Kuala Lumpur / The stay, beyond the listing

Eassy Hotel KL Sentral

No. 110, Jalan Tun Sambanthan (Brickfields) KL Sentral

The LodgeLens take

Check the pool findings before booking

A location-led, practical stay with useful furnishings and generally positive service, but meaningful uncertainty around room allocation, noise, Wi-Fi, maintenance and breakfast quality. The strongest advantage is access to KL Sentral and nearby amenities; the main risk is sleep quality.

Worth checking: 393 of the 5338 reviews in our sample contain a complaint about noise. See the evidence

Published property photos · may not show current condition

Published photos, not an inspection. Confirm the exact room and current facilities.

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Useful findings, with limits Review dates and source coverage affect how much weight to give these findings.See coverage & dates ↗

Who it may suit

  • Transit-focused travelers prioritising immediate KL Sentral access
  • Short stays where location outweighs room size
  • Travelers comfortable requesting a quieter room and confirming room features
  • Guests who mainly need a basic desk rather than an ergonomic work setup

Strongest: Location and getting around 8.7, Price and value 7.2, Staff and service 6.5

Think twice if

  • Light sleepers or travelers requiring dependable soundproofing
  • Guests needing guaranteed windows, city views or generous room space
  • Remote workers requiring reliable Wi-Fi and video calls
  • Travelers seeking a pool, substantial gym or consistently strong breakfast

Weakest: Pool 0.0, Sleep and noise 3.8, Wi-Fi 4.3

If it sounds right

Check your dates

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Compare the same room, dates and guest count. Check taxes, breakfast and cancellation terms before paying.

Choose the room, not just the hotel

A little care here can change your stay.

Compare the room labels attached to guest reviews. Samples vary; a higher stay rating alone does not prove a better room. Check the exact bed, layout and inclusions before paying.

Most reviewed room1626 reviews

Deluxe Queen Room

9.2 /10Average stay rating
79 / 1626Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option695 reviews

Deluxe Triple Room

9.3 /10Average stay rating
18 / 695Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option607 reviews

Deluxe Family Room

9.3 /10Average stay rating
33 / 607Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option485 reviews

Deluxe Queen Room : Hassle Free Check-in / Free Wifi / Hourly Sanitization of Common Area / Gym & Rooftop Sky Garden Access

8.4 /10Average stay rating
72 / 485Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option149 reviews

Deluxe Twin Room

9.2 /10Average stay rating
6 / 149Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Room option132 reviews

Superior Family Room

9.5 /10Average stay rating
3 / 132Reviews raising noise

Why consider it

No room-specific strengths established.

Check before paying

Confirm current condition, exact layout and inclusions.

Make the room request specific

A useful note for the hotel

Select a room above, then copy an enquiry to use before booking. Nothing is sent from this page.

Preview the enquiry

No room selected. The enquiry will ask about the hotel generally.

A closer look, on your terms

What matters for your stay?

Choose a priority to focus the review. Scores are our AI-assisted evidence assessments out of 10, separate from hotel stars and provider ratings.

11 topics · open any evidence panel for guest quotes, photos and how the score was formed.

Will you actually sleep here?

Sleep and noise

3.8/10

840 reviews about this · analyzed Oct 2026.

Sleep is a real weakness here: street, station, corridor, neighbouring-room and air-conditioning noise can disrupt the night.

Check before bookingNoise from streets, the station, corridors, neighboring rooms, housekeeping, and air-conditioning is documented.

Guest evidence & score details

Sleep is a real weakness here: street, station, corridor, neighbouring-room and air-conditioning noise can disrupt the night. Beds are comfortable for some guests, especially in rooms away from the street, but soundproofing complaints are substantial. Choose it for transport access, not if you are a light sleeper.

  • Bed comfortguest review evidence
    6.0
  • Soundproofingguest review evidence
    3.0
  • Pillowsguest review evidence
    5.5
Noise521 reviews
393 disliked68 likedlast mentioned Oct 2026
Beds and pillows307 reviews
90 disliked151 likedlast mentioned Oct 2026
Soundproofing between rooms2%
raised by 133 of 5,338last Oct 2026

Guests reporting this gave the whole stay 7.14/10 on average.

Construction and roadworksunder 1%
raised by 28 of 5,338last Sept 2026

Guests reporting this gave the whole stay 6.75/10 on average.

What guests complained about

and it was extremely noisy all night and in the morning

There was construction happening every morning on the floor above and it was so noisy

How we got to 3.8
Supports the score
  • Some guests report comfortable beds and quieter rooms when positioned away from the street or station.
  • Rooms visibly include beds, pillows, curtains, and air-conditioning.
Pulls the score down
  • Noise from streets, the station, corridors, neighboring rooms, housekeeping, and air-conditioning is documented.
  • Soundproofing complaints have materially affected sleep for some guests.
  • Bed and pillow feedback is mixed.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

What are the rooms actually like?

Rooms

5.8/10
7.3Agoda · 18,148 ratings

856 reviews about this · 38 photos available · analyzed Oct 2026.

Guests rate this 7.3 (city average 7.2); our evidence assessment is 5.8. These use different methods and samples; the detail below explains our assessment.

The rooms are functional but inconsistent, with some comfortable, well-equipped examples and some that feel very small. Bathrooms draw the clearest criticism, while beds, pillows, views and space vary by room. It suits short stays where location matters more than room comfort.

Guest evidence & score details
Bathrooms436 reviews
225 disliked127 likedlast mentioned Oct 2026
Beds and pillows307 reviews
90 disliked151 likedlast mentioned Oct 2026
Room size260 reviews
118 disliked104 likedlast mentioned Sept 2026
Views75 reviews
28 disliked24 likedlast mentioned Sept 2026

What guests liked

The room was spacious and very comfortable with toiletries

Booking.com · rated 10/10 · February 2026 · Deluxe Triple Room

The bed and pillows were comfortable and the room has a great android TV

Booking.com · rated 8/10 · August 2026 · Deluxe Queen Room : Hassle Free Check-in / Free Wifi / Hourly Sanitization of Common Area / Gym & Rooftop Sky Garden Access

What guests complained about

been tired all day and end up got small room like coffin

The mattress and pillows were very hard and not comfortable

Is it clean and well kept?

Cleanliness and condition

6.4/10
8.7Agoda · 18,148 ratings

1,528 reviews about this · analyzed Oct 2026.

Guests rate this 8.7 (city average 7.1); our evidence assessment is 6.4. These use different methods and samples; the detail below explains our assessment.

Cleanliness is generally acceptable, but the hotel is not reliably well kept.

Check before bookingSupplied reviews document stained bedding and towels, dust, odors, pests, mold, and inadequate cleaning.

Guest evidence & score details

Cleanliness is generally acceptable, but the hotel is not reliably well kept. Guests praise tidy rooms and housekeeping, while others report dirty bedding, dust, smells, pests, mould and maintenance problems. Check recent room feedback carefully if cleanliness is a priority.

  • Cleanlinessguest review evidence
    6.8
  • Room upkeepguest review evidence
    6.2
  • Common areasphotos and reviews
    6.5
  • Feels currentfrom the photos
    6.7
Cleanliness1399 reviews
80 disliked1217 likedlast mentioned Oct 2026
Smells and damp2%
raised by 115 of 5,338last Sept 2026

Guests reporting this gave the whole stay 7/10 on average.

Plumbing, drainage and hot water2%
raised by 101 of 5,338last Sept 2026

Guests reporting this gave the whole stay 7.35/10 on average.

Wear and maintenanceunder 1%
raised by 34 of 5,338last Oct 2026

Guests reporting this gave the whole stay 6.7/10 on average.

What guests liked

The place and rooms themselves are all very clean and tidy

What guests complained about

but the bedding is very dirty

Broken air conditioner … suddenly stopped working in a middle of the night

How we got to 6.4
Supports the score
  • Many supplied reviews describe rooms as clean and well maintained.
  • Recent positive reviews describe clean rooms and good housekeeping.
  • Supplied room photographs show orderly, furnished rooms with intact-looking finishes; photographs cannot establish real-world cleanliness or wear.
Pulls the score down
  • Supplied reviews document stained bedding and towels, dust, odors, pests, mold, and inadequate cleaning.
  • Recent complaints include baby roaches, dirty bedding, and a sulfur-like bathroom odor.
  • The retrieved reviews are relevance-selected and not prevalence estimates.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Do the staff fix things when they go wrong?

Staff and service

6.5/10
9.1Agoda · 18,148 ratings

2,464 reviews about this · 8 photos available · analyzed Oct 2026.

Guests rate this 9.1 (city average 7.0); our evidence assessment is 6.5. These use different methods and samples; the detail below explains our assessment.

Staff are often friendly and check-in is usually straightforward, but problem-solving is the weak point. Guests describe helpful reception and housekeeping alongside reports of poor behaviour or limited help when something goes wrong. It is a better fit if you expect a simple stay rather than hands-on service.

Guest evidence & score details
  • Friendlinessguest review evidence
    7.0
  • Responsivenessguest review evidence
    6.0
  • Check-inguest review evidence
    8.0
  • Problem solvingguest review evidence
    4.0
Staff and service2370 reviews
60 disliked2226 likedlast mentioned Oct 2026
Check-in and check-out295 reviews
27 disliked230 likedlast mentioned Oct 2026
Housekeeping156 reviews
13 disliked126 likedlast mentioned Oct 2026

What guests liked

The staff at the reception are so very nice and helpful

Booking.com · rated 9/10 · January 2026 · Deluxe Triple Room

Check-in and check-out processes were very straightforward and smooth

What guests complained about

The hotel staff's behavior is mostly terrible

I arrived early in the morning and wasn't able to check in

Is breakfast worth booking?

Breakfast and dining

5.0/10

645 reviews about this · 4 photos available · analyzed Oct 2026.

Breakfast is available, but its value is mixed rather than a reason to book.

Check before bookingBreakfast quality, portions, menu choice, coffee, and value receive substantial criticism.

Guest evidence & score details

Breakfast is available, but its value is mixed rather than a reason to book. Some guests find it tasty and convenient, while others criticise the limited choice, portions, coffee and value. Consider it a practical extra, not a standout dining experience.

Breakfast372 reviews
137 disliked156 likedlast mentioned Oct 2026
On-site restaurant and bar306 reviews
38 disliked199 likedlast mentioned Sept 2026
Coffee97 reviews
20 disliked45 likedlast mentioned Oct 2026

What guests liked

The breakfast was good

Booking.com · rated 9/10 · June 2026 · Deluxe Queen Room : Hassle Free Check-in / Free Wifi / Hourly Sanitization of Common Area / Gym & Rooftop Sky Garden Access

stuff to make coffee and toiletries were all provided

Booking.com · rated 9/10 · January 2026 · Deluxe Triple Room

What guests complained about

Breakfast had a very limited selection and was quite poor

Booking.com · rated 9/10 · April 2026 · Deluxe Queen Room : Hassle Free Check-in / Free Wifi / Hourly Sanitization of Common Area / Gym & Rooftop Sky Garden Access

it would have been better if the tea and coffee provided at the restaurant had less sugar/ provided the guest the choice to add sugar

Booking.com · rated 9/10 · September 2026 · Deluxe Queen Room : Hassle Free Check-in / Free Wifi / Hourly Sanitization of Common Area / Gym & Rooftop Sky Garden Access
How we got to 5.0
Supports the score
  • Breakfast is available, with documented buffet imagery and nearby dining access.
  • Some guests describe breakfast as tasty, good, or convenient.
  • The attached restaurant/cafe provides an on-site dining option.
Pulls the score down
  • Breakfast quality, portions, menu choice, coffee, and value receive substantial criticism.
  • Evidence conflicts between buffet imagery and reviews describing limited set menus or vouchers.
  • The supplied evidence does not establish a rooftop bar.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is the pool as good as the photos?

Pool

Not on site

7 reviews about this · analyzed Oct 2026.

There is no documented swimming pool, and a guest explicitly says the hotel has none.

Check before bookingNo swimming pool is documented in the supplied property facilities or photograph set.

Guest evidence & score details

There is no documented swimming pool, and a guest explicitly says the hotel has none. Do not book this property expecting the pool shown or implied elsewhere.

Pool7 reviews
4 disliked0 likedlast mentioned Apr 2026
How we got to 0.0

Scored 0/10 because the supplied evidence indicates that no swimming pool is provided. Pool-specific experience attributes cannot be assessed.

Pulls the score down
  • No swimming pool is documented in the supplied property facilities or photograph set.
  • One supplied review explicitly states: "There is no gym or pool".

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

How well placed is it, really?

Location and getting around

8.7/10
9.5Agoda · 18,148 ratings

1,277 reviews about this · analyzed Oct 2026.

The location is excellent for getting around, with KL Sentral about 20 metres away and restaurants, shops and cafés close by.

Check before bookingNoise is a material limitation: recent reviews mention train, corridor and restaurant noise.

Guest evidence & score details

The location is excellent for getting around, with KL Sentral about 20 metres away and restaurants, shops and cafés close by. The trade-off is a lively, noisy immediate area with trains, bars and karaoke venues. It is ideal for transit-focused travellers who can tolerate urban noise.

  • Walkabilitymeasured from the map
    9.4
  • Sightseeing accessmeasured from the map
    8.8
  • Taxi convenienceguest review evidence
    8.4
  • Neighbourhood quietguest review evidence
    5.2
Public transport1009 reviews
89 disliked749 likedlast mentioned Oct 2026
Walking distance to things307 reviews
9 disliked292 likedlast mentioned Oct 2026
Feeling safe73 reviews
20 disliked44 likedlast mentioned Oct 2026
Taxis and ride-hailing60 reviews
4 disliked49 likedlast mentioned Oct 2026

What guests liked

The location was perfect—just a 2-minute walk to KL Sentral and NU Sentral

An excellent location close to KL Sentral train station

Booking.com · rated 8/10 · April 2026 · Deluxe Queen Room : Hassle Free Check-in / Free Wifi / Hourly Sanitization of Common Area / Gym & Rooftop Sky Garden Access

What guests complained about

no space to walk beside the bed

Booking.com · rated 4/10 · June 2026 · Deluxe Queen Room : Hassle Free Check-in / Free Wifi / Hourly Sanitization of Common Area / Gym & Rooftop Sky Garden Access

Our room was facing the train station and we had a lot of noise disturbance until around 1am

Booking.com · rated 6/10 · June 2026 · Deluxe Queen Room : Hassle Free Check-in / Free Wifi / Hourly Sanitization of Common Area / Gym & Rooftop Sky Garden Access
How we got to 8.7

The score combines access to nearby places, transport and sightseeing. Nearby-place counts and distances come from the stored Google Maps/POI scrape; guest reviews supply the practical walkability and taxi context.

Supports the score
  • Excellent access to public transport, with KL Sentral about 20 metres away.
  • Many restaurants, cafés, shops and convenience stores are nearby.
  • Reviews describe the location as convenient and close to transport.
Pulls the score down
  • Noise is a material limitation: recent reviews mention train, corridor and restaurant noise.
  • The immediate area includes several bars and karaoke venues.
  • Sidewalk quality is not established by the supplied evidence.

Evidence confidence: moderate. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Can you work or take calls from the room?

Wi-Fi

4.3/10

112 reviews about this · analyzed Oct 2026.

Wi-Fi is unreliable enough to be a concern for work or calls.

Check before bookingMultiple supplied reviews report slow, weak, unstable, or unavailable Wi-Fi, including recent complaints.

Guest evidence & score details

Wi-Fi is unreliable enough to be a concern for work or calls. Some guests find it excellent or acceptable, but others report slow, weak, unstable or unavailable service. Bring a backup connection if you need dependable internet.

  • Reliabilityguest review evidence
    4.5
  • Video callsguest review evidence
    4.0
Wi-Fi and internet112 reviews
31 disliked54 likedlast mentioned Aug 2026

What guests liked

Wifi connectivity is excellent

Booking.com · rated 9/10 · July 2026 · Deluxe Queen Room : Hassle Free Check-in / Free Wifi / Hourly Sanitization of Common Area / Gym & Rooftop Sky Garden Access

What guests complained about

Slow & unstable wifi

Booking.com · rated 9/10 · April 2026 · Deluxe Queen Room : Hassle Free Check-in / Free Wifi / Hourly Sanitization of Common Area / Gym & Rooftop Sky Garden Access
How we got to 4.3
Supports the score
  • Wi-Fi is listed as an available hotel service.
  • Some supplied reviews describe the connection as reliable or acceptable.
Pulls the score down
  • Multiple supplied reviews report slow, weak, unstable, or unavailable Wi-Fi, including recent complaints.
  • No measured download or upload speeds were supplied.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is the desk usable for a working day?

Working from the room

6.0/10

126 reviews about this · 3 photos available · analyzed Oct 2026.

The room can handle light work, with a dedicated desk, chair and nearby power outlets.

Check before bookingSeveral supplied reviews describe rooms as small or compact, limiting workspace flexibility.

Guest evidence & score details

The room can handle light work, with a dedicated desk, chair and nearby power outlets. Small rooms, uncomfortable seating and inconsistent natural light limit it for a full working day, while Wi-Fi may also let you down. It is best for brief laptop sessions rather than remote-work living.

  • Chairfrom 3 photos
    5.0
  • Natural lightfrom 3 photos
    4.0
Wi-Fi and internet112 reviews
31 disliked54 likedlast mentioned Aug 2026
Desk and working space15 reviews
1 disliked7 likedlast mentioned Sept 2026

What guests liked

For digital nomads planning to spend several hours working from their room

Wifi connectivity is excellent

Booking.com · rated 9/10 · July 2026 · Deluxe Queen Room : Hassle Free Check-in / Free Wifi / Hourly Sanitization of Common Area / Gym & Rooftop Sky Garden Access

What guests complained about

Slow & unstable wifi

Booking.com · rated 9/10 · April 2026 · Deluxe Queen Room : Hassle Free Check-in / Free Wifi / Hourly Sanitization of Common Area / Gym & Rooftop Sky Garden Access
How we got to 6.0

A dedicated desk is documented visually, with visible power access. The overall score is reduced because supplied reviews describe small or compact rooms and the workspace evidence does not establish generous working area or consistent natural light. The corpus statistics show 7 praise detections, 1 complaint detection, and 7 unclassified mentions, but they cannot establish prevalence.

Supports the score
  • A dedicated desk and chair are shown in multiple room layouts.
  • A power outlet panel is visible at the desk.
  • Some supplied reviews describe the property as suitable for work or business travel.
Pulls the score down
  • Several supplied reviews describe rooms as small or compact, limiting workspace flexibility.
  • One supplied review explicitly reports an uncomfortable experience relevant to desk seating.
  • Natural light is inconsistent: some rooms show windows, while supplied reviews mention rooms without windows.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is there anywhere to train?

Gym

5.0/10
8.2Agoda · 18,148 ratings

122 reviews about this · 2 photos available · analyzed Oct 2026.

Guests rate this 8.2 (city average 6.6); our evidence assessment is 5.0. These use different methods and samples; the detail below explains our assessment.

A small gym exists, with cardio and free weights, but it is basic and equipment reliability is mixed.

Check before bookingThe room appears compact and equipment selection is limited.

Guest evidence & score details

A small gym exists, with cardio and free weights, but it is basic and equipment reliability is mixed. Guests appreciate having a workout option, while reports mention non-working air-conditioning and a treadmill. It is suitable for a quick session, not serious training.

Gym122 reviews
10 disliked89 likedlast mentioned Sept 2026

What guests liked

Small gym available and sitting area which was a nice touch

Booking.com · rated 8/10 · January 2026 · Deluxe Queen Room : Hassle Free Check-in / Free Wifi / Hourly Sanitization of Common Area / Gym & Rooftop Sky Garden Access

What guests complained about

In the fitness centre - the air con and treadmill did not work

Booking.com · rated 5/10 · June 2026 · Deluxe Queen Room : Hassle Free Check-in / Free Wifi / Hourly Sanitization of Common Area / Gym & Rooftop Sky Garden Access
How we got to 5.0
Supports the score
  • Gym is documented as an available facility.
  • Bright room with large windows and visible cardio and free-weight equipment.
Pulls the score down
  • The room appears compact and equipment selection is limited.
  • Guest reports conflict on equipment functionality.

Evidence confidence: higher. This is a model assessment, not a statistical probability. Limited or inconsistent sources reduce confidence.

Is it worth the money?

Price and value

7.2/10
8.9Agoda · 18,148 ratings

364 reviews about this · analyzed Oct 2026.

Guests rate this 8.9 (city average 7.3); our evidence assessment is 7.2. These use different methods and samples; the detail below explains our assessment.

The hotel can be good value when transport access and a low price matter most. Guests often praise the value, though some feel the experience does not justify the cost when noise, room size or upkeep disappoint. It is strongest for short, practical stays near KL Sentral.

Guest evidence & score details
Value for money364 reviews
17 disliked318 likedlast mentioned Sept 2026

What guests liked

it's excellent value for money and I would definitely stay here again!

What guests complained about

the overall experience leads me to feel that this hotel is not value for money

Patterns in the reviews we analyzed

What to check before you commit

Patterns from 5,338 analyzed reviews. Use them to ask better questions: review counts are not a prediction of your stay, and text interpretation can miss nuance.

Noise

Higher concern

393 of 5,338 reviews contain a complaint about this.

See the pattern & what to do

393 of 461 classified opinions about this were negative — 85% of these opinions. 283 of those are from the last 730 days. 521 of 5338 reviews mention it at all.

and it was extremely noisy all night and in the morning

The hallway can be very noisy even during wee hours of the night / early morning

Booking.com · rated 6/10 · June 2026 · Deluxe Triple Room

was very noisy from sound of a child screaming and running on the corridor

Booking.com · rated 9/10 · April 2026 · Deluxe Queen Room : Hassle Free Check-in / Free Wifi / Hourly Sanitization of Common Area / Gym & Rooftop Sky Garden Access
What you can do about it
  • Request a room away from the street and KL Sentral station.
  • Request a room away from elevators, corridors, housekeeping routes, and machinery.
  • If possible, request an interior room; one supplied guest reported a quieter room away from the street.
  • Ask the hotel to confirm whether renovation or other works are occurring before arrival.

Soundproofing between rooms

Higher concern

95 of 5,338 reviews contain a complaint about this.

See the pattern & what to do

95 of 109 classified opinions about this were negative — 87% of these opinions. 76 of those are from the last 730 days. 133 of 5338 reviews mention it at all.

the room is not soundproofed and you can easily hear people talking next door during the night or early morning

Poor sound proofing and noisy neighbours led to a bad nights sleep

Booking.com · rated 8/10 · September 2026 · Deluxe Queen Room : Hassle Free Check-in / Free Wifi / Hourly Sanitization of Common Area / Gym & Rooftop Sky Garden Access

The sleep quality is poor due to the extremely thin walls

Smells and damp

Higher concern

60 of 5,338 reviews contain a complaint about this.

See the pattern & what to do

60 of 86 classified opinions about this were negative — 70% of these opinions. 45 of those are from the last 730 days. 115 of 5338 reviews mention it at all.

the foul smell in the toilet and bath should be resolved

Booking.com · rated 6/10 · June 2026 · Deluxe Triple Room

The sewerage smell of the toilet in our room

The walls have mould

Booking.com · rated 4/10 · May 2026 · Deluxe Queen Room : Hassle Free Check-in / Free Wifi / Hourly Sanitization of Common Area / Gym & Rooftop Sky Garden Access

Plumbing, drainage and hot water

Higher concern

43 of 5,338 reviews contain a complaint about this.

See the pattern & what to do

43 of 84 classified opinions about this were negative — 51% of these opinions. 33 of those are from the last 730 days. 101 of 5338 reviews mention it at all.

just: shower only had cold water on day 2&3

The water pressure was quite weak

Water pressure in the shower was a bit weak

Booking.com · rated 9/10 · February 2026 · Deluxe Queen Room : Hassle Free Check-in / Free Wifi / Hourly Sanitization of Common Area / Gym & Rooftop Sky Garden Access

Street and traffic noise

Higher concern

20 of 5,338 reviews contain a complaint about this.

See the pattern & what to do

20 of 26 classified opinions about this were negative — 77% of these opinions. 18 of those are from the last 730 days. 27 of 5338 reviews mention it at all.

you can hear every noise from the street the entire night

Booking.com · rated 7/10 · January 2026 · Deluxe Queen Room : Hassle Free Check-in / Free Wifi / Hourly Sanitization of Common Area / Gym & Rooftop Sky Garden Access

Noise from the street is really disturbing

loud noise outside because of monorail and no sound proof

Reasons guests were glad they booked

The bright spots in guest feedback

Staff and service

2226 reviewers praised it, 60 complained · 97% of opinions positive

Read a guest’s words

The staff at the reception are so very nice and helpful

Booking.com · rated 9/10 · January 2026 · Deluxe Triple Room

Public transport

749 reviewers praised it, 89 complained · 89% of opinions positive

Read a guest’s words

An excellent location close to KL Sentral train station

Booking.com · rated 8/10 · April 2026 · Deluxe Queen Room : Hassle Free Check-in / Free Wifi / Hourly Sanitization of Common Area / Gym & Rooftop Sky Garden Access

Walking distance to things

292 reviewers praised it, 9 complained · 97% of opinions positive

Read a guest’s words

The location was perfect—just a 2-minute walk to KL Sentral and NU Sentral

Get a feel for the neighbourhood

The world outside the lobby

46 mapped places sit within a five-minute walk. Distances are straight-line, converted to walking time at 80 m per minute with a 25% detour allowance.

Landmarks and transport

  • KL Sentral0.02 km
  • NU Sentral0.044 km
  • Panda Tata Burger0.045 km
  • Illy Caffè • NU Sentral0.054 km
  • Kingz 150.097 km
  • Suvarnabhumi Airport1178.43 km
  • Silom1185 km
  • Asok1185.63 km

We have no confirmed rail or metro station in this map sample. Check the public-transport places below and verify the route to your destinations.

Explore food, transport and everyday essentials nearby

Eating and drinking

Bars5 mapped · 5 within 5 min

Cafés and workspaces

Cafés5 mapped · 5 within 5 min
Coworking5 mapped · 5 within 5 min

Everyday essentials

Convenience5 mapped · 5 within 5 min
Groceries5 mapped · 5 within 5 min
Shopping1 mapped · 1 within 5 min
Pharmacies5 mapped · 5 within 5 min
Laundry5 mapped · 3 within 5 min

Getting around

Public transport5 mapped · 5 within 5 min

Exercise

Gyms5 mapped · 2 within 5 min

Green space

Parks1 mapped

Worth knowing about

Late-night venues3 mapped · 3 within 5 min

Within 500 m: Kingz 15 (2 min), Karaoke Manekineko Nu Sentral (2 min), Mai Bar (3 min). Late-night venues this close are worth knowing about if you are a light sleeper.

Turn the findings into a better stay

Confirm these details before booking

Reviews and photos describe other people’s stays. The terms and room assigned to your reservation matter just as much.

For your reservation

  • Exact room category, bed arrangement and maximum occupancy; requests such as a high floor may not be guaranteed.
  • Total price for your dates, including taxes, service fees, breakfast and any deposit.
  • Cancellation deadline, payment timing and whether the rate is refundable.
  • Current opening hours, closures or extra charges for the facilities you need.

Questions raised by this hotel’s evidence

  • Which room locations are quietest, and can a quiet room be guaranteed?
  • Is the in-room Wi-Fi currently reliable for video calls, and is a recent speed test available?
  • Is there a separate shower screen or curtain between the shower and toilet?
  • What are the desk dimensions and are there power outlets beside it?

Short answers

Common questions about Eassy Hotel KL Sentral

Is Eassy Hotel KL Sentral noisy?

521 of 5338 reviews mention noise. Of the 521 reviewers mentioning it, 393 described a problem and 68 described it positively. These are counts of the collected reviews, not all guests. Separately, 28 reviews mention construction or roadworks nearby, 18 of them in the last two years, most recently 2026-09-30.

Jump to the detail

Is there construction near Eassy Hotel KL Sentral?

28 collected reviews mention construction, roadworks or building work, first on 2023-10-08 and most recently on 2026-09-30. 13 described it as a complaint. This historical evidence does not establish whether work is continuing today.

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Is Eassy Hotel KL Sentral in a good location?

46 mapped places sit within a five-minute walk. No rail or metro station was identified in the mapped data. Check public transport and practical routes before booking. 292 reviewers praise how much is walkable from the door.

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Is breakfast at Eassy Hotel KL Sentral worth it?

372 reviews mention breakfast. 156 described it positively and 137 described a problem.

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How is the Wi-Fi at Eassy Hotel KL Sentral?

Only 112 of 5338 reviews mention it at all, 31 of them as a complaint — thin evidence either way, which is itself worth knowing if you need to work.

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Is the pool at Eassy Hotel KL Sentral any good?

It scores 0.0/10 here. 7 reviews mention the pool, 4 of them as a complaint. Scored 0/10 because the supplied evidence indicates that no swimming pool is provided. Pool-specific experience attributes cannot be assessed.

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Who should not book Eassy Hotel KL Sentral?

Light sleepers or travelers requiring dependable soundproofing; Guests needing guaranteed windows, city views or generous room space; Remote workers requiring reliable Wi-Fi and video calls; Travelers seeking a pool, substantial gym or consistently strong breakfast.

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Working while you stay

Places to work near Eassy Hotel KL Sentral

Reviewed coworking spaces and work-friendly cafés within 3 km in a straight line. Check the actual journey, opening hours and any day-pass or laptop rules before you go.

Co-labs Coworking KL Sentral

Coworking space · 110 m away · LodgeLens rating 7.5/10

Co-labs KL Sentral is worth considering for a transport-oriented weekday workday, especially if you want a professional setting rather than another café session.

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Escape by Etiqa

Coworking space · 1.2 km away · LodgeLens rating 7.7/10

A strong shortlist option for a focused weekday or a small team's longer stay, provided you establish the booking terms first.

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See the best coworking spaces in Kuala Lumpur →

Same neighbourhood, different stay

Other reviewed hotels near Eassy Hotel KL Sentral

Hotels we have analysed within about 1.5 km in a straight line. Compare the trade-offs before you choose.

City Central Hotel

100 m away · strongest: location and getting around 8.5/10

A well-located, good-value hotel with friendly service and a useful gym, but compact rooms, weak sound insulation, inconsistent condition, limited workspace and disappointing breakfast reduce comfort.

Read the review →

Hotel Westree KL Sentral

110 m away · strongest: location and getting around 8.7/10

A budget-focused, highly convenient base near KL Sentral, but with substantial variability in room comfort, sleep quality, cleanliness, maintenance and internet reliability.

Read the review →

Cozy Hotel@ KL Sentral

150 m away · strongest: price and value 8.0/10

A good-value, transit-oriented stay with modern rooms and generally positive service, but meaningful tradeoffs: soundproofing is weak, room and bathroom quality vary, breakfast is below average, and Wi-Fi is inconsistent.

Read the review →

Compare what matters to your stay

Other hotels and focused shortlists

These comparisons use hotels in our analyzed collection. Follow a hotel’s review to check its trade-offs and source coverage.

Compare the Kuala Lumpur hotels we have analyzed →

Next step

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What supports this review

Read with these limitations

5,338 reviews analyzed across 8 languages. Latest guest review: October 2026. 2,044 reviews from the last 12 months. Analysis: October 2026. How our analysis works

Sample dates: Sept 2023–Oct 2026. Average stay rating 8.9/10, normalized across sources. The latest 12 months average -0.0 points versus the full sample; changing guests and sources can affect this.

  • No written Google reviews were collected.
  • Some review sources are missing or need refreshing.
Review sources, sample sizes and collection dates
Booking.com681 reviews collectedSource collected · October 2026
Google0 reviews collected · 4,484 advertised by sourceReview evidence unavailable · October 2026
Agoda4,657 reviews collectedSource collected · October 2026

Our sample is not every review or every stay. Missing evidence does not establish that a facility is absent or a problem is resolved.

How this page was made

We hold 5,338 reviews for this property and analyzed 5,338 reviews across 8 languages. Text matching and AI interpretation can miss nuance, sarcasm or translations. Repeated experiences, larger samples and independent sources are more useful than a single vivid quote.

Quotes, however, are only ever drawn from the 4,499 English reviews. Machine-translating a guest’s sentence would change their original wording.

We count mentions using text patterns. Complaints can come from a reviewer’s “disliked” field or negative wording in their review. These counts describe the reviews we hold, not the proportion of all guests who experienced an issue. “Recent” means the last 730 days.

Scores, section explanations and photo descriptions come from a model reading the source material using AI, last run 10 October 2026. Published photos may be old, staged or incomplete; AI cannot measure a room or verify a facility is currently open. Nearby places are mapped within 1500 m; walking times are estimates, not checked routes. Prices are observations for sample dates and will move.

We link to a review or its source page when an address is available. Source, rating, and month accompany quotes to help you locate them. Some links open a collection of reviews rather than the individual quote.