct 2026.
Wi-Fi is often strong enough for work and video calls, but reliability has not been consistent across stays.
Check before bookingHistorical supplied reviews report weak, unusable, slow, or intermittently cutting Wi-Fi.
Guest evidence & score details
Wi-Fi is often strong enough for work and video calls, but reliability has not been consistent across stays. Guests who need dependable connectivity should test it early and confirm whether internet access is included.
- Reliabilityguest review evidence7.5
- Video callsguest review evidence7.0
Wi-Fi and internet90 reviews
37 disliked24 likedlast mentioned Oct 2026
What guests liked
The internet connection was very strong and smooth
What guests complained about
WiFi is terrible too and cutting a lot of time
How we got to 7.5
Overall connectivity is rated 7.5/10: Wi-Fi is documented as available, with several positive reports including recent strong connectivity. The score is held below a higher rating by explicit historical reliability complaints, paid-access complaints, the absence of speed measurements, and a recent security concern. Retrieved reviews are relevance-selected rather than representative.
Supports the score
- Wi-Fi is listed as an internet service.
- Recent supplied reviews describe strong, easy-to-connect or good Wi-Fi.
- Some guests report smooth connectivity suitable for video calls.
Pulls the score down
- Historical supplied reviews report weak, unusable, slow, or intermittently cutting Wi-Fi.
- Several supplied reviews report paid rather than free internet.
- A recent supplied review says the connection was not secured.
Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is the desk usable for a working day?
Working from the room
7.0/10
99 reviews about this · 11 photos available · analyzed Oct 2026.
Rooms provide a proper desk and wheeled chair, making occasional work practical.
Check before bookingDesk dimensions and outlet placement are not established.
Guest evidence & score details
Rooms provide a proper desk and wheeled chair, making occasional work practical. The chair may be uncomfortable, outlets are not necessarily beside the desk, and Wi-Fi can vary, so it is better for light work than long desk-bound days.
- Chairfrom 11 photos5.0
Desk
1 / 6 of 11 we hold
Wi-Fi and internet90 reviews
37 disliked24 likedlast mentioned Oct 2026
Desk and working space14 reviews
3 disliked8 likedlast mentioned Jan 2026
What guests liked
& nice desk (though strangely no power cord located next to the desk)
The internet connection was very strong and smooth
What guests complained about
keys held at concierge desk because Centara seems to cut down on staff
WiFi is terrible too and cutting a lot of time
How we got to 7.0
Scored 7/10 because multiple photographs establish a dedicated desk and wheeled chair, and the corpus includes desk-related praise. The score is reduced because desk size, outlet access, and sustained working comfort are unverified; retrieved reviews are relevance-selected rather than representative.
Supports the score
- A proper desk and wheeled chair are visible in multiple room photographs.
- The supplied corpus records eight praise mentions for desk and working space, though detected counts are lower bounds.
Pulls the score down
- Desk dimensions and outlet placement are not established.
- One supplied review describes an uncomfortable chair; retrieved reviews are not prevalence estimates.
- Natural-light quality, cleanliness, and actual working comfort cannot be reliably scored from marketing photographs.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is there anywhere to train?
Gym
6.0/10
8.5Agoda · 4,994 ratings
77 reviews about this · 10 photos available · analyzed Oct 2026.
Guests rate this 8.5 (city average 8.0); our evidence assessment is 6.0. These use different methods and samples; the detail below explains our assessment.
The gym is spacious and has a useful range of cardio and resistance equipment.
Check before bookingGuest evidence describes older or dated equipment.
Guest evidence & score details
The gym is spacious and has a useful range of cardio and resistance equipment. Its dated machines may disappoint serious trainers, but it should cover a straightforward holiday workout.
Gym
1 / 6 of 10 we hold
Gym77 reviews
23 disliked44 likedlast mentioned Oct 2026
What guests liked
The gym is very clean and has everything you need
What guests complained about
The gym is a mess and with old equipment like it has now doesn’t make people want to return
How we got to 6.0
6/10: The gym is documented as existing and visually well equipped, spacious, and naturally lit, but guest evidence specifically identifies dated or old equipment. Retrieved reviews are relevance-selected rather than representative; corpus statistics report 77 gym mentions, including 23 complaints and 16 complaints in the last two years, with a complainers’ average rating of 7.7. No current alert is established within the last 180 days because the supplied latest complaint date is 2026-02-04.
Supports the score
- Gym exists and appears spacious.
- Multiple cardio machines, resistance machines, benches, and dumbbells are visible.
- Large windows provide substantial natural light.
Pulls the score down
- Guest evidence describes older or dated equipment.
- No supplied evidence establishes crowding, operating hours, or equipment functionality.
Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.
Is it worth the money?
Price and value
7.5/10
8.7Agoda · 4,994 ratings
177 reviews about this · analyzed Oct 2026.
The hotel generally offers good value through its spacious rooms, breakfast and overall facilities. That value is less convincing if you want to be in the tourist centre or expect modern, fully refreshed interiors.
Guest evidence & score details
Value for money177 reviews
31 disliked117 likedlast mentioned Sept 2026
What guests liked
Food & breakfast The lobby restaurant offered delicious meals at great value for money — generous portions and very good quality
What guests complained about
Not cheap at all and far from any touristic place
Patterns in the reviews we analyzed
What to check before you commit
Patterns from 2,646 analyzed reviews. Use them to ask better questions: review counts are not a prediction of your stay, and text interpretation can miss nuance.
Smells and damp
Higher concern33 of 2,646 reviews contain a complaint about this.
See the pattern & what to do
33 of 37 classified opinions about this were negative — 89% of these opinions. 13 of those are from the last 730 days. 50 of 2646 reviews mention it at all.
We also noticed occasional drain smells when toilets were flushed from higher floors
Like the sewer smell coming up through our bathroom and they did not clean our room very well
Room smelled a little musty and the carpets in the hallways need to be changed
Construction and roadworks
Higher concern28 of 2,646 reviews contain a complaint about this.
See the pattern & what to do
28 of 32 classified opinions about this were negative — 88% of these opinions. 13 of those are from the last 730 days. 42 of 2646 reviews mention it at all.
Our beloved river promenade (previously part of the hotel) was under construction/ renovation or damaged from flood
What you can do about it
- Request a room without a connecting door.
- Ask for a room away from noisy neighboring guests and hotel activity.
- Confirm whether renovation or construction work is occurring during the stay.
Noise
Moderate concern28 of 2,646 reviews contain a complaint about this.
See the pattern & what to do
28 of 102 classified opinions about this were negative — 27% of these opinions. 11 of those are from the last 730 days. 117 of 2646 reviews mention it at all.
Chit-char noise from the nextdoor was quite loud
The rooms are noisy of you have a connecting door
some rooms can be noisy as the window and other parts are not fully soundproof
Plumbing, drainage and hot water
Moderate concern18 of 2,646 reviews contain a complaint about this.
See the pattern & what to do
18 of 27 classified opinions about this were negative — 67% of these opinions. 11 of those are from the last 730 days. 36 of 2646 reviews mention it at all.
The toilet did not flush well
this particular room toilet flush could not flush properly
Shower and hot water is not hot enough
Soundproofing between rooms
Moderate concern8 of 2,646 reviews contain a complaint about this.
See the pattern & what to do
8 of 10 classified opinions about this were negative — 80% of these opinions. 5 of those are from the last 730 days. 11 of 2646 reviews mention it at all.
There did not appear to be much soundproofing with the rooms and could hear people opening and closing their doors
so I could hear everything from the room next door which was not really “fun” especially whenn you are trying to sleep
Very noisy from the next door room and both food and internet access are very expensive for Thailand
Reasons guests were glad they booked
The bright spots in guest feedback
Staff and service
598 reviewers praised it, 81 complained · 88% of opinions positive
Read a guest’s words
and the staff were friendly and provided excellent service
Breakfast
415 reviewers praised it, 72 complained · 85% of opinions positive
Read a guest’s words
excellent breakfast buffet with wide selection of choices
Room size
307 reviewers praised it, 8 complained · 98% of opinions positive
Read a guest’s words
The room was very spacious
Cleanliness
282 reviewers praised it, 40 complained · 88% of opinions positive
Read a guest’s words
The bed is very comfortable and the room and bathroom very clean and the room spacious
Views
219 reviewers praised it, 13 complained · 94% of opinions positive
Read a guest’s words
Beautiful View from my room
Get a feel for the neighbourhood
The world outside the lobby
21 mapped places sit within a five-minute walk. Distances are straight-line, converted to walking time at 80 m per minute with a 25% detour allowance.
Landmarks and transport
- 7-Eleven0.073 km
- ALIVE CAFE0.082 km
- Fellowship Cafe & Co-Working0.106 km
- Nextplus Pharmacy0.109 km
- Krusty's Sports Bar & Grill0.328 km
- Don Mueang Airport566.1 km
- Khao San Road579.1 km
- Grand Palace579.89 km
We have no confirmed rail or metro station in this map sample. Check the public-transport places below and verify the route to your destinations.
Explore food, transport and everyday essentials nearby
Eating and drinking
Restaurants5 mapped · 3 within 5 min
- ALIVE CAFE1 min · 4.9★
- ROSSAMPHASSA2 min · 5★
- Farida Roadside Salad (Brunch)2 min · 4.7★
Bars5 mapped · 3 within 5 min
- ฟังฉัน In the garden5 min · 5★
- Krusty's Sports Bar & Grill5 min · 4.6★
- CHO (Bar & Music - Craft Beer Chiangmai)5 min · 4.9★
Cafés and workspaces
Cafés5 mapped · 4 within 5 min
- Bellinee's Grab & Go โรงพยาบาลราชเวช เชียงใหม่1 min · 4.9★
- Fellowship Cafe & Co-Working2 min · 4.8★
- House of Tea 茶3 min · 4.9★
Coworking1 mapped · 1 within 5 min
- Fellowship Cafe & Co-Working2 min · 4.8★
Everyday essentials
Convenience5 mapped · 3 within 5 min
- 7-Eleven1 min · 3.7★
- 7-Eleven : Cargo2 min · 5★
- Tops daily PT Nong Hoi2 min · 2.8★
Pharmacies5 mapped · 5 within 5 min
- เน็กซ์พลัสเภสัช (Nextplus Pharmacy)2 min · 4.3★
- สาระพันยา (หนองหอย)3 min · 5★
- เอกเวชภัณฑ์4 min · 3★
Groceries5 mapped · 1 within 5 min
- 7-Eleven2 min
- Pamita Foods8 min · 5★
- Spn Frozen Foods8 min
Laundry5 mapped
- I wash and dry ไอ วอชแอนด์ดราย ช้างคลาน7 min · 4.5★
- Em's Laundry - Chiangmai Laundry10 min · 4.8★
- Laundry Bar มงฟอร์ตประถม12 min · 5★
Exercise
Gyms4 mapped · 1 within 5 min
- Pro Boxing Gym Chiang Mai5 min · 4.7★
- Core Combat Chiang Mai14 min · 5★
- D Fitness Chiangmai15 min · 4.9★
Yoga studios1 mapped
- Ustudio Yoga Fly17 min · 5★
Green space
Parks1 mapped
- Charoen Prathet Public Park20 min · 4.5★
Turn the findings into a better stay
Confirm these details before booking
Reviews and photos describe other people’s stays. The terms and room assigned to your reservation matter just as much.
For your reservation
- Exact room category, bed arrangement and maximum occupancy; requests such as a high floor may not be guaranteed.
- Total price for your dates, including taxes, service fees, breakfast and any deposit.
- Cancellation deadline, payment timing and whether the rate is refundable.
- Current opening hours, closures or extra charges for the facilities you need.
Questions raised by this hotel’s evidence
- Which room locations are quietest, and can a quiet room be guaranteed?
- Are umbrellas available throughout the day, and is the pool heated?
- Is the dining table present in every room category with this layout?
- Is the toilet room fully enclosed, and what shower screen or curtain is provided for the tub?
Short answers
Common questions about Centara Riverside Hotel Chiang Mai
Is Centara Riverside Hotel Chiang Mai noisy?
117 of 2646 reviews mention noise. Of the 117 reviewers mentioning it, 28 described a problem and 74 described it positively. These are counts of the collected reviews, not all guests. Separately, 42 reviews mention construction or roadworks nearby, 22 of them in the last two years, most recently 2026-10-05.
Jump to the detailIs there construction near Centara Riverside Hotel Chiang Mai?
42 collected reviews mention construction, roadworks or building work, first on 2009-06-24 and most recently on 2026-10-05. 28 described it as a complaint. This historical evidence does not establish whether work is continuing today.
Jump to the detailIs Centara Riverside Hotel Chiang Mai in a good location?
21 mapped places sit within a five-minute walk. No rail or metro station was identified in the mapped data. Check public transport and practical routes before booking. 34 reviewers praise how much is walkable from the door.
Jump to the detailIs breakfast at Centara Riverside Hotel Chiang Mai worth it?
595 reviews mention breakfast. 415 described it positively and 72 described a problem.
Jump to the detailHow is the Wi-Fi at Centara Riverside Hotel Chiang Mai?
Only 90 of 2646 reviews mention it at all, 37 of them as a complaint — thin evidence either way, which is itself worth knowing if you need to work.
Jump to the detailIs the pool at Centara Riverside Hotel Chiang Mai any good?
It scores 5.0/10 here. 151 reviews mention the pool, 30 of them as a complaint.
Jump to the detailWho should not book Centara Riverside Hotel Chiang Mai?
Guests requiring reliably modern, well-maintained bathrooms; Light sleepers unwilling to risk connecting-door or neighboring-room noise; Travelers seeking a central, highly walkable base; Serious gym users or families needing a clearly child-suitable pool.
Jump to the detailWorking while you stay
Places to work near Centara Riverside Hotel Chiang Mai
Reviewed coworking spaces and work-friendly cafés within 3 km in a straight line. Check the actual journey, opening hours and any day-pass or laptop rules before you go.
The Story 106 Co-Working Space &Cafe
Coworking space · 2.6 km away · LodgeLens rating 5.4/10
Choose The Story 106 for a short, flexible laptop session if atmosphere matters more than office furniture and uninterrupted connectivity.
Read the review →The Story 106 Co-Working Space &Cafe
Work-friendly café · 2.6 km away · LodgeLens rating 5.4/10
Worth trying for a solo laptop session, but not a branch to commit to for a month without testing your actual seat and connection first.
Read the review →Carrot coffee cnx
Work-friendly café · 2.8 km away · LodgeLens rating 6.9/10
Choose Carrot Coffee CNX for a trial work session if you are staying nearby and mostly need a table, power and a relaxed setting.
Read the review →Blue Coffee At Old Town
Work-friendly café · 3.0 km away · LodgeLens rating 5.5/10
Choose this branch for a flexible laptop session when you can adapt to the available seat, rather than treating it as a dependable office for a month.
Read the review →Compare what matters to your stay
Other hotels and focused shortlists
These comparisons use hotels in our analyzed collection. Follow a hotel’s review to check its trade-offs and source coverage.
Hotel Sensai Nimman Chiang Mai - Adults Only
Cleanliness and condition scores 8.7/10 in our analysis, compared with 4.8/10 here.
Cleanliness and condition: 8.7/10 · 148 reviews about this
Trade-off: Light sleepers or guests requiring reliably quiet nights
Read the supporting evidence →Coucou Hotel
Cleanliness and condition scores 8.6/10 in our analysis, compared with 4.8/10 here.
Cleanliness and condition: 8.6/10 · 203 reviews about this
Trade-off: Light sleepers who require dependable soundproofing.
Read the supporting evidence →Lis Hotel Chiangmai
Cleanliness and condition scores 8.4/10 in our analysis, compared with 4.8/10 here.
Cleanliness and condition: 8.4/10 · 181 reviews about this
Trade-off: Guests requiring a conventional gym or serious training facilities
Read the supporting evidence →- Best Chiang Mai hotels for remote work: rooms with a real desk11 qualifying hotels in our collection
- Chiang Mai hotels with the best breakfast12 qualifying hotels in our collection
- Chiang Mai hotels with fast, reliable Wi-Fi3 qualifying hotels in our collection
Next step
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What supports this review
Read with these limitations
2,646 reviews analyzed across 8 languages. Latest guest review: October 2026. 550 reviews from the last 12 months. Analysis: October 2026. How our analysis works
Sample dates: Aug 2007–Oct 2026. Average stay rating 8.4/10, normalized across sources. The latest 12 months average +0.5 points versus the full sample; changing guests and sources can affect this.
- No written Google reviews were collected.
- Some review sources are missing or need refreshing.
Review sources, sample sizes and collection dates
Booking.com437 reviews collectedSource collected · October 2026
Google0 reviews collected · 3,525 advertised by sourceReview evidence unavailable · October 2026
Agoda2,209 reviews collectedSource collected · October 2026
Our sample is not every review or every stay. Missing evidence does not establish that a facility is absent or a problem is resolved.